Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(2507 Reviews)

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Overall very good resort showing it's age as a 4+ star.

The property is meticulously clean and well maintained and the staff work hard to ensure you have a pleasant time. Beach is cleaned of sargassum seaweed every morning and raked. The food is very good in taste and selection. A-la-carte restaurants offer simple menus with upgrade $$ options if you want to indulge. You have to line up before 9am to book the Steakhouse or the Japanese restaurants, and both are excellent. The others work on first come basis and you can usually get seated between 6-7 [... read more]

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APants  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Surpassed All Expectations! Amazing Trip!

7 of us friends just got back from a trip to Ocean El Faro. We opted into the privilege package which granted us access to all restaurants on both sides (family and adults only). The resort was very clean, and modern (built in 2019) - a refreshing change from the aging 5-star resorts I have been to in the Dominican Republic. My room was luxurious, king bed was extremely comfortable and nice cold air conditioning. Service overall was very good - not always the fastest, but staff were pleasa [... read more]

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: It could be better!

Well, it is not a 5* resort. It is more like 3*. I should get a luxury room with an ocean view. I got a huge room for 5 people, which was stinking very badly. Of course I couldn't sleep in such a stench so they moved me to a small quite comfortable room without the stench. None of these rooms had a sea view. This resort was very peaceful and quiet. The room service was slow and the people taking care of the resort were always expected tips for anything they did. The food was not the best. Y [... read more]

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Private  - 

Verified Purchaser

Ocean Maya Royale: Great resort even if a bit noisy.

Staff very friendly, property kept very nicely. Music very loud by 'party' pool all afternoon and very loud in front lobby area in the evening. Try to get a room as far away as possible from those two if you want some peace and quiet. Also, do not drink the water at restaurants, ice or crushed ice. We were very sick for 24 hours. Be careful booking up trips through agent at hotel. We booked up Tulum, snorkeling with turtles and cave trip, and the transport was awful. Tulum and turtle sno [... read more]

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Private  - 

Verified Purchaser

Ocean Coral Spring: Housekeeping

The Ocean Coral Spring Resort was amazing & met our needs in most every way. If there was one area that could be improved on would be in Housekeeping. While they did a great job in cleaning, most days we were left with only 1 or 2 towels in the bathroom & no wash cloths. Each time we had to remind them to leave the items or ask for them if we saw their cart in the hallway.

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Mistikel  - 

Verified Purchaser

Ocean Riviera Paradise: Great resort

This was our first time going to Mexico and will be definitely returning. Ocean riviera paradise was absolutely amazing. We stayed at El Beso section we had a swim up room. The rooms were very clean and nicely decorated. The king size bed was so comfy. The service through out the resort was excellent especially Nelly at the swim up bar. David the gentle man that drove the shuttle made us laugh everday every time he drove by. Miguel was also amazing and friendly. The food was spot on the buffe [... read more]

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Bill  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Great resort

Was in the adult section with privelidge up grade. The resort has many areas of interest that will keep you busy ie bowling, sports bar, lazy river which was amazing, plus much more. No problem getting palapas on the beach or around the many pools. The rooms and balconies were a good size clean and tidy. The food was a mixed bag, but always something that would work. The areas that need improvement would to have a descent lounge for the priveledge guests. The adult section needs a bigger v [... read more]

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Craig Kamrath  - 

Verified Purchaser

Ocean Eden Bay: Not going back.

Rooms are dirty, grounds are not well kept, no hot water at times in the showers. Staff is rude, pool is falling apart (literally picking tiles out of the pool) They don’t clean up cups and garbage from around pool, from previous day. Food was alright, nothing to rave about. This is my 5th time in Jamaica, and I would not return to this resort.

