Iberostar Selection Ensenachos: Best beach ever

Best resort for families with kids. Very quiet. No waves, no wind, shallow water. Most beautiful beach I ever seen. Lots of fish. Good for snorkelling. Service is not as good, sometimes you have to wait for half an hour to get a drink or food. They operate on "Cuban time"

Iberostar Waves Rose Hall Beach: Fabulous Resort

Our family of five (including 12 year old child) loved this resort! Everything was fantastic. Delicious food, clean rooms, mini fridge stocked daily, rooms cleaned daily...great entertainment including water aerobics, dance lessons, kayaking, sailing, parasailing, scuba & snorkeling. Beach was great and lovely pools.

Iberostar Waves Rose Hall Beach: Awesome resort

Smaller resort & loved the layout. Everything was close & easy access. Food was the best ever, lots of variety & always fresh wherever we chose to eat. Japanese restaurant was awesome & everyone should try iit. Rooms were clean & well maintained during our stay, never had to ask for anything. Customer service was excellent throughout the resort, staff always asking if you were happy with the facilities, activities or whatever you were doing. I've been to lots of destinations & have to say this w [... read more]as probably the friendliest ever, both staff & other guests, just a great atmosphere all over the resort. Another positive for me was the short drive from the airport, maybe 1/2 hour & check in was quick & efficent. Would not hesitate to recommend it or go back!

Iberostar Waves Rose Hall Beach: Awesome Resort

This was our 3rd visit to this resort and it didn't disappoint our expectations . Will be going back again and again . The staff are great as is the management . Also on hand are great people to help you set up tours .

Iberostar Waves Rose Hall Beach: Irie

the beach is very nice long enough for a fifteen minute walk end to end.The food at the buffet was always fresh with variety every meal. Iberostar obviously choose their employees with the clientele in mind , from management to service and entertainment we feel treated special.

Iberostar Origin Daiquiri: Less than expected

Just arrived home and happy to be back. The bed were like lying on a board and the pillows were flat, so did not get a lot of sleep. THe food was ok. At the beginning of our stay there were no condiments, so we ate sandwiches and burgers dry. By the end of the week the hotel stocked tomato paste (Ketchup) and mayo.

Iberostar Origin Laguna Azul: Beautiful beach

Overall my stay was very pleasant! The buffet food was as expected... mediocre at best. The restaurants were fantastic. I really enjoyed the Italian. The beach was postcard worthy. We attended a beach party one night that was hosted by hotel staff and that was a blast! One thing that I found as a surprise was there were no toilet seats on any of the toilets. Not even in our own room! Very strange. Definitely a good stay. Happy travelling!

Iberostar Origin Laguna Azul: A great family resort.

The service, the hospitality and the entertainment was excellent. Clean and meticulous in the daily duties. The organization is world class. Courteous and polite, it made our stay memorable. We would definitely go again.

Iberostar Origin Laguna Azul: Disappointing Return

We stayed at this resort 3 years ago & had a wonderful week. Since then the hotel has not been maintained. On arrival our room was very worn & old looking and no toliet seat - we requested a change but had to stay 2 nights before we moved. The people at the front desk were very gracious, however when we went to the front desk the next morning as directed - all of a sudden they had no record of the request! Our new room seemed very dated as well and the sliding doors were constantly stuck and nee [... read more]ded a lot of force to open. The food was the usual tasteless food found in most Cuban resorts. The pools were clean but it was 10 or 11 am before the mats were available and we couldn't get a clean towel all week as there was a "a problem with the laundry". I felt bad for the staff - they seemed at a loss as to how to help people but always politely kept to the same excuses. 99% of the staff were wonderful. We were impressed w/the hotel representative for Transat who was always there on time & did a good job advising of excursions etc. Other than the fantastic service we received from both Trip Central & Transat this trip was horrendous! I would remove this resort from your list.

Iberostar Selection Varadero: Iberostar Varadero, a beautiful resort for all age

The resort itself is well organized. The room was always cleaned. We had the visit of the cleaning lady at least twice a day. In the morning for doing the bed and changing the towels. In the evening, they were again changing the towels even if we didn't ask for it, plus chocolate was added on our bed with a ``Good night`` note. The fridge was always supplies with water and pop drinks. I've even received a champagne bottle because I had arrived on my birthday. The food was to be expected for Cuba [... read more]. Probably a different way of keeping the food hot would be recommended.

Iberostar Selection Varadero: Beautiful Resort

The resort is beautiful and well maintained. We have really liked our Junior Suite.The cleaning services were amazing. All our needs were taking care and the staff was always smiling. The beach is awesome! We`ve enjoyed each restaurant at the resort but the Japanese restaurant with ``Javier`` as the chef cook was a great culinary experience. The food from the Buffet was O.K.. I have really enjoyed this 7 days vacation.

