Catalonia Playa Maroma: So glad we picked this hotel

This hotel is wonderful for service I can't say that enough. We have been to Mexico several times and all the staff went above and beyond. Great hotel for families. There was always something for the kids to do daily. I would highly recommend this resort. Food was also great and served in a very timely Manor

Sandos Playacar Beach Resort: Amazing Beach! Disappointed in the Service :(

We have stayed at the Sando Caracol previously and decided to try the Playacar! Hands down the beach here is so much better than the Caracol but we preferred the set up and service at the Caracol. We purchase the Select Club Adult only each time. The Playacar does not have the same service (bartenders did not have any drink consistency or service), bar is not situated well for access, our room was only cleaned twice in a week and if you had a black wrist band (Elite Club), the staff catered t [... read more]o you and ignored the gold Select Club. The Italian, French and Mexican A La Cartes were great! El Gaucho the Steak house, not so much as the steak was not cooked to specifications for either of us and you had a buffet salad bar and dessert bar. Morning buffet for Select Club had a great service! The Select Club and Elite section needed better signage as it was a direct path from the middle lobby and everyone walked through (families and children) when the main pool was off another branch of the path. The rooms were ok, they could do with some updates to the furniture but overall bed was comfortable and great storage. Our fridge didn't work when we arrived but our concierge Maria (over a 2 day period) was able to get it replaced. The beach and ocean were great for 4 days of our stay, the staff cleaned the weeds all day off the beach! The Wi-Fi was amazing outdoors but not in the rooms so it was sitting on the balcony if you wanted to connect. All in all, great weather and relaxing time but disappointed in service!

Decameron Los Cocos Guayabitos Ramada: A good resort.

Good clean resort. Some buildings are older and some newer. Food isn't the best but it's ok. A la cartes are better. Four pools to choose from including an adult only pool. It is right on the beach and the ocean is fantastic to swim in. Mostly attended by Mexican families when we went in May. A lot of Canadians come here in late and earlier in the year. More restaurants bars etc. are open during this time of year. We have been here five times now and look forward to returning again.

Riu Palace Costa Mujeres: Amazing resort beautiful beach awesome food.

The 2 beds in the room were small twins. we were told double beds, so we needed a sofa bed to accommodate for 3 people in a room. Also needed a divider between the bathroom and the beds in front of the bathtub .

Barcelo Maya Caribe: Love love love this resort

This resort is amazing, clean, friendly with spectacular scenery ,everywhere you look it’s like a picture postcard ….. absolutely breathtaking. Plenty of good food all day long with amazing service! Our second time here and can’t wait to go back.

Bahia Principe Explore Tulum: no so good anymore

unfortunately the resort its not as I remember, I did stay at coba last time and I did have a good experience then, the room smells really bad the humidity was so bad that you could smell it form outside the door, the sofa was very dirty, the bedding had some holes and in a very used condition and pillows smelled so bad, I dont think they were change. i did book another room for my mom and was better but she was in the opposite side of our room and in a 3 floor for an old lady, i did ask to put [... read more] her as close as possible before going there and wasn't granted, so for a couple of days we copped but at the end we have to pay for an upgrade and ask to move her closer to ask, which I regret, because her room humidity was so bad too that she was sleeping with a mask on it. our mattress were terrible hard that I could sleep well the whole week, for the pain in my hips and the smell, their solution about the smell it was a dehumidifier which didn't work, so beside the smell, the mattress now the NOISE. our fridge were disconnected for two days before leaving, my mom phone never worked even after I did ask to fix it because I was worry that she need it for an emergency. when showering water was running out the shower door to the floor room, and last , FOOD was okay, but I noticed that no more natural juices, desserts and bread without flavor, no beef only grounded, just one day I have a little bit of steak, like i said food was okay but no wonderful like other hotels. needs improving at the time of check in, not information at all, at least that what happens to us, we had to figure out how it works. we aren't all digital folks. now the positive, we had a great time with entertainment, the private restaurants were great, great pools, good room sizes, most of the stuff was friendly and willing to help, love the setting of the resort, their vegetation and green areas are great, transportation inside the resort was good.

Golden Parnassus Resort & Spa: Loved our resort

We had to switch rooms 3 x. First room ac wouldn't lower so too hot 2nd room leak in roof onto bed. 3rd room fine. They accommodated us quickly. Sometimes key cards wouldn't work. But I would still stay here again. The only resort I would ever say yes I will come back again. Staff so nice.clean facilities. Food good. Everything in walking distance. Loved it.

