Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12070 Reviews)

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Private  - 

Verified Purchaser

Riu Playacar: Beautiful Resort!

The hotel grounds are beautifully manicured and kept incredibly clean! Rooms are fresh, clean and as they're advertised. Food selection was fantastic and we really enjoyed the steakhouse - not needing to make reservations was a huge bonus! We went there twice and ate at the buffet the remaining nights - they even had a vegetarian section. Breakfasts offered a vast array of options from cereal to fresh fruits, custom omelettes, eggs any which way and a fresh juice station. For lunch, the sala [... read more]

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Dave  - 

Verified Purchaser

Sandos Playacar Beach Resort: Outstanding Experience

The hotel is impressive as soon as you step into the main lobby. Check-in was easy and room was ready when they said it would be. Room was as requested by Debbie - higher floor, ocean view. The Adult only section was a great recommendation by Debbie. No issue in finding chairs at either the pool or the beach. Grounds were clean. A La carte, no reservations needed, were a great highlight to end each day. The Cup Cake Cafe satisfied when looking for various types of coffees day or night.  [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Enjoyed the Resort

Iberostar Paraiso Lindo is a wonderful family resort. Very clean, food excellent, staff friendly, very interactive, beach was excellent, no seaweed so far. Seen they did a lot with children. I would definitely recommend this resort.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Very nice resort

Rooms were clean. Staff was friendly. Very big resort but carts to drive you around. Nice pools. We only saw the early evening entertainment, but it was excellent. A nice touch to have earlier entertainment since we were traveling with kids.

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Julie Leger  - 

Verified Purchaser

Iberostar Selection Paraiso Maya Suites: Great family resort

My fiance and I came to Iberostar early November for a week getaway. The staff was very welcoming and helpful throughout our stay. We spent most of our time at the beach and the main pool. The beach was beautiful and well maintained - you will have to swim atop corals to swim and float at the beach, beware of jelly fish as we both got stung. The entertainment crew was great and fun through the day from entertaining beach volleyball and games to pool activities. The resort is big as well so you a [... read more]

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AnnW  - 

Verified Purchaser

Bahia Principe Explore Tulum: Beautiful resort

The beach is small and checkin/chexkout is slow but other then that, everything about the resort was perfect. The rooms were nice, the food was amazing and the service was fast. The excursions were pricey like every other destination but you can get a taxi yourself to go where ever you want to go.

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing vacation

Hotel was beautiful. Staff were friendly and helpful, especially Letty and Jose! Food was good. Beach was amazing! Room was fine except the shower leaked out onto the tile floor. Having access to room service was great! I'll definitely go back!

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: A side for almost everyone!

The Eldorado Seaside Suites hotel area is made up of 3 resorts, El Dorado Seaside Suites (a 2 building complex with an infinity pool on each of the 6 floors), Hidden beach (A nudist area, in the middle for some reason) and Sensimar, a quieter complex covering a larger amount of area but with multiple 2 story buildings. The Seaside Suites area offers great views, and a more modern room layout, the rooms had plenty of space, comfortable beds and a great view of the ocean. However with the main [... read more]

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Hellene67  - 

Verified Purchaser

Barcelo Maya Colonial: Awesome resort

It was awesome! Only thing I would say is that internet not available only if you pay, which for a 5 star resort I feel you should give for free, I have been to other resorts also 5 stars and had internet for free throughout the entire resort, even in our room! But everything else was awesome! I would definitely recommend this hotel, and I definitely will be back!

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Margie B  - 

Verified Purchaser

Bahia Principe Explore Coba: Baha'I Principe Coba

Resort was very nice.Service was good.Entertainment by the pool was very enjoyable.The staff were very friendly.Especially the workers who drove the shuttles.The entertainment in the evening was very good.Adding a Sports Bar to the resort was a great place to spend time in the evening.Games and watching sports.

