Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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RitaC  - 

Verified Purchaser

Riu Palace Paradise Island: Amazing resort!

Loved the resort! Our room was very spacious, loved the view from our balcony! Mini fridge stocked with beer , pop, water along with the alcohol dispenser was a great feature. The food was excellent! Enjoyed the a la carte restaurants as well as the very plentiful buffet. The food was always fresh and tasty. Loved their coffee with hot milk! Great service from the time we checked in to the time we left. Staff were always very pleasant. Our room was always nicely cleaned. Great beach and  [... read more]

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Private  - 

Verified Purchaser

Riu Ocho Rios: Riu Ocho Rios Great time

What another wonderful holiday it was. This is the second time there and was as good as the first. The food is always tasty and lots to choose from each day. Something different every day. Pool could have used a cleaning but due to some rain and winds it was hard to keep up. Staff is always friendly and attentive to your needs.

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Mhizz Barbie  - 

Verified Purchaser

Riu Montego Bay: Amazing Resort

Everything was amazing, Hotel, staff, food the environment everything was great no complains. It felt like paradise honestly. I would recommend anyone who want's to go on a vacation. The people were amazing very friendly. This was was my first all inclusive and it was worth every penny. Thumbs up.

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James  - 

Verified Purchaser

Riu Republica: Generally very good

Staff service was incredible! Very fast and efficient. Bars were fast with service. Although advertised as an "adults only" the swim up portion of the pool area got extremely loud and crowded with people standing and sliding on the tables along with other dangerous activities. No staff stepped in. Room were very clean and nice. Main Buffet was great. Italian Restaurant was a disappointment. It was just a small version of a buffet with the same menu every night. No traditional pasta availabl [... read more]

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P & M  - 

Verified Purchaser

Riu Guanacaste: Best vacation ever!

Beautiful resort with a natural black sand beach. Good food and staff was super helpful. Great near by areas with many activities. This resort is surrounded by amazing wilderness. We got to see Dolphins, whales, and many other animals in their own habitat. Best vacation we've ever been on! Can't wait to go back.

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Private  - 

Verified Purchaser

Riu Cancun: Great Resort :)))

A group of 20 arrived for a wedding. The hotel was beautiful and clean. The pools were awesome, some quiet some not depending on the time of day. Entertainment nightly was good but a lot of Spanish which is ok if you understand it but most of the guests are not. I would've preferred more English but it wouldn't stop me from watching the shows. Close, walking distance to shopping, restaurants and local attractions lots to see and do, Or take a ride on the local buses which can take you anywh [... read more]

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Arianna  - 

Verified Purchaser

Riu Montego Bay: Amazing Resort Indeed

This place was like paradise, I will highly recommend this place to anyone. Also i will surely go back. The people was amazing very friendly. Always there to assist you. The food was great, the beaches, the pool and also all the fun excursion that we did was very nice. Had lots of fun, will definitely go back soon. I love this beautiful place Jamaica.

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Private  - 

Verified Purchaser

Riu Palace Paradise Island: Amazing people makes this resort a must try!

Although the hotel is a bit dated and the pool area is on the small side, the ocean front is spectacular! The food selection is more than adequate and quite tasty! Since our last visit, no reservations are needed for the specialty restaurants or so we were told. Apparently those who stood in line for dinner but didn't get in were promised reservations for the following evening, unfortunately we only found that out after waiting a half hour in line and then turned away. Not a great experience  [... read more]

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Julie2016  - 

Verified Purchaser

Riu Bambu: A Resort that did not meet expectations

We were so disappointed with this resort. Our room had a number of issues, the service was non existent, the grounds were dirty and unkept and the food was inedible. Three of the eight people we went with were ill for most of the vacation.

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Mike43  - 

Verified Purchaser

Riu Bambu: terrible food/terrible service

We went to this resort with 3 other couples and 3 people from our group got very bad food poisoning. The food was terrible and we found the resort to be a bit on the dirty side. We would never recommend this resort to any of our friends or family. Non of the staff knew English which made it very difficult to communicate and if you called down to the front desk for something they would just hang up on you because they didn't know the language.

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Igor and Marina  - 

Verified Purchaser

Riu Vallarta: More than Amazing Resort!

