Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Dorothy B  - 

Verified Purchaser

Resonance Blu Varadero: No air conditioning in the eating areas!!

I would not go back because of the air conditioning issues. I couldn't eat because it was just to hot!!. The hotel itself is not bad. Big. Good beach. Nice staff. Nice rooms. Free wifi. . I will also say that it's very big. So bring good walking shoes.

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Hubbardson  - 

Verified Purchaser

Memories Jibacoa: We were not dissapointed , impressive

The service is top knotch , the reef snorkeling and diving was better than we hoped for , the meals were good , the beach was great , no complaints , loved having the dogs and cats around , the premium cafe and a la carts were very good , the le gourmet was our favorite , we will be back next year in February

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: The staffs are amazing

The hotel need ALOT of works The foods at the buffet are limited selection but overall foods at alarcate restaurants are good. If I ever come back to this place only because of the staffs, nothing else

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Cubalover  - 

Verified Purchaser

Melia Internacional: Great Resort & Service

The one week vacation was fantastic. Let me give a shout out to Dario the general manager at the resort. Extremely friendly and polite, he ensured that we had a great week at the adults only section. I found the food to be 10/10 for cuba, we had restaurant reservations and it was spot on. we actually had filet mignon that tasted outstanding. The hotel was busy but they have many sitting areas in the shade, lots of restaurants and bars. The most important is that the beach strip where t [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Poor service resort

Staff need to be trained regarding racism. One of the staff made fun of Asian eyes to me and i complained to the customer service. However, even the manager of customer service had no idea why i was racism. The food was either salty or plain. We asked for drinks and staff said it ran out. When my partner accidently dropped the US dollars, suddenly the drink was available. My rate of this resort is 1 star.

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Private  - 

Verified Purchaser

Starfish Cuatro Palmas: Great place to stay

Food was tasty, pool was great, beach was even better! We stayed in an eco room which is not directly attached to the resort but was a block away, we thought it might be inconvenient but it really wasn’t. In fact, we felt it was better than being attached to the rest of the hotel. Lots of things to do, and you’re in the heart of Varadero. I would stay there again for sure!

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Terry B.  - 

Verified Purchaser

Valentin El Patriarca Varadero: Very friendly people

A very good resort... personnel were very attentive ... beautiful beach. Good food on all the restaurants and great service overall. Recommend it... for someone that likes to be in a private secluded resort ... get the Alegance previlege... its really great

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Travelling Girl  - 

Verified Purchaser

Paradisus Princesa Del Mar: The grounds are beautiful, but not a great vacation

I want to start by saying I have travelled to Cuba many times, I love it and know what to expect. This time, was sadly the worse. Stayed June 5 to June 12. 4 adults, 2 young hearted seniors and 1 with disabilities in a wheelchair. This resort is not wheelchair accessible. They do have lifts but they never worked. It’s a massive resort. We were there in what they called “low season” and only had 1 building open for guests to stay in so to change our rooms with mould and bug issues it was a proble [... read more]

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Private  - 

Verified Purchaser

Sol Varadero Beach: Love this resort

This is my second time in a year. Very friendly staff in every service they submit. I am grateful for a friend of mine who suggested to try it and I did and now I am not thinking to go somewhere else.

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Laurie L  - 

Verified Purchaser

Blau Varadero: Excellent Week at the Blau Varadero!

Arrived home on Wednesday from the Blau Varadero and had a wonderful time! The resort was beautiful - very clean and well maintained. The lobby area is serene and beautiful with the hanging plants and gardens! We upgraded to Select which was nice. The room was spacious, comfortable and clean and our upgraded view of the ocean and bay was breathtaking! The staff are hardworking and attentive. Besides the wonderful Cuban people, we come for the beautiful white sand beach and crystal clear ocean!  [... read more]

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: suprising bad resort

4star hotel with No food or bad food. all inclusive hotel with no food.No bread No snack No buffe only 2 order a day lunch and diner the same food fish and rice or chicken and rice, 2 star hotel would have beter food ,we are starving in that hotel shame of this hotel, no other discation

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Private  - 

Verified Purchaser

Grand Memories Varadero: Good after first day

4th time to Cuba and 1st time at Grand Memories Varadero. First night was bumpy as had to move rooms due to cockroach, but staff was empathetic and understanding. Had everything worked out by the 2nd day. Resort is nice, but dated. Food was plentiful and overall good - again having been in Cuba before, we knew what we were getting. Beach was nice, but a bit more rocky than our other resort. Staff was great the whole time. Still friendly, helpful, and do their best to may your stay great. O [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Avoid at all costs!

The food was the worst I've ever had in about 40 all inclusive resorts. No chicken our entire stay. Most dinner items come out of a can or processed package. At the buffet they don't even turn on the steam tables, so hot food goes right into a cold tray. Likewise with the drinks - 1/5. Lots of rum and whisky if that's your thing. No gin, vodka, limes, mint. None of the bar staff know how to make a cocktail, and the correct mixes for a cocktail don't exist. Staff have given up, but,  [... read more]

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Daniel  - 

Verified Purchaser

Sol Palmeras: Won’t go anywhere else!

This was my 8th visit there, and it never fails to impress. There is always something better to keep me coming back. The grounds are huge, and the resort is beautiful. The facilities, unlike just about any other hotel, are always being kept up to date and renovated. Although the hotel is 35 years old, you would never know it. The staff is unprecedented with its attention to the customers. There are still quite a few “founders” working there (staff that has been there from day one!)  [... read more]

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Diana  - 

Verified Purchaser

Playa Vista Azul: Nice place

Nice place for family with kids , or for seniors. People at buffet should be more friendly especially the ones that are hiding bacon . It’s clean . Lots of entertainment. Overall nice resort Beach should be cleaned daily and make it more accessible

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Julia  - 

Verified Purchaser

Resonance Musique Varadero: Great for partying, good food, entertainment, poor service

Stayed for 14 days from May 20 till June 3. Sunny weather, no rain till the very last day, warm ocean. Food: best in my 7 times staying in Cuban resorts. Nice pastries, mango often, salmon once, chicken, turkey, beef liver, local fish almost same every day. Room: no hot water for 5 days. And then again for 2 days. Was offered different room but same issue there. The water was colder than in the ocean so not able to wash hair and take shower comfortably. They offered me late check out by 4 hour [... read more]

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Private  - 

Verified Purchaser

Starfish Varadero: Resort is ok

I got good room got everything good food was ok place was ok they run out off sugar is Cuba beach was 11 the bar on the beach was 11 towels lady was 11 the beach was excellent clean hotel but old nice

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Jayden  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Needs alot more variety of food

First time in the hotel ,not very impressed ,showers not working properly ,,either hot water and no cold water or vise of verse , Buffet no chicken all week , Only fish ,for people who have allergies to seafood not very good ,

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Savvy24  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Quick getaway

Booked a last minute trip to escape our weather at home. Blessed with great weather, friendly people and surprisingly good food and drinks , the beach was amazing. Hoping to return in the near future

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Private  - 

Verified Purchaser

Sol Varadero Beach: Had fun..?

It was much better than I expected. The beach is amazing and the proximity to the shops and the beatles bar is a great plus. The food was good and the drinks were decent. The rooms were kept clean and the air-conditioning was working just enough to keep the room cool. It was overall a good choice. I would go back.

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