Riu Palace Costa Mujeres: RIU-PCM

It is a RIU 5 star establishment... but it is nowhere. It took 1-1/2 hour to get there and the same back to the airport. Everything is perfect all the services, food, beach etc. But next time I'll go to RIU Palace Maya Riviera. It is also 5 star. That is only 15 minutes walk to Playa del Carmen. Because of this I would not recommend this RIU...

Ventus Ha at Marina El Cid: Nice resort except the kids club

All was nice, food, service, all the staff except kids club they were very un patient with parents and kids they want perfect kids to baby set.................... Also beach was better in Cancun The rest of staff were nice

Riu Santa Fe: Beautiful place

This is was 1 of the most beautiful places I have ever been to. The staff was great, they were always cleaning something, everyone there had a smile on their faces. The bathroom had lots of water, the fridge was stocked daily. The food was good, the sand on the beach was incredible, I really have zero negative things to say about this resort.

Paradisus Playa del Carmen: Amazing trip

The Paradisus was a great vacation. Our kids loved the water park and pirate ship and the grounds were extremely clean and well kept. The alcohol selection is next level and the restaurants were really good. The buffet was just ok nothing special. The restaurants made up for it. There were tons of activities for the kids to do as well and nightly entertainment for them. Overall we were very satisfied.

Bahia Principe Escape Sian Ka'an: Small hotel feel, bigger hotel options

Hotel in the jungle. Super lush. It felt like I was at a small hotel, not a factory-sized hotel. Buffet was good and the Alux restaurant was astonishing. Travel to the beach and other hotels was simple and quick

Planet Hollywood Adult Scene Cancun by Royalton: Not what you think

We felt that the hotel Planet Hollywood is way too commercialized. If you are not want authenticity of the Mexico culture then this is the place for you. If you are thinking you are going to an ALL ADULTS resort then this is NOT the place for you. All the evening shows are kid orientated and all the activities and restaurants are also on the family side. It’s not a bad resort, the employees are super friendly and hard working but I would not recommend this resort to my friends if you like to g [... read more]o off resort as this resort is very secluded from town and for previously mentioned unlikes.

Viva Maya by Wyndham: Very good resort

Very good resort with helpful staff, great service, lots of activities and shows. Rooms are super clean. The food was not the best but was okay. We liked our stay at this resort and we definitely recommend it

Ocean Riviera Paradise: Great resort

Definitely alot of restaurants it is well maintained food is average not best ever the only bad thing was I didn't like the fact that they are very stricked on bringing food back to the room/snacks at the pool ares etc based on the animals they have but yet you can order room service which ends up the same one big thing didn't like could enjoy a nice burger lieing down relaxing had to eat at the restaurants even the snack shops like example nacos should be ok to eat by the pool they are very fr [... read more]iendly with you the both sides adult and family are not together even know your on adult they stop you not right when it's same resort also the waterpark they don't allow you to use it with your kids not right should be able to play have fun with your child they can't say it's too small as its pretty medium size water park

Grand Riviera Princess: Great resort

The hotel was beautiful. The grounds were immaculate! The resort is huge so be prepared to walk. The food was great. An assortment of options for each meal. Numerous buffets and restaurants! There was never a lack of options for food.

Bahia Principe Explore Coba: Not as good

I have been to this resort twice before this time in 2013 and in 2015. Both times you could use all the pools, bars,buffets,beaches and shows no matter which part of the resort you booked into. NOW you can only use the resort you booked into things. If you book into Coba, you can only use Coba Beach, buffet, bars, pools, shows. They give you an arm band when you arrive letting all the other areas know you aren't welcome there, and they are strict about not letting you use the other areas.We Won [... read more]'t be back.

The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful Resort

The grounds are beautiful and our suite was very large and comfortable. I felt like we were in a boutique resort. Loved all the different pool area, the infinity and adult we're are favorites. Dinning was also a pleasant experience, must try is the Lizzard Restaurant for lunch. The beach was a little disappointing, not great for a long stroll and still plenty of seaweed considering all the hard work of removing it.

Selection Riviera Cancun: Super nice ,compact resort, meh beach.

