Just an "Ok" resort

We actually stayed at the Ambar Green, not the Ambar Blue. It was just OK and, while we won't return to that resort, we will give Punta Cana another try at some point. I certainly don't feel it is a "Luxury 5 Star" resort. I realize the star rating is based on the country where the resort is located but there are certain basic things I would expect from any resort, not just a 5 star resort. I would rate it 3.5 stars. The good: 1. Staff are really friendly and helpful 2. The grounds ar [... read more]e beautiful 3. Pools are very clean 4. Rooms are clean 5. Lots of variety in the buffets and presentation was good 6. Trolley system is good for getting around Some areas for improvement: 1. The bed is the equivalent of sleeping on the floor. It is hard as a rock and has no give whatsoever. After the second night I was seriously considering moving to a different resort because of the bed. No sleep and sore back and shoulders upon getting up in the morning. I asked if there was anything they could do and they brought us another mattress...slightly softer than the first but enough that I could actually get some sleep. 2. Food in the buffets was lukewarm at best, mostly it was cold...every meal. We tried the buffet at the Ambar Blue and it was the same. One morning we were waiting for the buffet to open for breakfast. We were the first ones there and the pancakes were cold. I consider hot food to be an essential for any resort, not just 5 star. 3. Maid service is inconsistent. The rooms were clean but the time the maid showed up every day was very inconsistent. It was anywhere from 9:00 am to 5:00 pm. One day she showed up at 5:00 pm to clean and the next morning she was knocking on the door at 9:00 am. Showing up at 5:00 is very inconvenient as we had just gotten back to our room from being at the pool all day and were trying to shower and get ready for dinner. I would consider consistent maid service to be an essential for any resort, not just 5 star. 4. Every day there was something missing from the cleaning. We had no facecloths for the entire seven days (had 1 the first day), another day we were missing hand towels, another day missing the bath mat. Mini bar was restocked for 4 days, last 2 days it was not. One day they randomly knocked on our door, came in and took the drinking glasses from our room and they weren't even dirty. The next day the glasses reappeared outside our door on the floor. A checklist of what to do and leave behind for maid service is essential for any resort, not just a 5 star. 5. There needs to be more shade available around the pool. The pool we used had 3 umbrellas so we were never able to get out of the sun. 6. Our tv had no English channels but yet our friends 2 doors over had a few English channels one of which was CNN. One last item and I don't know if it is the area or the resort but mosquitoes were very plentiful. I have never come back from a vacation in the Caribbean with my legs covered in mosquito bites, my husband has even more than me. Every night we would go listen to music somewhere with our can of Off with us and we still have a lot of bites. I think we were in the older part of the resort. The pictures on the website show a nice walk-in shower while ours was a drop-in tub with a shower with tile all around it. It was quite a step to get in and out of the shower. I was on vacation so I didn't let the negatives ruin it for me. The temperature of the food and the mosquitoes are the main reason I would not return to this resort. Other items are just annoying more than anything else.

Wouild go back!!!

Starting with Melanie from trip central she did everything she could to accommodate all 8 of us. This trip was the best ever. The hotel was absolutely beautiful and very clean The Food was amazing everything including steak! There was nothing missing even ketchup. All the staff were friendly and the beach was wonderful and warm, pool area was well looked after and they even had free sushi a the pool bar some days.

Beautiful resort with amazing pools

This place is massive, but they have trolleys and golf carts to get you from place to place. Beautiful beach is only a few steps away from Ambar Blue. The guest rooms were not consistent though, as friends we booked with got a room that did not have the same amenities as us. All-inclusive drink service was incredible and plentiful. The buffets were acceptable, but not overly memorable. The All-A-Carte restaurants were better.

Nothing special

There were many shortcomings. Our room keys didn't work on the first day, so we had to wait for a technician to come and change the door battery. The air conditioner was broken when we arrived, so we had to wait for another technician. Minibar was rarely stocked. Also, some of the equipment at the Ambar Blue gym likely has not been replaced since the 80s. Also , it was very difficult to communicate with much of the customer service staff as few of them speak English, which one would expect [... read more] in a tourist environment. Finally, much of the restaurant staff was constantly trying to sell us cocaine.

Nice Resort. Some things to consider

Ambar Green, very nice rooms, very clean. Beds are firm. Mini bar restocked and no issues. Beach: Very busy and tight space with chairs. Clean. Not a place to sit on the beach for quite relaxation as all chairs are within a foot or two of your unknown neighbour. Pool: Very nice clean and not many persons around. Bars: Good service and polite staff. Food: Very good A la carte. Buffet food nice selection and very good tasting. No issues with the food. Buffet Service staff: Terr [... read more]ible. No service for beverages, not fancy cocktails just a glass of water was overlooked morning,noon or night meals. Check in: Only 8 couples for check in and took over an hour. They were unsure if rooms were ready or not. This was arriving after the 3 pm check in time. Rooms still were not ready. There is construction on one side of the resort, (Ambar Blue and Green). This begins at 0800 and does not finish until 1900 hrs. There are dump trucks, bulldozers and diesel equipment running throughout the day. If not in a pool side room it is not an option to sit on your balcony without constant disruption of noise and fumes. We are not people to sit in a room but we had two days of rain so we were unable to use the balcony to read a book or enjoy a cocktail. The service issues were not major just disappointing and frustrating when you wanted a hot or cold non alcoholic beverage or just to get checked in after a long day of travel. I would not recommend this hotel to anyone who books with a room on the construction side or someone who likes undisturbed relaxation on the beach.

