Bahia Principe Escape Sian Ka'an: Lovely Resort

The grounds were absolutely beautiful- public areas were clean - the room could have been better laid out (needed a desk or sofa table instead of the coffee table between the chairs) - service was top notch & food was delicious!

Bahia Principe Escape Sian Ka'an: Excellent vacation

Last minute vacation to decompress and it was absolutely amazing. Body scrub was just what the doctor ordered and the choices of 4 pools or beach was great. Food was absolutely fabulous and the drinks choices were awesome. I would recommend this resort to anyone looking to have a little quiet time or wanting to go out every night. There are no limits as you can share the other facilities for a variety of activities. Jerrod and Ana were great at keeping us busy at the pool with exercise or games. [... read more] So glad we chose this resort.

El Dorado Royale: Amazing Reaort!

Everything about this resort was incredible! Staff, food, pools and overall atmosphere! Our personal concierge went above and beyond to make us feel comfortable and welcome! I have already recommended this resort to all the people I know!

Bahia Principe Escape Sian Ka'an: Beautiful resort *****

Food was fantastic! The staff was great! I stayed in the penthouse suite Sian Ka’an. The rooms were super clean and everyone was over the top accommodating. I’d go back to this resort in a heartbeat.

Dreams Riviera Cancun: Best resort for a relaxing stay!

Our stay was amazing! The ambience at this resort is spectacular. The rooms, the view, the pools and drinks are all 10/10. The staff here are also so friendly and go out of their way to meet your needs- my favourites were Alejandro from the Entertainment staff and Enrique from the lobby bar. The rooms were always kept clean, housekeeping was twice a day. There is a lot of variety in the buffet restaurant, you will definitely be able to find something to eat there! The Japanese restaurant is a MU [... read more]ST!!! They require reservations but definitely worth going there for dinner! The best dinner I have had at this place. Our server Morimoto was so nice as well. Also one of my favourite things about the buffet was that they had a huge variety of desserts and the cakes from their room service menu! The entertainment at this resort is very nice, they have something different everyday whether its a magic show, dance performance or fire show. Overall, I really enjoyed this trip it felt like paradise! Definitely would recommend this place to anyone planning on visiting Mexico!!

Bahia Principe Explore Akumal: Wonderful resort, very well organized

Hotels environment is amazing, buffet and restaurants serving any food you'd like to eat. Lobby and area around, so close to each other eg. swimming pools, bar and of course big, wide beach! I have to mention that people working in the Reception so kind and helpful. We had a request to change the room if it was possible. Of course we got it! In exchange for a dark room on1st floor with no sun and sprinklers flooding the balcony we got a sunny room on 2nd floor and no chance of flooding the balc [... read more]ony. We were glad how fast it was to move us to new room! It was a vacation for the second time in this resort and was perfect!!!

Barcelo Maya Caribe: Great resort

A big resort but so well organized and maintained, all grounds very green, rooms very clean, spacious with balconies, great food, many restaurants, beautiful beach, excellent spa, very nice mall and all smiling courteous employees. All fabulous.

Selection Riviera Cancun: Azul Beach Resort Riviera Cancun

Just spent a glorious week at the Azul Beach Resort Riviera Cancun. Hotel was beautiful and rooms were well appointed. We got upgraded to ocean view honey moon suite, the balcony was amazing. Food was good, but really not exceptional, just average Resort fair. The only real disappointment was the ocean was churned up brown and full of seaweed, not suitable for swimming at all. Thankfully the pools were large and clean.

Bahia Principe Explore Coba: Overall great experience

My girlfriend and I stayed at this resort for 10 days in November of 2019. This was a great overall experience. Food was amazing, Ala Carts were delicious, rooms were very clean and the resort transportation was efficient and quick. A little rocky beach however it is not a deal breaker. DO NOT go to the Matis Jewelry "Tour" aka pushy sales pitch. Cannot believe the RESORT suggested we go to this place. They have to be paying the resorts nearby the bring unsuspecting victims here. Rude salespe [... read more]ople who will lie to your face about what the jewelry is. If you want to go to Playa Del Carmen please save yourself the time and take the $3 USD bus rides along the highway.

Akumal Bay Beach and Spa Resort: Location, Accommodations, Staff, simply the best!

Just returned 3 days ago, this was our second visit and I am impressed at how the level of cleanliness and professionalism of staff is so consistent. Four buildings which all face the water, spacious, clean, well appointed rooms with a patio or balcony. Beautiful sand beach and sandy ocean bottom once you get out a few feet. The staff are truly amazing! We have travelled to many places and I will admit that the staff here are the friendliest and most helpful we have come across. With the [... read more] combination of all these things it makes Akumal Bay Beach and Wellness Resort the perfect place for a vacation, you will not be disappointed. The only down side to this trip was returning to a snow storm.

Barcelo Maya Colonial: Nice with few issues

Comments on Restaurants and bars Drinks were good. Food was tasteless and bland...overall quality of the ingredients was standard Like the most I found that the staff was very attentive to any issue or question asked of them. Both service staff and housekeeping. I do not feel the restaurant staff should be eating at there stations while working. Saw this at Sante fe and buffet Beach and pool were beautiful, rooms were pretty standard.. Grounds and common areas were very well maintain [... read more]ed and clean.

