Iberostar Selection Varadero: Great Resort and Staff!!!

Just got back from a week at this resort and had a great time. There were no shortages for us on anything, food was good. The staff at this resort are amazing from the front desk to the gardeners. I would like to shout out Eli and Yanelis, servers in the lobby bar. Such great welcoming service and smiles, they really go above and beyond for you. I would definately go back to this resort again and would recommend to anyone.

Iberostar Origin Bella Vista Varadero: Fantastic Vacation

Lovely place and staff. Perfect balance for quite or active vacation time . Food was great !!! I will be happy to go back ! …………………………………………………………………………………………………………………………………………………………………………:………………………..

Iberostar Selection Esmeralda: Amazing resort, will be returning

This resort was absolutely amazing. I was so impressed by how well kept and clean it was! The room was absolutely beautiful and surprisingly modern. The food and drinks were great, the staff were all so kind and the beaches were amazing. There was a perfect balance of relaxation and entertainment. The “ Cuba day” was definitely a highlight for us! We will definitely be returning in the future.

Iberostar Coral Esmeralda: Awesome resort

The grounds were very well maintained and the staff were very courteous, food was very good and top shelf drinks the rooms were clean and the adult section was absolutely peasefull which os what we were looking for ,we will definitely be back.

Iberostar Selection Holguin: Great place

Very happy with the overall experience at this resort. Beautiful room, food was adequate despite food shortages in Cuba, beach was excellent and pool was clean and huge. The staff was extremely welcoming. Make sure to bring Canadian bills to exchange their coins because the bank doesn’t accept them. We used $1 tips in USD and brought larger bills to exchange with the locals/staff to help them go to the bank.

Iberostar Waves Costa Dorada: Great stay

This vacation was alot Better the only thing i noticed is that we were returning vacation and didn’t receive any perks they talk about, but hopefully when we return next year it will be different. We were also told about the renavations that were done to one side of The resort so we are hoping next year we will have the chance to experience those. The Food was great you never went hungery and there was a wide variety of selections and the derests were So good and we tried many of them. The  [... read more]beach was so nice to walk on with all the sand. I would recommend this resort to anyone who wants to enjoy everything. Also accessiblity is good for everyone.

Iberostar Waves Costa Dorada: Great Resort!

Just came back from 10 days at the Iberostar Costa Dorada. This is my 4th time at this resort and we always leave happy. It's a small resort which is exactly what we wanted as my boyfriend has issues getting around. The food is good and the staff are extremely friendly and helpful. We initially got a room on the 3rd floor and after a few days realized it would be a problem for him. The hotel was extremely accommodating and gracious in getting us into a new room on the main floor. The beac [... read more]h is adequate, but can often be rough given the location. I found the pool a little in need of a good clean this time but otherwise, it was great and we would definitely go again.

Iberostar Waves Costa Dorada: Nothing special

Resort was small with very few servers. All the bars were very busy constantly and almost impossible to get dinner reservations. The food was decent but absolutely no wow factor. The plating was very poorly done not giving it the picture perfect feel. The beach was ridden with garbage and the sand was also packed of it when you look either way from the hotel. It was actually a very rude awakening of how bad it really is.

Iberostar Coral Ensenachos: Paradise

This resort exceeded our expectations, from the rooms, to the beach and Food! The food was incredible! Yes, that's right, I wrote the word incredible. The staff went above and beyond, every day. The entertainment was great and kept visitors engaged. We will DEFINITELY be back.

Iberostar Selection Esmeralda: Amazing

This resort was 10/10. There was always lots of food. The room was comfortable. The branch was absolutely beautiful. All the staff was super friendly and helpful. Jorge and Wilfred were very kind and helpful. My family and I will be returning

Iberostar Origin Daiquiri: Exceeded expectations

Surprisingly, after so many bad news in the media about various shortages, this resort had everything. The food was fresh and variated, rooms were very clean and cleaned every day, the bar had what we wanted and no waiting lines, the staff amazing! Cannot think of negatives for this resort, 4 star indeed.

Iberostar Selection Ensenachos: Amazing resort,beach and the people!

I had the most incredible experience at Iberostar Ensenachos. The moment I arrived, I was greeted with warm hospitality and breathtaking views. The resort is slightly old but well maintained with easy access to the crystal-clear waters. One of the best beaches I have ever been to in the Caribbeans. The rooms were spacious, beautifully decorated, and equipped with everything I needed for a relaxing stay. The staff, especially Rachel M and many others (can't remember names now), went above and be [... read more]yond to ensure my comfort, providing top-notch service with a smile. Amazing staff in the entire resort. Only tried the Buffet as we were with 2 kiddos and was great with lots of options to choose from. I can't wait to return to this place and Highly recommend to anyone looking for a peaceful beach getaway.

Iberostar Waves Paraiso del Mar: Not What I Expected

I have been to this resort previously and from guest services, facility and food and beverage it was beyond expectations. Going back this year I was extremely disappointed. The entertainment staff, especially Uriel and Christian made our whole trip. They were absolutely amazing and made it worth our while. However the food quality was significantly worse. Guest services was absolutely awful. The first room we got was half broken. When we arrived the bed was broken, air conditioning not working a [... read more]nd the shower would not get warm. Over three days we made requests for fixes and for a room change. After repeated messaging calling visiting the front desk and sleeping on the floor for two nights we were finally given a new room. We wasted almost a whole day waiting to insure maintenance was actually coming because the lied repeatedly saying maintenance came when we were in the room and were obviously aware no one ever came. While trying to get accommodations the guest service staff were very rude and unhelpful, especially Jesus. Would not return. If I were to return it would be simply for the entertainment staff and wait staff.

