Royalton Cayo Santa Maria: Great resort, Staff, AND FOOD!

My Wife and I had a fantastic time at the resort for our Honeymoon. We were there for 11 nights. I was mainly concerned about food quality, as typically I haven't had great success in Cuba. Well, the food was different every evening, and all quite delicious! Entire staff was helpful and friendly. Our toilet was broken off and on for about 6 days, but the technician and butler were quick to provide assistance. Beach was amazing - sand unparalleled. Only thing I could say is bring your own p [... read more]illow.

Playa Cayo Santa Maria: Nice getaway

We stayed at the Playa Cayo Santa maria the week of October 9-16th. We have been to Cuba 2 times before to Veredero. Our first impression of the resort was good. The room was clean and spacious. The beach is beautiful when you get past the rocky part. I would recommend them try to remove some of the rock. I also would recommend they put patio furniture on the balconies. We were there on off season so I wasn't expecting a lot from the food to begin with. The food at this resort was not consistent [... read more]. The pizza never tasted the same...the snack bar was our favorite place to grab fast food. Also the beach grill at lunch time had fantastic burgers. I would recommend this hotel to other for myself I don't think we would return. We always like trying a new resort. I didn't mind the 1.5 hour transfer on the way to the hotel but when we left on the 16th I wish we didn't have the added time to our travel.

Playa Cayo Santa Maria: Playa Cayo Santa Maria

Very nice stay, room was clean and refreshed everyday. Pools are great, staff very friendly. Very restfull even with kids in the complex there was so many places to sit quietly. Good deal for the price.

Playa Cayo Santa Maria: Excellent Resort

Have been to the Cayo Santa Maria area 3 times now, different hotel each time. This is one we would all definitely make a return visit. The grounds were very well kept and lush. The food was a notch above the other hotels we stayed at before. Same items each day, but so many there was lots of variation. Pasta one day, stir fry the next, fish the next. english the next. Unless you eat some of everything each day, there was no need to say it was all the same every day. Didn't think [... read more] I would like the rocky elevated beach area, but it was very rustic and offered great views of the ocean. Lots of shade if you need it, and plenty of loungers. The pools were large, clean and again lots of shade. Party pool had very nice loungers, very comfortable. Had 2 a-la carte meals and both wer excellent. Down at the beachfront, staff were bustling around all the time getting drinks for everybody. Staff were very attentive and friendly, not looking to be tipped each and every time the gave service to you. All in all a great holiday and one I would recommend to others. Entertainment in the night time was generally not good, however, they had a band one night playing 70's music and they rocked the place. Everyone enjoyed and cheered for each and every song. my family of 8 people all had a great time!!

Melia Las Dunas: Beautifull resort

Melia las dunas was very beautifull and we will return back next year but on our way out saturday october 15 to the airport my wife left her kobo in the bus and I would like to know if it possible for you to retreive her Kobo (book readers) she was sitting in the second bench at right side The Kobo was red If you find it please return it at our adress Line Lalonde 62 Marlene Goyet Gatineau J8P 6Z5 Quebec (canada) Thank you very much

Melia Las Dunas: Best resort ever.

Had an excellent vacation here. The standard of this resort is admirable and a close attention to detail makes for comfort and enjoyment. The staff are warm and friendly and all seem willing to go the extra mile. The grounds are extensive and perfectly maintained. The food is good especially the a la carte restaurants. Rather than pile your plate high at the buffet decide ahead of time what you want to eat. The chances are you will find it available from the selection of eateries available. I es [... read more]pecially enjoyed the fresh fish and seafood selection. Lots of guests from all over the world. A lot of large family groups but rarely was noise an issue. The beach is also well serviced by the resort but the rising level of the ocean is taking its toll on the gorgeous beach.