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Private  - 

Verified Purchaser

Ocean Eden Bay: Ok resort

We had a lovely week in Jamaica in January, however there were some hiccups. They had 1 dinner & show restaurant, it was fully booked the entire week, could not get in, very disappointing. Our air conditioner was not working properly but was fixed. Resort was nice and clean, well maintained. Grounds were clean and well maintained. Pool area was clean. Food was amazing. Prestige Front desk - nice & helpful Prestige Lounge - was excellent, enjoyed ourselves whenever we we [... read more]

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Private  - 

Verified Purchaser

Ocean Eden Bay: An Excellent Resort

My husband and I had an excellent vacation at Ocean Eden Bay. Having the Coral Springs side to also experience at the same time added to the value of the resort. We felt it was extremely good value at the price point that we paid for an ocean view room (without privilege service). What stood out for us were the rooms were spacious, well laid and the beds were extremely comfortable. The balcony was also a nice size with decent chairs and a side table. For an all inclusive resort, the food was als [... read more]

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MarnieFromKillarney  - 

Verified Purchaser

Ocean Blue and Sand: Very un Atmosphere

This trip was nothing short of a phenomenal experience. The ambiance of the resort was absolutely stunning, fun energy and created the perfect backdrop for a relaxing morning at the beach, dancing and games at the pool with Blue Team in the afternoon and evening food, entertainment and dancing. All to make it a very enjoyable vacation. Our room was spotless every day and the food was exceptional at the buffets. We tried the Route 66 and Italian restaurant and I highly recommend these two a la ca [... read more]

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: clean tidy and comfortable resort

It took 2 days to get the humidity out of the room but after that it was comfortable. The grounds were immaculate, staff kept things looking good. The pool was clean, and the service was great. I would suggest that the hotel monitor 2 things - their no smoking policy is not policed and allowing people to place their towels on the lounge chairs then never show up is not fair to others. If your shower doesn't have hot water - turn it on 10-15 minutes before hand so that its warm when you are re [... read more]

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Nice Resort

I was bit by bugs because of the standing water everywhere. When we sat just outside the lobby we got bit. We brought bug spray but that really didn't help us. I really didn't matter where we were, we were bit

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Angelin  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Fantastic time ¡

This was a wonderful week. The resort was clean, modern and beautiful. The associates were outgoing and helpful. The food was never boring. The buffet was changed daily with an abundance of fresh produce. We pretty much camped out beside the pool from dawn to dusk daily and never had a problem finding lounge chairs and towels. We are already planning to return!

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Our time at the resort

Our time throughout was very pleasant start to finish. We enjoyed every moment be it the room, be it those dining areas, pools and the greenery around. Our only advise is to maintain the running water in the bath. We had few times when water stopped or became very low during shower Thanks

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RobynS  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Great bang for your buck!

We were nervous due to the many reviews that were all o we the place. But we were very happy at El Beso. The location was great. Not near the airport that you see and hear planes all day but not a three hour drive after the flight after. The beach was gorgeous even though the employees kept saying it was an Atlantic beach not the Caribbean white sands everyone is looking for. I still enjoyed it. But there is rocky areas. We brought water shoes and had no issues. Lots more shaded spots on the bea [... read more]

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Shai  - 

Verified Purchaser

Ocean Eden Bay: It's Complicated

Hotel 9 out of 10 Food 7 out of 10 Evening entertainment.... in multiple locations Room Service great Beach --------- minus 1 ( rocks, tiny, not a lot of shady spots ) Most of the YouTube documentation don't show the beach, and for a good reason.

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Elle  - 

Verified Purchaser

Ocean Riviera Paradise: Very Long check In

We arrived at the hotel at 12:30 AM, did not get our rooms till 2:30 AM. They were not prepared there was 10 of us and we had to wait in the lobby after long travels with small children. We all wanted to be together, they told us to check in again in the morning so that we could be on the ground level which I had requested through the travel agent, we tried this for three days in a row and our request was never fulfilled. After the third day we just gave up. On the fourth day there was a bad sme [... read more]

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Beautiful resort

Our stay from January 7 to 14 was very relaxing. The grounds are beautiful and well maintained. The À la Carte restaurants were excellent. We tried Japanese, Mexican, Italian, Steakhouse and French and lots of variety at the buffets. Unfortunately, the whole resort was without hot water for about 24 hours so cold shower was not too pleasant. Beach was not the best I've seen... lots of coral. Nice sandy area for guests to lounge but the area where it's nicer to swim is more on one side where the [... read more]

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Dawnz  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Amazing resort

We had an amazing time at the resort. I’m a very picky eater and the food was better than my expectations. I’d say it was very delicious. I had an amazing prime rib dinner at the buffet one night, the breakfasts were always my favourite. There was a honey comb that gave fresh honey for pancakes. The A la carts were delicious too. The pools were beautiful. Bartenders at the swim up were very attentive and I loved the different drinks they made. Our room was big and clean. The ac was cold and hous [... read more]

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