Room was very nice with jacuzzi ensuite. Balcony overlooking the pool. There is one feature of the room that will make some guests uneasy which is the translucent frosted glass of the shower which is seen from the room side. If you have younger adults or children staying in the same room it might be bothersome. The lobby and other common areas were always clean. Staff were quite helpful. The main restaurant, Spoons is not open every night which means you have to go to one of the other restaura [... read more]nts. We stayed in this resort previously in 2017 and there are now some downgrades compared to then. The kids/family side is no longer a Nickelodeon venue but the splash park and Pizza place are still there as is the daycare. The menu items of the restaurants were altered and notable were the 9 courses of tapas which are no longer offered. The Italian restaurants' dishes of Rissoto were not up to par. Absent was the singing chef which previously was a delight. As this visit was in the off season the resort has several areas which were having repairs. There are many "opportunities" to get upgrades, for a rather steep price. The Beach - Some sea weed was to be expected as we had heard reports that many places in the Caribean are plagued this year. However it was less than expected. The distance from the retaining wall to the water is fairly short and the bottom was not visible due to murky waters and it was fairly shallow and rocky which made it unpleasant and difficult to swim in. Entertainment started at 9:30 for adults and there was usually an 8pm show for kids as well.At this resort there is no place to sit outside at night, such as a cafe/bar type area. Back in 2017 there was more entertainment in the lobby area as well. There are some Iguanas roaming around but they tend to keep to themselves. This resort is realativly close to the airport but not close enough to the town to take a walk over to the local Walmart. We were advised it would cost $35 US dollars in a taxi each way!! Each building has a concierge who is responsible for making your stay enjoyable and for upselling you on multiple luxury offers which are pretty expensive. One last thing that I found disappointing is that my room was not able to be cleaned until late afternoon each day. This was not at all normal compared to any resort I had visited in the past. I fact we opted not to have our room cleaned on several days as we were in the room at that time.

Riu Palace Baja California: Great resort - Definitely a 5 star

The grounds are very clean. Staff constantly cleaning and sweeping. Staff is super friendly. The food was excellent and lots of choice. We never encountered any waiting lines. The pools were great especially the infinity pool very relaxing. Plenty of chairs available. Only downfall would be for anyone wanting to swim in the ocean. The beach is well maintained but the water is very rough . Resort is close to the town and Marina. Great views of the Marina and cruise ships.

Riu Latino: Nice new resort but food was ok

Family trip south and overall the resort was new, very clean, service was good. The beach was long and well managed with regular drink service on the beach which was rare. However service and restaurant were ok and tended not be restocked as half through the meal service. The specialty restaurant were mostly self service and food quality was ok. The gourmet Restaurant was terrible. Bad service but also they order was messed up.

Breathless Riviera Cancun: If not looking for a Caribbean beach

The room , amenities and the staff were really great. The buffet was great but specialty restaurants were ordinary . The two pools were super fun but the ocean was filled with fresh and rotten sea weeds. The resort was doing their best to clean up the beach but couldn’t win over nature.

Bahia Principe Explore Coba: My 50th Birthday Trip

To be totally honest everything was OK with the exception of the following .. 1 King Bed and a couch bed , never heard from the desk about moving to to a room with two beds AC was poor , ceiling fan had one speed Slow .. called the desk, they sent two set of repair personnel twice and yet never offered to switch the room .. I won't be revisiting this resort or chain based on this experience

Bahia Principe Explore Coba: Okay Resort

Hotel was great. Food, staff and pool. My room had no A/C, we did notify them but nothing. The beach is very rocky, so make sure you have water shoes. Everything else was great. Jose, our server was the best.

Ocean Riviera Paradise: Ocean Riviera Paradise

The resort is very nice. I appreciated how clean it was, especially the rooms. I was surprised at how well the wifi worked at this resort, considering how large the grounds were. The resort's app was also convenient and informative. The resort is very big so we were subject to A LOT of walking! The biggest disappointment with our stay at this resort was the lack of a beach. There was literally no beach experience at this resort! Since my family are beach enthusiasts, this is not a resort we will [... read more] likely visit again.

Dreams Puerto Morelos Resort and Spa: Nice resort

The hotel was very nice, clean. Room was very nice lots of options for food and drinks. The beach was lacking due to all the rocks and seaweed. The patio was open until 11 , wished it stayed open longer but there was a bar inside. Activities and shows were constant. Room services was quick All and all a good vacation and a beautiful resort.

Iberostar Waves Paraiso del Mar: This resort was amazing!

This hotel was definately a good pick. The pools were large, many chairs, shaded areas to relax. The food was very good, lots of choice. The beach had lots of sea weed, they tried to remove it daily, the water was very wavy. There are flamingos, peacocks, other animals walking everywhere. They did not expect tips, some people left them, others did not. We enjoyed the Iberostar del mar, from check in to checkout everything went smoothly. Thank you Louise Endean, you made everything about trave [... read more]l great from our first conversation wondering what hotel to choose, to our departure. We will definately choose you for our next travel destination.