Grand Decameron Panama: beautiful resort

ROYAL Decameron Beach was beautiful place nice and clean good food.room was great pool very nice waiter and bartendors great sorry cant spell . Transat people on resort great .The day to panama city and panama canel very nice guide very nice jenny.Great lunch great and i got a Panama hat that fits me .To bad i came back to snow

Grand Decameron Complex Bucerias Trademark: SECOND TIME HERE

Second year here, good value . Spent 2 weeks here . Food gets boring after a week but you can go into Busaria and eat .First room in block 6 really smelt musty so we moved to block 2. This room was a little better but hot water was in low supply. The ala cart restaurants were much better than last year but a real pain to get a reservation .Nice to be able to just walk off the resort and go to Buseria or cab it to Puerto Valarta.Just remember this is probably a 3.5 star resort. If you need a room [... read more] safe there is an extra charge about 50 dollars for 2 weeks

Grand Decameron Los Cabos: Amazing resort

I highly recommend this resort. It is an older resort but very clean and well maintained. The food was excellent good variety the rooms clean and comfortable. The staff was outstanding the activity reps were very entertaining we enjoyed the water aerobics water volleyball and volleyball on the beach. Live entertainment every evening was excellent. Highly recommend and would returnGive it a *****.

Grand Muthu Runaway Bay Club Caribbean: THE Best Vacation Ever!

We wanted clean, quiet, relaxing, and great food. We got all that and more when we chose to stay at Royal Decameron Club Caribbean in Runaway Bay! From our own Bungalow to the clean beaches and friendly staff, we were so satisfied! We enjoyed everything so much that we plan to return next year!

