Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5232 Reviews)

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Jess0523  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great Resort!!!

The resort itself was beautiful. The food was decent for Cuba. The staff were amazing! Entertainment staff were fun, bartenders were amazing, especially Ernesto at the swim up bar. Close to the gorgeous beach. Disco was fair size. Snack bar was good, always had food late at night.

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Debbie3469  - 

Verified Purchaser

Hotel Mojito: Comfortable Family Resort

This was my 4th time returning to the Iberostar Mojito....and the reason I continue to return is the amazing staff. Going back to this resort is like returning home - you are greeted as an old friend - often by name - and made to feel welcome. The actual facility could use some upgrades and sprucing up, however I have no need to be 'in the lap of luxury'. Rooms are clean, comfortable and spacious. Food is consistently tasty, well prepared and a good variety is available - however, if you are a g [... read more]

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Kellys2015  - 

Verified Purchaser

JOIA Paraiso by Iberostar: Amazing resort and service!

Beautiful, clean, well maintained grounds and facilities. Our room was large and lovely, we upgraded to the ocean view room and it was fabulous. Food was good with lots of variety (even for myself with food allergies - they made sure I was taken care of!), and the a la carte restaurants were fabulous. Staff were friendly and responsive. We will definitely be returning!

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_char  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Highly recommend!

Can't think of anything negative to say about my stay. The staff were friendly and helpful, the hotel was really clean, and everything was super accessible. The grounds were beautiful and the gorgeous beach was a super short walk away from our room. There was plenty to do on the resort, including great nightly entertainment and the energetic discoteca. The buffet had its highs and lows but the a la carte options were delicious.

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Weddcrew  - 

Verified Purchaser

Iberostar Selection Ensenachos: Good.

The resort itself was very nice... long walks but very beautiful... food was an issue... no flavour, at the buffet and resturants. Beach was amazing!! Definite ups and downs to resorts. One thing we struggled with was being locked out of the room for 36 hours... yes we had to stay with our friends for a night wearing dress clothes finally we climbed rhe balcony to get in. Front desk wasnt understanding the issue kept bringing us keys instead of fixing the lock itself... wasnt great wasnt bad. Av [... read more]

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BigBru  - 

Verified Purchaser

Iberostar Origin Tainos: Fabulous!!!

It was our first time in Cuba and it couldn't have been better. The hotel and staff were both outstanding. We were treated royally. The beach was beatiful and we took advantage of both the ocean and the resort's beatiful pool to sun, swim and relax. We had been told not to expect too much on the food front but we found that meals were also good. Had breakfast, lunch and supper at the hotel each day and the waitresses were extremely accommodating and unbelievably friendly. Also enjoyed the poolsi [... read more]

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Cl007076  - 

Verified Purchaser

Iberostar Origin Daiquiri: Great deal, relaxing stay.

First of all, let's be honest, this isn't a North American 5 star hotel, so please don't go if that is what you are looking for. The cost is cheap, so basically you get what you pay for. Our hotel room (we upgraded to a superior double room), wasn't the most modern; however the room was clean and always kept clean by the housekeeping staff. Both my daughter and I had aching backs each morning from the hard bed, and poor pillow...but some people prefer hard beds...I just don't. The doors in the r [... read more]

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Cdn_owl  - 

Verified Purchaser

Iberostar Selection Varadero: Love Cuba!

The Iberostar Varadero is an amazing resort. We would stay there again, hopefully sooner than later. The beach was amazing! The room was nice, but I don't think I would pay the extra for the Junior Suite upgrade again as we were really only in the room to sleep. We found the buffet was better than the restaurants, which was a little disappointing. The staff was very friendly and helpful.

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Jellyfish  - 

Verified Purchaser

Iberostar Origin Daiquiri: Very pleasant resort

The rooms were very clean and the staff very helpful and friendly. Nice small resort with pool and beach close to all rooms. Our room was in the Varedaro and the view from our balcony was great! The only complaint was no 24 hour bar or snack bar available. No place to get coffee before 8 o'clock and no coffee makers in rooms. Food choice was not exciting. Lobster hut on the beach was excellent.

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Varadero2015  - 

Verified Purchaser

Iberostar Selection Varadero: Certainly a deserved 5-star rating!

