We were over the moon about our vacation. Had a great time. The resort has something going on at all hours of the days. Room was always cleaned, food was great, beach was amazing! We had zero complaints the entire trip and were satisfied with our decision to choose this resort.
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Bahia Principe Explore Legend: We would never book here again.
****PLEASE NOTE: We stayed at the Bahia Principe Grand Punta Cana, not the Fantasia as is listed here.**** This was my 3rd trip to Punta Cana in less than 2 years, and the 2 previous trips had been absolutely wonderful. This time was a completely different experience. I have been through breast cancer in the last year, and this was to be our "celebration of good health" trip. Our check in, which was well after midnight, took over an hour. The room was small, dated and uncomfortable. The beds wer[... read more]e hard as rocks. Our room flooded on the 3rd day while we were at the beach, with dark, brackish water. We came into our room to see 5 people with mops frantically trying to clear out the water, with our door wide open allowing free access to anyone going by. We went to the front desk to request a new room and were outright refused. I explained that I cannot risk infection due to potential health complications, but this was not considered and we were brought back to the room that had flooded. My partner and I then had severe food poisoning from the buffet, which was most unpleasant. We were sick flying back home and have not felt well since. What was supposed to be a relaxing, rejuvenating experience to celebrate health and healing was actually harmful to us both.
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Punta Cana Princess: Beautiful beach!
Staff were lovely and went out of their way to help you. The room was clean upon arrival and cleaned daily. Most things worked (air conditioner was very loud , overhead shower worked , hand held did not). The food and service were both quite good.
A issue that definitely needs to be addressed is that there were insufficient lounge chairs for guests (or some guests”saved ‘ more than they needed ?? ie two at beach, two at pool) , this was exceptionally frustrating (& not an issue I have run in[... read more]to for a very long time) ! Also they require additional shade structures (both at beach and by the pool).
The Majestic Mirage is a first class resort. The resort is clean throughout. The food is amazing as there is lots of variety. The staff is wonderful as they are there to see you have great service and look after your needs. They truly want to help you enjoy your vacation.
The Majestic Mirage is a first class resort. The resort is clean throughout. The food is amazing as there is lots of variety. The staff is wonderful as they are there to see you have great service and look after your needs. They truly want to help you enjoy your vacation.
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Melia Caribe Beach Resort: Good Vacation
We stayed at this hotel in 2025 and had loved it so much went again this year. We stayed in the same room style and were Level and stayed in Level Grand Suite room. The hotel grounds were beautiful, rooms are nice and the resort in general is very clean and well kept. We found all staff, except for the Level Lounge, to be friendly and helpful. Check in was an extremely long wait and process as there was just no urgency by any of them and we were the only waiting couple to check in. They [... read more]made changes to the Level since last year that were not clearly advertised and were disappointing. This may be because we booked in 2025 and they decided to implement changes in 2026…uncertain. But the changes were not communicated to us until check in. The Level Lounge concierge was pretty much non existent. Could no longer make reservations there and had to line up between certain hours at certain spots. The Level restaurants no longer had al la carte and were only buffet. All restaurants have good food, with the exception of the Italian. Both meals there were bad….the last one we couldn’t even eat. It was a mushy pasta ball. Pool chairs at the level pool….we never reserved one with a towel and were able to get one most days, although a few days it was difficult and had to drag from different spots. The main pool by the beach…no way you were getting a chair unless you got up in the middle of the night. The biggest disappointment was the status of glasses at all bars. There was no organization or systems for glasses and they were always scrambling to find a glass for a drink. Sometimes you got a martini in a paper cup or a low ball glass and sometimes you got a beer in an extra large wine glass or a glass mason jar at the pool bar….doesn't matter what room or package you book, you should get a proper glass/cup. They need a better glass system. We went to the beach once, but found that the pool and beach area was too busy, and there was never an opportunity to get a chair so we just ended up walking the beach. Overall, we would go back there and we would go Level, despite the changes, for these reasons..the lobby, the grounds, the room, the Level pool (the big pool at the beach is just packed and a free for all), the Level Buffet, again, so your not in the craziness of the main buffet, and the room service. There’s no fee for Level, so we enjoyed coffee and fruit and pastries every morning on our balcony over looking the garden view. Can’t beat that. If further changes are made to the Level, then for the price we would look elsewhere and probably go adult only.
Majestic Elegance resort is beautiful. Beach is beautiful and there was no or very little seaweed. However, we had a horrible experience when we first arrived to the hotel. We arrived on February 23rd at 21:30 and after initial check in process we were told our room is on the second floor. We booked a ‘swim up’ room. We booked more than 6 months in advance to make sure we get a swim up room. We paid in full. It took us over an hour to persuade two ppl at the reception that we booked a swim up ro[... read more]om. Finally, they saw it in a computer that yes, in fact, we booked a swim up room. They were not professional at all and there was no apology. We spoke to customer service representative the next day and he was apologetic about the behaviour of front desk employees.
