Sandos Caracol Nature Resort and Water Park: Lotsa Fun

Great resort. I’m not really sure why all the bad reviews, we had a great time. Lots to do it was a very active vacation. The food is good and staff was very attentive. The beach wasn’t the greatest but it was still a beautiful spot just bring water shoes and you will be fine. The only thing that I would say is to bring bug spray it’s a eco resort. I will definitely come back. Thanks for the great trip.

Bahia Principe Escape Sian Ka'an: Wonderful holiday!

This resort has something for everyone. The trolley system made it easy to go to the other properties and the beach. If you have food allergies, let the front desk know, they take them serious and go above and beyond to make meals that you can eat. We only came across one rude employee when checking out and my cell phone cord went missing during our stay. These did not effect our enjoyment of the resort. It was beautiful and relaxing. The night shows were great, the entertainment staff mad [... read more]e a point to meet everyone and fill you in on what was going on without being pushy. Special thank you to Marco! Once you book your trip here, contact the resort to book your dinners if you want to get reservations, they fill up fast. If you don't get one, the buffet has several options of food to eat and the snack bar if you don't want a big meal.

The Fives Beach Hotel and Residences Playa Del Carmen: The best place to get zero sleep and hand-foot-and-mouth disease

This is an amazing hotel if you enjoy waking up from every little noise coming from the hallway. The rooms are amazing, but the sound-proofing is non-existent. We couldn't relax or get any sleep in our room because of a constant noise coming from the hallway (all those house-keepers dragging their trolleys back and forth and chatting). More than once we woke up in the middle of the night simply because someone was walking by and talking (not yelling, just talking). To top it off, our son got  [... read more]a hand-foot-and-mouth disease from swimming in the pool. If you have kids, or particularly toddlers and looking for a hotel where you can have a relaxing experience, my advice is to look elsewhere. Yes, they have amazingly huge rooms (some with several bedrooms), but the lack of soundproofing makes it a very frustrating experience and not worth it. That's too bad because overall grounds are pretty decent and restaurants are not that bad. P.S.: We stayed in the beginning of December and there were almost no seaweed. The beach is too small though, rocky and crowded with locals, so not exactly private.

Riu Yucatan: Nice

It was good, good food however very repetitive. Loved the beach. Always able to find a lounger. The monkeys were so amazing by the bridge. Our rooms were spotless everyday. Next time I would choose the Riu Tequila.

Iberostar Waves Paraiso Beach: 10th visit but a little disappointed this time

I recently vacationed at the Iberostar Paraiso Beach, Riviera Maya. This was my 10th time visiting this resort. I have always returned to this hotel mainly because it is accessible, but also for its great value, amenities, food and service. But, on this last trip in November I was a little disappointed. When we tried to make our 3 a-la-carte restaurant reservations on the first day, we were told that the hotel was completely booked and had difficulty getting any restaurant reservation. Howe [... read more]ver, each night throughout the week, we witnessed at least 2 of the 8 restaurants we had to choose from were closed. If your hotel is full, why would you close restaurants and not let your guests know? Also, as a returning guest, I was continually harassed to join the Iberostar Club and book directly with the hotel on future visits. Once I decline, the hotel concierge staff should not pursue the matter. Otherwise the trip was very enjoyable. Regarding the accessibility, it would be great if the hotel could add a few more wheelchair accessible spots on the beach in addition to the existing two. These spots are in high demand, so a couple more spots would be greatly appreciated.