We liked everything! Luxury ACCOMMODATIONS, features the most luxurious hotel rooms! The location of the hotel and amenities are the best! You can escape to the natural tranquility, beauty, and comfort!

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Private  - 

Verified Purchaser

Riu Tequila: Simple vacation

Riu Tequila is a slightly older resort and it's age really presents in the accommodations. Not that the rooms were unbearable, because who's actually spending that much time in them anyways?, however the beds were very uncomfortable an made for long nights and early mornings. The location of this resort was great. It's tucked away in a gated community that really makes you feel safe. The beach can only be accessed through the sister hotel Riu Yucatan. The walk to the beach isn't too long (maybe  [... read more]

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Mesut  - 

Verified Purchaser

Riu Palace Peninsula: Amazing resort!!

I went there for my honeymoon and I loved every minute of it. I have been to all the RIU'S in cancun without any doubt this is the best one it's only 5 minutes away from the cancun strip and you have access to all the other rius. Beautiful resort, Great food, great service!!

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Private  - 

Verified Purchaser

Riu Guanacaste: Amazing resort

The resort is surrounded by trees and rocks covered in greenery. Walking distance to hiking tails and zip lines, volcanic and yellow sandy beaches. Staff at the resort are very helpful. Tips are welcome but you don't feel are required. Rooms are very clean, roomy and full equipped, such as alcohol bar and safe. Pool section is huge and spots are always available. 24h sport bar available. In the resort there are several restaurants and bars. A dance group kinda makes staying every nig [... read more]

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Lorjam  - 

Verified Purchaser

Riu Palace Paradise Island: Amazing vacation

This is our 6th time back to the Riu Palace Bahamas. Although the resort itself can use some updates it is a great choice for the value. We travel there every September. The weather is great. The beach and the ocean are beautiful. Food is fantastic, especially the a la Carter at Krystal's. The Atlantas hotel and casino is right next door and you can walk through the aquarium after 6pm at no extra charge. We will continue to vacation here as long as possible

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Private  - 

Verified Purchaser

Riu Ocho Rios: we have seen better

This our third time staying at a Riu Resort but was NOT the best, from the start there was no one to welcome our group of 12 at 10 pm, we had to look for the restaurant ourselves, room was smelly we had to change the next morning, sheets and towels didn't smell fresh, Food all through the week was repeated every single day. Entertainment was the worst, Staff were not happy and inviting. I was looking for information for my daughter's destination wedding next year and all I got was a brochure an [... read more]

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Private  - 

Verified Purchaser

Riu Palace Antillas: Riu Palace Antillas

Not a 5 star resort. The hallway was very dingy, and the rooms bathroom in the room was quite dirty. The room itself was OK, but outdated. The restaurants were great, the lobby and main areas were very nice. We were honeymooners and were promised a welcome gift which we never did receive.

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Private  - 

Verified Purchaser

Riu Palace Peninsula: Wonderful!

The Riu Palace Peninsula was a lovely hotel. Excellent service, delicious variety of food, several pools to choose from, the beach was lovely with soft sand, premium liquors. Our jacuzzi suite was just beautiful with an incredible ocean view and was always kept spotless. Overall, a lovely relaxing honeymoon and just what we would would expect from a Riu Palace!

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Private  - 

Verified Purchaser

Riu Tequila: Great Resort

This resort was one of the better Riu resorts that I have been to. My main complaint with most resorts is the food but I have no complaints just praises for the Tequila. I am a very fussy eater with a sensitive tummy but I had no trouble finding foods that I not only liked but enjoyed. We did go to the beach everyday because the pool water was like a warm bath & not refreshing at all. The beach was beautiful & the walk or short ride was not a problem. We did encounter a problem with the line up  [... read more]

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Chongda  - 

Verified Purchaser

Riu Santa Fe: First time, not the last!

Riu Los Cabos is one of the places ive been to where I could say I was treated as a royalty. From different areas such as their bars and restaurant to all the people behind the scenes in the resort whether it be a server or a housekeeper, it made me feel I was welcomed and they want me to stay. Ive seen a lot of smiles from the staff and the tourists as well. The Nexus group made my stay worthwhile as they told us almost eveything about Cabo. The excursions from the Cabo Adventures is one of the [... read more]

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