Aquamarine was a lovely adults-only resort within Bahia Principe Grand. The pool was clean and alive with just the right amount of activity and and Bavaro Beach was stunning and only a 10 minute walk or quick ride on their resort transport. Having 7 à la cartes included was amazing and there were so many options to choose from. None of the restaurants disappointed and had good service and were beautifully decorated. The resort was clean and well maintained, our room was great. We will definitely[... read more] be back.
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Ocean El Faro: Ocean El Faro
The resort was very clean and the guest services was particularly helpful.
Buffet was great and we enjoyed the Italian, Steakhouse and Mexican restaurants.
The beach was difficult to manage so I was unable to go to ocean.
Bar staff were great.
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Occidental Caribe: Pleasantly surprised!
The facility was very clean. They accommodated my food allergies (gluten). A wonderful choice of food for all three meals. The Japanese à la cart was fabulous! We have been to the DR 15 times-first time beef was not an option on the grill. Only pork, chicken and calamari. Some of the bars had watered down drinks. Our room was not fully stocked-you had to request things. Other patrons did not have that issue. We will definitely return, excellent beach!
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Viva Miches by Wyndham: Lovely resort
The resort was very clean , well maintained, very friendly staff . Restaurants were very nice. I am celiac and had no worries on what I could eat ., even in the buffet . Entertainment was good different every night ..
we had an awesome time - the room was updated, the swim-up pool temperatures were amazing, the sports bar had the best cappuccino and the food and views gave us everything we needed. Thank you we will be back!!! Planning the next trip already...
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Barcelo Bavaro Palace: Short and kinda sweet…
Solo traveler looking for something easy. I did have a quick stay and honestly, kinda grateful. The beach is stunnnnnnning and very well maintained, just be prepared to fight for your chair. They are all gone well before 8:30 AM. The walk to the lobby is a walk, be prepared. I checked in late and there wasn’t an anyone to show me to my room. With multiple trips back to the lobby bc I was lost and couldn’t access the door, I was exhausted lol. Room was ok, but definitely needed cleaning! I do tra[... read more]vel with my own sheets and thank god lol. The hot tub on the balcony was disgusting and I didn’t use it. Food was ok, didn’t travel for the food so the reviews were right, it’s hit or miss depending where you eat.
Honestly - the sun and weather made up for everything else and the peace and quiet of my quick getaway was so needed.
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Bahia Principe Explore Punta Cana: All in all a great trip.
We enjoyed our time at the Bahia Principe Grand Punta Cana. Food was really good, drinks at lobby were excellent, pool bar mixed drinks were hit and miss. Cleaning staff did a great job keeping our room. The resort was very clean including the public washrooms. Buffets had a good assortment of food and was fresh, our a la carts were also very good. We really enjoyed the show at the Fantasia garden circus although we thought it was an a al cart and later charged $50 a head. Be aware of that. [... read more] As two friends on vacation, we requested two double beds and had to share a king.. was given a nicer room and was told to go next day to see if any double rooms available. That caused some grief. It was hard to find beach chairs at beach and multiple pools which left others having to lay on the concrete or sand which is not cool. Most people didn't show up all day to use them because they saved chairs in multiple places. Signs were posted against saving chairs but there was nothing to back it up. I think that was our biggest frustration. Front desk staff wasn't very helpful with booking a la carts or with issues involving our room, they lacked on their customer service skills. Other then that I still feel it was a nice vacation and would recommend the resort with a heads up. I would love to give a 5 out of 5 but due to the few issues we did have, I cant.
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Serenade All Suites Adults Only Resort: Disappointed at Serenade (10 Days).
Where do I begin.....Check in we were informed the resort was sold out, however if we wanted an upgrade it would be possible for a side deal of 100$US Cash and we had to sign a waiver stating we got a free upgrade, we were told many times that if we had any issues with the room to only contact the 2 at front desk that we made the deal with.(something shady going on)
Staff...Not friendly, no hello's, no conversation, if we asked for anything, it felt like we were inconveniencing them, they wer[... read more]e extremely rude and very pushy around the pool to fill out a google review about the property and staff they wanted 5 stars, I declined on several occasion's stating ill do it later.
Entertainment(Pool and evenings) was not communicated properly, it was extremely difficult to know what event was going on IF any. Dominican Independence day was celebrated while we were there. If it wasn't for the loud music on the beach we would not have known about the display of coconut drinks and food being served.
Drinks and food....All were hit and miss. Drinks were made differently at every bar some way too strong and some frozen cocktails not frozen at all, not all alcohol were available they would run out of JD and not get another bottle but tell you its coming. same with beer Corona only available in certain bar, or for certain people.