Paradisus Playa del Carmen: Excellent Value

The Paradisus La Esmeralda is a very well appointed resort. The five core a la carte restaurants were very solid with Bana being home to the best sea bass I’ve ever had. The staff across resort are quite friendly and Mario at Vento was simply the nicest and attentive server we’ve had in a long time. The rooms are clean and are in pretty good shape. Beds are soft, the balconies offer a welcoming view, and the mini bar is stocked every day. There is a good sized water park in addition  [... read more]to the many pools. It should be noted that while there is a small restaurant there, they do not have a stocked bar. The beach is definitely a plus with a long stretch of soft white sand and plenty of chairs. Now the cons: The check in process was more stressful than it needed to be and with two little kids in tow was difficult to then drag our bags to our rooms. We also had an issue with one of our credit cards not being processed. In more than a dozen all inclusive trips overseas this has never happened so I highly recommend alerting your bank to your travel plans. There were also a LOT of mosquitoes to and with several of the restaurants and the main lobby area open air this left our children exposed to several bug bites the first couple days. Finally, I’ve never been more bothered for upgrades or to attend a time share presentation in my life. There are staff members literally lurking behind corners to greet you and inquire if you want to upgrade a room or rent a cabana. These are resort staff and by the seventh time I had to be very firm with them and then also seek ways to avoid them. This was very frustrating. Overall, the resort is a nice place for families with young kids and on par with a resort like the Azul Fives.

Riu Playacar: Another great trip to Riu Playacar

This is the second visit to Riu Playacar in the last 4 years and it was as great as I remembered. This is a nice relatively small resort where everything is a short walk away. The staff are exceptional- unbelievably hard working and very friendly. Although we ate at the buffet the majority of the nights, it was great to not have to make reservations at the ala carte restaurants. We ate twice at the steakhouse and enjoyed both meals. The rooms are immaculate, the beds comfortable and th [... read more]e beach and pools are fabulous. Don’t think twice - just book it. You will enjoy it.

Sandos Caracol Nature Resort and Water Park: Wonderful Family Vacation!

The room was beautiful. The grounds were gorgeous. Loved seeing all the wildlife! Pool and beach were great. Beach was a little rocky but you could always find a clear spot to walk out. Food was AMAZING! Los Lirios restaurant was our favourite! Drinks could improve. More bartenders are needed at each bar. The 24 hour snack bar is sit down and order from a vegetarian menu. I think it should be buffet! We really loved our visit with our 4yo and almost 2yo. We would definitely go back. They love [... read more]d the water park so much!

Akumal Bay Beach and Spa Resort: Stunning Resort!!

This hotel did not disappoint. From it’s picturesque landscapes to it’s well maintained property and incredibly friendly staff this was a vacation we will never forget. Be sure to visit Juan at the excursions desk, he was beyond helpful with informing us about the area and recommending some unforgettable experiences. We will certainly be back Akumal Bay! 😍

Barcelo Maya Colonial: Barcelo Maya Colonial

Some a la carte restaurants were excellent, others were mediocre. Buffets were OK. Snorkeling was better than I expected. Service all around was excellent. Well staffed. HUGE resort. Stay at 1 and play at 4 although each of the other 3 are virtually identical to the one you are at. haha. Good value for the money. Entertainment was not to my liking. Extremely loud and would have preferred more latin american music. I would go back again.

Grand Palladium Kantenah: Incredible Resort

Love Love this Resort for the atmosphere and the staff. It is like coming home. Very Authentic and warm feeling. The staff are incredible, they are family. Right from the top, Lulu Estrada - greats you with a smile no issue is a problem and solved immediately. To the Bar Staff, Maria (White Sands) is simply one of the best, Diego (Colonial Bar) very efficient and does it with a smile, El Gaucho was one of our favorite restaurants Arturo the best server and personality lots of fun. (Lem [... read more]on pie was amazing) Morning Buffet in the Hacienda was pretty good for a buffet, lots to choose from ask to sit in Estevina's section she will take care of you. Our room was clean and bright, the beach was impeccable and the pool area was always clean. David thank you for cleaning up after us. To the transportation team thanks for getting us around the resort you always seem to be there when we needed a ride. If you have a medical emergency don't stress the Medical facility is right on site and Dr. Araceli Yunuen Sanches Duran will take care of you with a warm smile and expertise. Aqua Excursions - your dive and water sport facility is located right on the beach. The best guys you can trust you husband with for 8 dives and bring him back safe. Rudy you are the best, love that smile warmth you give to your students and experienced divers . Chris (Cenote) thanks for giving my husband a great experience every time you take him out. Will miss our family away from home, tell next time.