Iberostar Waves Paraiso del Mar: Okay resort but not great!

It is a very big resort and the golf carts that come around can be a bit hit and miss. The food was really great but the pool was cold and although the sand on the beach was really soft and nice the water was always really rough. The biggest turn off for me was how overpriced everything was. I expect resort prices to be high but this was ridiculous. We needed Tylenol for our daughter and they wanted $20 US for 10 pills and when we ran out of sunscreen they had really cheap, poor sunscreen fo [... read more]r $45 US. The lobby staff just wanted to upsell you to their time share scheme. I will say the entire resort was really clean and the staff were all super friendly. The cost of the items didn't take away from our vacation but I won't ever go back to an Iberostar just on principle alone (see more below). Also, don't waste your time on the snorkeling trip from the resort. It was super expensive and incredibly disorganized. You have to cross over a very rough rocky beach area where several people got hurt on the rocks to get to the boat at the resort. That took at least half an hour and from there they take you out to the ocean and literally drop you in the ocean at a very small and very dead coral reef. There was a large family on the boat with several small children and a baby and the sailboat was a catamaran with a flat deck and no rails. They carried the baby over their heads out to the boat across the rocks without a life jacket. Had the worker fallen that baby would not have survived and many people fell trying to get out across the rocks in the rough water. I know that a young girl died at the resort a few years ago from drinking homemade booze the resort gave her and I don't think they learned their lesson as I saw them filling up alcohol bottles from plain white jugs.

Iberostar Origin Playa Alameda: Was a fun resort!

Mostly was a fun resort with very nice people, although alot of the daily events that were posted on the TV in the lobby didn't happen, i felt like alot of the people in charge of doing those weren't really doing their job. And constantly finding cock roaches in my room wasn't pleasant. Food is hit or miss but I mostly enjoyed it, jus gotta find what u like though and kinda almost jus stick to it.

Iberostar Selection Esmeralda: The resort was a great please to spend the end of the year

This place was the right choice to spend time with my family, great for kids and the shows and food were amazing, we will definitely be back to this location as was more that we were expecting for the country based on past experiences

Iberostar Waves Tucan: Beautiful resort!!

Great family vacation at Iberostar Tuscan! The beach and turquoise ocean was stunning, with lots of space for activities. We loved all the greenery with the birds and animals, especially monkeys swinging away.

Iberostar Waves Dominicana: SPANISH ONLY PLEASE

As the name of the resort says: WAVES, it is extremely wavy, windy, and some days rainy. It is not more than a 3-star resort with management that changes things without communicating with guests, with staff that barely speaks English or other languages than Spanish. POSITIVES: well-kept grounds and hardworking maids, bellboys, waiters. There is very good food in the buffets, with a variety of choices.Very flexible with check-in and out. NEGATIVES: no access to A la carte restaurants UNLESS YOU [... read more] MAKE A RESERVATION, even if all over the resort they have huge panels advertising first come first serve protocol. Lines are hours long even if resto operates on a 50 percent basis each day. Resort has an app but no useful info is ever posted for anyone. Room cards need recharged daily because they don't work, so you need daily visits to the reception and wait until someone speaks English. There is no beach service unless you are a club member and most South American guests(far from being biased) smoke weed on the beach beside their newborn kids. Sad situation. If you are a beach person this is not the place to be, because is very busy, and overpopulated and a lot of screaming kids running around and you can smell the weed all the time. Almost impossible to swim due to the rough winds and waves.The rooms are dated and need a redo. Very small wash/bathrooms with a toilet behind the door, no fans. AC Rep connected with us when we arrived to get our departure info and told us that pick up would be on January 6, at 7.30. Although I exchanged phone numbers with Fritz and he called us during the week to ask if we would do any trips, when OUR PICK UP DID NOT HAPPEN on JANUARY 6, I CALLED SEVERAL TIMES AND TEXTED AC REP FRITZ, but MY CALLS, AND TEXTS WERE NOT RESPONDED. He was much more interested in making some cash on the side for trips rather than doing his job ensuring transfers to the airport as we paid for. We used a taxi to get to the airport and used our cash to pay for it. Communicating anywhere in the resort is difficult as an understanding English is not happening and speaking is even more problematic unless you are in the Club section where rudeness has its powers.My husband entered the Club coffee shop there and politely asked if he is allowed to be there.The response was: GET THE F. OUT OF HERE. Welcome to IBEROSTAR, only no stars can be added to their service.We travel a lot and we have seen many resorts but this was our first and last booking with IBEROSTAR.

Iberostar Origin Playa Alameda: Better then I expected

The rooms were OK little outdated. The grounds were pretty good. The food was better than I expected. The drinks were good. The staff was awesome but it’s Cuba ran out of toilet paper around the pool area a lot Had a little bit of trouble with hot water, but got it resolved overall I would go back.

Iberostar Selection Esmeralda: Very Happy with our Stay

This resort exceeded our expectations. It was clean and had a modern vibe. Most of the staff were friendly and accommodating, with only a couple of exceptions. The food was surprisingly delicious, and we had no issues with power or shortages during our stay. I wouldn’t hesitate to recommend this resort and would gladly return. 5 stars