Iberostar Selection Esmeralda: Amazing Resort

This was my 2nd time to this resort. I absolutely love it!! Beautiful grounds, very clean, rooms are large and beach is amazing. The staff is very welcoming and respectful from the front desk to the gardeners and everyone in between. The entertainment staff are fantastic and made some lifelong friends and memories. They are what keeps me wanting to go back. Great big shoutout to Angel, Billy, Alejandro, Leah, Jackson, Oscar on the entertainment team for the fun and their energy!! Also, to [... read more] the great bartenders Osniel and Raoul for keeping us hydrated!!! Cannot wait to go back!! Definitely recommend this resort.

Iberostar Selection Esmeralda: Nice comfortable room.

Great resort very friendly staff. Would vacation there again and recommend it too. Great beach. Water is amazing Food was great and plentiful. Very nice pool with swim up bar. Entertainment nightly and nice variety of bars on resort

Melia Costa Rey: good resort

great staff good food recemend level uprgrade beach is great realy good bar tenders ( Joni is the best) check in service is number one ( leanne) short distance from the airport. Very clean with nice grounds

Melia Costa Rey: Amazing resprt

Everything was what i was hoping,entertainment food grounds and people,the beaches were at top of list of most beautiful,i felt very safe and welcomed ,will be back next year,food was very plentifull,the drive fro. Airport to hotel was short and fun

Hotel Playa Paraiso: resort

drastically needs repair--from the grounds to bathroom fixtures. Front lobby was nice. Beach--stunning. Difficult to find a chair daily as most broken. Staff very pleasant and helpful. Using bathroom tissue for napkins for 4 days out of 7 (one slice). My handle in the tub broke the first day when I was using it-thankfully the housekeeper got a person to re-attach it right away--not very secured--! My toilet did not flush properly-I had to use a cup and water to fill the tank every time. Not [... read more]hing was done when I reported this to the front desk. TV poor reception with minimal english channels. Staff was minimal-except the day some people came to review the property-as we heard it was up for sale. Liquor was poor quality with no option to purchase a decent brand. Would not stay there again and pay >$1,200 for the week

Grand Aston Cayo Paredon Beach Resort: Good holiday

We had a nice week away. The grounds are gorgeous. The gardners are always working. Someone is always cleaning. It's not a great place for couples, far too many children. They have two pools for kids but they are seldom used, rather they are at the adults pools. I never saw any activities geared toward kids either to keep them busy. Activities at night were held in the main lounge/ front desk area. It's not large enough and during the Michael Jackson show a few folks thought it okay to get into  [... read more]a shouting match because some people were standing up and taking photos. It was off putting to say the least. I suggest they move the coffee machine to a place where people can order and sit while drinking their before breakfast and after dinner variety of coffees. The bar in the front lobby is the only bar left open at dinner time and it's next to impossible to get drinks with all the servers making various specialty coffees. Hang on to your towel for your stay, you can exchange it whenever you need, but don't lose it. It'll cost you 40 USD. The rooms are nice, spacious but offer either a king bed or 2 double beds. The double beds,are quiet small for two adults. Having 3 in a room is uncomfortable. Line ups for food were long. Pasta, fish, eggs, chicken..whatever was being prepared on the grill takes quiet a long time and the line ups get very very long. The buffet itself is too small to accommodate everyone and for some reason, they have a smaller buffet and a larger in 2 separate rooms. The smaller buffet has maybe 12 options of food, with a toaster and bread, none of the food is hot, the larger has the grills, hot food, cold food, toaster with bread, desserts, cheese and cold meat and salad fixings. There is a tiny section in the back corner that has kids food. French fries (cold), hot dogs and corn. We tried 2 alacartes, the Italian and the tex Mex. Neither were very good. The beach has a bar with washroom. The beach is top notch. The chairs at the pool and beach aren't available after 9 am. Some have claimed chairs the night before. The beach bar serves lunch including pizza. It's served at 1230 (Cuban time, could be 1 canadian time), and the line up starts at 11(ish). The line is extremely long. Once they run out, they run out. Better try again tomorrow. You must be present to get pizza, no getting some for yourself and someone else. Same goes for poutine, a welcome food at a Cuban resort, so the line ups are long, service is slow and when its gone, it's gone. You can find the poutine at one of the kiddies pools. Check in at the front lobby is also a long and tedious chore. They won't have any rooms ready till 4, or in our case, after 4. Rooms have ajoining doors and the entire time we were there, the room next to ours was empty, yet they won't give you a room till at least 4. They really need to relax this rule for those traveling in the early hours. Especially with little ones. We arrived around 2 pm, so our wait wasn't as bad. But we spoke with others that arrived around 9 am and the wait was horrible. If offered an "upgrade", find out first what you're getting. One couple had an ocean view room and were asked to upgrade for a cost of 210 USD$ They accepted and were given an "ocean front" room. It was the exact same room that we all had, but because it was on the beach they had no WIFI or TV. I'm not sure why anyone would spend more to have less, but when they found out, they asked to move back to the original room. The WIFI is mostly okay. It'll cut out at the beach, and periodically during the day. It will reconnect automatically most of the time, but sometimes you may need to reenter your username and password that you are given at check in. Don't lose this slip of paper..take a picture of it even, so you always have it. We used copious amounts of bug spray (Ben's with 30%deet) and kept the bug bites down to a minimum. The hotel sprayed using a truck and a plane, but the bugs are persistent. Use bug repellent! Strong repellent! We had no shortages that bothered us. They ran out of butter at the alacarte Italian, but there was plenty at the buffet, so I feel it was maybe just the server being too lazy to bother. Another time the bar ran out of white wine. Again, nothing to worry about. All in all, it was an okay week. The weather, beaches, and the Cubans are the main reasons we visit Cuba, the rest we just patiently wait through.

