Grand Palladium Lady Hamilton: Great Resort

Everything about this resort was amazing. The room service, the rooms, the food selection, everything. I recommend going on the catamaran cruise for a day. The only disappointment for me was the beaches as they were filled with rocks and seaweed. I was warned about this as Negril is where the nicest beach is, which is what I got to see on the catamaran cruise! Everything in Jamaica is relaxed. This hotel is large with everything you'll need to have. Amazing service!

Grand Decameron Montego Beach: Great value - Fantastic view

This is the 7th time we have stayed at this hotel. We keep coming back because the staff are amazing, the food is good, the rooms are clean, the beach is beautiful and has good snorkeling. It is very casual so you can really relax and enjoy your vacation. Dress up if you want, but it is not necessary. If you need anything, all you have to do is ask. Almost all the rooms face the sea and the view is amazing. This is not a 5 star hotel so don't expect 5 star service. We will be back aga [... read more]in soon.

Jewel Runaway Bay Resort: Fabulous resort

The resort was great as everything was a walking distance. Family oriented as there was a lot to do for the kids is splash pad and lazy river. My kids enjoyed their stay and liked the art and craft activities. The food and service was also great! We will be back next year.

Riu Ocho Rios: Not impressed

The rooms were outdated, specifically the washrooms. The grounds were not well kept. For example; dirty dishes and glasses would be left on the pool deck for days with staff walking past it multiple times per day and not cleaning it. Bar and grounds staff were rude and would make fun of guests behind their backs after they left the bar. VERY UNPROFESSIONAL. Also there were significant cracks and chips in the steps to the beach which were dangerous to walk on. The staff did not seem to interest [... read more]ed in going out of their way for guests. Some were rude and most seemed bothered when being asked for Something. Entertainment was cheesy and seemed thrown together without much effort. The worst part of it all was the food. Fresh fruit was extremely hard to come by. Most days, we found canned fruit such as pineapples and peaches, ant that was it. Which is unacceptable for the amount of money we paid to be at the resort. The "fine dining" restaurants were FAR from fine dining. Two of the 5 fine dining restaurants were buffets... Which is tacky and defeats the purpose of having to book a reservation. Not to mention that it took about 10-20 minutes to get a glass of water after having asked for it. There was NO room service, and we got yelled at by staff and embarrassed in front of many people for trying to bring food to our room. We found this extremely absurd considering they did not offer room service. Would have rather stayed home. Extremely upset that I wasted my money on this trip. Would absolutely not reccommend to anyone, and I hope that the resort management takes these comments into serious consideration.

Riu Ocho Rios: Resort needs TLC

the grounds were fairly clean. The pool need to be cleaned badly. The food was not very good and the fine dining was awful. The room were fair There was a shortage of towels. Water pressure was poor. Staff was not very hospitable There was a shortage of food on the day trip to Dunns river. Overall, we would NOT go back. NOT VERY would NOT WANT TO GO TO ANOTHER RIU. this is the second Bad experience with Riu Two years in a row. HAPPY!!! No room service and there we were not allowed to brin [... read more]g food to the rooms. Not even some fruit from Buffett. People were stopped at the door and told to put the food back. Awful No entertainment or activities on days that it rained. They need a back up plan for rainy days Entertainment was not very good

Bahia Principe Explore Jamaica: Upgrade Fail

Upon arrival we upgraded to "gold club" what a crock! Didn't receive anything we were supposed to and when we asked for a refund on remaining days we were told only if we provided our passports. Not likely!!! The couple we traveled with were given a refund and a voucher for the lobby store with just their drivers licence and we were given nothing but hassle and arguing even after presenting our driverse licence. The hotel manager offered nothing other then a sorry!! Full review will be on trip a [... read more]dvisor

Riu Montego Bay: Paradise resort

Excellent hospitality from staff and fine dining , well kept room, view was excellent especially the ocean front security was excellent and friendly staff , the touring was excellent and remember to say yea man and no problem, also was very close to the airport !

