Bahia Principe Grand San Juan: Meh

It wasn't a bad hotel but it shouldn't be a part of the Bahia chain. We've been to alot of them and this isn't up to their standards. It was the original hotel from 22 years ago. So very dated hotel. Lock was broken. Bathroom door didn't close at all. A.C. worked well. Stayed in a master suite. 2 rooms attached so we got a living room and s bedroom. 2 washrooms. Clean resort. An hour and 20 mins from the airport. Gross beach. Sand fleas. The circus show one night was amazing. Good was just ok. I [... read more]f your expecting a typical Bahia you'll be disappointed. It was Cuba quality but without the beautiful beach. Wouldn't go back

Bahia Principe Explore Coba: Awesome place!!

What a well kept clean resort!! Amazing staff and help and assistance whenever in need. The entertainment was Vagas quality and the restaurant and bars were fantastic!! Food was out of this world... And everything was very easy to navigate!! Pools were clean big an had entertainment and fun games daily.. Music was awesome Aswell!! "the beach was nice a little small but clean and easy to get to!! We will be back for sure!

Bahia Principe Explore Punta Cana: Declining over past few years

Resort is very nice however over the last few years quality of care has been declining. Rooms are not cleaned in a timely manner. Maybe not enough staff 7am to 4pm out of room and room still not clean. Roaches last year and this year in room. Turn down service on twice in 12 day stay. No umbrella in room requested one 4 times before getting one. Slow in getting drinks at Buffett Plates pile up on tables at buffet. If you put your robes to wash part way through stay you don't get them back. B [... read more]een to resort 6 times no bennefit or upgrade.

Bahia Principe Explore Esmeralda: Beautiful Large Resort

We stayed at this resort for Christmas 2017. It is a HUGE complex. When we booked, we were advised that we would be allowed to visit any of the multiple resorts within this complex. We liked the idea of the variety. Upon arrival, we were advised that there were many places that we could not go. There was a resort in the middle of the complex that looked amazing with a waterpark for the kids and castles; we were not allowed in. And there were guards at all gates making sure of this. The beach im [... read more]mediately in front of our rooms was blocked off and we were not allowed to use it. We needed to walk down the beach to a different area far from our room, and join hundreds of other people there. The area of beach that we were allowed to use was so packed and busy, it was difficult to get a beach chair or a section of sand for the kids to play in. There were multiple swimming pools at our resort, the pools were very nice; but also difficult to get a beach chair unless you grab it before breakfast. Unfortunately, all chairs were reserved with towels, but not even half were actually being sat in by anyone. The food was good - good selection - the a la cartes were definitely worth it. Although it was very difficult to get a reservation for one. Together, the complex is massive. There are multiple golf cart trains that can take you all over the complex; it can be a little confusing as to which one takes you where. I would visit this resort again.

Bahia Principe Escape Ambar: Much better than last year

The hotel grounds are gorgeous. The staff at the front desk need to take some customer service courses. Not impressed. The rooms are a little dated but the bathrooms need renovating. There was tape holding up the mirror, the shower backed up (disgusting), it was very hard to adjust the temperature of the water and was most of the time very hot, and the toilet kept running. We were here last year at the same time and the problems were exactly the same. I almost thought I had the same room.  [... read more] The bed was hard as a rock but we got used to it. The entertainment is 100% better, both in the lobby and by the pool. The food seemed a bit better as well. If the bathrooms were renovated, it would be a 5 star.

Bahia Principe Escape Ambar: Amazing Resort

It is a huge resort provide a full variety of services, anything you wanted at a wonderful location, friendly staff, beautiful beach, clean rooms, good foods, entertainments, etc. We stayed for 5 wonderful nights.

Bahia Principe Explore Esmeralda: Great time at Esmeralda

We loved the location of Esmeralda just steps away from the beach. The buffets were all great and the a la carte restaurants were especially delicious. With that said the whole hotel including the rooms are showing its age and will require a major renovation pretty soon. Besides for that, we had a great trip! The chilled red wine went down very very smoothly :)

Bahia Principe Escape Runaway Bay: Beautiful

Room was amazing food was great people were the best. The pool and the activities around the pool were fun. The lobby bar closing at 11 was a drag. You would have to go across the resort to get a drink. I would definately recommend

Bahia Principe Explore Jamaica: Terrible service

Not impressed with this hotel at all....my daughters birthday....we asked to have banner hung.......they told us they would.......was never done......no coffee or beer restock..... Limited towels.....rude clerks.....no have a nice fay when exiting breakfast...staff hanging on walls with hands behind backs.......one big dissappointment after another......terrible beach.

Bahia Principe Escape Bouganville: Relaxing

The first word that comes to mind is immaculately clean. Everything sparkles. Food for the most part was excellent. A few times things were undercooked. The beach is just ok. Pools and bars great. Very well stocked. Yohanna was a fantastic butler. She poured bubble baths for us twice with scattered rose petals and champagne and gave us 2 hotel t-shirts. We actually enjoyed the hour long ride from Punta Cana airport to the hotel. Competent driver, nice van and good roads. We stayed on the 3rd Flo [... read more]or in Villa 52. Very central to everything.