Memories Caribe Beach Resort: I wish I had known….

The beach and staff were fantastic. Unfortunately, that’s where it ends. The majority of the public toilets didn’t flush or have toilet paper. When we turned the sink on in our room, cockroaches came up more than once. The wifi was unreliable at best. Our “superior” package only included wine, draft beer, rum, and maybe gin; very little mix options available. The beds were box springs with liquid proof mattress covers. The sheets weren’t changed once, just tucked back in. To get a new beach towe [... read more]l, you had to go to front desk and ask for a towel change to your room at night. The water features around the resort were stagnant and resulted in lots of mosquitoes. The desk staff clearly didn’t communicate, as every seemed clueless when returned to talk to a manager, as directed. A manager was never available.

Iberostar Selection Esmeralda: Amazing resort, but

Excellent beach, very good food, nice resort. We were not lucky, we got a very bad reception person when we arrived and the same person in the day of our departure. (no English at all, no knowledge). Also there was mechanical problem with water; it was shut off every night from one to five o'clock.

Grand Aston Cayo Paredon Beach Resort: Very nice Resort

The rooms were great, nice veiw,clean and comfortable. The beach is spectacular, soft white sand. Food was much better than expected, no one in our group of 8 went hungry that's for sure. Whole enjoyed our selves and would recommend to anyone wanting to try cuba.

Memories Flamenco Beach Resort: Great time!

We had an amazing time at Memories Flamenco in Cayo Coco. All of the staff were amazing. Smiling and cheerful and willing to please. The room was a little dated and we had only warm water. Our building only. But that doesn't bother me I know what to expect. There were renovations going on to modernize the resort which is a great sign. The beach as always was amazing. The pools were both clean and fun. One busier one more chill. The food was great and we never had any shortages that I saw. All so [... read more]rts of mixed drinks, beer and red and white wine. Plenty of non alcoholic drinks too. The only thing that I would say, which has absolutely NOTHING to do with the resort in particular as a whole, is to be leary of some guests. We had an issue a couple nights. So I say this to any single travelers and youngsters, you're not in Kansas anymore and believe your instincts. Be leary of strangers who approach you. All in all I would 100% go back to this exact resort

Starfish Cayo Guillermo: The people are amazing

I arrived quite late and the buffet was closed the person at concierge gave me a cold plate, which I was very appreciative of and then drove me to my room in a golf cart. I knew not to expect a lavish room, but was a pleasant room, with a little gecko greeting me. I was so excited to finally arrive, being this my very 1st vacation ever, woke up to a beautiful sunrise with a cup of coffee. I heard from many people not to expect an over the top menu at the buffet. breakfast was okay. The [... read more] hotplate area the food was not has warm, and I learned that the best item to eat was an omelet; butter is scarce so grab it while you can for your toast. Lunch & supper on the other hand was spectacular, and I highly recommend the fresh fish and lamb. The servers, Kenny, Oscar, Danier, sorry if I forgot someone's name are there to welcome you with a big smile, and when they get to know you with a big hug. The Ala Cart was amazing, which I had 2 ala carts with my stay I did have a situation with my room, Carlos was quick to fix all, with the help of Google translate we understood one another. Oh can't forgot the charmer Enrique always ready to help lol The beaches, OMG!!, are out of a story book. Everyone at the 24/7 bar. Elvis, Daniella, unfortunately I can't remember all their names were very quick to remind me that I am on vacation & need to relax. All were warm and welcoming. Aida, who was the most kind & wonderful woman that took care of my room always greeted me with the biggest smile & hug. In conclusion the resort is not a 5 star, but the people who work there are!

