Iberostar Selection Ensenachos: Amazing resort,beach and the people!

I had the most incredible experience at Iberostar Ensenachos. The moment I arrived, I was greeted with warm hospitality and breathtaking views. The resort is slightly old but well maintained with easy access to the crystal-clear waters. One of the best beaches I have ever been to in the Caribbeans. The rooms were spacious, beautifully decorated, and equipped with everything I needed for a relaxing stay. The staff, especially Rachel M and many others (can't remember names now), went above and be [... read more]yond to ensure my comfort, providing top-notch service with a smile. Amazing staff in the entire resort. Only tried the Buffet as we were with 2 kiddos and was great with lots of options to choose from. I can't wait to return to this place and Highly recommend to anyone looking for a peaceful beach getaway.

Iberostar Waves Paraiso del Mar: Not What I Expected

I have been to this resort previously and from guest services, facility and food and beverage it was beyond expectations. Going back this year I was extremely disappointed. The entertainment staff, especially Uriel and Christian made our whole trip. They were absolutely amazing and made it worth our while. However the food quality was significantly worse. Guest services was absolutely awful. The first room we got was half broken. When we arrived the bed was broken, air conditioning not working a [... read more]nd the shower would not get warm. Over three days we made requests for fixes and for a room change. After repeated messaging calling visiting the front desk and sleeping on the floor for two nights we were finally given a new room. We wasted almost a whole day waiting to insure maintenance was actually coming because the lied repeatedly saying maintenance came when we were in the room and were obviously aware no one ever came. While trying to get accommodations the guest service staff were very rude and unhelpful, especially Jesus. Would not return. If I were to return it would be simply for the entertainment staff and wait staff.

Iberostar Waves Paraiso del Mar: Okay resort but not great!

It is a very big resort and the golf carts that come around can be a bit hit and miss. The food was really great but the pool was cold and although the sand on the beach was really soft and nice the water was always really rough. The biggest turn off for me was how overpriced everything was. I expect resort prices to be high but this was ridiculous. We needed Tylenol for our daughter and they wanted $20 US for 10 pills and when we ran out of sunscreen they had really cheap, poor sunscreen fo [... read more]r $45 US. The lobby staff just wanted to upsell you to their time share scheme. I will say the entire resort was really clean and the staff were all super friendly. The cost of the items didn't take away from our vacation but I won't ever go back to an Iberostar just on principle alone (see more below). Also, don't waste your time on the snorkeling trip from the resort. It was super expensive and incredibly disorganized. You have to cross over a very rough rocky beach area where several people got hurt on the rocks to get to the boat at the resort. That took at least half an hour and from there they take you out to the ocean and literally drop you in the ocean at a very small and very dead coral reef. There was a large family on the boat with several small children and a baby and the sailboat was a catamaran with a flat deck and no rails. They carried the baby over their heads out to the boat across the rocks without a life jacket. Had the worker fallen that baby would not have survived and many people fell trying to get out across the rocks in the rough water. I know that a young girl died at the resort a few years ago from drinking homemade booze the resort gave her and I don't think they learned their lesson as I saw them filling up alcohol bottles from plain white jugs.

Iberostar Origin Playa Alameda: Was a fun resort!

Mostly was a fun resort with very nice people, although alot of the daily events that were posted on the TV in the lobby didn't happen, i felt like alot of the people in charge of doing those weren't really doing their job. And constantly finding cock roaches in my room wasn't pleasant. Food is hit or miss but I mostly enjoyed it, jus gotta find what u like though and kinda almost jus stick to it.

Iberostar Selection Esmeralda: The resort was a great please to spend the end of the year

This place was the right choice to spend time with my family, great for kids and the shows and food were amazing, we will definitely be back to this location as was more that we were expecting for the country based on past experiences

Iberostar Waves Tucan: Beautiful resort!!

Great family vacation at Iberostar Tuscan! The beach and turquoise ocean was stunning, with lots of space for activities. We loved all the greenery with the birds and animals, especially monkeys swinging away.

