Iberostar Waves Cozumel: lovely setting

the grounds of this hotel were really lovely. Lush plantings and very well cared for. Lots of interesting wildlife wandering around. The units were set beautifully among the palms and shrubs and each had a porch with hammock and chair. We enjoyed the buffet restaurants but weren't very impressed with the a la carte ones. Staff were terrific. The beach itself was large and wide and had lots of lounge chairs and many huts and palm trees for shade if you preferred to get out of the sun. The swimmin [... read more]g, however, was not good for me. I like to swim in the sea and it was very rocky. I had to wear water shoes and go in off the dock. The pool area was nice, again, lots of loungers. Rooms were decent although ours smelled very musty. Overall we had a good vacation but would not likely go back to that resort.

Hotel Mojito: Slight disappointment

The Iberostar name has gone downhill it used to be one of the premiere resort names in the Caribbean. This resort is a low cost recent buy for them and no immediate need for renovations, the food choices are limited but you can eat well. The trip to the beach is quite a hike but since most of the beach has shrunk when the tide is in you have to be careful you may get washed away with the waves.

Iberostar Waves Paraiso del Mar: Great hotel in many ways, decor a bit old.

Conveniently close to airport. Grounds and wildlife are beautiful. Great fitness center with professionally instructed classes. I took cycling, bootcamp and yoga. Decor of lobby in Del Mar is not tasteful. It looks like badly matched disney colors with some left over paintings and murals that don't go. The Beach side is much more tasteful. Staff friendly and hardworking. Room decor is tired. Bedspreads are not attractive. I was impressed that the rooms had no musty smell and we were on the groun [... read more]d floor. Good recycling program. I dont like the brown water ponds around the lobby area. Looks dirty and like mosquito breeding grounds. A bit of a smell from the water. Food was very good. Drinks were good. Loved the Japanese restaurant. The Rock Cafe was a nice change. Full service restaurant/sportsbar without a reservation. The evening entertainment was good quality with a professional quality live band. The disco played good music. The shopping center at the resort had some good cafes and bars. The beach was nice but it's very wavy as there is no protection. The beverage service by staff on the beach was great. We had to go to the beach before breakfast to reserve a chair for the day.

Iberostar Origin Playa Alameda: It was a nice resort, clean & friendly staff.

Overall the trip was good. The people were very friendly & nice. Always willing to help in any way. A few things to work on - The nightly entertainment ready needs work. We left shortly after it started each night. The food was good but it did not stay hot. If you were not there went it was put out then it usually was not hot.

Iberostar Waves Paraiso del Mar: A great vacation in February.

Beautiful,lush,tropical grounds with exotic birds and wildlife.Good food,and lots of choices.Japanese and Mediterranean a la cartel enjoyed,but book early or you won't get in.Spent everyday at the beach,admiring the turquoise water.

Iberostar Waves Costa Dorada: Nice Stay at Iberostar Costa Dorada

We've been to a number of Iberostar resorts in Mexico and had been very happy with them, so we thought we'd try this one in Dominican Republic. Our teen aged kids had an attached room to ours, both were clean and comfortable. The fridges were restocked every day. And the kids loved the free wifi!! We did have an issue with our upstairs neighbour one evening and eventually had to call the Reception desk and ask to have someone go out and speak to her. This was handled within minutes, we were most [... read more] impressed!! The food was good. We enjoyed all three ala carte's. The buffet was good but we found it predictable by the end of our week there. And it seemed that there was never enough tables at the buffet for breakfast, lunch or dinner! (I know, time of year, get over it!) With that said, we always tried to sit in Bonny's section at the buffet. No matter how busy he was or the time of day, he always had a terrific smile for us. The beach was nice, as was the pool... but unless you were out before 7:30, you weren't getting a chair!! We are not early risers, so we found this challenging at best most days. There is some seaweed on the beach, but we didn't think it was a really big deal. We didn't take in much of the entertainment, but what we saw was pretty good. I would recommend this hotel - Just at another time of year. Perhaps the weather would cooperate a little more (we had about 4 days of on and off rain) and it wouldn't be so tricky to find seats at the beach, pool or buffet.

