Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5242 Reviews)

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Tamnguyen  - 

Verified Purchaser

Hotel Mojito: Excellent resort

Very good service and friendly . Garden and housekeeping was clean. Just one thing border me was a lot of mosquitoes beat !! Definitely I will be back again. At the last time I been there . I was not see any show music. Hopefully next time have show for enjoy .

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Southwest1  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Amazing Trip!

The minute we stepped into the Iberostar Rose Hall Beach Resort I new that our week was going to be amazing. The grounds are beautiful, the staff are wonderful and the food was delicious every single day. We ate at all three of the à la carte restaurants and the Cajun and Steak house were our favourites. The buffet had different themes every night for dinner. Lots of options that were all very good. Drinks were all delicious! Special thanks to Peter, Colors and Massimo for making my son's vacat [... read more]

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Malai  - 

Verified Purchaser

Iberostar Selection Ensenachos: An Excellent Place to Relax and Rejuvenate

I am one those people whom you would call a “workaholic”. Being at the Iberostar is one of the most enjoyable and relaxing experiences that I could have. The resort is so big and beautiful and clean. If you love to take a long walk or jog, this would be the place, as it would take over an hour to walk from one end to the other end. The Iberostar Ensenachos resort has 5 swimming pools and not just one, but two connecting beautiful longest beaches for you to enjoy. Each side of the beaches hav [... read more]

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Alice49  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Lovely place

We felt the place was well kept, the grounds were beautiful, we loved how we could sit on our balcony and see a distance instead of having foliage in the way. The pool area was great and we appreciated the job that was done to keep the beach clean. The restaurants were great! Evening entertainment was good. Only negative comment was that we were told men needed to were pants and many of them were wearing shorts, even jean shorts and a cap on their head when this was suppose to be a a la cart res [... read more]

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Beach watch 85  - 

Verified Purchaser

Iberostar Waves Dominicana: Ideal for all ages

Iberostar Dominicana and Puntacana are the same.Choose which one is better price. Check in /out very fast. Staff are friendly.The WestJet tour rep more intrested in selling tour pakages than explaning other things.The tours are very expensive,most are over $100 US p/p. We stayed in bungalo type suite and it was very good. The site has beautiful landscape and well maintained. Walking around the site is very enjoyable.Beach is very nice .No water shoe required. The waves are bit high and the water [... read more]

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Dtroy  - 

Verified Purchaser

Iberostar Waves Cozumel: just ok friendly staff

The resort itself had pros and cons it is set in a jungle setting a lot of foliage but not flowers and color we didn't get one mosquito bite they do fog at night i expected to see more iguanas laying around but only saw one as well as a wild pig one night . they have peacocks wondering around but only one male they did have flamingos, turtles and iguanas in front of the buffet the room was disappointing it reminded me of something the flintstones would live in although colourful and clean it ha [... read more]

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Willrdw  - 

Verified Purchaser

Iberostar Origin Daiquiri: Not as good as I expected

They like return business and I think they respond well to direct contact with their sales manager. Our standard room was upgraded to a superior ocean view for no extra cost. Grounds and rooms are in good condition. Pillows are not good. Mattress isn't the best. TV and reception is good. Shower is very good. Food is ok but all 4 people in our group experienced minor intestinal issues for the 10 days we were there. This was our first experience with this issue in our 7 previous visits to cuba.  [... read more]

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Mobster1506  - 

Verified Purchaser

Iberostar Origin Daiquiri: Good but could be much better

Very small resort but it made everything close and easy to get to. I thought they did a great job keeping the grounds up and was enjoyable to walk around. The biggest issue at this resort is the food. Fresh grill stations were great but premade food was terrible. Worst desserts we have had at a resort and breakfast, other then the omelet station was almost dreadful. The lobby area was fantastic other then the wicker seats...very uncomfortable as they are missing all the cushions. Management said [... read more]

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Dustin  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Perfect Resort for a Destination Wedding

We got back from the Iberostar Laguna Azul on November 30 2015 and it was one of the best weeks of our lives. We would definitely recommend this resort to anyone thinking about a destination wedding or just wanting to get away for a week. We've stayed all over Cuba and this was the nicest hotel we have been to. The food was the best we've had in Cuba, there was always lots of choices and everything was edible. The staff was very helpful and courteous every time we were in contact with them. The  [... read more]

