Melia Jardines del Rey: Beautiful staff bad management

The grounds are lovely ,rooms are great looking,plumbing not the best, food is good if you can get a plate to put it on and don't expect a hot coffee or tea at the buffet it took 3 days to get a beach towel at customer service where we were constantly sent us they never seemed to be able to get things done,hopefully you do not have a emergency medical or floods because no one will answer the phone. you are given only one number to call for everything there is no information in the room regarding [... read more] anything about the resort what events were going on etc!We arrived late at night thank goodness we have been to other resorts we were given our keys and sent on our way to pathways that were not lit to find our room and building witch were not marked well or lit up we were not very happy no one at the resort or transat reps were very helpful in coming up with options that would resolve our issues ( that was found in a travel agent that overheard our conversation) Beaches incredible

Melia Jardines del Rey: Fabulous vacation!!!

The hotel was amazing and staff were fabulous! Shout out to Yandy in entertainment and Bombino for being so welcoming!! Rooms were clean and if there was something needed staff was ready to accommodate. Will be returning for sure!!

Melia Jardines del Rey: Wow !

What a week ! Superb hotel ! The beach is beautifull! The staff friendly , something to eat for everyone! Love it !!! Our bungalow was well located close to the beach and the pool. We went to Pilar beach , wow is an understatement ! Incredible!!!

Melia Las Dunas: First time going

We went for 10 days. Mar 28-apr 7. Overall a good experience, great food and amazing people. Only thing to complain about it they do not change sheets. They only make the bed even when asked for new sheets and the wifi does not work. Other than that it was a nice trip.

Melia Jardines del Rey: Excellent Resort

This is the best resort in cayo coco by far.. We have stayed at every resort in cayo coco and this one blows them all.. no comparison.. This is our second year in a row and it only gets better.. We found the food even better than last year and the beach has no rocks anymore..if anyone is looking to go there you will be very surprised at this new hotel.. A must for any Cuban vacation..

Melia Las Dunas: Las Dunas 2017

We had a great week at melia Las Dunas. We left March 28th/April 5th. We were a family of seven. Grandparents, parents and 3 kids aged 12,7&2. Staff were wonderful beach was amazing, food was ok..we could always find something to eat. The only thing if your traveling with younger kids the buffet did not open for supper until 7pm. The kids enjoyed the nightly entertainment. And there was always something happening around the pool. The resort itself is very large so lots of walking! They do h [... read more]ave shuttles but getting one was difficult. Would I go back? Yes but I would bring peanut butter😊 Thank you Kim from Trip Central

Melia Marina Varadero: Just OK

We have been to many all-inclusive resorts. I would describe myself as not overly demanding - when I'm on these vacations, I largely just try to go with the flow. I am just mentioning this because I find reading reviews a bit hilarious sometimes - it's clear some people have very high expectations. I am not one of those people. This place is just OK. You can have a nice trip here, but I think there are better places in this price range. The grounds are clean, attractive and well-maintained [... read more]. The rooms are clean. I found the service not very friendly, nor attentive. I am not one of those persons who wants to make friends with the staff. I don't need much in this department, but some would just ignore you and then act like you were putting them out. There were long waits for things like drinks and whatnot. While the grounds are well maintained and clean, I found it to be a bit "industrial" looking for being on a tropical vacation. As well, the resort is quite spread out with the result that you might get a room very far from the beach/pools/buffet. If you are able-bodied, this isn't such a big deal. But if you have any problem walking around, this will be an issue. There are golf carts that can drive you around. The food was acceptable, but not very good. The buffet was the same everyday. A la carts weren't much better, but a bit better and more civilized than the noisy/disorganized buffet. It was very difficult to get enough water to drink at this resort. Most resorts I've been to had a place where you could fill up your own bottle, not here. They just delivered one bottle per day to your room, which I don't think is nearly enough for two people. Trying to get bottles of water was like pulling teeth. The beach is nice.