Iberostar Waves Dominicana: SPANISH ONLY PLEASE

As the name of the resort says: WAVES, it is extremely wavy, windy, and some days rainy. It is not more than a 3-star resort with management that changes things without communicating with guests, with staff that barely speaks English or other languages than Spanish. POSITIVES: well-kept grounds and hardworking maids, bellboys, waiters. There is very good food in the buffets, with a variety of choices.Very flexible with check-in and out. NEGATIVES: no access to A la carte restaurants UNLESS YOU [... read more] MAKE A RESERVATION, even if all over the resort they have huge panels advertising first come first serve protocol. Lines are hours long even if resto operates on a 50 percent basis each day. Resort has an app but no useful info is ever posted for anyone. Room cards need recharged daily because they don't work, so you need daily visits to the reception and wait until someone speaks English. There is no beach service unless you are a club member and most South American guests(far from being biased) smoke weed on the beach beside their newborn kids. Sad situation. If you are a beach person this is not the place to be, because is very busy, and overpopulated and a lot of screaming kids running around and you can smell the weed all the time. Almost impossible to swim due to the rough winds and waves.The rooms are dated and need a redo. Very small wash/bathrooms with a toilet behind the door, no fans. AC Rep connected with us when we arrived to get our departure info and told us that pick up would be on January 6, at 7.30. Although I exchanged phone numbers with Fritz and he called us during the week to ask if we would do any trips, when OUR PICK UP DID NOT HAPPEN on JANUARY 6, I CALLED SEVERAL TIMES AND TEXTED AC REP FRITZ, but MY CALLS, AND TEXTS WERE NOT RESPONDED. He was much more interested in making some cash on the side for trips rather than doing his job ensuring transfers to the airport as we paid for. We used a taxi to get to the airport and used our cash to pay for it. Communicating anywhere in the resort is difficult as an understanding English is not happening and speaking is even more problematic unless you are in the Club section where rudeness has its powers.My husband entered the Club coffee shop there and politely asked if he is allowed to be there.The response was: GET THE F. OUT OF HERE. Welcome to IBEROSTAR, only no stars can be added to their service.We travel a lot and we have seen many resorts but this was our first and last booking with IBEROSTAR.

Iberostar Origin Playa Alameda: Better then I expected

The rooms were OK little outdated. The grounds were pretty good. The food was better than I expected. The drinks were good. The staff was awesome but it’s Cuba ran out of toilet paper around the pool area a lot Had a little bit of trouble with hot water, but got it resolved overall I would go back.

Iberostar Selection Esmeralda: Very Happy with our Stay

This resort exceeded our expectations. It was clean and had a modern vibe. Most of the staff were friendly and accommodating, with only a couple of exceptions. The food was surprisingly delicious, and we had no issues with power or shortages during our stay. I wouldn’t hesitate to recommend this resort and would gladly return. 5 stars

Iberostar Waves Costa Dorada: Good food, old resort, still nice.

It's an older resort, and it shows. Very nicely landscaped grounds, otherwise a dated resort. My 7th Iberostar, and definitively not the best. - Grounds: The lobby and courtyard area are the best for relaxing or enjoying the nightlife - Rooms: Plain, and functional. Our first room was terrible, nothing worked, and the washroom pumbling was bubling, very dangerous! - Layout: A lot of walking for such a small resort. Narrow paths and switchbacks a very annoying - Pool: Nice layout, a bi [... read more]t dated, and needed much more cleaning of debris, dead bugs and feathers - Beach: a typical wavy Dominican beach, with sometimes rough seas, and often closed by the lifeguard. However it's the only quiet spot if you are looking for this. - Bars: long waits at every bar, even if you just want to get a glass of water - 10 minutes; you have to bring your own water bottles, which is not a good thing on vacation / resort. - Food: The buffet was very good. The restaurants can be skipped. You have to line up to get a spot, you cannot reseve 2 of the 3 restaurants, and the Japanese isn't worth reserving. - Staff: The staff is friendly, but don't offer much service. - Other: The New years party was well done, the resort really tries to entertain it's guests with special events! Overall a pleasant experience, marred by lots of small annyances that should not happen at a '5-star', or iberostar resort, especially at these extremely high prices. Still much better than all the other resorts in the area.