Iberostar Selection Rose Hall Suites: Great quick getaway from Canadian winter

We travelled to this resort in mid February, 2016, (me, my husband and 26 year old daughter). Our arrangements through Trip Central were all complete and even the customs/immigration process and transfer was quick, efficient and not unpleasant (contrary to the last time we visited Jamaica). The grounds, staff and food were all excellent. The buffet restaurant always had a great selection, sometimes with a theme, with freshly cooked food. The Meditteranean, Gourmet and Steak restaurants were all  [... read more]great, the Italian was the weakest, in our opinion and we didn't get to the Japanese or Cajun. The included wine was certainly drinkable, though I wouldn't search it out at home. We only went to two shows. The Jamaican show was great, with the best break dancer I have ever seen, and excellent drummers and acrobats. Do skip the Miss Iberostar show which was embarrassing and degrading. I have a sun sensitivity and much appreciated that it was always possible to find a shaded lounge chair, both on the beach and around the pool. It had been raining a few days before we arrived and our ground floor rooms had a distinct damp feel and mildew smell. I asked if we could move before we unpacked, and was told that it would not be possible for 3-4 days. I quite understand if the resort was full, but felt I was treated in a rather dismissive manner. No one contacted us re our concern, even our Concierge (whose real job was to try to get you to buy into the The Prestige Club). Our only other comment re "room to improve" is that the bathroom, though spacious and clean was poorly ventilated and lit, and had no makeup mirror or soap dish. Do: - tip the staff when you can, especially the housekeepers and gardeners, not just the bartenders, who get plenty of tips. - take plenty of sunscreen - book the Luminous Lagoon tour

Hotel Mojito: Nice small, uncrowded resort in a quiet area

The beach was lovely, especially in the afternoon during low tide. The hotel room was clean and so were all the other public areas. The swimming pools were also kept clean. However, the ladies bathroom near the main snack bar area never seemed to have enough toilet paper so I would recommend that you bring your own. The grounds need some refurbishment, especially some of the footpaths which had uneven tile work.

Iberostar Waves Costa Dorada: Best of Puerto Plata

Our return visit for two weeks in February was overall much the same as previous years, pool chairs were mostly unavailable due to early morning chair reserving with towels etc. This is a common practice at many hotels and difficult to stop. The rooms were always clean, food always the best and varied that we have ever experienced. The devaluation of the Canadian dollar may have an affect on us returning next year.

Iberostar Selection Playa Mita: Very much enjoyed our stay here!

This is our third stay stay at an Iberostar resort (also stayed in Punta Cana twice) and it lived up to our high expectations. The staff were beyond excellent, from the concierges in 10 block (Candy and her associates), to the dining staff, and everyone from maids to gardeners was always quick to greet everyone. I have to mention especially the fab animation team -- who work so tirelessly to talk to guests, put on fun activities and participate in the nightly shows as well -- and the outside pat [... read more]io lobby bar servers who are just the sweetest ladies ever!!! We had no problem getting pool or beach chairs (as you always do if you stay at Riu), no issue getting reservations for the specialty restaurants. The grounds are really lovely and always well maintained, as was the pool. My teenagers and us met so many great people to hang out with in our week there!! They posted on YikYak to meet up with other teens there. We stayed in 1010 in 10 block overlooking the fountain and we found it to be great location, quick walk to lobby and pool. Recommend the Steakhouse and Mexican restaurants; the Tepanaki Japanese was just OK -- I have experienced a better "show" at Bahia Principe. If I can mention a couple of minor drawbacks (and they were not really super important to us) the food at Riu resorts is better; there are not many stores on the property and none to walk to if shopping is your thing; the waves are strong most days (red flag on some, yellow flag on others) and so may not be great for little children but you can walk out quite far before being bowled over; the bartenders for the most part are just OK< not super friendly but not rude either. And the excursions are super expensive compared to similar resorts so we did not do them; we took a cab to Sayulita, the funky but congested beach surfer town 1/2 hour away (300 pesos or $15). Would recommend and wish you a happy stay if you go!

Hotel Mojito: Have reasonable expectations!

