Gran Ventana

We had to pay for a lock to the safe, we had to pay for wifi. There was no iron in the room. I had to go and ask for an iron from the front desk and then housekeeping came back about 2 hours later to retrieve it. There weren't enough umbrellas by the pool and beach. I don't think it is hard or expensive for a resort to purchase several more umbrellas.

Great Resort

The grounds and Public area at Gran Ventana were well kept on a daily basic. We enjoyed the room, which was cleaned daily and the fridge stocked daily, yes daily. Drinking water was always available when needed. The Dining was well laid out and the food was good and always had choices. Well enjoyed by us both, we will return. PS the Nightly shows was so much fun as well.

Peeps working there phenomenal

Everything done to perfection. Staff care, well spoken, very helpful. Beach good, resort size big enough to be spacious yet cozy to be intimate. Food good. Pool/s good. If need to have one balancing thing, could be more umbrellas around the pool.

Nice even resort

We returned home again from the Gran Ventana this has been our 9th time there.We were celebrating our 32 anniversary and my husbands birthday. We were upgraded to a junior suite with ocean view received a fruit basket and a bottle of rum. Our room is always clean and the maids very pleasant and friendly, most we have come to know over the years and still see many of the same faces every time we return. The grounds are clean and well maintained everyday seeing the grounds crew around working. Ba [... read more]rs are well stocked and bartenders are very friendly with or without tips. They buffet provides a variety of foods always something to choose from. Ala carts are good and have changed it up abit always for the better.The beach is clean lots of new lounger this year and was much needed.All the same vender on the beach greeting us everyday very friendly or not. The only thing that really needs improvement is the nightly entertainment, still the same old same old, we usually opt out to spend time with friends we've met there in the past or new aquaintances every year we meet some wonderful people, some we keep in touch with. The staff at the front desk are very friendly and obliging always willing to accommodate. We have been here many times and would come back in a heart beat. Our travel adviser Carrol Webber is amazing as well we have booked other trip through her and she is beyond helpful giving info and getting info and with other trips always there when we called even with some pretty lame questions, she's the best

Fun in the Sun with Hot Wife

Loved the service at the buffet. Andres, Denny and Rosa are the best servers we have ever had. Beach is nicer than any of the nearby resorts. Beautiful grounds. The food at the buffet and al a carts was very good.

Great Vacation, Fun Staff, great food

A well maintained place, with friendly staff, you need to have a dinner at the Octopus for the Salmon. The only down side was the wind ( May 8 to May 15) picking up around noon and making the beach very un-usable. Snorkeling can be done literally 20 feet's away from the beach

The best resort

This was our seventh stay at the Gran Ventana. It is a very well managed resort. The staff are all amazing and make you feel welcome. You are recognized as returning guests. It is super clean, the rooms are spacious, the food and drinks are delicious. There are three excellent a la cartes restaurants. The beach is beautiful. We can't wait to go back again!

Our Second Home

This was our 4th trip to the VH Gran Ventana. The people, food and service is amazing!!!! We have found our home away from home!!!! The beach could use a few more sun huts. We will be back!!!!!

Awesome Resort

Great resort, small enough to explore the whole place but big enough that it wasn't crowded. Everything was updated and looked relaxing, food was great never cold or old looking, service was great accept some of the bellboys were a little grumpy most of the time.

Amazing Resort

Great resort - this was my 6th time there, and my 2nd this year! The staff treat you like family - the food is good and plentiful - there is something there for everyone! 2 pools, beach front, tennis court, and entertainment area and a Kids club too!

Very enjoyable return visit

We just returned from Gran Ventana after a 2 wk stay. We (my wife and I) had a great time. We previously stayed here in 2015. It was nice to see so many familiar faces on the staff. They are without a doubt a very hard working group! We took advantage of the premium upgrade and we feel it was worth the money. The access to the Vintage Club with top shelf liquor and excellent service, private beach area, and additional al la cartes made our stay all the more enjoyable. We spent 99% of our time at [... read more] the beach. Many thanks to the guys servicing the private beach area. Great service! Special thanks to Laura, our concierge. She arranged all of our restaurants and anything else we needed. Very nice lady! The daily towel exchange in our package was a very nice touch! The food here is fantastic! We ate most of our evening meals at the al la cartes. Great food all around but our favorite was the Italian. The buffet had lots of excellent choices at all meals. The sweets are dangerous. You will gain weight! The service at the al la cartes was excellent. The service at the buffet could be a bit spotty depending on the time of day you arrived or where you happened to sit but we felt it wasn't a big issue .The beach buffet also offered a smaller but excellent choice for lunch. The various soups they had were excellent. Our room was on the 2nd floor of the Saona building with a nice ocean view. Our fridge was replenished daily and the maids kept everything nice and clean with a well stocked supply of bathroom items. Speaking of clean, this resort is one of the cleanest we've every stayed at! To close out, we are glad we returned to Gran Ventana and hope to return again!

