Bahia Principe Explore Akumal: Not what it used to be

No buffet on the resort sucked.ate at coba or tulum because the buffet that was replacing akumal was so small and no varity room was very small for a family of 4 barely any entertainment. Tulum resort was pumping. So we paid alot of money to stay at akumal but was at Tulum pretty much our entire trip.

Barcelo Maya Tropical: Clean massive resort!

This is a massive 5 star resort with lots of amenities. Best part was the free Hydro-therapy at the spa. However, the sheer size actually works agains the resort. It takes a while to figure out how to get from one place to other. They have a shuttle between multiple resorts, but they probably needed some golf carts for travel. The beach is at one end and the buffet at another. All restaurants are very time bound, likely due to the massive operation size. However, the facility is immaculately Ma [... read more]intained. Pool is large. Restaurants are awesome. It is worth taking the premium package!

Bahia Principe Escape Sian Ka'an: Great Serene Vacation

We were hesitant to stay at the Sian Ka'an as it is not directy on the beach however that was not an issue due to the availability of shuttles to get us to a private beach area on demand. We loved the quietness of the resort and the beautiful jungle surroundings.The food was wonderful everywhere. We were caught off gaurd a bit by the restriction on ordering more than one appetizer, or entree at the a la cartes etc. We've never encountered this before. The resort could use a facelift.It is a bit  [... read more]dated but still very comfortable. They could have more shuttles at dinnertime to accomodate guests needing to get to a reservation.The entertainment was wonderful but they could use more space for guests to sit and enjoy. A few days the leaf blowers were going for 2 hours straight. I realize they want to keep grounds clean but it was a bit much so early in the mornings while people were trying to relax poolside. Drinks are just ok. Pressure to buy wine as all resorts lately and drinks mixed for mass production unless you specify. Despite these few areas of imerovement, we loved it and would definitly go back as we realize nothing is perfect. They do not actively enforce the no smoking rule and they should. I know its hard but people clearly disregarded rules but no one said anything.Overall had a wonderful vacation. YOu will never get bored as there is access to so many resort pools and restaurants.

Blue Bay Grand Esmeralda: very nice

Everything was very well kept and clean the grounds staff were always keeping everything trimmed and looking good. Pools were very nice and the daily entertainment was great in the pool areas and elsewhere.

Barcelo Maya Beach Resort: Well kept resort

Beautiful resort well laid out , lots of choices from entertainment to food . Service is slow to some time non existent be prepared to yell if you want service . Everything in the stores here are extremely overpriced

Grand Riviera Princess: Big Resort :)

The hotel/ resort was very large in size and I did enjoy that. There were so many different pools and amenities that you could really go anywhere on the resort and do anything. I found the rooms to be clean and proper. We lost power in the room for 3 hours one of the days and there was zero water for a few hours the other morning. There was plenty of buffets and à la carte restaurants to choose from so there is no shortage of food or drinks. There were shows each night in the lobby that were co [... read more]ol for all ages. This place had a good gym set up with plenty of equipment in good working condition. I had a chance to get a massage and that was great too. Everything seemed very clean and the staff was always working hard for everyone. With the new smoking laws in Mexico they have created “smoking areas” in the resorts for those to have cigarettes or enjoy a cigar. That “area” is just a patch of gravel with an ashtray + sign. Waiting in lines for food or drinks was not bad at all and the quality was great. There was a foam party on the beach and it was a blast for everyone. The disco on the resort was a nice one and well air conditioned. There was plenty of seaweed along the shore but that can’t be held against them, that’s the entire coast. I will say that the hotel was going to amazing lengths to remove it so that’s great! I would definitely recommend this hotel but I would caution those who may have distance issues but let me not leave out the fact! That they have golf cart shuttles everywhere and elevators if needed. One complaint I have is that the staff to seem to have a 5 second rule (not sure) where if they knock and you don’t make it in time or respond fast enough they just let themselves in the room. This happened 3 times while I stayed there. Once was for spraying for insects (which obviously was working because I saw none in the rooms) and the other were hotel staff at the wrong rooms. This did not diminish the vacation. Great place, fun time and I would go back.

Bahia Principe Explore Akumal: Bahia Principe Akumal

The staff are great, the a la cartes fabulous. Reduced buffet due to renos - not nearly as good as past visits. The room was in a state of disrepair, lights not working ripped door screen, etc. Renos are underway, but basics should still be kept up in the meantime. Booked 6 months ahead, but we were not told of renos until shortly before departure. All bars ran out of tequila, only cheap no-name white tequila was available, or sometimes no tequila at all. No tequila in Mexico? Ran out of other  [... read more]liquors as well. Groundskeeping and cleanliness were good. Have been going to Bahia Akumal since 2002, but we were disappointed this time

Bahia Principe Explore Coba: Bahia coba

The resort is fairly large but easy to navigate...staff were exceptional...pool layouts made it somewhat difficult to find shaded areas.....access to beach was by trolly but only 5 min trip...buffet and ala cartes were really good ...all in all our experience went well ...only change we would like to see is quicker trolley times as some waits were almost 20 mins

Bahia Principe Explore Akumal: Excellent service

It was a clean and nice place. Fun and good activities for kids Had lots goof service all over Hotel and rooms were clean I would recommend this resort people to visit and try. Enjoyed alot and had fun

Catalonia Riviera Maya: I’ll be back

I was extremely pleased with my experience at Catalonia Riviera Maya. The people were absolutely amazing right from the moment I arrived, Special kudos to my new friends Fransisco and Garardo who made my experience even better! I’d recommend this resort to everyone!