Riu Santa Fe: An OK resorts

The hotel is OK. Food need improvements. Show needs lots of work. To much party in the middle of the day. Need to be more strict with guest yelling in the hotels pass 2 am or being loud at 5am. Hat dog and burger needs taste horrible.

Bahia Principe Explore Akumal: Bahia Principe Luxury Akumal - An outstanding vacation destination

The hotel is incredible. It's made up of 4 resorts and if you book your stay at Akumal, you have access to all of them. Great pools and the hotel is right on the beach. Every night there is entertainment (including a dj that plays amazing music until 2pm). Food was good... They have several restaurants that serve a variety of foods from cultures around the world but you have to reserve these in advance or you won't be able to get a table. Book your dinner reservations 5 days before you head out  [... read more]to the resort. Staff are very friendly and helpful. It was a great stay.

Bahia Principe Explore Akumal: Bahia Principe Luxury Akumal - An outstanding vacation destination

The hotel is incredible. It's made up of 4 resorts and if you book your stay at Akumal, you have access to all of them. Great pools and the hotel is right on the beach. Every night there is entertainment (including a dj that plays amazing music until 2pm). Food was good... They have several restaurants that serve a variety of foods from cultures around the world but you have to reserve these in advance or you won't be able to get a table. Book your dinner reservations 5 days before you head out  [... read more]to the resort. Staff are very friendly and helpful. It was a great stay.

Hotel Marina El Cid Spa and Beach Resort: Excellent Value for Money

Stayed at the Marina El Cid from April 12 - 19th. It was a mother-daughter vacation and we were not disappointed. Meals were good, had an assortment of ala cart restaurants to choose from which included restaurants from all 3 resorts. You could book 2 days in advance. Especially liked the shuttles (via golf carts) that were available as my mother had difficulty walking. Buildings also had working elevators which is sometimes a problem with some resorts. If you're looking for a resort wi [... read more]th extensive evening entertainment, this is likely not the place for you. Most entertainment was small, but yet just enough for us after a long day in the sun! From what we could see they had an excellent kids program, as well as an area dedicated for the kids which included cliff jumping and a slide. Lots of interactive activities by the pool which included foam party, water obstacle course, and lots of other beach and pool games to keep you active if you wished. This resort also promotes time-sharing and we were lucky enough not to get approached, but we noticed there were several others who had so be prepared for the "pitch". Only downfall for the vacation was the beach - this is no fault of their own and they made every effort to have the beach cleared up every day of the sea weed and algae. Personally I wouldn't swim in it so if you're all about the beach, this may not be the place for you as it's very limited. There are numerous swimming pools available to you amongst all 3 resorts and plenty of quiet space. The Marina side seemed to have the louder music and entertainment and was quite lively and fun! The other 2 resorts seemed a bit too quiet for my liking. This resort is approximately 25-30 minutes from the Cancun airport. For a 4.5 star resort, extremely pleased with our choice for this vacation!!

Secrets The Vine Cancun: Wonderful vacation

Resort is great for those who want relaxation and to chill out. Adults only. The music by the activities pool was not that loud and somewhat subdued. Mainly couples, and some friends/family/corporate/wedding groups. The various live performers each evening were amazing. The food overall good to very good. No reservations required and never had to wait if you go at their opening times. The service all around excellent. The 3 pools were 4'6" depth which is perfect to practise to swim. To get  [... read more]a chair with an umbrella you should go down somewhat earlier but they caution to not leave unattended for more than 90 minutes. Rooms were well supplied. Odd numbered rooms in general more quieter (unless there is outside entertainment) as even numbered rooms faced the hotel AC fans blowing so you can hear them mildly all day and night running. I loved their app to know about the resort, restaurant menus and daily activities

Secrets The Vine Cancun: Review

Smaller, boutique resort. Very good staff, food was excellent, rooms were quite spacious, some of the items in room were a bit older and worn (such as hairdryer etc.) beach was lovely and could be viewed from balcony or pool. Night activities at the resort were also very good and had excellent live music!

