Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

review headshot

Private  - 

Verified Purchaser

Hotel Los Cactus: Not the best 😕

I booked a super select run of the house garden view suite, my first room was a view of the next hotels garbage bins, got moved to a "premium room" for more money AC failed in the middle of the night, next room, couldn't find the remote for the AC, final room was great something I should have gotten in the first place its Sunday after by now and there were only about 100 guests. This was my 17th stay at this resort and maybe my last.

Location
Value
Food
Beach
Rooms
Service
review headshot

Julie  - 

Verified Purchaser

Hotel Mojito: Beautiful Resort

The rooms needs updating, quite a lot of cracks around doors, bugs can enter, otherwise rooms were clean, staff were always nice and friendly,shows were good, but need to start around 9:00 not 9:30, noticed a lot of people were leaving before 9:30

Location
Value
Food
Beach
Rooms
Service
review headshot

Ben 23  - 

Verified Purchaser

Hotel Camino del Mar: Disappointing resort

We had been in this resort for four to five years before the pandemic. This time the resort was far behind the services we had before. We only could have mainly eggs for our breakfast and fried fishes, pumpkins and eggs for our lunches and dinners. The management was deteriorated much in comparing with four years ago. Last day of our visit, we needed to check out at noon time but our time for leaving to the airport was 1800 hours. We wished to retain one of rooms for late check out to our leavin [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

JeffLori  - 

Verified Purchaser

Memories Caribe Beach Resort: Fantastic as always and improving

Just returned from our 8th stay since Covid restrictions lifted. We go diamond club which I recommend especially if you have a later flight and enjoy a few extras. We did notice any shortages to speak of this trip. Everyone from reception, lobby bar, buffet, snack bar and diamond club areas were fantastic. We only ate at the buffet twice and no complaints. Diamond club restaurant breakfast and dinner were excellent. Not many changes in the menu but that doesn't bother us at all. We stayed in an [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Melia Costa Rey: Roaches everywhere!!

Although we enjoyed our family vacation because we can enjoy ourself anywhere when we are together , I wouldn't recommend this resort at all . We picked it because the reviews were all positive and they are baby friendly. Our first night getting there , we got raided with mosquito bites! The stewardess decided not to give us a visa so we had to wait for the whole plane to go through while my 8 month old was being covered with a blanket as to not get him full of bites . Once arriving to the resor [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Memories Holguin: Great resort, new, modern, luxurious

Beautiful rooms, excellent service, well kept grounds, premium beach, kind compassionate stuff, well served food with decent variety, definitely one of our best vacation spots. The only downside is the 1h44m ride from the airport, but it’s absolutely worth it as it does have the 5-star vacation feeling.

Location
Value
Food
Beach
Rooms
Service
review headshot

Bentley#12  - 

Verified Purchaser

Iberostar Coral Holguin: Great Resort

Our stay was exceptional. The resort was spotless and staff catered to our every request. The three Amigos....Juniors (butlers X 2 & bar tender) exceptional service. Food far exceeded what we expected for Cuba. My husband believes this is the first time he has been to Cuba where he might have gain weight. If I could of pack the butlers in my suitcase to come home, I would have. Well worth the upgrade to Coral level. Looking forward to a return visit. Pools very nice. Third beach nice [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

MikeS  - 

Verified Purchaser

Melia Las Americas: Very happy vacationers

Food was amazing, great variety. Staff were making our stay vary enjoyable. Highly recommend for anyone who wants to get away with golfing options or any activities at the beach. Live performance was on daily bases.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Great Resort

This our second visit to this resort this year. The first time we stayed in a standard room, had no issues what so ever. Last week when we went for the second time we booked a junior suite. Absolutely loved it, room was clean, air conditioner worked great, had tons of hot water and loved the outdoor shower. The frig was stock as said daily, The patio outside the room has great chairs, would for sure book the junior suite again. We went diamond club also this time. We had breakfast in the dinn [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Holly  - 

Verified Purchaser

Memories Jibacoa: A great adult only resort to stay in Cuba.

The snorkeling is excellent! Beautiful coral reef right there! Beautiful beach! Not a party resort. Very enjoyable. The staff are wonderful! Very friendly, welcoming people. Lots of fun games and activities. The shows at night are fabulous. Very professional! The grounds are well kept. The rooms are clean. Not a super modern resort but very pleasant. Well cared for. The food is good. You may not be able to get your first choice always but there is plenty to choose from. I always felt safe. Walke [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Palmbay76  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Everything I needed and more!