Here is the good and bad about Iberostar Mojito. First the good. The beach is beautiful. Staff are helpful getting chairs and bar with a small snack bar are very convenient. The pools are nice - but not heated, so we're a little cold in Feb. The adult pool was very quiet with its own bar that was never busy. The large pool was a lot of fun with a swim up bar and games and activities. The rooms were adequate, but basic. The maids work hard to keep things clean. I found the beds comfortable. No bu [... read more]gs and we were in a ground floor room. The food is fine. The bread is delicious and fresh everyday. Fruit and vegetables are always available. The buffet has a pasta bar and a fresh grill. For breakfast there are fresh omelettes, smoothies and pancakes or French toast. Everyone will find enough to eat and no one in our group had even a tummy cramp, or any other food related problem. Okay - now the not so good. Beach is a walk from the main resort area through a lagoon. I liked the walk because it is great for bird watching, but the boardwalk is bumpy with tons of trip hazards. Rooms are hit and miss. We had to change rooms since our first one was near the generator and was very noisy. Also our safe and some furniture was broken. Things are old and frayed, but still clean. Pool Snack bar is a disapointment. Service is very slow and sporadic. Front Desk staff and maintenance staff are a little difficult to work with. We waited on 2 occasions for over a half hour for a maintenance person to come to our room to fix our safe. In the end no one ever showed up and we changed rooms. But it is frustrating when you are told to wait in your room because someone is on the way and then no one shows up! I also could not get resolution from the front desk staff on a service concern in the pool snack bar. I asked to speak to a manager and was then given the run around to a lot of non managers until I waited by the office entrance and approached a manager on my own. This manager resolved my issue immediately, but I got zero co-operation from the front desk staff. Overall, it is a fine hotel and I think that management is really work hard to improve service levels and there seems to be a lot of maintenance work going on. For the price, I think this is a good holiday option.

Iberostar Origin Playa Alameda: Wonderful Resort

This resort is great! The service, food and staff were amazing. The weather didn't cooperate and we only seen sun twice during our 7 day stay but we enjoyed ourselves nonetheless. Hope to get back soon!

JOIA Rose Hall by Iberostar: Amazing Resort

The staff are amazing!! Great food and you will never get bored of the food, so much variety. Room Service was always 20min wait, not bad at all, considering they would always say 30-45mins. Beach activities were always fun.

Iberostar Waves Dominicana: Great Hotel

Not 1 bad experience. The staff bend over backwards to keep you happy. They work so darn hard. Hotel was much larger than we anticipated. Lots of activities to keep you busy, plus a great show in the evening. They did the Lion King on our last night. Yes we would go back.

Iberostar Selection Cancun: IBERO 5 STAR

We had a fantastic time at the Iberostar, traveled as a couple but the hotel caters for all types of travelers. The standard room which we were in was ok not the best but it met our needs, the maid service wow exceptional - our maid made a different towel art every day so it was a nice surprise when we got back to the room. The pools, gardens beach etc where immaculate everyone worked hard to keep all areas clean. We only went to two of the 4 a la cart restaurants available Japanese & Steak H [... read more]ouse, our favorite was the Steak House (Melt in the mouth steak). The buffet was great lots of choice for all types of pallets, I am a picky eater so it was a nice change for me to be able to choose something rather than having to settle. The entertainment team are in a class of their own just to name a few Ana, David and Pamela, worked hard all day and night to make our holiday memorable. A big thank you to everyone and will be coming back soon!!

Iberostar Origin Playa Alameda: It was nice

When we arrived our room was musty but then once we opened it up to the fresh air, it was better. I have only been to Dominican before and stayed at a 3.5 star and would compare the two as equal. The people were very nice...some didn't speak english well but no biggie. We walked the beach and must say that our beach was the cleanest. The food was good...I'm a picky eater and I always found something. This is not in my opinion a 5 star (I've never been to one but I'd imagine 5 star would be spect [... read more]acular). I am not hard to please. I want clean and good food that I can enjoy for 7 days. I liked it :)

Iberostar Selection Bavaro Suites: Very nice resort...however, needs an update!

The resort was very nice. The beach is the best part of this resort as it is huge. The buffet was very good! The restaurants (we tried the Japanese and Mexican) were good. Hotel rooms need an update!!

Iberostar Origin Laguna Azul: very good overall

overall this resort is very well planned for patron access,walking to any or all amenities is easy to do.We travelled with another couple,in their room the hair blower would not stay running long and the toilet seat was not bolted to the toilet.They went to the front desk every day starting the second day of our trip,and nothing was fixed in their room the entire stay.As some sort of compensation they gave the 4 of us a late check out of 3:00,but only from our room,not both rooms?

Iberostar Origin Laguna Azul: Very nice resort

New and modern hotel. Very nice rooms. Food is not the greatest. I got sick during and after my stay there, not sure if it was the food or the water. WiFi is not for free and is limited to lobby and pool area.

Iberostar Waves Rose Hall Beach: Very Disappointing service

Location is great. Food was excellent. Gorgeous resort. Excellent entertainment. The service was very very poor. It's very unfortunate as the resort itself was perfect but the hotel staff were awful. Front desk was the worst. Put us in the wrong room, took 2 days to sort out. No one was ever helpful. 4 days in a row they would send us all over the resort to talk to different people as everyone would try to pass us off to other depts only to be sent back to the original place. Would never go back [... read more] because of the workers. The run around they continually gave us ruined our vacation.