TRS Coral: Great hotel on a wonderful beach

Our last visit was pre-Covid, the hotel grounds have exploded, but are manicured and being maintained. The overgrowth is being replaced with new plantings and couldn't give a better feel or aesthetic. The rooms have not changed, are starting to show some very minor wear and tear. We had a swim out, pool side and one piece of the decking fell away ( likely due to previous guests having lots of fun on the edge of the deck) a call to the butler was all it took and within minutes maintenance was  [... read more]there to complete the repair. My only criticism is that the drink service promissed at reception for our room, was mostly lacking. We had a difficult time flagging down the poolside servers. So, I'm not sure if that was an oversight on managments part, to communicate to the staff the need to service the few occupied pool side swim out rooms. During our week stay there were only 5 swim up rooms occupied from what we could see. Since this was a room we requested, but did not recieve upon arrival. We did have to pay a rather heafty premium to get the benefits of this room. Butler service was included in the pricing and we had the privilage of having Fernano and Carlos take excellent care of us. The turndown service was very nice. All the staff working in the restaurants were excellent. The SPA is amazing, a definite treat to have had a massage and endulge in the hydrotherapy. The beach was very clean, lots of sand and the water was lovely. The hotel offers a beach bar, with servers. They all work very hard and appear genuine when saying "its a pleasure" when you thank them. The towels are always plentiful and you can refresh without issue any time during the day. Premium , top shelf, liquour at the bars. Wine was not great, and the restaurants have what should be better options for purchase; however I found they were too pricy for me personally. Good wine comes in all price categories and TRS definitely has a focus on the higher end wines. I have a very specific allergy and they were most helpful in offering me suitable options. I would not hesitate to return to TRS Coral. You actually do get treated royally there!

Riu Latino: Very nice, clean, and fun resort

The hotel rooms were spacious, we had partial ocean view, 2nd floor. It was clean and had a liquor cabinet and restocked beer and beverage mini fridge. The second night, they put rose pedals all over the bed and floor, it was a nice surprise. The staff were all very friendly! All of the bars were clean and the staff were happy to be there. Coffee and food were also great. There were a lot of food options.

Bahia Principe Escape Sian Ka'an: Relaxing Atmosphere

Clean and well maintained rooms, friendly staff. Entertainment staff are very nice. Could provide better shows, we enjoyed the 80’s music and Latino Band. We watched Origen at Tulum arena and that show was amazing and worth the $10.00. It was nice to be able to hop around Coba, Akumal, Tulum and Sian Kaan.

Riu Vallarta: Mostly good but some issues

Pros: The hotel is beautifully. The staff amazing. Everything was spotless… they were constantly cleaning. Food was very good. Specialty restaurants were excellent Cons: The entertainment was terrible. There were a couple shows that were good but they were once a week. The local bands were great… everyone up dancing! But again twice a week. The other nights there was nothing. Every Friday there is a big RIU party but it is next door at the Jalisco. Extremely crowded… no sea [... read more]ts… more like a rave for teens but there were as many older couples as there were 20’s and there was nothing planned for us. Some boring evenings Lack of restrooms near the pools and no restrooms in any of the restaurants. It was a long walk to the closest washrooms Elevator in our area was out of service three times while we were there which involved a lot of extra walking and stairs… we have mobility issues so it was a big problem. Lack of consistency with bartenders. Some were great and some you had to tell them how to make a drink. Hit and miss! The pool water was like a bath. I know it was hot there but the water was not refreshing

Ventus Ha at Marina El Cid: Beautiful Resort

Went to the Ventus Ha very last minute with a friend, cannot say enough about the staff, food and beautiful pools. If you’re looking for a beach this place is not but you’ll always find a pool to suit the vibe you want. Enjoyed the water Zumba and aerobic classes and the unlimited a la carte restaurants.

Grand Palladium Vallarta: Beautiful resort, But...

The resort is absolutely beautiful. Very tropical looking. Kept very clean. However, although the staff works very hard, there is very little friendliness. Nobody was rude, just not friendly. There were a few exceptions, but in general we made no new friends on this trip. Also, the food tastes pretty good, but extremely repetitive, and not hot. Even though it's all in hot plate dishes, it was room temp most of the time. It's also an open air buffet, and most of the dishes were not covered, so fl [... read more]ies all over the food. Animation team worked very hard, but not enough of them. Maybe 5 of them for 2 pools and the beach. We hung out at the activity pool and didn't see them until 3 or 4 pm. Very boring. As beautiful as the resort was, and has so much potential, we would not book here again.

Riu Latino: Amazing Resort

One of the best hotels I have ever stayed at will look at more Riu hotels in future! Attentive staff Great food so much to choose from Lots of pools great beach & You have to check out the spa Highly recommend