Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Vila Gale Cayo Santa Maria: Everything you need is there

Everything you need ito have a very pleasant vacation is there. Nice beach, beautiful oceanfront, clean rooms, satisfying food and most of all, very kind service and friendly atmosphere. Cuba has it's supply limitations and various shortages but package price definitely reflects that. You will not get similar vacation value for your money in other carabean islands for sure.

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Private  - 

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Melia Marina Varadero: Good

Everything was great except for the food and mosquitoes. Food in the restaurants was the same as in the buffet with less options to choose. Line to get to the buffet was an bummer in the heat. Also, they might think about more entertainment options.

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Marco  - 

Verified Purchaser

Playa Cayo Santa Maria: Amazing Resort..!!

It is a highly recommended hotel.I must highlight the excellent quality of service by very professional people. Top quality food. I am a very satisfied customer for the stay that I enjoy my vacation 100%.

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Private  - 

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Iberostar Origin Bella Vista Varadero: Resort is beautiful, people are friendly happy smile kind polite

Hotel is good, rooms are clean and new, some area in one of building had dirty stairs, was disappointed last day I saw in kitchen counter cockroache oh that made me very upset, couldn’t eat after I saw, they need to watch that They are trying to keep clean, employees always warmly welcome but this things made hotel star lower , Security and beach is perfect Charlie, entertainment man is very nice, making people happy, I loved dancing on the beach , around the pool and evening in concert  [... read more]

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Francis36  - 

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Memories Jibacoa: WoW et WoW

Nous sommes allés Moi et ma femme couple 45 ans la semaine du 9 juin 2023 Nous avons adoré apportez vos épices apporter de l’argent canadien beaucoup de cinq dollar et échanger la monnaie contre cinq dollar papier, Car il ne peuvent pas déposer de la monnaie Nous y retournerons à cet endroit c’est certain Nous nous sommes fait tatoués à Varadero et nous sommes aussi allés à la havane l’hôtel est prêt de tous Nous avons adorés, c’est calme on se sent accueillis

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Chris  - 

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Memories Flamenco Beach Resort: a Great vacay

no problems from the reservation to the shuttle to anything at all ,this was my fourth or fifth time with Trip Central and for the same price i would leave another week right now! great beach ,okay food

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Private  - 

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Hotel Atlantico: Atlantico Resort

Great location over the beach, very friendly service. Unfortunately, positives were offset by the lack of long overdue maintenance to the building and its surroundings, what finally forced us to move to another hotel.

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Private  - 

Verified Purchaser

Memories Jibacoa: Wonderful!

Would recommend this place to anyone looking for a relaxing vacation! Fabulous snorkelling on your very own reef, beautiful beach, lush grounds, and surrounding mountains. Truly, the best bread products of any resorts I have ever been to in 6 pre-Covid trips. Egg to order, fresh fruit, fresh fish grilled for you, plenty of choice, no complaints. The after dinner lobby music was great, they travelled between a la carts as well. Staff, professional and wonderful. Loved Heather Felice’s hone [... read more]

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Private  - 

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The One Gallery Hotel: Amazing resort

beautiful place everting is close the beach pool restaurant, for people the can't walk is good , if you need for anything talk with LORA costumer service the help you , the hotel is niece and clean .

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Ross  - 

Verified Purchaser

Grand Memories Holguin: Another Sunwing disaster!!

it was new ,clean but staff were mostly just out of high school very poorly trained with little initiative,very little engish spoken ,so called butler service was little more than a customer service rep,adult side was very noisy at night and there were still many kids in rooms , beach was a 3 at best very windy in the afternoon, so called sanctuary pool was no sanctuary, ignorant people blast there own personal "ghetto blasters" all afternoon there is no peace,food buffet was small and other on [... read more]

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NASH  - 

Verified Purchaser

Playa Pesquero: SECOND VISIT AFTER SEPT 2019.EXCELLENT BEACH NO WAVE SAND NO SEAWEEDS

AS MENTIONED ABOVE SECOND VISIT FOUND THE RESORT WAS WELL MAINTAINED ALTOUGH IT WAS HARDLY 25% FULL.SAME FRIENDLY STAFF BUT FOOD SHORTAGES .NO LOCALLY PRODUCED CORN,CASSAVA (YUCA)AND BANNANAS NOT EVEN A SINGLE ONE.NO BEEF UNTIL LAST 2 DAYS.RAN OUT OF EGGS LAST 2 DAYS.DRINKING WATER RATIONED TO ONE BIG BOTTLE A DAY THAN LUG IT AROUND FOR REFILL AT BAR.ON THE WHOLE WE HAD SAME VARIETY AT BUFFET.A LA CARTE ONLY ONE OPEN .MANAGED TO FEED OURSELVES.WENT TO RESORT MOSTLY FOR CALM WATERS.