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Thaliaakayy  - 

Verified Purchaser

Iberostar Waves Cozumel: Amazing Vacation

My boyfriend and I traveled as a couple to Iberostar for a week in mid November. The first night we arrived it was pouring rain and we had a leak in our closet - no one really came by to check it out when we called the front desk however it was late and I'm assuming there was nothing to be done about it. It rained in the evenings for 2 days after and didn't leak again. The resort is beautiful, individual bungalows made it feel like we were in the jungle. The AC is powerful and there's a fan for [... read more]

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Jplovedove  - 

Verified Purchaser

Iberostar Selection Varadero: Great Staff

Grounds are very well kept. We were in building 17, very short walk to the beach. The room was very spacious and clean. The Japanese restaurant was the best. The food at the buffet gets tired by the end of the week, but there was a great variety. Lounging by the pool or on the beach you get in seat service from the bar which is great.

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Sam 48  - 

Verified Purchaser

Iberostar Origin Daiquiri: Average resort.

The grounds of the hotel is good, well maintained, nice and clean. Beach is amazing. Lobby bar is open at 8 AM-late, in most resorts in Cuba bars are open at 6AM-cup of coffee for people living early in the morning for airport. Charge for safety box in room - first time at Cuban resorts-visited Cuba 11 times. Room is nice and clean. Food is monotonous, every day is the same, luck of fruits-surprise?

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Retz  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Great vacation resort

Room were perfect as well as room service, great food, well organized, top notch installations, friendly staff absolutely nothing to say against this resort. I enjoyed everything about it. Would recommend this resort to everyone

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Star Wars  - 

Verified Purchaser

Iberostar Origin Laguna Azul: It's an OK resort.

The hallway lights were either very dim or no lights at all throughout the sleeping quarters. Some sections in the outside of the buildings were poorly lit as well. The staff were friendly enough most of the time.The food for the most part was adequate but sure could use some improvement. It was very bland. If one is expecting a 5 star resort, it's more like a 3.5-4 star. All in all; we had a good experience.

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Geep  - 

Verified Purchaser

Iberostar Origin Laguna Azul: This resort was... OK.

This was my first resort experience. We went as a family with our 2 year old for a wedding. The bad first: This resort is not at all like in looks in the photos. I think the photos were taken on opening day when it was all shiny and new, because what we saw was old and tired. Our suite smelled like a damp outhouse. Our air conditioner did not turn off. One of our toilets leaked and the other had not seat. Our power would randomly go off for hours at a time (but somehow the tv always worked!). T [... read more]

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Charcon  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Beautiful Resort

The resort is beautiful and so are all of the staff at this resort. Our room was fabulous as was the service we received. Although Cuban cuisine may not be to everyone's taste, there was plentiful food to choose from. The entertainment team were engaging and fun and the grounds ar kept up well. All 5 pools were open, and you have a nice choice of a quiet pool, the party pool or if course the beautiful beach! The al a carte restaurants were good. We truly enjoyed our holiday.

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Dparis01  - 

Verified Purchaser

Iberostar Selection Ensenachos: Amazing and relaxing

Many new updates, food terrific, spa side for adults only is so relaxing. Massages inexpensive and terrific. Staff is amazing and are always there to offer you refreshments. Wifi now available which is a huge improvement. In Cuba I think this is one of the best resorts

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Terp  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Nice Place

We really enjoyed the layout to the resort. The food wasn't bad either and the room was really NICE!!! They need to have more variety in Alcohol. We are big Amaretto Drinkers and they would only had a bottle every other day for the 1st 2 days then nothing after that.

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Sharoncouthino  - 

Verified Purchaser

Iberostar Origin Daiquiri: Fantastic Beach! Amazing Staff!

Resort staff are very friendly, provided excellent service and smile always. Food is OK never left restaurant hungry or not satisfied. If you dont eat fish, you're in trouble. The Italian Restaurant was great. Resort is older but they're in process of renovating rooms. Grounds and common area`s are immaculate. Water pressure could be better and hotter. Management needs to be around to see whats going on. There was a huge towel issue. We didnt get beach towels for 2 days and i believe some people [... read more]

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Kdxrider  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Loved this resort

Resort is the perfect size with everything well laid out and central. Very clean. Room was made up and fridge stocked daily. Food, for Cuba, was very good. Pools and beach area were very clean. Three pools to choose from, the central pool being the party pool and the other two on the outsides quieter. Staff very nice and was very impressed by the quality of the nightly entertainment. Don't miss the Circus show. Only complaints, hot tubs were never hot (maybe seasonal?), and water pressure and te [... read more]

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