Grand Palladium Punta Cana: Another Great Vacation

April 2019 We just returned from the Grand Palladium Punta Cana and had a great vacation. We have been to this resort several times and each time we return it is amazing the changes and most for the better. They are constantly updating this resort. The lobby of the Punta Cana was totally redone with new furniture, the room was renovated, new restaurants, wifi on the beach and many new cabanas on the beach. This is the first time that we didn't have any trouble finding a cabana and chairs on the  [... read more]beach or at the pool. If there was one thing that I would say was negative was the reservation system for the Japanese restaurant, they only took reservations a day in advance and they started at 7:00am you could go there at 7:10am and it would be full, they give the reservations to the Travel Club. All of the other restaurants no problem getting in. On the topic of the Travel Club, I observed these representatives in the lobby several times and they hit upon the guests as soon as they get off the bus to check in. Most of these people have no idea what they are talking about they are all excited about starting their vacation and these people hit them up and hit them up hard and don't want to take no for an answer. The staff at this resort are very friendly and work hard. The food is very good, alot of selection and variety, something for everyone.

TRS Coral: Relaxing Adult Resort

The TRS is a beautiful, well manicured resort. The grounds are very beautiful, always maintained and very clean. We found the service to be hit and miss, seemed most venues were very short staffed in comparison to other resorts we have been at. The staff themselves were really great and tried very hard to service everyone. We only had one negative experience with our server at the Chic Cabaret - he was rude, not personable and did not make our experience that night very good. Luckily this w [... read more]as our second time seeing the show and our first night's server was amazing. The adult pool was heated?? It was way too hot to cool off in after sitting poolside in +35 degree temperatures. The adult pool also had no fun daily activities happening at it. If you want a place to read a book and listen to elevator music...this is the place to go. Not a bad thing but just not what we had expected nor wanted. We ended up going over to the main pool at the Grand Palladium as it had some DJ music and activities each day, we opted to put up with kids to get away from the adult pool for a few days. Dolce our pool server was outstanding! Daily room servicing was very inconsistent. Some days we would get full restocking and others nothing. Some simple misses - housekeeping not giving towels or replenishing amenities. Air conditioner in room - issues in our room and my brothers room as well. Butler's in our building were always attentive to our needs and tried their best to meet our requests. Angel was awesome! Limited choices on the adult side for breakfast and lunch - only al a carte options available. One buffet choice which was at the Grand Palladium side (with a million kids). The grill at lunch at the adult pool was just mediocre - one can not eat burgers and nachos everyday. There needs to be something poolside other than the grill, which by the way stunk up the entire pool area starting around 10am each day. Most al a carts are located on the Palladium side (with kids). Night life on the TRS side - only 1 bar (gravity bar) which was on the top floor outside - super windy every night, it was hard to enjoy anything up there. Lobby bar is set back in a corner, I don't think many guests even knew it had anything going on at it. Which is a shame as it is a beautiful spot and could be a great nighttime area - if something fun and upbeat was happening. Yuri at the lobby bar was great! The beach area is beautiful! Not manicured great everyday but the water and sand were amazing. Service at the beach was very good. Paty and Isreal were amazing! The food was just ok overall at TRS and connecting Grand Palladium. A few al a carts were very good - Chang Thai (went to twice), El Gaucho steakhouse and Helios (on TRS side). Buffet was not great at the Palladium, our bfast experience there was less than stellar. We had 1 dinner there and it also was nothing I would want again. Room service ordering is through the app on the tv which was pretty cool. The food for room service was also inconsistent in the quality we received. It's not bad but we ordered the same thing a couple times and each time it was different? The spa was absolutely amazing - having access to the pools/salt room/ice room and infinity pool on the top floor was great! Best part of booking at TRS is the ability to use this facility for free - just wish it was on the TRS side and not the Palladium side. Honestly, I would give this a 7/10. If you are looking for a place to just simply relax by a very hot pool, listen to soft elevator music and not participate in a lot of daytime or nighttime activities then this resort is for you. Its a beautiful new resort but for us we wanted more activity than this had to offer. I would recommend this resort only to those that want a few days of relaxing - 2 weeks was way too long here.

TRS Coral: Lap of Luxury!

TRS Coral is a new resort, having opened about 6 months ago. These folks have built a beautiful resort, top notch in every way. The manicured grounds, the infinity pools, the spa (especially the hydra-therapy treatment), the Cabaret (fantastic show - entertainment for three hours!), the staff (very friendly and helpful)....the experience was wonderful for all 6 of us (family). We were also very impressed with tripcentral.ca - their communication with us was very useful and timely. Thank you trip [... read more]central.ca and thank you TRS Coral!