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Lori  - 

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Iberostar Origin Laguna Azul: Iberostar Laguna Azul June 9 - 12, 2023

Hotel was great. Read a lot of reviews and already had my expectations for the food to be subpar. I was more than impressed. Hotel and grounds are beautiful. Workers are working everyday keeping it up. The furniture is dated but everything worked. Food was better than I expected. Not a ton of variety but always something there. Egg station in the morning, pasta station lunch and dinner. Was scared to drink the water at first but after a couple days, realized it was good. They give you [... read more]

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Private  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: Nice and clean resort

The hotel is very clean, very good entertainments and staff are very helpful and pleasant. The only thing we wish that there were more variety of vegetables. However, one thing we were concerned that there were so many flies in the buffet restaurant.

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Amazing resort !!!

I rate this resort as the best in the area. What are you looking for your vacation while traveling from, for example, Canada to Cuba? Firsts and most of all it is the beach and the resort by that beach. This resort is fantastic and playa Esmeralda is one of the most beautiful places in Cuba for sure. Everything went well and everything was just fine! The personnel was very friendly and helpful; the features, public areas, dinning, bars and coffee services, room and services were excellen [... read more]

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Sanjeev  - 

Verified Purchaser

Melia Marina Varadero: Worst vacation ever

I am not sure where they have the 5 star title from, but it is barely a 3 star hotel. Not sure where to start from but to say if you want to be disappointed definitely go to this hotel. Rooms were nit cleaned, sand on floor and baby bed upon arrival. All buffet and a la cart restraunts were sauna as no AC and had to eat sweating. All restaurants were full of mosquitoes and flies on the food. No small spoons in the entire hotel for a baby's mouth or desert. Had to line up for baby chairs as not  [... read more]

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Private  - 

Verified Purchaser

Hotel Atlantico: Atlantico hotel

Very good location, old hotel , good bar , not very clean room, small pool, i recommend this hotel sor good beach and bar , it is near havana so you can enjoy both beach and history , for a three star hotel it is acceptable , in the rooms toilets are old , for safety box and wifi i paid extra money

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Well kept on the outside- great views and beach

You need to know Cuba, always choose 4-5 star and don’t expect it to be like Canada, it is Cuba…it is that simple. Go for the beach, water, people, fresh fruit and don’t expect gourmet. I read various reviews …all worried as I was travelling with a toddler, so I brought what I needed for him and so my expectations were met. (Diapers, formula some snacks- all was good.) Hotel was decent, they probably just repainted the outside and the inside could do with a better clean and revamp, but  [... read more]

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Justin M  - 

Verified Purchaser

Hotel Villa Cuba: Unfortunate

I love the cuban people, And it's such a beautiful country, So I wouldn't want to leave a review that makes things worse. Unfortunately things have changed since the pandemic, it's bad! This was my 2nd time at this resort, the last time was 5 years ago, things have changed significantly. The food is much worse, way less options. Only 1 Ala Cart, and a snack bar with almost NO options at all. The rooms and property have fallen apart. These things are all to be expected. The cuban dictatorship a [... read more]

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Chappy  - 

Verified Purchaser

Grand Memories Holguin: Wonderful Time in Cuba

The Staff at this resort are amazing, from the Managers Yosbel and Jorge as well as all the cleaning, wait, bar and maintenance are all fantastic people. We had such a good time with them all. The resort is a good distance from the airport but the ride was interesting and fun. Luis (the chef) made sure that the food here was always better that we expected, with good selections and tastes. The hotel itself has a good layout to it even though it is quite large, the grounds are impeccable as well a [... read more]

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Private  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: Great resort, Friendly staff

Everything was fine. Shortage of some foods, bananas, lettuce. Buffet clean, restos were great. We went to the Japanese, Indian and Elite. I got COVID on the return journey. Still recovering. We went on a trip to see the dolphins swimming. My card was refused. It was a pin issue that I sorted out on return. The trip was amazing and I would highly recommend! The animation team were great. Loved the roof top bar.

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