Everything about our holiday exceeded expectations....the friendly and eager to please staff,the amazing facilities and beach,the wonderful food and drinks!Strongly recommend an excursion to Havana to get a taste of Cuban life away from the resort,a guide helps with a wealth of facts and personal experiences!

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Chanster  - 

Verified Purchaser

Iberostar Selection Playa Mita: amazing resort

Great location.staff are friendly. One suggestion is to utilize the terrace bar by keeping it open a bit longer at night I know ppl come not only for drinks but for the scenery and ambiance and maybe put more bar staff during busy times

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ChelseaWhitworth  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful Resort! Perfect Wedding location

We had our wedding here in November 2015. The entire process was very well organized. I would recommend for anyone looking to get married in Cuba. The hotel is huge, our room was a 15 minute walk from the lobby and the carts were difficult to get to come and pick you up. I didn't mind walking because the resort is like a jungle and there is so much to see. The pool area is beautiful and clean. We spent most of our time on the Megano beach and I would recommend walking up the beach to the quieter [... read more]

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Mamalisa  - 

Verified Purchaser

Iberostar Selection Ensenachos: Beautiful Resort

This resort was superb. Staff very friendly and accommodating in all areas. Beaches beautifully kept. Pool areas were always maintained and offered all services. Plenty of variety in foods available. Great place for destination wedding!

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Chuckito  - 

Verified Purchaser

Iberostar Selection Ensenachos: Good resort

Weather was excellent during our stay and the food was as expected for going to Cuba.....excellent place to go with a group of friends but there was little to do, on the resort. I had a good time but will likely not return to cuba

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Gailie  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Beautiful resort

This resort was very clean. Rooms were nice. Staff were excellent. Food was good with a real variety and such delicious fruit. The pool was breathtaking. Lots of patios all around to sit and enjoy the view. The only thing I didn't like was how There are no stores,restaurants, bars, etc. around. You have to take taxi everywhere which is not cheap. there is a shuttle though which runs hourly to some shops at another resort. There is some snorkelling on the beach. Service was awesome. They come to  [... read more]

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Dandy  - 

Verified Purchaser

Iberostar Selection Playa Mita: A Great Place to Soak up the Sun

As mentioned in most other reviews, this resort is exceptionally well maintained and the staff, in our experience, were the best of any of the all-inclusive hotels we have stayed with over the years. Every person we encountered was friendly, helpful, and committed to making our stay enjoyable. Even the beach vendors were friendly and considerate of our wish to be left alone. The food was good at the buffet as well as the themed restaurants, with the Mexican and Gourmet being our favourites. The  [... read more]

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LisaOttawa  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Fun-Filled Resort!

We stayed at the Iberostar Resort (Beaches) in Jamaica the first week of Nov/15. Our stay was wonderful. The rooms were a fair size and well kept! The hotel itself was beautiful. Not too large and not too small !! Lots of choice to sit & relax and/or socialize with our group whether on the beach, by the pool or in all of the relax areas set up in the hotel itself. Bartenders were fun! Entertainers were a blast! (Especially.. Angel, Chocolate and Cupcake! You girls rock!!) Customer Service staff  [... read more]

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Storm136  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Disappointed unfortunately ...

This was our first trip to Cuba and were very excited for the experience - we even paid more for our ocean view room. When we got there we had to wait in line for about an hour to just check in. Once we got our room it wasn't even fully clean, there was hair shavings in the sink still, our balcony door was broken so extremely difficult to open. The worst part was that our air conditioner was not working and when we turned the fan on it was also broken. This made the room unbearable in the extrem [... read more]

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Iya55  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Resort that needs maintenance and improvment

The hotel is located in a very nice location in Varadero. Food selection is good but lack in flavour, it is bland and not easy to get some seasoning to spice the food. Service in the main dining room is very slow. There might have some dishwashers' issues as plates coming out to the dining area are not properly washed, brought this to a staff attention but nothing happened. ( I scraped some dried food at the back of the plates). The beach is clean and beautiful. Pools are nice and bars are close [... read more]

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Anton1983  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Fantastic and clean resort

from the moment they picked us up to the moment we left, the staff was courteous and friendly. They were laughing, chatty and engaging. I am a compulsive researcher. I did research for about 4 months before deciding on this. This is the best place

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