Paradisus Princesa Del Mar: Another great vacation at the beautiful Paradisus Princesa Del Mar

Just returned from our 4th week long vacation and once again we had a fantastic time! The gardens are very well maintained. The food was great. Entertainment amazing. The beach beautiful and last but not least the staff friendly, hard working, talented people. Thank you for helping make our stay fantastic.

Melia Marina Varadero: Poorest quality ever

We were prepared for tasteless food but this resort not only had poor quality food but often ran out of basic items eg hamburgers, omelette ingredients, hash browns, fruit etc etc. Beef was always tough, even at the a la carte restaurants. Chicken was dry and tough. Our room was never made up until between 5 and 6 pm and they often ran out of fresh towels. Difficult to shower and clean up for dinner! The pool towel hut was out of fresh towels 3 of our 7 days.

Melia Marina Varadero: Terrible service, terrible food.

Pool grounds & beach ok. Food terrible, service terrible. Never again!!! Many people we talked to said the same thing. Al a carte restaurants worst ever. People left before they were served. This was sold to us as a 5 star!!!! Would not give it a 2 star

Sol Varadero Beach: Not Impressed

Sol Sirenas Coral is a resort needing a overhaul. The grounds are nice and inviting however the inside of the resort appears dated and uninspiring. I have been to this resort on several occasions in the past and have noticed that minimal upgrades or improvements have been made throughout the years. The bars frequently experienced shortages of beer and i would need to walk to the other bar to have a beer. The food is repetitive - chicken, pork or beef with rice, veggies. The line ups to have [... read more] some chicken grilled were long. The desserts were good and plentiful. Most staff were welcoming however would appear to argue amongst themselves on several occasions. Unfortunately during my last stay, my neighbour played music well into the night, making it impossible to fall asleep. The mattresses seem to be original from the early 80's. I would definitely recommend bringing your own pillow. I have been to Cuba approximately 17 times so knew what to expect however, during the years, other resorts have made improvements both on the exterior and interior.

Melia Las Antillas: Quiet, Serene and Calm with a Breathtaking Beach

This hotel was, basically, for the 'older' crowd--the rooms were adequate but dated, clean and the mattresses were, surprisingly, comfortable. We were lucky to get a ground floor room facing towards the pool area but centrally located. The entertainment in the evening was wonderful at the Outdoor Stage and some excellent live musicians sang and played in the varying restaurants. The food was adequate--for Cuba--something for everyone--and the drinks were great. We ate in a few different areas du [... read more]ring the day--some great ribs and chicken skewers on the BBQs. The pools were refreshing--but it was the beach that was the best thing of all--white sand,could look for shells along the shore for miles, lots of Cabanas for shade, decent beach chairs--and an aqua ocean as far as the eye could see--warm water until evening, people swam until the sun went down. The resort staff were welcoming-- -and we changed our money in the hotel to pesos, no problem. The only thing that always seems a hassle on most resorts is the fact that if you wanted to be under a Cabana for sure by the ocean, you had to put a towel or book on your chairs by 7 or so in the morning--lots of Cabanas but also everyone wanting some shade...We did get out on the Catamaran that was free for a short time but the fellas there were mainly looking to sell you a snorkeling trip to the reef and were reluctant to take you far--if at all. We enjoyed the sand, sun, entertainment and drinks--all definitely 5 star!

Melia Las Dunas: Melia Las Dunas

Everything good but food ok.A lot of birds in huts eating food ,pooping?Beach great,pools too.Hotel clean,ants in room but to be expected.Just sprayed with repellent.Grounds were sprayed during day,maybe better at night when no food out.

Melia Jardines del Rey: Get it cheap and lower your expectations.