I had an amazing week at this resort in May 2023. Bus ride was 1/2 hour from the airport. Rooms are big and spacious and very comfortable. The hotel is big but well configured and clean. Beach was breathtaking! For having food shortages in the country I had no issues with food! Omelettes, eggs, toast, cheese, pizza, pasta, burgers, fries, rice, fruits. Wine is apparently an issue but are available a la carte. I tried Italian (amazing dessert) and Mexican which was my favourite! The staff are won [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Great time!

My room was beautiful. I especially loved the swim up room. So worth it! The grounds were very nice and the buildings with the rooms were very pretty. Now this is not the fault of Cuba or the resort, but the weather sucked, rainy and overcast. I made the best of it. I went to the beach which was really nice. No seaweed, no rocks and shallow. Lots of chairs and it wasn't to busy so no problem finding one. ***Bring lots of bug spray!!!!!!**** The mosquitos were brutal, especially at night and afte [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Great hotel

I have been to over 20 hotels in Cuba. By far this was the best. The food was very good. Much above the standard Cuban hotel dining experience. The hotel was about 20 minutes away from the airport. The rooms were bright, clean and big. Everything was working. I would expect that since the hotel is only been open 6 months. I only had two complaints for the vacation. One was mosquitoes, of course that had nothing to do with the hotel, this is just a byproduct of Caribbean living. The second was th [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Playa Vista Azul: One of the best EVER that we ever stayed at.

It was a very beautiful resort,we loved it very much,have been going to cuba especially varadero for 20 some years and found our gem,workers from inside to the outside were so so friendly,we will be going back to this one hopefully for many more times,you have to go for yourself to see,I did and no regrets.

Location
Value
Food
Beach
Rooms
Service
review headshot

La Familia  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: AMAZING RESORT

We were a party of 8 from May 20-27,2023 This resort exceeded our expectations. Check in was quick and easy. Our butler’s Norvi & Jose were top notch & were always available to answer questions and help us find everything we needed. The staff were all amazing, kind and friendly as per everywhere we’ve been in Cuba. We spent every evening at the Rumba Bar (beside the pool across the hall from the a la carte, open 24 hrs), this is where all the live entertainment is and every night i [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Worst resort ever - do not recommend

Worst resort ever! So many mosquitos and bug bites in beds, every room. The key doesnt work, safe doesnt work - food was horrible in every restairant. Absolute worstttt Staff was worst and not helpful. Tripcentral with the worst recommendation - Manuella made this recommendation. Worst ever.

Location
Value
Food
Beach
Rooms
Service
review headshot

Karrie and Pierre Chang  - 

Verified Purchaser

Royalton Cayo Santa Maria: Amazing resort and beach!

I can't say enough about how lovely this resort was! The service and people there were so accommodating and lovely and went above and beyond to make us feel comfortable. The beach is the nicest, most clear beautiful beach I've ever seen! Definitely the highlight of the trip! The food was pretty good and the quesadilla at the beach bar was delicious. Our butlers Javier and Marie Rose were amazing and always made sure we were taken care of. It was our anniversary and we were surprised with our r [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sol Palmeras: 1 week at the Sol Palmeras May 2023

Obviously, expectations will influence your experience. We expected an older resort, lack of food variety, and little pool/beach services. However, 5 guys in their 50s appreciated the impeccable beaches, beautiful weather, and friendly environment.

Location
Value
Food
Beach
Rooms
Service
review headshot

George  - 

Verified Purchaser

Don Lino Hotel: This Hotel should be advertised as for SMOKER ONLY.

You cannot expect a lot from a 2-star hotel. BUT I could not find even one spot where a nonsmoker can seat comfortably. People smoke in the lobby because there is no sign Do not smoke. People smoke in the bar because there is no sign that do not smoke. People even smoke 1 meter from the entrance to the restaurant. I suffer from a very bad allergy to cigarette smoke. I become coughing when somebody smokes close to me. When I was working and was in a better financial situation I went many times t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Yushan Li  - 

Verified Purchaser

Blau Arenal Habana Beach: Very good hotel

We stayed 7days and very satisfied with this hotel, clean, safe and nice stuffs. We don’t have any complain for food because they already try their best to serve tourists. Also the hotel is very convenient for people to Havana.

Location
Value
Food
Beach
Rooms
Service

Next Page