Awesome resort!!

We had the best time! The food was amazing with so much variety, they have the best staff, so nice & polite, we were treated like gold for the week! We will be definitely going back to Gran Ventana!! Also never have been to a resort where it is spotless, the staff are always mopping cleaning, always a maid outside all the public washrooms, so nice to see!

VH GranVentana Beach Resort Puerta Plata DR

The rooms were a bit dated. I found the food was good,lots of variety.The grounds were well kept & also were manicured daily.The pools were great ,but the only concerns were that pool chairs were not sufficient in number ,also the pool and beach umbrella were really scarce By the time we reached the beach or pool all the umbrellas were gone as people had put towels on the chairs which I think should not be allowed ,. Entertainment was horrible. Would I return to this , resort -no. The money I p [... read more]aid for this trip would have been better spent at another resort. Rhonda

Honestly a 3+* but treated like a 5*

Not a huge resort most in area are not , but amazing staff , nice pool +nice beach for snorkeling or sports . Good entertainment. Good food good drinks . Clean room. Great value . My second time and I'd go back again

Great relaxing resort

It’s beautiful place to spend your vacation,lots of activities and tours that they offer that you can choose.very friendly staff all over resort,food was amazing lots of choices and different menu every day.Pools are very nice we like the idea that they have quiet area to enjoy and relax.Beach is very close and clean safe for swim.We had the perfect vacation experience at grand ventana resort.

Always a Pleasure to return to this resort

The resort is small, compact, easy to find all buildings and services, staff are so welcoming and make your stay enjoyable, everyone works so hard to make your vacation special, the food is amazing with lots of variety, al la cartes are wonderful, entertainment staff go out of their way to keep you entertained and encourage you to join in, Elvin Sanchez is a terrific bartender, we are friends with many of the staff and vendors on the beach, would not hesitate to return.

Great experience!

Very nice, small enough and big enough resort with lots to do. Very happy and active staff. Food is always freshly cooked and very good quality. Very clean. Very live with staff conducting lots of activities at the pool. There is an additional quiet pool if you want to snooze in quiet surrounding. We had the best of time.

Gran Ventana Resort - a good time

Gran Ventana resort is clean, and the staff is helpful and accomodating. Food and drinks were plentiful and available till midnight. At the buffet restaurant there were always free tables, at any meal sitting. Entertainment was lively, each night. Pool activities were plentiful. Rooms/facilities were nice. We felt very secure on the resort's premises. Beach is relatively small with limited number of palapas. Swimming was an issue, as there are coral rocks in front of the hotel's beach. These roc [... read more]ks are 1 ft below the water's surface. Therefore only wadding is possible. However, no problem swimming in front of other nearby beaches (of adjacent resorts). This resort does not offer usage of sailing boats (small catamarans) as in other resorts we visited in the past. We shall recommend this resort only to people/families not interested in on the ocean water sport activities. Note: If you stroll the Playa Dorada beach, beware of the time-sharing sellers operating from the nearby Gran Paraiso Resort (Gran Paradise).

VH Gran Ventana

Everything was excellent from the employees to food & entertainment ,the beach was just amazing took a walk up & down along the other resorts & Gran Ventana Beach Resort has the best beach well looked after ,

Wonderful Resort!!

This is a small resort that does not disappoint! The food was very good at all locations, the buffet, a la cartes and the beach grill. The beach was very clean and the staff were always raking, the only negative comment about the ocean was that the coral is starting to take over the beach which could be a problem in coming years. The rooms were exceptionally clean, as was the rest of the resort, it was actually quite impressive. Be prepared for vendors on the beach, there are a lot of the [... read more]m, however, they are very respectful and when you say "No thank you", they move on. Overall a wonderful trip!!