Crowded and very basic with a beautiful beach. Read the reviews to be prepared to make up for short falls and you might like your stay. This is not a luxury resort. If you have anything close to luxury taste you'll be disappointed. There are no plush beds, heavenly pillows or attentive service here. You'll need to adapt bring things and be prepared to be very assertive to enjoy your stay. They often run out of beach towels, they need to be asked repeatedly for the bottled drinking water and fo [... read more]r adequate housekeeping. Keep in mind all inclusive does not include any snacks, typical salads or what I call drinks. Bring lots of sunscreen and bug spray! They do not stock these items and there are no drugstores anywhere close. The pillows were awful rock hard so pack at least one. To be sure you are prepared bring at least a couple of your own beach towels for days they won't have them for you and so you can claim a lounger very early in the morning at the pool or beach. If you show up midmorning you'll be out of luck. They do not have Coke or Pepsi and no kind of diet pop of any kind. When I asked for a margarita they used drink crystals and most people seemed to be drinking things like beer or basics like rum and "cola". No where did I see standard appetizers or even convience snacks like chips or crackers, dips or chocolate bars. Finally if your a smoker this is a paradise. They did not allow smoking inside but people smoked at outside bars, eating area patios, poolside and even while in the pools!

Paradisus Rio De Oro: Did not disappoint...hasn't yet.

Rio de Oro continues it's status as the number one resort in Holguin and perhaps in all of Cuba. You do not have to buy Royal Service to experience the great service from friendly, professional staff at every level as well as the good food and impeccable surroundings. This was our third trip to Rio de Oro and we met some people who were 10-20 time repeaters including one couple who were there for the second time this season. The pool has been recently completely refurbished and while the boardwa [... read more]lk into the ocean has been blown away there is still excellent swimming and snorkeling. The optional restaurants we reserved were top notch as to service and food quality. I recommend the deluxe junior suite; for a few extra dollars you get your own patio and back yard with a hammock.

Paradisus Rio De Oro: Beautiful Resort

Grounds are well kept and rooms are in bungalows and very spacious. Pool was large and clean. Never had to wait for a drink at any of the bars. It was difficult to get coffee however in the morning in the restaurant - I think I would have preferred to just pour my own coffee. 2 tennis courts - one of which was very nice. Some interesting activities: Snorkeling tours, horseback riding (for a small charge) and we went on hike up a hill which was very worthwhile. We didn't enjoy the food at al [... read more]l however - very bland and overcooked. Also there wasn't a lot of options when the restaurants were not open and a very limited room service menu.

Hotel Camino del Mar: everage resort

Not enough shadow Places at the Beach ( Umbrellas) and at the Pool. I had to get up at 6 AM to get a shadow Place. ( Dinning) Fries & Potatos were 90 pro. cold The room was clean, it is an average Resort for Cuba.I have been to Cuba 7 Times.

Melia Las Dunas: Best beach ever!!

I just came back from my 3rd visit to Cayo Santa Maria Island. Once again it was a very relaxing time away. As a female travelling alone it is a very safe destination. The beach is one of the most beautiful beaches I've seen anywhere in the world. Can't wait to head back in November!! Thanks to Trip Central, Sunwing and Melia Las Dunas for a fabulous getaway!!!

Paradisus Rio De Oro: Week at Paradisus

This hotel is kept up beautifully and has nice walking paths with places to stop and sit. We were given 2 bottles of water every day & the fridge was stocked as well. The room was cleaned daily and we always had fresh towels. I would have loved the resort except for room ventilation, the air conditioner blew out musty smelling air all the time & the sheets always felt damp. We probably should have asked for a different room. The hotel is older and altho it is rated as a 5 star , it seemed the  [... read more]same to us as the other 3 star resorts we have visited. The only difference was water was plentiful and so were the towels. Even the food seemed exactly the same as the other resorts we have been to in Cuba. My husband is not a fan of Cuban food but loves all the fresh ice cream. He also enjoyed the Hawaiian pizza. We mostly chose this hotel for the access to snorkelling and we were not disappointed. The service is excellent and the people warm & friendly.

Paradisus Varadero: Nice resort

Resort was nice,we stay in family section which was very nice and clean. Very modern looking rooms and dining room was clean.Food just perfect for Cuba standard.Restaurant are very busy and you need reserve early for perfect hours! Beach beautiful with plenty of chairs,worth to wait for nice sunset.And pelicans on the beach showing skills how to catch a fish daily.Nothing to complain at all.