Allegro Playacar: Nice little resort with a few drawbacks

Hotel is well taken care of, grounds are nice. It is a manageable size, the walk from lobby to beach is only a few minutes. Staff was, for the most part, friendly and helpful. Drink service by the pool was excellent. Now the negatives: main bar does not start serving alcohol until 11am and pool bar not until NOON. I have traveled extensively, 10 times to Mexico and have never heard of such a thing. I love my vodka/orange juice in the morning so this was a big let down and the Transat website i [... read more]s incorrect in stating that service begins at 10am. This will be a big deterrent for people, so I can't see it staying in place long. The other big drawback, is the noise. If you are a light sleeper and get stuck near the disco, basketball courts or a rude neighbour, good luck getting any sleep. Someone felt the need to play basketball every morning at 730am, and it sounded like they were dribbling in our room. I was constantly checking if the windows were open because the noise was crazy. If someone walked by, you could hear every word of their conversation even if they were speaking quietly. We were in the 27 block of rooms, and it was a good location as far as getting everywhere, but being by the court was not worth it. Rooms were nice, small beds. They called it a queen but there is no way. Beach is gorgeous, beautiful water and sand. Food was good, only complaint is they only had bacon 1 morning! There is a pizza shack by the pools, it was nice to just grab a quick slice. Have some fries with the nacho cheese sauce and one of the pulled meats on top, delicious! We got this resort on a selloff for quite cheap so we were happy with our trip. They need to change the bar hours though! We were thirsty!

Bahia Principe Escape Sian Ka'an: Beautiful Vacation!

Bahia Principe Sian Ka’an was an absolutely stunning resort!! The grounds are so well taken care for and it’s really refreshing to see all the wildlife, too! I would definitely recommend coming here, and I would not hesitate about going back! We’re already planning our next trip.

Akumal Bay Beach and Spa Resort: Awesome sound meditation

I had awesome sound meditations at this resort. Rene Najera led the meditations with a wide variety of instruments that guided me to a deeply relaxed and peaceful state. He created sound harmonies with his Tibetin singing bowls, a gong, a Didgeridoo, a kalimba, a handpan drum, chimes as well as his voice. I suffer from insomnia and the evening sound meditations left me feeling grounded and calm and I slept really well. I attended all the sessions I could. They are offered 6 days a week and  [... read more]there is no charge for attending and you just show up, you don't need to sign up to reserve a spot. Many thanks Rene!

Bahia Principe Explore Coba: Awesome resort

Great food Everything close Lots of activities Great service Friendly staff Best for family and kids . ................ .. ......................... ........................................

Blue Bay Grand Esmeralda: Blue bay esmeralda

It certainly was not the best hotel I stayed in. We had to have staff spray for ants or bugs. Food was pretty good. Towels could have been softer. Did not like the critters walking around that much.

Wyndham Alltra Playa del Carmen: Amazing resort

Hotel is simply beautiful from room to lobby to grounds..Have been to mexico numerous times and this is by far the nicest workers we have met..Always a smile..loved the coffee shop and not having to book alacartes was awesome..Food was probably at the top of most resorts we have been..Best omlette i have ever had..

Dreams Riviera Cancun: Amazing resort!

Everything about this resort was amazing - the service, the pool, the restaurants, the rooms, the staff. Adolfo, the bartender at the pool also took care of us all week with great service! Would definitely go back again!

Wyndham Alltra Playa del Carmen: Panama Jack staff are above all others!

In spite of the loss of the beach front this resort made up for it. The staff are excellent. Regardless of who you were, what you did, how much you tip or even if you didn't YOU were treated like you were someone special. You don't get that everywhere you go. There are so many staff, always bustling around busy busy busy. Yet never too busy to say hello and ask you how you were enjoying yourself. My only complaint is the standard rooms on the inside the hotel - now patio, no windows to out [... read more]side...not okay for a resort. So happy we were able to upgrade to a junior suite...thanks Panama Jack. Oh yes, the food...I am lucky to have been able to fit in the seat on the plane...excellent!

Sandos Caracol Nature Resort and Water Park: Amazing people

The hotel was beautiful and the time of year was amazing. The grounds were always clean and food was okay. Beach was rocky but love that they kept the Eco #1. Would recommend for any family with kids the water slides and kid zones were great