Buenaventura Grand Hotel and Great Moments: Nice Resort

The Bonaventura Grand itself is a lovely, clean hotel. However we booked a deluxe king room, we did not know that it did not have a balcony, and faced the busy street. We requested a change and would have paid for upgrade, but they could not do it. This hotel was overcrowded for its’ size. Food choice was mostly mexican based…however there was a grill restaurant where we could go. There was always a good choice of fresh fruit, breakfast was very good. The staff is friendly and helpful, [... read more] but many do not speak English. The beach is not really walkable, full of stones and pebbles.

Allegro Cozumel: great resort

Hotel is awesome. Beautiful grounds, pools and beach outstanding, excellent food, great staff, lovely accommodations. Got premium room. Access to Santa Rosa Bar fabulous. Excellent service all around. 4th visit to Allegro Cozumel. Never disappoints

Iberostar Selection Paraiso Maya Suites: Iberostar Paraiso Maya

We have now been there 53 times. Need I say more? And, on this trip, they added a weekly dinner buffet on the beach. It was great! Try this place just to debate whether the Golden Margarita or the Mango Margarita is better!

Occidental Cozumel: Pictures can be deceiving!

We vacationed here as a party of 6 end of April 2023. This hotel is located and surrounded by serene, stunning gardens and forests. Ground keepers do amazing work here. Food in buffet is for the most part well done but at times hard to figure out if it's a theme or not. our group of 6 ate at 3 a la carte. Italian, Seafood, and Mexican. We thoroughly enjoyed all three but requested to re visit the Mexican as it was the best in ambiance, great staff and great food. ( Thanks goes out to Danny and t [... read more]eam.). All a la carte venues were beautifully decorated. House wines are Spanish and are fairly good. Housekeeping was outstanding both in rooms and public areas. Biggest downside is the beach or lack thereof. Most was washed away during last few Hurricanes. So seating can be crowded at times. Pools are nice but as we are beach people we found ocean to be murky and continually stirred up by the multitude of boats speeding to pick up divers at the pro dive shop adjacent to the hotel. Perfect local for vacationing divers. Other that this issue at the beach this hotel checks almost all boxes. We made best of it and had a great stay here, this our 2nd time.

Sandos Caracol Nature Resort and Water Park: Poor/Unfriendly Service

We unfortunately did not have the greatest time at this resort. Many people shared the same experiences. Dirty room, poor service from staff. Food was decent but not great. Buffet meat was consistently way overcooked. The waterpark needs some repairs. My son bumped his head and back due to uneven slides. He was also attacked by one of the wild life and scratched on his hand by the pool. The animal jumped onto our chair and grabbed food from him. The staff called my wife a drunk when she a [... read more]sked for her first drink from the bar. Most of the bar staff seem unpleasant and the same goes for wait staff. They seem to want to stand around and chat amongst each other rather than help the guests. Bars rarely opened on time and we're not staffed properly by the pools. So much went wrong at the beginning of our trip that 4 of the 9 days felt like a write off. The managers did end of upgrading our room for our troubles and provided excellent service. I would recommend speaking to managers if you have issues not the front staff. Was never able to get in touch with reception or anyone by phone including room service. No one ever picked up the phone. I had to go to the front desk each time I needed something or had a question. This resulted in wasted time. However they were able to call us to try and book us for a time share presentation. Overall trip ended up being not what we had hoped for even with our expectations set lower than normal.

Ocean Maya Royale: Amazing stay

We are a group of 5 who went for a one week all inclusive vacation to this amazing resort/hotel. Had a fantastic time starting with the friendly staff to the succulent food to the luxury rooms, two large swimming pools, eco friendly grounds and the ocean frontage. There was plenty to do daily in the resort that our time literally run out before we could fully immerse in the whole experience all which it had to offer. We left with ideas of returning back in the near future.

Melia Puerto Vallarta: AVERAGE RESORT - PRETTY MUCH RUN DOWN ROOMS

Nice location the resort is located, however the rooms are very much of a run down overall. The bars are absolutely a mess Entertainment was good, the lobby normally is always a vibrant place, this was dead.

Catalonia Grand Costa Mujeres: Loved it

We completely loved our stay at Catalonia. Everything was great. A few of our requests for bed linens and a new iron were not responded to on time but I would say that was minor when considering the whole resort, the service and the quality we received. Beach was clean and grounds were immaculate and the staff were always friendly and helpful. Highly recommend this resort.