Playa Cayo Santa Maria: Great first time in Cuba

I was very skeptical about traveling to Cuba after many stories I've heard about the bland boring food, getting sick from food, bad service and dirty rooms. I'm happy to say this wasn't the case at Hotel Playa Cayo. I did a lot of research before booking a hotel, and most reviews for this hotel were great. Our room was very clean everyday, everything was functioning properly although the water pressure in the shower wasn't the greatest. No bugs or lizards were found in the room which is good [... read more] considering we had a room on the first floor. Many stray cats can be found wandering the resort but this didn't bother me, most were quite friendly. The food wasn't the greatest at the buffet but there are a few stations that are good such as the breakfast omelettes, fried rice, pasta and pizza. The 24hr snack bar was awesome, I recommend trying the shrimp skewers and calamari, but if you like french fries prepare to be disappointed (and their ketchup is NOT actual ketchup...) We were given 2 a la cartes and they were just average. The beach was pretty nice, but there are some rocky areas..nothing crazy though. The entertainment during the day there was good, they try to get everybody up and moving. Most of my time was spent by the pools, there are 4 to choose from, 2 more secluded and a lot of families at these pools. The other 2 main ones were in the center of the resort, I rotated between the 2. The nightly entertainment wasn't good at all, very boring and not funny at all although they tried.... There was one night that everyone went to the cigar bar after the show and it was a big party with djs and music, but most nights it was boring as those are your only two options on the resort. And last but not least the service was really good, especially if you tip (they'll definitely remember you) Overall id say my experience was pretty good, id go a second time and recommend this resort to family and friends

Melia Buenavista: Great resort

The only thing that could use a little help is the variety of food offered. The stuff they did serve was surprisingly tastey! We would definitely go back for the beaches and the quiet atmosphere. The rooms were clean and the snorkeling was good also.

Melia Cayo Santa Maria: Love Cuba!!

This was my 25th time to cuba! This hotel was top notch! People and food were great! I would recommend it and also go back myself! The only thing I didn't like was the trip from the airport! It's very long and stops at every hotel! Other then that I have nothing but good things to say about this resort! It would be nice to go back and see all the renovations they were working on while we were there!!

Playa Cayo Santa Maria: Paradise on earth

The resort was beautiful. The rooms spacious and clean. The food was great not that much of a variety though (same thing often or every other day) The only down side I would say was when we first arrived the screen door was open and there was a bunch of insects at night but they came an sprayed and we were good for the rest of the stay. Also, I think they were suppose to refill water pop and beer but we only got the water on a daily basis ( not a biggie as we didn't really drink much beside the [... read more] water)

Valentin Perla Blanca Paraiso: Fantastic Stay!!

This was my first trip to Cuba, I went with a few friends and my husband for our 5 year wedding anniversary. We had an amazing time. The resort was absolutely beautiful, the beaches were amazing, the food was very tolerable, everyone in our group that had been to Cuba before expressed this was the best food they had had at a Cuban resort! The staff was amazing, so friendly, and went out of their way to make every experience the best! Our vacation was during Hurricane Matthew and even though w [... read more]e were not in it's direct path the resort and the workers did everything they could to make us feel comfortable and not nervous about it! I would definitely recommend this resort to anyone and would for sure go again if I was able to!!

Hotel Roc Casa del Mar: Beautiful beach and resort. Beware of the food though.

Beach is second to none. The resort is very clean and nice. The food is beyond questionable. 6 of 6 got sick. Would highly suggest you pack crackers and bagels. The snack bar is sit down. Takes quite a while to get food. When it comes, it's the smallest portions ever. Which is probably a good thing as it too is questionable.

Valentin Perla Blanca Paraiso: Amazing trip, even with pending Hurricane

All I can say is WOW. What an amazing time spent with my other half and a few friends. The resort exceeds the photos that have been posted, the Buffet food was pretty good, for Cuba but the a la carte restaurants were amazing!! Italian was the best! The Staff were extremely friendly and accommodating. The staff went above and beyond to insure we were safe IF the hurricane came our way. (We lucked out and only had a cloudy day 1 day) I would definitely go back to this resort and recommend this  [... read more]resort to anyone.

Playa Cayo Santa Maria: 9 weeks at the same hotel

This will be the 9th week at the hotel in the past four years. For us to return to a resort this many times, it is very special and make you feel like family from the first time you check into the resort. Mareyi ( customer service manager) goes out of her way to try to please you and make you feel at ease. The rooms are great and the a/c works great. Food is great and you will find something to eat there. But, the beach is truly stunning and you will not find another beach that the [... read more] sand feels like flour and the water clear and blue. Drinks were great and the cappuccino were to die for. Plenty of entertainment and things to do or not do while you are there. A special thank you to our agent Debbie Maguire who truly cares and listens to your needs,

Melia Las Dunas: Good time!