Ocean Riviera Paradise: Great place to visit

The entertainment staff does a great job keeping everyone happy and engaged during the day and night. Staff were friendly. Not too keen on the "Mexican raccoons" running around most of the day and night but seem to be accustomed to humans. Good food choices. Japanese Teppanyaki grill restaurant was a fun experience.

Bahia Principe Explore Coba: Relaxing trip

Loved the resort, the staff - especially Carlos and Omar. Lots to do. Only thing I think needs improvement is the night time entertainment. I would definitely go back to this resort again and felt very safe.

JOIA Paraiso by Iberostar: Fantastic resort!

Stunning resort with exceptional service. Great food, great entertainment and a wide variety of activities. All the restaurants we tried were terrific and offered great choices. The rooms are spotless and the beds are comfortable. The staff are kind and accommodating.

Bahia Principe Explore Coba: Relaxing holiday

I travelled with my adult daughter and we had a great holiday. The resort is beautiful and well maintained. The employees were very friendly and helpful. My daughter found the bed too hard and they immediately brought us a pillowtop for the mattress which helped a lot. Food and drinks were great. We found a quiet area at the beach where we spent most of our time. The resort is very big so you have to allow yourself extra time to get to any of the scheduled activities. We had a great holiday and [... read more] I would love to return to this resort with the rest of my family.

Iberostar Waves Paraiso Beach: Absolutely Amazing Place!

Staff were so friendly and hospitable, answered any questions or concerns we had. All the restaurants had amazing food and the staff were there for your every need. The grounds were immaculate and clean everywhere we went. The activity team at the pools and the Theater employees were so entertaining and made the pool time so much fun. The pools were so clean and had fantastic bartenders, the cart drivers were fantastic as well! Can't say enough about this place, it was an absolutely fantast [... read more]ic trip!!

The Sens Riviera: New Resort - still needs to do some work

This resort is under new management and it's obvious. Service was slow, the resort was under-staffed, and a number of things that would be relatively minor on their own added up to make for a less than perfect stay. I will say that the beach is lovely and the pools are amazing. Those get 5 stars. Most of the staff were excellent: a shout out to Fabian, Mario, Paola and Dulce in the front desk, as well as Cesar at the pool bar and the guys from the lobby bar and the sun club lounge (sorry I fo [... read more]rgot your names but you were always smiling and friendly). We were one of the suckers who paid extra for an ocean front room that had no balcony or window that opened. The view was gorgeous but otherwise it was like staying in a regular hotel with no fresh air, no sound of the ocean,no balcony, etc. That was disappointing but i understand they've clearly identified that on the website now so others will know what they are booking. I'd recommend booking an ocean view room instead - nicer, larger, better location and outdoor loungers and hot tub on your private balcony. The view of the ocean is slightly obstructed but still a better option overall. The issues: extremely slow service in restaurants, extremely slow housekeeping, in-room safe didn't work, no drink service on the beach, mini bar wasn't always re-stocked, but the tip money was always gone. One day they took the tip but didn't clean our room! A friend twisted her ankle while we were there and we asked to borrow a wheelchair. We were told by the front desk (after they spoke with the chief concierge, Luis) that we would have to pay for one and have it shipped from Playa del Carmen. After reminding them that she was injured on their property, they magically (and instantly) found one that she was able to use at no charge. I think it's been a rough opening for Sunscape Akumal and the team is overwhelmed, and therefore the resort is lacking the usual amazing service that you get from a resort in the Mayan Riviera. We expected that things would not be perfect - it's a newly refurbished resort under new management and just opened last month - but the place itself was disappointing. I heard a lot of people complaining so I don't think we were alone in our experience. Also, there are very limited options for vegetarians and items marked vegetarian on the menu (lime soup at tikki taco) came with chicken!!! Sunscape has some work to do to get this resort where it needs to be. Right now we wouldn't recommend this resort, but if they can get their act together i think in 6 months to a year it will be a fine vacation destination.

Paradisus La Perla Adults Only Riviera Maya: Great resort

We recently visited Paradisus with another couple for 8 days and stayed in Royal Service. We had a great trip and lots of fun, food and drinks were awesome. Loved Royal Service, the room was great and so was La Palapa and special beach and pool area. Ate breakfast and lunch most days at La Palapa, the team there made it so special...Evetio, Danura, Joan, Carlos, Roman, Gabriela, Renau and lovely Elizabeth who greeted us each time! Also have to mention the great service from Mario at Mole and Mar [... read more]io at the Italian restaurant. We understood the beach situation with seaweed so were prepared for the ocean to not be swimable.  I did yoga a couple of times and that was great. I give it a 4 star due to the absence of night life. I wasn't looking for a club or anything too exciting but something other than a DJ playing loud noise would be better. Walked to the "show" on the family side one night and it was such a joke. We travel a lot and all adult only 5 star resort and some can be quiet but this was way too quiet.  Overall I would definitely recommend this resort (and have recommended because one of my friends has booked to stay in December) but you need to be ok with no night life or entertainment. 

Barcelo Maya Colonial: Awesome week!!!

This is a great place to get away and re-calibrate, which is what my wife and I really needed. Very professional, well maintained and the theme restaurants provide a great end to each spectacular day!

Catalonia Royal Tulum: Lovely Resort

Resort was lovely. Very clean, good food and friendly staff. We highly recommend this resort and would return. The a la cart restaurants were very good and appreciated not having to make reservations ahead of time at them.