Grand Decameron Montego Beach: Terrible Time

Where to begin anymore.... Me and my wife stayed for 9 days.. A week before we arrived there was a storm.. It damaged the beaches and boardwalks.... They worked pretty hard to fix them up.. and honestly I looked passed all of that it was out of there hands. My family has stayed here several times and even rented the big suite on the roof. So it was very highly recommended. Let me say.... the pool... entertainment and outside bar staff ARE AMAZING..The best I've ever had from a resort.They mak [... read more]e you have fun NON stop and take your mind off a bad time your having in your room.....Let me explain.. After we checked into our room I noticed a weird smell that I couldnt place... I also noticed the lock on the door over looking the main drag montego bay was sketchy... It didnt let my wife feel safe. But we said "Hey we are here!!! Nothings going to happen anyways..." We then went out to our balcony sat down only to have a broken balcony gazebo in our view.... it looked as if it had been broken for a while. I said well this sucks... will just stand I guess and we laughed.... And then... Before dinner my wife went to have a shower.... 2mins into her shower the water pressure is gone.... like I mean GONE.....and zero hit water (we took videos) she had to play with it for 10 minutes just to rinse her hair out.... I said ok this is insane... When we head down for dinner we will get someone up here to fix this..... When we went to the front desk we said we asked to speak to a manager... We were told the manager wasnt in but they would send a maintenance guy to check the water and our other issues stated above... We went for dinner came back to the room and noticed our view on the balcony still blocked and the smell was still in the room. I never checked the water pressure because well I was exhausted after a long day. They next morning we went back downstairs. I asked if my room was going to have things fixed... they assured me it would all be done today.... At the end of the day we came back to the room to get ready for dinner... the view on the balcony was still blocked and the room had an odor of sewage... I'm like great...as my wife was in the shower for only 5 mins I could hear her yell "ARE YOU FRIGGIN SERIOUS RIGHT NOW" I ask what was wrong? She says theres NO pressure. I called downstairs asked for a manager to come upstairs... They told me to hold for several minutes then hung up... I called back down and asked what was going on... I was then told a manager was coming... my wife continued to get ready as we waited... before we headed down I called and asked if a manager was going to come.about an hr had passed.... I was then told he did come but no one answered the door.... This was a false statement because all we were doing was waiting for him..... We confirmed the room number they said yes... We went downstairs and I asked to talk to him... Only to be told he was gone home for the day again... even though he was just... here.... I left a msg to be seen in the morning... In the morning by then we are on day 3... I asked to talk to the manager and was told he wasnt in. And they would send maintenance up when we went back up to our room.. So that's what we did we called and maintenance came up.. We showed him all of our concerns..... - The smell of sewage (I'm told by the cleaning lady can only be controlled by keeping the bathroom door closed and fan on) like for real? - My view being blocked on the balcony - The lack of lock on the door - And the water pressure.... The maintenance man said he was busy but it would he fixed... We left for the day visited a school and hospital came back late went to shower and again.... No water pressure and nothing in the room has been addressed... I said ok he said he was busy... Theres always tomorrow.... Next day we confirmed if someone was still coming we were told yes... I said good I was getting sick of showering on the beach.... they laughed I didnt... At the end of the day guess what.... nothing done....that was day 4... The next morning we left for an excursion... before we left we had cold showers with dribbling water pressure. I told the woman at the front desk nothing had been done yet. I asked for the manager.... She called litterally 5 different numbers no answer until someone finaly picked up and she said someone will be there to fix it all today. Again...no manager.... We went out for the day came back to our room and NOTHING WAS DONE. Of course theres no manager because its "too late sir". The next morning I emailed my agent... I gave her the rundown of everything that had happened thus far... I sent her pictures of my room and things we were dealing with... She was blown away and "disturbed" from what she was seeing... She then told me to find the transat agent with a blue binder and they should be able to help me.... I asked the front desk where I can find her... I was pointed to the road "bus pick up is over there" I was like... WTF?!?!? My agent then gave me contact info to report emergency while at resort. I then copy and paste my email off then I sent my agent and continued to wait... A few hrs passed and my agent told me where I could find the transat agent... When we went to see her instead of asking if we were ok or what had happened.... me and my wife were bombarded with "YOU SHOULD OF SEEN US SOONER" "WHY DIDNT YOU TAKE OUR BUS YOU WOULD OF GOTTEN OUR PACKAGE" I said I booked my trip through an agent... I never needed a ride...or help.... until I got here.... I said I tried dealing with this myself for 5 days and it's gotten no where.... The transat agent I talked too said theres nothing she could do today.. as shes filling in for the other agent... and the GM Mr. Montague isnt in today.. (the same GM I've asked for several times that is never around) I'm told to deal with it again another night.... the hotel and sister hotel are over booked... I'm told to come back in the morning and talk to the GM and regular woman working as Transat agent... I emailed my agent back informed her what was happening and waited till morning. So now day 6 my birthday the main reason for making this trip..... what a great time 🙄 I go looking for the agent... I introduce myself. I start telling her my situation (you could tell from her body language towards us she knew all about it and was annoyed to be dealing with it).. She also then continued to be easily offended by what I had to say about our experience... She then starts accusing me of making things up because I didnt come see her sooner. I tried telling her what was going on.. I told her I didnt even know there was an onsite agent person here and I tried dealing with things myself... but enough was enough... she then says "No one else here has complained ... I'm being told they cant move the awning... and they have no idea what your smell issue is they don't smell anything ... and theres nothing wrong with the plumbing" from what shes being told..by the way who have you spoken too can I have names?!" I said listen I'm on vacation... I've been dealing with bullshit for 6 days... I dont care for anyone's name I can point them out to you... but no one seems to care anyways. Do you want to come see my room? Want to come smell it? She replied "No sir" Well then here and I pulled the phone out showed pictures and played a video of my wife with shampoo in her hair... I said is this acceptable? I'm on vacation man and this is my birthday and this is just bullshit.... She left for a few minutes came back told me to check out of my room and they would give me a new one today.... Btw I still have yet to speak to the GM of the hotel..... NEVER SEEN HIM IN 6 DAYS NOW. Later that day we were relocated to a different room where we spent the final 3 days... the room was exceptionally better.. Funny part of this... that afternoon I'm at the pool... I look up at the room we checked out of and someone already in there... THEY FIXED NOTHING.... AND PEOPLE JUST GOT PUT IN THERE LIKE GET REAL! OTHER ISSUES VENDORS This hotel allows 4-5 different vendors to set up a day in the resort. The idea is awesome. Until you gotta walk by these people... THEY DONT STOP HARASSING YOU!!! Your walk to your room and you're just bombarded "Come check out my stuff" "I have kids I have to pay for" "I'll make you a deal" "what's this worth to you?" When you say no man I'm good... THEY GET WORSE!!!!! "Take this... take this" "just give me what you have" "why do you support this guy buying from him and not from me?" If people wanted to deal with this they would go out the front gate and be harassed. Its unreal they allow this.... I had to walk by them everytime I left and went to my room... I'm not kidding when I say this... one day I was harassed 15 times by one area... 15 TIMES MAN. even after I said NO I GOT NOTHING TODAY.. FOOD BUFFET: or should I say lack there of? The meat options are terrible.... in the morning you better line up at 6am to get a peice of bacon...because they dont want to refill the small tin of it.. (told by a cook) So unless you want lamb or pork almost every night you have almost nonother selection.... They have more bread options then protein... HOURS: If you have a long day and get back and want to eat.... well you better be back by 9:30pm or ur not eating till 11:30pm theres no food in between. I was told to check out the bar area for food... I went over to soggy sandwich... like come on I'm paying for this... STAFF: You know what's cool? Taco night.... you know what's not cool? As a cook is making your tacos staff comes from the back and starts making there own food beside urs on the grill... pick it up.with napkins and start eating it around the cook making your food... like are we for real here??? Terrible place wouldnt reccomend