FOOD....If you like food do not go to this resort....Every meal was a guess if it was going to be good or horrible, same restaurants different days food would be total opposite....4th floor bar, Day one Fish Taco's were amazing every other time we tried RAW Fish....Mexican for lunch NO Guac. Gourmet Restaurant....Plastic in the food, and a paper Bar code in the Potatoes....
Breakfast same everyday no changes, no themes, definitely not what I'm used to for the money we paid....And try to get any drinks for breakfast, wed be done our meal before we got coffee or Juice(NOT REAL ORANGE JUICE) looked more like powdered and tasted like it.
Don't get me wrong I've been to Punta Cana many times....I love the area, however this resort was the worst I have been too, I will not go back, I also suggest they lower the star Rating on this resort to a 2. ALSO Bring your own pillows, what they supply is atrocious.
Positives......Met some nice people and the weather was hot and sunny.
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Punta Cana Princess: Rejuvenating, and restorative destination
Punta Cana Princess was the perfect place to rejuvenate and escape from a cold winter. This small adult only resort had all of the amenities needed to escape. Everything was located within reasonable walking distance. The grounds were beautifully maintained and cleaned daily. The hotel rooms, although aged, were tidy and comfortable. The pool area was clean and was never overcrowded. The beach was only a few steps away from the pool area, and there were ample chairs for guests to claim in the mo[... read more]rning. The food was exceptionally good with a wide variety of fruits, vegetables, and traditional meat dishes as well. The specialty restaurants required no reservations and served specialty foods like fondue and Steak house items. The main buffet restaurant had a different theme each day. There were several bars throughout the small resort and everything was easily accessible. The beach provided a long sandy shoreline. A sister hotel was only a short walk away if you wanted to change the environment and have a little more action. The staff at the resort were accommodating and very friendly. Lovely resort for a stress free relaxing vacation.
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Royalton Splash Punta Cana: Definitely nowhere close to a 4.5 or 5 star at best 3.5.
We travel to the Dominican Republic every year — sometimes twice a year — and this was by far the most disappointing resort experience we have ever had.
From the moment we arrived, there were issues. The room smelled strongly of septic, the TVs were not working, and the fridge did not work either. Basic room functionality should not be a problem at any resort.
The pool situation was extremely frustrating. There were only nine shaded umbrellas available at the main pool for the entire resor[... read more]t. We woke up earlier and earlier each day — even as early as 6:30 a.m. — and still could not secure one. For a resort of this size, this is completely inadequate. On top of that, the pool itself was disgusting. We actually had to inform the entertainment staff that it needed cleaning.
The entertainment team was mediocre at best. You would see them briefly in the afternoon — perhaps three times total throughout the day — and that was it. There was very little engagement or energy.
Restaurant reservations were a nightmare. We were initially told that reservations could only be made at 5:00 p.m. for the following day. Every time we attempted this, everything was fully booked. After three days of frustration, we were finally told that reservations could actually be made starting at 8:00 a.m. — despite having asked multiple staff members previously. The inconsistency and lack of communication were unacceptable.
Food quality and availability were also disappointing. For the entire week, there was no lettuce available at lunch or dinner, meaning you could not even make a basic salad.
Three days into our stay, we came down with a stomach virus that was clearly spreading throughout the resort. After speaking with multiple guests, it was obvious many people were affected. We spent four days in our room recovering. What was most concerning was that the resort did nothing to inform guests or attempt to contain the outbreak. They could have enforced hand sanitizing, sanitized shared utensils more frequently, or taken visible preventative measures — but instead, it felt like they were trying to ignore the situation.
We will absolutely never stay at this resort again.
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Caribe Deluxe Princess: Great resort
Very clean and well kept. Great food, long Beach strip, 3 pools, large rooms.
Restaurants are great, Japanese grill was great so was Italian. And one must try the local dominican food.
Buffet has great and ever changing chouces
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Bahia Principe Explore Punta Cana: Great Vacation!
We arrived early am , we decided our room wasn’t what we wanted so we were able to upgrade later in the morning for a fee. So worth it we had a beautiful room closer to the beach. From that moment on everything went great, the food was delicious at both the buffets and the à la cartes. The drinks were delicious at all the bars and great entertainment. Lots to do without leaving the resort. But most of all the beautiful people of the Dominican made out vacation complete.
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Ocean Blue and Sand: Wonderful resort
Great resort
Staff friendly and most happy to assist
Beach beautiful as on the bavaro strip-bar staff happy to serve with a smile - Ramon true gem
Pool good location through the middle of the resort - Pool bartender another amazing one always happy to serve he was always laughing and smiling and ready to conversate with you and your group :)
Lobby bar had the better drink options, buffet had menu options and good if travelling with a big group
Resort was always clean
Cafe was amazing 100[... read more]!
Would rate this resort as a true 4 star as does lack in certain areas sometimes food would run out and would not be replenished and a lot of repetition with buffet items but due to the above was still a overall good experience.