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Tall dad  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Jungle and fun

2nd visit. Eco-Superior family room. Hotel is a good place to explore and enjoy with the family in general. Animals abound, Coaties, Monkeys, birds all provide fun things to see. The Cenotes are nice. Kids club and waterpark are decent. The Beach is fine for Mexico. If it's rainy there is not much to do as most of the resort is outdoors or open air. Our ground floor room flooded a bit because of a night of rain. Annoying but the front desk moved our family the next day which is good. Unfortunate [... read more]

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Kate  - 

Verified Purchaser

Ocean Riviera Paradise: Fantastic resort for families with young children

Our family of five (kids aged 6, 4, 1) had a fantastic time at the Ocean Riviera Paradise. In reading other reviews, many people commented on the smell in the rooms. I did notice a damp smell on arrival, but it is a humid area and it didn’t bother us. After a few hours we didn’t even notice it anymore. Our room was in the Daisy building. We went for a room at the back of the building to avoid the noise in front of the pool, but if I had it to do over I would choose pool side. The “ [... read more]

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GrandmaJan  - 

Verified Purchaser

Ocean Riviera Paradise: Great Resort!

The resort was great. It was my first time and definitely would come back. Staff were all very friendly and helpful. Room was perfect, comfortable bed. Lots of different restaurants to eat at. Great pool and splash area for children. My granddaughter loved it. The resort was very clean. The beach was also amazing. My granddaughter enjoyed the spider monkeys running around and the coati mundi. I would definitely recommend this resort to anyone.

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Fantastic Resort

Everything was amazing! Staff were extremely friendly and accommodating. There grounds were well kept and beautiful! They offered plenty activities within the resort. It's like it's own little town. Very safe, and beautiful a wildlife in the resort

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Dave s  - 

Verified Purchaser

El Dorado Seaside Suites: Not impressed!

Would not go back! For a hotel with a lot of experience this misses the mark on so many levels. It had a choice of several restaurants but you had to book at least two days in advance and even then you could not get in. In walking past the restaurants they were never full and it looked like they did have adequate staff to wait on customers. I did not travel 3500 miles to eat buffet food! The hotel room service was sporadic, there was never a day when you had complete towel service. The [... read more]

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Private  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Paradisus la perla excellent stay.

We just finished a stay at the Paradisus la perla. The hotel was clean and well kept, the staff were very friendly and helpful. The Hotel seems some what if a maze but you do get use to it. This hotel does have a family side that is in close proximity but this was not an issue. Great stay ....

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Excellent resort!

Grounds were beautiful, excellent service, great food. Lots of stuff to do- pool activities, water games, beach sports. Beach was amazing- clear water, clean beachfront. Only complaint was that poolside and beachside chairs were all taken early morning, even though it’s a resort policy you can’t reserve/hold seats

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Still a good reort

I have stayed at the COBA numerous times and over the years my honest review remains pretty much consistent. We stayed at the COBA from November 22-29, arrived with Air Canada. When you travel with that airline you have a special check in location. The reception staff were very polite and efficient. We were offered a beverage while we completed the check-in paperwork. I found that our check in process was fast. The resort grounds are well-manicured as the groundskeepers worked tirelessly to [... read more]

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Laura  - 

Verified Purchaser

Barcelo Maya Grand Resort: Fantastic Resort

This resort was even nicer than we had expected, such a nice surprise. First off, the staff were all so friendly and helpful. The resort was; clean, safe, amazing overall amenities, beach was great for swimming and great areas for snorkeling. The property is large enough to accommodate all the guests without making the pool area, restaurants, bar areas etc. feel busy. It has the benefits of being able to have stay and play options. Despite being so large, the property and amenities is all access [... read more]

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Julie  - 

Verified Purchaser

Paradisus La Perla Adults Only Riviera Maya: Paradise

My friend and I went on vacation together to this resort. We were pleasantly surprised by the amazing food (quality and options!), delicious drinks, beautiful beach, resort grounds, friendly/ helpful staff and all the other amenities at the resort. We’re not really pool people, but the pool was nice. The ocean was perfect to swim in (slightly warmer than the pool!)- the water was calm and I felt safe floating around out there. We also went to the spa one day and it was totally worth every pen [... read more]

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