Amazing Vacation

The resort is amazing. Always clean and the grounds pristine. Staff were so friendly and helpful. The abundance of staff was impressive. Our room was spotless and so comfortable. Food was fantastic. Everything we ate was delicious The selection of ala carte restaurants was very impressive. I highly recommend the Bahia Principe Ambar to anyone thinking of going to the DR. The extra it cost for the resort was well worth it!.

Awesome Resort!!!!

First thing, the Resort is spotless! The grounds are pristine! The rooms are spacious & clean. Buffett food is very good. Ala Carte food is even better! The beach is big & beautiful. The pools were clean & big. The staff were helpful & friendly. All in all my experience was extremely enjoyable and fun. I would not hesitate to recommend the Luxury Bahia Principe Amabar resort to anyone! Actually I already have! Great Resort!!!!!

Ambar - Green

Ambar Green was wonderful. Rooms were clean and the clean, pool side view. Entertainment was so much fun. All in all the staff was great could not do enough for you. The buffet at the Green was OK we preferred the buffet at the Ambar Blue which was much better. Would go back in a minute. Karen & Kevin Clifford

Great adults only resort!

I think this resort is great. We stayed in the adults only section. It was the closest one to the beach. I'd recommend this resort to other couples as we went with another couple and guest services were quick to accommodate and plan for us to be right across from one another.

Nice resort

Friendly staff, clean but a bit too large. Almost impossible to book restaurants. Majority of staff do not speak english. Cleaning staff brought items missing if you left a note.pool bar staff good. Food excellent. Never had dry towel supply at pool. We stayed at Ambar green but ate at Ambar blue, much better buffet. Entertainment not great.

Luxury is the smart way to go

This was the second time in the last 4 months that we stayed at this resort (Blue first, then Green) with five other couples. We enjoyed being able to walk in the morning though the magnificient grounds and walkways. The beach was nice most of the time, and the pools were well maintained. The food was great, and service was most of the time very efficient, sometimes not too friendly. We had a great time and will probably come back in the coming years.

Paradise on Earth!

I have nothing but great things to say about this resort! The grounds were beautifully maintained. The food was spectacular. Always something new to try and i always loved whatever i tried! I was most amazed at how professional and friendly the staff at Bahia Green was. Pools were clean. Rooms as well. 😉 Hats off to the entertainment (animation) crew. Rainer and Hose You two guys were #1

2nd time Ambar Blue

Beautiful hotel/ lobby/rooms/beach/staff/pool...have been 4 times to this complex...different areas but 2nd time to Ambar Blue- will be back again- have travelled to Punta Cana 15 times and this is probably our favourite spot

Bahia principe ambar blue

resort: ambar blue adults only was very nice, rooms are comfortable and keep nice, corner rooms where more spacious and balcony open on main floor was nice food: al a carts were good, both French were good, same menu at both, little disappointed but good, pool: excellent, swim up bar great beach: close and clean with lots of huts and lounge chairs

Nice clean beautiful resort. some staff need language improvement

The main problem was the language barrier. Even the people working the front desk could not speak english. I almost felt as if the workers were having problems with management and therefore the tourists suffered. Our large group are very good tippers and on numerous occasions did not receive and thank you in any language. The resort itself was veery good, food was great. We had one problem with money missing, it was left on the dresser ( not the bed) my bad.

Stay away!

I've been to Sian Ka'an in Mexico and was expecting the same service, food and rooms, totally disappointed. We spent our whole week at the new Fantasia on the same grounds, that one is worth the money (same price). Even Ambar Green is better on all aspects.

Beautiful Vacation

Not only are the grounds of the Dominican Pablo Collection beautiful but the food was excellent and the staff outstanding. All ready planning on returning next year. It is hard to find an Adult all inclusive suitable for couples and singles, but we loved it.

Massive Resort

We stayed in Amber Green which is an all Adult section. While it is a very large resort we really enjoyed it. The food was great with plenty of choices, the staff were great Raymond on the entertainment team was a blast (heyman). I would recommend the resort to anyone for the Adult section as I can not comment on the other parts of the resort as we stayed in our section for the most part. Helen once again you have not steered me wrong thank you. Ron Craft

Top notch vacation resort

The resort continues to expand with many different areas and amenities to provide something for everyone, yet maintains the same high level of facilities care and service throughout. The staff are consistently friendly and eager to help.

Amazing

This is our 4th time here,wouldn't go anywhere else. The food at buffets and alacartes is exceptional, the wine is great,service is great. Beautiful big rooms,clean and a/c always works. The animation staff are great,always get people moving and dancing, they do some crazy fun things at pool. All in all the resort is best bang for your buck. We will definately be going back in coming years.