Grand Decameron Complex Bucerias Trademark: superb resort

the grounds are perfectly groomed, I never had a bad meal but only ate at 1 a la carte, the pools were wonderful but I found the adult pool a little cool, staff were very friendly and helpful, Oscar went out of his way to make holiday special

Decameron Baru Beach Resort and Spa: Not alot to do

No consistency at the bars. Ask for a drink at one bar and like it then order from another bar and totally different. Not enough water tours. You have to have at least 10 people before they would send out any tours, so that meant you had to hire private and quite costly.

Decameron La Marina: Fantastic

I thought this hotel was fantastic I enjoyed every minute while I was down there. I loved the rooms, I loved the ocean view; the ocean was very close to the hotel it was within two steps which was fantastic. I loved the service down there, the food was great. I can’t think of a single thing that was wrong. It was such an easy process to get booked in, the service of my travel agent I had was so good. When I go back I will 100% use the same air transit system as I did the first time. Thanks so [... read more] much for having me and helping me.

Decameron La Marina: Amazing resort!

The La Marina is a great destination for a couple get away or even family! For such a newly open hotel they ran fabulous, the food was great, service was immaculate, and the drinks were great, so close to the beach as well which was very convenient, constant fun the whole time, the staff was very engaging with everyone including us to make sure the stay was one to remember, me and my wife will be going back very soon as it was such a relaxing experience, I would like to thank everyone there for  [... read more]such a great experience, and I would love to thank tripcentral for giving us the opportunity to stay! And we Hope to be coming back to Mexico very soon!

Grand Decameron Complex Bucerias Trademark: Repeat Visitors are Loyal

We both are impressed with the complex where the clients come for more vacation and will come again the next time. Staff is helpful and good at what they do. Our room was just right for us, quiet and located at the back in Block 5. The elderly have to use the elevator if they aren't on the main floor. Watching the removal of palm leaves and that the coconuts were cut off before any danger showed. The best thing was the hot weather, and the greeters sharing a papaya on shaved ice to all tha [... read more]t arrived. Staff are happy and it shows. We took two separate days to visit the Botanical Gardens, and San Sebastien where if you wish to use credit or debit cards, they don't have the setup for it. Take pesos only, even before USD. This town was built in the 1800s, and is on several hills, so bring comfortable shoes. They remain old fashioned. And leaving a cold climate made us feel free to discard the gloves, jackets, and caps and watch the waves, which was relaxing. Loved it!

Grand Decameron Complex Bucerias Trademark: ok resort

great staff the rest of resort ok food not great rooms have very small beds . ask for new room with king checked out of ours .checked back in and got a new room ended up same bed.area is very good. overall wont stay again. still had good time beach is very good.

Grand Decameron Los Cabos: Great Little Resort -

A group of us purchased the VIP Plus package with the Royal Decameron in Los Cabos and paid an additional cost for this (I believe it was $300). This "plus" was to include the following: - mini bar wit sodas and beers with daily replenishment - breakfast served in exclusive area of Luna restaurant - unlimited premium beverages available at the bar at the adult pool - wifi service in all areas of the hotel - access to adults only pool - welcome fruit plate and bottle of wine We liked the [... read more] idea of the VIP/Plus service and all 8 of us booked for the additional cost. However. Once we checked in, we found that there was NO VIP/Plus service at all. We did receive a small bottle of wine in the room, but no corkscrew and we were not able to locate one at the hotel, and we all left the wine behind. The wifi was available to ALL hotel guests free of charge, this was not exclusive for VIP guests. The rooftop lounge/pool/bar was not exclusive to VIP guests, this was open to anyone and everyone at the hotel. It did not matter that we paid the additional cost and wore the "Gold" bracelets. Our mini fridge was not replenished every day, we had to request this each day, and even after requesting, we received only 2 small 500ml bottles of water per day. This is not enough water for 2 people. There was no breakfast served in the Luna restaurant. The unlimited premium beverages was available to every hotel guest. Also, the spa/gym/fitness centre was permanently closed due to a roof leak caused by the roof top pool. This was not communicated. I have stayed at this resort twice before (when there was no VIP/Plus option available) and have always had a great experience. We enjoyed our time here last week as well, however, we were all very disappointed in this new VIP/plus which we paid for and did not receive. There is NO VIP/Plus at this resort at all, and I feel that this was falsely advertised.