Sol Cayo Coco: Absolutely no negative remarks about this resort. Three visits and going again.

Staff without a doubt the best anywhere. They treat you like family. Have made lasting friendships with staff and wish I could see them more often. Will be returning next year if all goes well! Thank you all at the SOL.

Hotel Playa Paraiso: Waste of money

Never go again. This is not a 4 star resort. Does not accommodate to handicapped People. No phone service in room. Internet was poor and had to log in every day. I would not recommend this resort but this is my opinion.

Vila Gale Cayo Paredon: Great resort not only for Cuba.

New resort. No complaints. All equipments working. Beach and pool super. Very close to airport - bus 30 min. For Cuba food good. Good choice drinks from fresh fruits. Performances good - inside in lobby. Big plus this resort - coffee bar. Menu coffee - super.

Iberostar Origin Daiquiri: Very Enjoyable

The hotel was very nice and the grounds were very well kept, there was always people working and cleaning. The maids did a good job of looking after the rooms. I’m not a fussy eater so I was always able to find something to eat. Sunwing put on a dinner for the guests, nice touch. The hotel staff at check-in were extremely friendly and polite. Jose and Andrea were wonderful to us. Will I return, probably !

Melia Jardines del Rey: Beautiful resort

My sixth time staying at this resort and it still is beautiful. Check in was easy and our room was just right for what we needed. Food was ok and the a la carte restaurants were just right and offered a better choice than the buffet. All in all you won't starve but you can't expect what you get at home as there is limited supply of food choices. Beach has seen better days as it was wiped out a bit by the last hurricane I was told in October. You can still swim in the water but be prepar [... read more]ed for coral and have water shoes. If you want a bit to the left there is a more clearer path to get into the water. Overall it is still beautiful and the turquoise water is amazing to look at. Drinks were also a hit and miss at one bar they had some drinks while others they ran out. Coffee was the best at the new outdoor coffee bar by the hotel entrance. Workers at the resort were always smiling and friiendly. Lady at the coffee bar Lobby was an amazing barista, Albertadino accomodated us for the Thursday night party at Hemingway Plaza, Johhny in entertainment was a blast and the list goes on for staff that went out of the way for guests. My only negative is that the sand flies or noseeums ate me alive and I was bombarded by bug bites on my legs and arms.

Memories Caribe Beach Resort: Favourite Resort

This was our second visit in 2025 and our 10th visit to the Memories Caribe. We booked a Premium Lakeview room on the top floor. We were assigned building 24. We had hot water every day and everything worked fine in the room. The resort is older and the rooms could be renovated, but they are clean and comfortable. FOOD: great variety. The a la carte restaurants were really good. We did not notice any shortages. We enjoyed having the Premium service breakfast on several days but also liked th [... read more]e variety in the buffet. Beach snack bar and BBQ were great. BEACH: absolutely gorgeous with crystal clear water and clean white sand. You can walk for miles in either direction. Walking on the sandbars at low tide is such an wonderful experience. STAFF: very friendly and helpful We will definitely return to the Memories Caribe in the future.

Hotel Playa Coco: Beautiful resort!

We recently returned from our 13th stay at Playa Coco! Beautiful hotel ,gardeners work so hard to keep the grounds so nice and very clean . All the staff are amazing they go out of their way to make sure you are taken care off. No shortages of anything from food to drinks to toilet paper lol ! Lots of hot water except for two days for a period of time but no big deal ! Maybe for us the only small negative was entertainment, new group and not as well received as previous dancers and animation tea [... read more]m but hopefully will improve. Excellent hotel!

Memories Flamenco Beach Resort: good resort

we had a main floor suite in building #2 with a fabulous ocean view. Ample hot water, AC working throughout our stay, excellent maid service and daily supply of water pop and beer. Food was adequate although repetative. Bread, butter and eggs/bacon every day. Although we had booked Premium , we found no real advantage. Premium drinks were limited, premium breakfast and lunch was inferior to the buffet although in a more relaxed atmosphere. Service was great. Our flight with Sunwing was good with [... read more] no delays. Nothing negative to speak of. One shout out to our tripcentral agent Oneil Graham for the great service on booking. Highly recommend him.

Melia Cayo Coco: Amazing resort

Very clean resort from the rooms , public restrooms, grounds,lots of food choices. Italian restaurant was awesome. Entertainment staff amazing along with saxophone playing by the pool. Beautiful clean beach, beach restaurant always entertaining. We had a 5 out of 5 experience again as it was our 3rd time and coming back next year.