Grand Palladium Kantenah: Amazing Resort

This is one of my favourite places. It’s a beautiful place. Has amazing food and staff. Yet the best thing of all is pop. That means people of palladium. It’s the best nightly entertainment I have ever seen. This place is a must.

Grand Palladium Select Costa Mujeres: Fantastic experience!

My wife, two children and myself were just amazed at the brilliance of the Grand Palladium! Every facet of the resort exceed our every expectation! We were in a loft suite in the Family Selection and we cannot recommend this area enough. From the private check in, to the 24 hour Family Host, and the overly attentive staff at every turn, we were felt to be special, unique individuals within a very large resort. Our Family Hosts Abagail and Andrea greeted us (and especially my children) so warmly  [... read more]at every turn, we felt like a part of their family! My son was over the moon, when they brought us an XBox to our room for the week! As well, Monse adopted our 2 year old daughter, and treated her like a princess! Her nails have never looked so good! She took such good care of our children! The resort was fantastic! The shuttle and boat service was amazing! We never had to wait more than a minute or two to be taken to our destination. On the few times we chose to walk to the Village (or home to our room on the beach) it was such a serene and pleasant trip. The restaurants were awesome! All of the A la Carte’s had a kids menu as well, so we all could thoroughly enjoy our meals (and my wife and kids enjoyed the “fire coffee” show in the Mexican restaurant!). But by far, we loved the coffee shop the most! Red velvet cake every day! My son was in heaven! Strongest recommendation for the resort, and in particular, the Family Selection! We can’t wait to return!

Grand Palladium Vallarta: Absolutely wonderful resort

Lots of stairs , not a resort if you have mobility issues. Brand name liquor at all bars, food was wonderful at the steak house and Japanese restaurant, buffet was average. You should check if your package includes reservation for the specialty restaurants, you can go and ask if the have room and you may have to wait. Entertainment was pretty good, and it was nice to see that the children could preform before the main show. Rooms were a great size , balcony was really small. Grounds could have [... read more] some work done around the rooms and pool area.

TRS Turquesa: Our Favourite !

We have had 8 stays so far at TRS and we totally love it. Its our favourite. We planned almost all of them through TripCentral. Nicole DeForest, our agent, was beyond awesome to assist us and our friends that came along with us. Highly recommend. Tesa and Kevin B

Grand Palladium Jamaica: Great Resort!

This hotel was HUGE! It was so nice and clean. Lots of places to eat and great food at each restaurant. The staff was amazing and so nice. We had such great weather and made the trip even better! I would recommend staying closer to all the amenities as some of the buildings were pretty far to walk each day, but not a big deal. Overall, great vacation!

Grand Palladium Vallarta: Great resort for families with kids

The hotel rooms were great. Some rooms did not have a great view, i.e., back of kitchen hut, but staff was very accommodating to switch us to better room with an amazing ocean view. Poolside bars were hit an miss with making good drinks. Some bar tenders just rushed making the drink and were poured all over the glass making it very sticky and the quality of taste of same drink varied bartender to bartender. Food in buffet was good and lots of variety. The evening entertainment was top notch [... read more]. Kids pool had 4 water slides and great life guards they helped kids. It was fairly easy to find a place to sit pool side as security guards removed towels of people who claimed many chairs too early. Beach was sandy with lots of waves down the shore for surfing.

Grand Palladium Palace: Beyond my wildest dreams!

A combo of pure speechlessness and “This place is a dream” was a phrase said countless times over the week by us. I 100% recommend anyone to visit. families, young and old alike. It is truly paradise

Grand Palladium Jamaica: Amazing Resort

We loved this resort! Rooms were clean, grounds were very well kept. The pool was always clean. The staff at this resort were all amazing! Food was excellent. Overall an amazing experience! We would definitely return!