Grand Muthu Runaway Bay Club Caribbean: Noisy!!!

The staff were fantastic. The food was delicious. The noise was unbearable. Day and night.We thought this resort was for us old boring people. It was way too loud!! We had to wear earplugs but that didn't work. If you are looking to stay up late and listen to very loud music...everyday and night........then this is the place for you. I'm not kidding.....ridiculous noise! Too bad because we loved our little beachfront cottage.

Grand Decameron Cornwall Beach: Another great week! Can't wait for my fifth visit in November!

I never have a complaint about about this resort. The employees are true to the heart. The food is ALWAYS fantastic! We had one day of bad weather, but the staff ensured we had a good time with song, dance, and of course plenty to drink and eat.

Grand Decameron Los Cabos: A great resort, I would return again

The resort for us was a great stay, not too large with excellent staff and service. The food was sometimes a little disappointing but there was always choices so we enjoyed most meals. The Luna Restaurant was for us not quite what we expected, service was good but the delivery was slow with small portions and limited choices. We had a great waiter his name was Elias, very friendly, spoke good English and was overall a credit to the resort, thanks to him. The resort location was excellent, the be [... read more]aches were fantastic, very clean and safe. Overall the resort is very clean, well staffed with once again fantastic nightly entertainment. We would return and recommend this resort to others looking for a stay.

Grand Decameron Los Cabos: Excellent resort

Had an amazing time! Staff was very helpful and courteous too. We were upgraded to All-inclusive plus at no extra cost. WI-FI and safe were included at no extra charge. Food and entertainment were awesome. Thank you for our fantastic holiday!

Grand Decameron Panama: Great Resort

This was our third stay at this resort and we still love it. The Panamanian weather is why we keep going back but the Royal Decameron is also very nice. The staff is great, the rooms are clean, the property is large and beautiful and the there’s so much food options to choose from. The drinks are average and inconsistent from one bar tender to another so once you find one you like, stick with them, because the next won’t do it the same. Overall, this is a great resort, wish there weren’t s [... read more]o many hoops to jump through for dinner reservations.

Grand Decameron Los Cabos: Not as advertised

I would give this resort a 2.5 star and here is why...The hotel might as well not be located on the beach as the beach is NOT swimmable! Smh. Disappointment. The resort is definitely an older people resort. Older like 50+. All the doors to the rooms need to be worked on as they all look like they were kicked in at one point. We got locked out of our room at 9pm. The security had to climb the balcony to gain access to our room and let us in. The lock to the door just stopped working. The next mor [... read more]ning they moved us to a room 7 doors down. The door to the room would not LOCK! We had booked an excursion so we called down and told them to fix the door and if our things go missing while the door can not lock (because they could not fix it right away) it will be the hotels responsibility. The 3 good things about the hotel are 1. It is clean 2. Staff are nice 3. Food is good there just is not a lot of options.

Grand Decameron Los Cabos: We enjoyed our stay

The Royal Decameron is an older resort. It is in need of some updating. But that doesn't mean you can not enjoy yourself there, especially if you are a Canadian attempting to get away from the cold of winter. Here are some pros. Good location. Nice beach. Very good/friendly staff. Good service. Many Canadians vacation here so you will be comfortable with the other vacationers. It is a small resort so you see the same people often. That is not a bad thing in any way. Some cons. There should b [... read more]e an elevator that connects the 3 levels. Food is very average. Only 1 menu restaurant. Most of the staff does not speak English. Coffee is provided in the room for the first day only. The daily activities are very limited. That could be improved considerably. The night entertainment was okay. One night was spectacular (3 Tenors). Michael Jackson night was good. Other nights were mostly dancing shows. I am going to give the Royal Decameron a rating of 3.5 out of 5.0.

Grand Decameron Panama: Fantastic trip

Had a wonderful time, the resort is clean, lots to do, the food overall was good, the room was cleaned daily, this our 2nd year there in a row going to the Royal Decameron, I would definitely tell people about this resort