Beaches Negril Resort and Spa: Won't be back

The good part was the entertainment at night was great, they tried hard and did a very good job with the fire show and Michael Jackson show. The beach was nice, ocean was clean and water is warm. The food was good overall, although the wait time to get your meal at Venetian restaurant was a big long. The cons: -We had put in a request for a quiet room on second floor but we got 1st floor and next to a noisy road. -There were only a few restaurants that were air conditioned: Kimono, Venetian [... read more] and Soy. For a high end hotel we expected the lobby and most restaurants to have air conditioning. -90 percent of the cabanas are for rental only, leaving a lot of people fighting for the tents at 6 a.m. We witnessed people arguing over who got to the tents first. It should be like Beaches Turks&Caicos where there are LOTS of little huts, not just a few reserved ones. -There were sand fleas that bit us once it gets cloudy or when the sun starts to set. In conclusion, we will not come back as we expect more from a high end hotel.

Bahia Principe Explore Jamaica: Amazing resort

The hotel was really good and I really like the service.i would recommend to stay here. I loved the beach and the pool. My kids really enjoyed the pool. I would go there aging. The food was really good. My favourite meel was the breakfast. I hope in the future they have more items more vegetarian people.

Hyatt Ziva Rose Hall: Great Family Vacation at the Hyatt Ziva

My family and I had a fantastic time at the Hyatt Ziva in Jamaica. The service was great, and the staff went over and above to make our stay extra special. The property and grounds are beautiful and well maintained. Overall, we loved the food, and there were so many restaurants with such a wide variety of food selection as well as 24 hour room service. We are vegetarian and found lots of options, plus the restaurants are always happy to make something special if requested. The beach was beautifu [... read more]l, and staff were constantly making sure that it was clean.We loved the Z Crew who were constantly running fun activities such as dance and beach volleyball. Really enjoyed the more intimate shows at the piano lounge, and piano playing by Jermaine. Nightlife could be a little better, would love if there were more activities at the bars. To sum it up, the place is absolutely beautiful and very close to the beach, but it is really the staff that make things awesome. Loved this place, and definitely hope to return.

Hyatt Ziva Rose Hall: Great family vacation at the Hyatt Ziva

My family and I had a fantastic time at the Hyatt Ziva in Jamaica. The service was great, and the staff went over and above to make our stay extra special. At the airport, we were able to wait at the Hyatt exclusive lounge while we waited for our pick up bus, and were given drinks and snacks. Check in was very quick. The first day, my parents were given a room on the second floor beside the elevators, which was quite loud. The next day, they asked for a room change and were moved to a different  [... read more]room right away. We were in the main building, which is an older building, but we were still quite happy with the clean, spacious and comfortable rooms. The property and grounds are absolutely beautiful and well maintained. Overall, we loved the food, and there were so many restaurants with such a wide variety of food selection as well as 24 hour room service. We mostly went to Choices, Barefoot Jerk, Di Roza, and Fuzion, and really enjoyed all of the food. We are vegetarian and found lots of options, plus the restaurants are always happy to make something special if requested. The beach was beautiful, and staff were constantly making sure that it was clean. They don't have long beach that you can walk for miles, but we were fine with the smaller beach are never ending ocean. We also loved the pool and the swim up bar. We loved the Z Crew who were constantly running fun activities such as dance and beach volleyball. Would love to shout out Omar! They had different entertainment in the evenings which we didn't really stay for, as we really enjoyed the more intimate shows at the piano lounge. Special mention to a fantastic pianist Jermaine, who we could not stop listening to. One night, Jermaine was joined by Della and Eddy and we loved listening to them. It would have been nice for the resort to make the guests aware of the shows at the piano bar, as we were lucky to have just come across it. However we made sure to go every night as they were definitely our favourite shows at the resort. Overall would like to shout out Chantell and Lenois from Grindz coffee, Chantell from the beach, Chantell from Fuzion, Anthony and Andre from the egg station, Dyawne from Di Roza, Erroll from the piano bar, Hayne from Union Jackz, Omar from the Z Crew, Jermaine the pianist, and Nicholas and Ruel from front desk. Suggestions for improvement: - Let people know when specific restaurants are closed, as we received a time table at the beginning of the trip, however, it was not accurate. - Announce the piano bar shows and have them run a little longer or start later as they normally started at dinner time and ended early. - Nightlife could be better, and it may help if the resort can plan and announce different things that are going on at Union Jacks or Potions. This would attract more people to attend. To sum it up, the place is absolutely beautiful and very close to the beach, but it is really the staff that make things awesome. We have been to other resorts in Jamaica, Cuba and Dominican Republic, but in terms of service, this has been the best. Loved this place, and definitely hope to return.