Secrets Huatulco: Not Impressed

Features of the Hotel are Tired and run down. Food is average and need a Dinner buffet. Beach has rough course sand. Evening entertainment sub par. Very noisy resort in the evenings from the music.Staff friendly but You can tell the Management does not have high expectations with the quality of the buildings and care of facility. Too much time wasted waiting for elevator going to eat or go to the pool. Definitely not a 4 1/2 star.

Grand Park Royal Cozumel: Excellent Resort!

We both enjoyed our stay very much! The rooms, public areas were spotless. The staff were amazing, friendly and attentive. A few wore masks and there were sanitizing machines scattered throughout the property. Food in the restaurants were nicely served and tasty. The buffet breakfasts were awesome, dinners were adequate but became a bit boring by week’s end. A few more loungers could be used as some guests were without. Afternoon snacks were excellent! We’d definitely return again!

Blue Bay Grand Esmeralda: A few drawbacks that can be worked around!

We’ve been to Blue Bay twice. There are 2 drawbacks: if you can deal with- 1. no beach for swimming BUT pools are great. 2. Food~ great breakfast and lunch. Dinner buffet poor BUT a la cartes are delicious. So book your dinners each night. Staff is fabulous 🎀

Bahia Principe Escape Sian Ka'an: Sian Ka’an

Abraham was THE BEST!!!! He went above and beyond Room smelled musty 10 min trolly ride from hotel to beach If you’re looking for long beautiful beaches this is not a place for you Several small rocky beaches Pools were good, loved the serenity pool Rooms are in the jungle, with mosquitos

Bahia Principe Escape Sian Ka'an: Extremely good resort

Hotel is very good and area is huge, never been to such big complex, in fact there are 4 large hotels within it. There is a convenient shuttle service between them. Beach is not very good but that is nothing can be done about it.

Blue Bay Grand Esmeralda: Needs some TLC .

Grounds not as manicured. Bathroom in pool area 2 out of three bathroom stalls not working . Lids left of septic system smell very unpleasant . Room not kept bed lacked spread left on chair in room. Staff sitting near entrance blocking hall with cleaning cart, animals from resort grounds in cleaning room as food tray left on floor and door opean.

Paradisus Playa del Carmen: Incredible Resort

Our family extremely enjoyed our stay at this resort. There was plenty of options to eat, rooms were spacious and kept clean, lots of great pools. But the best part was the service was top notch from the staff. Very accommodating and polite. We will be back again.

Barcelo Maya Colonial: Great vacation. Huge resort.

The grounds at this property are very well cared for. The property spans 6 hotels with many large pools and lots of restaurants. The a la cartes are very good with interesting food at each one. The room we had was musty and our clothes always felt wet. I guess that’s to be expected in a hot humid area.

Barcelo Maya Colonial: Amazing resort

The resort was excellent and we would go again in future. One thing that spoiled the holiday was the but driver that took us back to the airport took us to terminal 4, we asked him if this was correct for the Swoop airline and he said it was, it turned out that the correct terminal was #2. We and all the people on the bus had to get a minibus taxi to take us to terminal 2 (about one kilometer. There were about 12 people in the taxi, the driver charged us 80 dollars American. I think that  [... read more]the bus driver and taxi driver were operating a scam. I should also mention that the paperwork provided to us did not say which terminal we were to disembark from.

Grand Riviera Princess: Mills Vacation

Loved it, well maintained and very clean, will definitely be back, pool was clean and did not smell of chemicals, did not like the vacation club very pushy, staff always looking to help, restaurants were awesome

Friendly Fun Vallarta: Average hotel, great experience

Hotel was ok for what we paid for! We had a great time. Food wasn't great tho staff frendly...DJ blasts electronic music non stop for most of the afternoon. Nightlife non existent. This is a family resort

Blue Bay Grand Esmeralda: Stay Away!

We've been to Mexico 30+ times and this is the worst resort. Public washrooms were dirty the whole 2 weeks there. Changed rooms three times. No a.c., broken ceiling fan, patio door wouldn't lock. Room towel shortage. Couldn't get toilet paper twice. The food was substandard for Mexico resorts. Even the a la cartes were very poor. Concierge didn't care about concerns. EVERY Canadian we spoke to there, even people who were there before, said it was terrible and would never go back. Believe EVERY b [... read more]ad review and do NOT stay here! I've never complained about any other trip to Mexico.