JOIA Bavaro by Iberostar: Better than last year

We stayed last year at the same time and loved this resort. Unfortunatly we could only book 2 weeks last year because of availability. We moved to TRS Turquesia for our last week and were dissapointed. This year we stayed for weeks (Dec. 14 to Jan 4) and enjoyed it very much. We stayed in room 7379 Oceanview Butler suite which, in my opinion is the best room in the resort. We toured the oceanfront rooms and the price difference was not worth it. We loved the beach as well as the pool areas. The [... read more] food was great in all the resteraunts as well as the buffets. My favourite place for lunch was the grill by the pool, best burgers ever. Our butlers Cofe, Renaldo and Juniour were very attentive and made things very easy to handle. I am mobility challenged so the elevators and the size of the resort were perfect. The bars are well stocked with high end choices as well as freindly bar tenders. We did not do any excurtions but heard Samona was nice. The staff were very accomodating like yelly who was very good. We will be going again next year at the same time.

JOIA Bavaro by Iberostar: Fabulous Resort

Well manicured grounds and stately architecture. Love the lagoon and boat replica. Suites comfortable and nice decor with balcony & jacuzzi tubs in bathroom. Small property so everything quite accessible and within walking distance to lobby, beach, restaurants. Great accommodating staff, esprvially fun Animation team. Lovely beach- white sand, not rocky with palapas for shade. Pool nice and weekly foam party. Bingo, archery, darts, dance lessons, disco, yoga and more with nightly entertainment. [... read more] Light music, DJ, singers, tribute shows, lots of dancing shows. Gourmet style food in restaurants, lots of sushi. Theme night buffets. Wonderful buffets for Xmas & New Years celebrations.

Iberostar Origin Daiquiri: Iberostar Origin Daiquiri is so nice.

The variety of food was very good considering this is Cuba. The resort was clean. Staff was friendly and the stores were open often. The pools were clean and maintained. The beach was awesome. The activities were plentiful. Room service was great. The rooms themselves were a bit dated. Fridge worked. We had hot water in the shower. Suggestions: they need to install more hooks. We had nowhere to hang up our wet towels and swim suits. We could have used an extra dresser as well.

Iberostar Selection Esmeralda: I Star esmeralda

This hotel has wonderful staffs and the food served during our stay were good enough ! They even served lobsters on 1st Jan and was a big surprise! The new year eve animation was Excellent! However, the disappointments were the stained chairs, free access of flies on desserts and some foods and not too clean cutlery! Hope management take note!

Iberostar Origin Playa Alameda: Resort rundown

The resort is poorly managed, shortages of basics, bad smell from the washrooms, room keys not working, rooms very outdated and quite non functional. We don’t go to Cuba for the food, but this time was the worst since we’ve been many times in 25 years. Despite the kindness of Cuban people, we will not return any time soon.

Iberostar Waves Costa Dorada: Amazing Resort!

This was a beautiful hotel with nice rooms, tons of activities, good food and friendly, fun staff. I was impressed by the gluten-free options available. Not all are visible, so you have to ask. When I asked if they had gluten-free pizza, they made me my own custom-made pizza, which was really good! My only complaint is that the rooms were really cold and when we lowered the air conditioner the bathroom ceiling would drip a lot.

Iberostar Origin Daiquiri: great resort 4th visit

great staff very nice beach no shortages lots of food fantastic xmas eve meal our 4th visit to this resort at xmas will return next year no power shortages. special thanks to Adreana , Marieelene , Keven, Leo, Samy ,Richard and Big mama. Raoul, and Rachele

Iberostar Selection Varadero: Amazing Resort!!

This resort far exceeded our expectations!! The staff were some of the kindess, hardest working, friendliest people we have ever met. The grounds and rooms were spotless. This trip made us fall in love with Cuba and its' rich culture. Excited to go back!

Iberostar Waves Dominicana: Iberostar Dominicana

It was second time staying there. The hotel was good location not to far from airport, very clean, cute little casino and golfing close by. The staff was amazing great food. Pools and beach are really over and above.

Iberostar Selection Esmeralda: Great Resort

Good experience!staff is very helpful. The salon staff is great. Beach is beautiful. Pool is beautiful. Location very picturesque. Beach is very clean. Pool is very relaxing. Drinks are great. Carry your own food.