Bahia Principe Escape Samana: We like it very much !

Yes , Indeed ! We like this kind of resorts, small, above 4 stars with a good staff and food. Room was very good with a breathtaking view. They still have room for improvement, I mean a night shows. It's all designed for young people, but most of people in the hotel were above 50. Overall, it's a great resort, to us it's a best place for a relaxing, beech vacation among all 3 nearby resorts.

Bahia Principe Explore Jamaica: Not as good as before

Charged twice for wifi and not even considered for refund! Awful hospitality at the front lobby. Food was great, however the service at breakfast was horrible . my first time there last year was amazing.. This year...not so much. Bathrooms were philthy especially at the pool . maintenance was done during open hours at pool and beach. Never again.

Bahia Principe Explore Coba: HUGE Resort Great Service

Service was fantastic at the resort. A big thank you to Christian who helped us throughout the week. It’s very large so getting around had to be done mostly on the golf carts. Was disappointed that the Coba Beach wasn’t within walking distance. The worst part of the trip was the 9 hour wait at the airport compliments of Air Transat for the return flight. The phone app didn’t give any updates and even after we found out about the delay, it still showed the flight as On Time. Wouldn’t use  [... read more]Air Transat again I don’t think. We had also purchased the Royal Golden upgrade through Air Transat. Not really worth the extra $$. Overall, a good time though. :)

Bahia Principe Explore Punta Cana: Good resort

Very good Resort staff was excellent. A lot bigger than Resorts I am used to. Very busy with people. If looking for peace and quiet dont stay here. Was told there were 4000 people on the whole property while we were there. Good place just wish it wasnt so busy.

Bahia Principe Grand Samana Roulette: Good Resort

Pool's where good Beach, okay not clear water Food-More fish than any fish lover would want Pool's where good Beach, okay not clear water Food-More fish than any fish lover would want Staff excellent Rooms clean Service Good Bus ride to resort was peaceful and smooth. Buggy rides to get around very helpful for people that cant walk step hills.

Bahia Principe Escape Aquamarine: Another Excellent Holiday

Our 4th time at the Ambar. First time in the Green Section. Grounds were beautiful, food was excellent, we had an wonderful room overlooking the pool. Staff were very friendly and always offering to help. Sony our Butler, Maura, Lorenzo and Yohan at the restaurants were exceptional. Great vacation experience.

Bahia Principe Explore Akumal: Great Time

Very enjoyable from the moment we walked in. All the staff are welcoming and happy, the rooms were clean and spacious, the beach was close! Having the combination all the resorts (Bahia Principe) for use allowed for much more options and tons of restaurants. We really enjoyed our trip here.

Bahia Principe Escape Sian Ka'an: Great resort

Great food and service. Somewhat far from the beach (cart rides - wait 5-10 min, ride for 5-10 min). Beach could be better (rocky in places). The resort itself is fantastic - nice rooms, excellent service, great variety and quality of food.

Bahia Principe Explore Coba: Great resort

Very clean and friendly.felt rushed at the a la cart restaurants like they wanted to get to the next seating as soon as possible but overall a good experience and will definitely go back and try other restaurants

The Eurostars Grand Cayacoa: Wonderful time because of wonderful people/resort!

This is a great resort! I was skeptical at first - worried about my mobility issues (double hip surgeries) but no problems at all. They have shuttles and golf carts to take you to any area on the resort, to get to the beach a very modern and quick elevator. We were located in the main building, steps away from the amazing buffet and the main pool. What made this resort unique was the amazing people working there! I have travelled the Caribbean islands quite a bit - service people put on a p [... read more]olite - give me a tip please smile. People working at this resort are the real deal! Mercedes, Ana, Dady (especially Dady the manager of the main dining lounge WOW!) Pablo (Lewis) Raul the bartender made for a great stay. I never heard one bad thing about anything or anyone (other than a sour faced lady (?) who complained the music was too loud (go to the beach where there is quiet and peace if that is what you want! Your in the Dominican - ENJOY!) The meals - they were great. Lots of everything - mixed it up as much as possible and DO NOT book any a la cartes on Gala night. The resort must have brought in around 500-600 lobsters, plus mussels, clams, crabs (legs) oysters as well as chicken, beef. All servers are wanting to please and Dady will make sure that it is. We did have an issue with the room key not working but it was corrected as quickly as possible. The air conditioner could have been colder - but it was ok. I was leaving the cold - didn't need to be reminded of what was waiting for my return! The room was clean, the resort is continuously cleaning, painting, picking up and scrubbing. The beach is cleaned every morning the pools and hot tubs are scrubbed down every morning. The animation team tries to keep everyone involved and has games or will sit down and chat and make everyone feel welcome. Thank you again Pablo (Lewis) for explaining some of the Dominican culture to us. If you want a huge sprawling resort this might not be the resort for you but if you want some pleasant, and personable people looking after you with good food, lots of drinks that are very well made please consider Grand Bahia Principe Cayacoa.