Iberostar Selection Varadero: Great Potential

The check-in, lobby area, beach, pools, grounds and generally all staff were wonderful. The buffet food was ok by Cuba standards. The a la carte restaurants were fun with friendly employees. The bar staff and housekeeping were very hospitable. The entertainment was mostly quality shows. I encountered two restaurant employees in the same day, and in uniform, who used the washroom (by the shops) and exited without washing their hands, makes one wonder about hygiene standards. There are problems  [... read more]with the hotel's Food and Beverage Management: no breakfast available before an excursion because the 24/7 buffet not ready with food for guests at 6:20AM or even 6:45AM. We had to leave to make our pick up with only coffee from Lobby Bar (which was excellent by the way). My sister's departure pick up was at 6:00AM and there was no breakfast available. The 24/7 restaurant food was really bad, not fresh, overcooked baked and crisp eggs and tepid meat. Our transfer to the airport was scheduled before the dinner period at 6:00PM and only landed at 3:00AM at destination yet we were also unable to get any food before leaving. I was told by server that I was not permitted to sit at a table inside 24/7 restaurant to dine because they were blocked off for the a la carte an hour and a half in advance of opening (yet staff were seated beside me). I was asked to leave and eat outside on the patio where people sat to smoke. We were earlier advised we could order room service for our 6:00PM departure but when inquiring at reception, they said that service was not deliverable to the lobby since we had checked out at the required time of noon (we only asked for a couple of individual pizzas, nothing fancy). So, you will encounter instances where no food is available at this resort despite being priced and described as all-inclusive. You need to bring some snacks from home. It is not near any other local restaurants. Otherwise, lovely property but they have some fine tuning to do.

Iberostar Selection Paraiso Maya Suites: Amazing resort

From the moment we arrived we received excellent service. Staff went out of their way to make our stay memorable. Beach , pools, restaurants and grounds were truly outstanding. Sergio and Johnny were the best bartenders!

Iberostar Waves Paraiso Beach: Nothing wrong with this resort!

-staff are friendly beyond other resorts we have visited -beach is very nice for this area. Lots of loungers here and at the pool -pool is large and spacious. -exceptionally clean resort, grounds beautiful, lots of walkways etc... -no need to bring your own "drink" cups, but you might want to for coffee to go! -security is amazing, we forgot our safe open with our passports and signficiant cash, ID, credit cards etc...and rec'd a note to call security to open it again. When they opened it EVERYT [... read more]HING was there. Should it be? Yes, but this could have ended much different at other resorts. Very impressed. -food is good, maybe not as much variety as other resorts, but plenty to eat for sure! -needed a minor repair, done before we got back to the room!

JOIA Bavaro by Iberostar: awesome resort !!!

Immaculate resort that has everything you would want or need and more. Top notch service, name brand drinks and high end food !!!. Concierge service was a nice touch. Room was beautiful and well kept with great mini bar and snacks!!! Definitely a 5+ Star !!!!

Iberostar Origin Daiquiri: Clean, good food, no concerns

Found this resort to be somewhat more modern than many due to recent renovations (flat screen tvs, nice showers etc) Not all rooms have been renovated yet though.Found the food to be better than other resorts I've been to. They obviously work hard to keep things clean and maintained. Any issues we had were dealt with quickly with no hassle. All buildings are close to everything - nothing is far away (it's a small resort). The lobby bar does tend to get very busy in the early evening. Beach is gr [... read more]eat!

Iberostar Origin Daiquiri: Great time!

We really liked the size of the resort. The gardeners do an amazing job on the grounds. The lobby is very open so when there is a breeze (especially at night) it can get quite cool. We stayed in the superior room which had been renovated but the bed was the worst we have ever had.

Iberostar Origin Daiquiri: Nice, small resort.

This resort was nice and easy to get around. Hard to get clean beach towels if you didn't get there early. Make sure you get a renovated room, if not, the room is horrific! Buffet is good but repetitive!

Iberostar Selection Paraiso Lindo: Amazing Resort!

We went for our 25th Anniversary in February 2016 and I could not have been more happier! The food, accommodations, staff, shows, pools, ocean and beach were spectacular. I would totally go back again!

JOIA Rose Hall by Iberostar: Quiet resort

Resort is very clean and nice..our oceanview was obstructed by palm tree in front of balcony. I love Jamaica; the music, the food, the people ... all good. However, I found this resort lacking in outside patios; a place to enjoy drinks and music and socialize especially in the evening. The beach was ok. You really had to be careful entering or exiting the water as there were many rocks. It is conveniently located, not too far from airport. The pool was nice. The staff was very nice.