Grand Decameron Montego Beach: Beautiful Resort

We had fun at this resort and the Staff was very hospitable and the Food , Bar Services and Beach was awesome. The people was very friendly whenever an issued arises and it was taken care promptly. The view was excellent and the Beach was beautiful and the sunset was marvelous and the Hotel was very clean at all times. I will recommend friend's to visit that Hotel.

Hyatt Ziva Rose Hall: Fantastic resort with great service

We had an awesome family vacation at the Hyatt Ziva. We loved the beautiful property, well manicured grounds and great view of the ocean. We actually enjoyed the small and shallow beach area. Snorkelling was great. Our rooms were in the main building which has a very classic and traditional feel. The rooms are dated looking compared to the new buildings, however, they were spacious, clean and comfortable and it was great being close to everything. We had a great view of the ocean and it was p [... read more]riceless. Food was generally very good and there was a lot of variety. We are vegetarian and always had a lot of options, plus the restaurant staff were happy to make us something special. Loved the 24 hour coffee shop Grindz, Di Roza and Fuzion restaurant and piano bar. Pizza at the Italian restaurant is worth a special mention. It was a shame that Di Roza was closed on two occasions without prior notice. The buffet is not too large and didn't have as much variety as we have seen at other resorts but they had a fair amount of vegetarian options and amazing fresh fruits, vegetables and juices. Good quality drinks at all the bars and coffee shop. Our kids loved the 24 hour room service. For evening entertainment, we preferred the small intimate performances at the piano bar. We accidently came across the piano bar shows as it wasn't mentioned anywhere. More than anything else the staff and service made the trip memorable. Shout out to all three Chantells - at Grindz, Fuzion and the beach. Dyawane at Di Roza, Nicholas and Ruel at reception, Anthony and Andre at Chosiez, Brittania at Ziva club and Jermaine the piano player. And all the others that made our trip special. Last but not the least, it was great not having wrist bands.

Riu Negril: Amazing resort

Everyone was friendly and helpful. The rooms were beauiful and spaceous. The public areas were clean at all times. The restaurants we delicious. Large resort but everything felt central. Felt right at home : ) Going back next year.

Iberostar Waves Rose Hall Beach: Exceptional Resort

I highly recommend Iberostar Montego Bay. It's an excellent hotel. Extremely clean. Lovely rooms. The grounds are well maintained. Great architectural design in the common areas. Staff is very friendly, helpful and accomodating. Food is AMAZING! Our best vacation yet!

Grand Palladium Lady Hamilton: Nice resort!

Beautiful room and grounds. A la carte delicious, but the buffet needs a bit more selection. Beach is beautiful. Pools are nice. Long drive if you want to go to Negril or Montego Bay. Many of the rooms are air conditioned.

Sandals Dunn's River: Not quite a jewel

The grounds were beautiful. The room was clean, comfortable and aesthetically pleasing. The balcony gave us a lovely ocean view. The beach was small and covered in seaweed. On previous trips to Jamaica, the beach was raked every morning to get rid of the seaweed. At one end of the beach there is a barbed wire fence where locals stand and yell at you for cigarettes all day. Some days we had someone ask if we wanted drinks at our beach chairs, other days there wasn't anone working. There was  [... read more]a restroom close to the beach, which was a good thing when dealing with food poisoning. The food was dreadful. I've never encountered such a poor buffet or food experience overall at any resort I've traveled to. The people working at the resort didn't seem happy. One server, Kevin, and one bartender, Damion, were the exceptions, and did an amazing job to make us feel welcome. The pool was refreshing but littered with debris from trees etc. Check in and out went smoothly. There are hotel photographers constantly taking your picture, in the hopes that you'll purchase them at the end of your trip ($11 US each).

Bahia Principe Explore Jamaica: Great Resort

We had a good time at the Grand Bahia Príncipe , the staff ,service and food was very good. The beach was amazing! The decorated our room for our anniversary, made us feel special. I hope to return soon.

Bahia Principe Escape Runaway Bay: Amazing vacation!

We arrived around noon. The check in was fast, the staff was friendly and helpful. The resort is very well kept, the staff will go above and beyond to please you. The food was great, with a variety of bufets and restaurants to shoose from. Will be going back.

Bahia Principe Escape Runaway Bay: Wonderful resort!

Well kept grounds, abundance of food and very very good, staff are very mannerly and friendly, clean rooms, very clean resort, entertainment was great, lots of activities during the day. Would not recommend Luminous Lagoon excursion, waste of time and money.