Grand Palladium Jamaica: Family Trip April 2019

Amazing week away to Grand Palladium Jamaica. We traveled through Air Transat and stayed on the Jamaica side building 14 - room 1430 from April 6-13. We had booked a one bedroom suite and was so pleased to have a full ocean view from the living room balcony. Phylicia Haywood was so amazing at check in and was able to give us a third floor room and also helped us get a late check out on departure. Our room was clean but we did have an issue with little lizards getting into the room a coup [... read more]le of times. Like others have mentioned - the rooms are very clean...but could use some refreshing. We were always comfortable and never spent alot of time in our room. We ate at the Negril and Mo'bay buffets, the Jamaican, Mexican, Italian, and Poseidon restaurants. We loved the Poseidon the most - all the food was amazing and always hot/freshly prepared. The view was also amazing. We enjoyed the Mojitos from Charlene outside the Italian/Asian restaurants - she is the best Mojito maker yet! We found we always had amazing service from every staff member we talked to - everyone from the gardener, the kids club staff, the maid, and front desk - all were eager to help find our way around, or make our stay better. We were asked if we wanted a massage etc as we walked around, but never harassed or bothered with extras offered by the resort - all staff took a "no thank you" politely. We did travel with our 7 year old daughter who loved the resort and all staff were eager to engage with her and teach her about their culture. She even got brave enough to order her own treats from Ms Lou's and slush at the bar. Some other great staff we would like to acknowledge was the bartender Paula...who worked at the infinity pool bar and at the sunset beach during our stay. She was so great with drinks and customer service. Always a huge smile. We also really liked the bartender at Poseidon at lunch - he had curly hair and I think his name was Alex. The lifeguards were great when our daughter was (we think) stung by a jellyfish one afternoon after a heavy rain day. We never had the issue again but they were calming to her and provided lidocaine jelly to help. This is the first trip we experienced, after staying at many 4-5 star resorts throughout the Caribbean, that we fully intend to return to. We would recommend this resort to any traveler but would try to book the Lady Hamilton side due to proximity to our favorite spots (sunset beach/Poseidon). When we visit again, we will be sure to bring an extension cord, as the rooms have limited outlets available. As a side note - we used the club mobay for arrival and departure. We wouldn't use it again for departure, but was great for Arrival to get through customs quicker.

TRS Coral: Great Resort - still some bugs to work out, but Beautiful

The staff are tremendously friendly. We made friends with many of them. Shout out to Aurelia & Yuri, they are the best! So friendly, willing to help and genuinely happy to see you. The service over all was very good. Restaurant food was 8 out of 10 and room service we good too. We had the loft suite near the ocean. It was beautiful. We found the music a little to mellow. It was elevator music for the most part and when they had live entertainment (which was awesome) it was just too mellow. If yo [... read more]u are looking for a quiet get away you will love this resort. We are middle aged but not quite ready to sleep in the afternoons! The beach was nice, clean and lots of area to get shade if wanted. Same goes for the pool. Plenty of lounge chairs! The boat taxi was a nice touch. Overall this is a great resort. I imagine in time it will be right up there with the best of them!

Grand Palladium Lady Hamilton: Beautiful resort!

This resort had all of the things you want from a luxury resort from the adults only beach to the infinity bar it ticked all the boxes and was amazing for our vacation! I would definitely go back as soon as possible.

Grand Palladium Vallarta: Wonderful Family Resort

The Grand Palladium Vallarta is an excellent family orientated resort. The pools are wonderful and the beach great for boogie boarding or beach combing depending on what you prefer. There are numerous food establishments but time your dinner time as depending on how busy the resort is you may have a wait. We upgraded upon arrival to the Family Selection area of the resort. The rooms are a bit larger, the pool area quieter and the restaurant and bar/snack area are both great. This was [... read more] our first all inclusive experience as a family and we highly recommend the Grand Palladium.

Grand Palladium Lady Hamilton: Jamaica Fun in the sun

When we arrived, we were treated with kindness and courtesy. Easy check in and we’re given a beautiful ocean view room. The staff were friendly all week. The food was great and drinks were amazing. Pools were very clean and jerk chicken was addictive! Favourite restaurant was Bogali - Indian restaurant. Food was terrific in fact went to this one twice!

Grand Palladium Jamaica: Beautiful resort

A very beautiful, clean resort. Pools are very inviting & grounds are immaculate. There is food for every palate. A great resort for a relaxing vacation but lots of entertainment for the younger crowd.....activities for the very young to the elderly. Lots to do for any age group & a great place for a family vacation.

Grand Palladium Lady Hamilton: Average Resort

Resort is nice but nothing special. Average stay, older property but well maintained. Rooms were the most modern part of the resort. Nice and spacious, clean. Food was great. Beaches were okay - a bit small and not the clearest waters. Our main disappointment was the staff. We met a few great people, however overall we were not impressed. Majority of the staff were rude and avoided looking at you when you needed something. Most were very slow and looked miserable. Not the best first impressi [... read more]on of Jamaica. I’d save my money and go back to Mexico where all staff are hard working and go over and above to ensure you have a memorable experience.

Grand Palladium Vallarta: Very nice trip

Very pleasant staff. Excellent food. Weather was perfect. Comfortable bed. Room was cleaned and fridge stocked daily. Overall a very nice resort and good trip. It seemed to be a great choice for people with kids. Lots of stuff for them to do.

Grand Palladium Kantenah: Nice resort

Nice resort for people with kids. Good service, good food and nice installations. Long wait sometimes for restaurant and even more with 2 young kids. Room was ok but the matrice was not really comfortable. Sports installations were amazing and nice long beach. I would not rebook with Westjet as we had a few bad surprises though.