I thought the hotel lobby was beautiful but the rooms were dated. Staff were very friendly and any issues we had were solved in a timely manner. Loved the beach and the pool, spent lots of time in both places!! Buffet and bbq dining were my favourites. Can't say much for the a la carte dining. The only place I enjoyed was the pizzeria. Had to go back to buffet after other a la carte as I did not enjoy the food. Were not told about other amenities on resort, like bowling, disco, market, etc [... read more]. Had to find out about them from other guests and at that point it was too late to visit as things got closed down because of hurricane warnings. We are returning back there in January for a destination wedding event and I am looking forward to visiting again.

Playa Cayo Santa Maria: We survived Hurricaine Matthew!

4.5 stars in Cuba is not the same as in North America. Overall impression; not spectacular but comfortable and safe for 2 ladies traveling together. A/C in the room was fabulous. Food was ok in the buffet, nice change of diet at the a-la-carte restaurants. Glad we brought our own peanut butter Pringles and granola bars for some familiar snack food. The pool closest to the beach was in rough shape, tiles missing and grating along the edge was broken in many places. A hard thing to fix though with [... read more]out inconveniencing incoming guests. Beautiful beach and lovely staff. They dealt with the hurricane as best as was possible.

Melia Las Dunas: Good Times

We stayed at this hotel for a wedding. Despite the threat of Hurricane Matthew, we had great weather and a very good time. The hotel is quite dated and the food is average. Having said that, the staff makes all the difference. A big shout out to JAVIER, the bartender at the adult pool, SANDY, the waiter at the buffet restaurant, and the ladies in the gift shop - BARBARA and JAYNELLE. These individuals always had a smile for us and went out of their way to do whatever they could to make our  [... read more]stay memorable. They were AWESOME!

Royalton Cayo Santa Maria: Paradise!!

This was a return trip and we were not disappointed. From the minute we arrived until we left, we were made to feel very special and welcome. Upon entering the lobby were were greeted by our previous "Butler" Diana, who seemed genuinely happy to see us, as we made our way to register and then on to our room, we met many more staff members from our first visit and they remembered us too! How amazing it was for Lily (one of the lobby bar's waitresses) to welcome us and remember the table we u [... read more]sually sat at last year! The new employees brought new excitement to the resort as well. Thank you Joana & Tizy, you are amazing! We miss you all. Until the next time Royal Cayo Santa Maria. Dawna & Patrick

Memories Paraiso: Really good for the price !!!!!

The price is really good and the hotel (its rooms) have some deficiencies, eventhough, globally it's not bad at all....The first room I was given was bad, had bad odor, air conditioning didn't work well and was very dark in the outside, so I asked to be changed to a better one the next morning....They immediately gave me another one, which in those aspects was good, but the phone didn't work and had no radio....I kept it as is because those defects were not significant for me....I can say that t [... read more]he beach is magnificent, very big and excepcional thin sand, I loved it.....

Memories Paraiso: Beautiful

My daughter and I stayed only one week here, and we had an amazing trip. The beach is absolutely perfect, the pools were clean and big. Lots of great staff, especially Alejandro at the pool bar who was just wonderful, and Andy in the entertainment staff, who really went out of his way to make sure we were having the best time possible . We also really loved the staff in Mediterranean a la Carte, which as it happens also had amazing food. The room was clean and the chamber  [... read more]maids lovely. The bad: We found the staff at the front desk to be cold and unfriendly, and very unhelpful. My daughter is asthmatic and we requested several times to be moved to a building closer to the main area as walking is difficult for her in such heat. We felt we were dismissed (come back later and check) (come back tomorrow after check out) despite it being the low season and there being plenty of empty rooms. My daughter required her ventillin inhaler more than I can ever remember. By the end of the week her breathing was so bad that she wound up having a severe asthma attack as we were getting off the flight home. Also, we requested a cart and bellboy to assist us with our luggage for check out, but they never showed up, we had to drag it all by hand accross the resort, while my daughter struggled to breathe, and nearly missed our bus to the airport. Other than the front desk, this resort is great. I would return simply based on the service we got from Alejandro and from Andy.