Bahia Principe Explore Akumal: Bahia Akumel

Loved the resort. Very big. Only downfall was the main Buffet building was under renovations. It’s a pain having to take the trolley to Tulum or Coba for grand buffet meals. Stayed in the adults only section. The beach there is small and every day the workers spent hours cleaning up the seaweed.

Catalonia Royal Tulum: Interesting Hotel

this hotel is built around and to some extent, over, a cenote, of which there are lots in the area [we particularly recommend cenote minotaur], though swimming in this one is not permitted. the a la carte restaurants are situated between the hotel lobby and the cenote, one on the banks of it. beyond them and over the bridge the road is a model of a mayan highway, with neatly arranged limestone slabs. off this to either side are the rooms, hidden by the preserved jungle [with wildlife], ensuring  [... read more]privacy. it's quite a step then to the mangrove swamp, crossed by a wooden walkway, until you reach solid ground at the pool area. here you have the buffet restaurant [breakfast and lunch only] with friendly staff [kudos to Quetzabel] on the other side of the pool are other facilities including a good bar for espresso coffee before 10 a.m. [after that time they are allowed to serve booze as well]. directly beyond the pool is the beach area - plenty of seating under coconut palms before the beach proper and the sea. food was generally good, but evening entertainment did not impress.

Riu Latino: Amazing resort!!

This hotel is one of the best we’ve stayed at.The whole staff were incredible. The grounds were immaculate! All staff were very friendly!! The food was all great from the buffet and the restaurants!! I would definitely go back!! If you like sitting on the beach, bring an umbrella so you can escape the sun a bit!

Grand Sirenis Riviera Maya: Perfect resort

This resort has everything you need, from amazing coffee, great food, spaced out pool areas with lots of shade to good shows and large rooms! We were so impressed with this resort and can’t wait to rebook. The only downfall was the rooms were on a programmed temperature so it was always too warm. We wish we would have be able to adjust it to the temperature we would have liked.

Blue Bay Grand Esmeralda: Okay, not great

The staff at the resort were fantastic, especially Benjamin in the Italian restaurant and Elias the concierge at Bonampak. We enjoyed the quiet pool as opposed to the main pool. The seaweed smell at the beach was unbearable. The food was mediocre including the a La carte restaurants. No fans or air conditioning in most of them. Black and white bar did not have snacks past dinner time. The room was clean and had the amenities you would expect. It was very noisy throughout the night even though th [... read more]e pools were supposed to close at 7pm, people were partying loudly outside all night. For some reason dogs were allowed on the resort and one person brought their dog into the pool (the staff asked them to leave the pool) . Time share salespeople bombard you as soon as you arrive

Bahia Principe Explore Coba: Amazing time

We had a great time at coba. Food was great and lots of it. All the workers worked so hard always smiling and saying hi. Hotel management were right on the ball to make sure everything was perfect. Rooms were dated but nice and always kept clean. Very big resort and always something going on.

Majestic Elegance Costa Mujeres: So much fun!

Hotel is great I’m not a review writer but I’ll say that the food was amazing - the service was amazing - the drinks were the best I’ve ever had at any resort - go see Kenny at the Tiki bar he runs the bar like a speakeasy it’s super quaint he loves making great drinks! The tiki bar needs a tv so you don’t have to go inside to watch a sports game that’s my only complaint

Grand Decameron Complex Bucerias Trademark: Family friendly resort

Great beach location. We had an oceanfront room, which was well worth the upgrade. Friendly staff, and the facilities and grounds were well kept. Horseback riding available all day on the beach, which was enjoyed by many. Take your pick with a choice of massages all along the beach. Borrow a bike for a quick ride into town. The 15 minute walk was also enjoyable for fresh oysters and ceviche. All in all this is a nice family resort.

Barcelo Maya Tropical: Another great vacation at Barcelo Tropical

We stayed at this hotel before and again we had a wonderful vacation. The room, the pools, the beach, the restaurants and the entertainment are topnotch every day again. If you don't like this resort there is definitely something wrong with you..hahaha All the hard working staff are doing everything possible to make you feel relaxed and giving you this extra holiday feeling we all need...

Ocean Coral Riviera Cancun: Great accessibility for reduced mobility

We just had a wonderful week at the privilege section of ocean coral turquesa puerto Morelos. We were traveling with our 93yr old mother in a wheelchair and it was an exceptional spot. Wheelchair accessible rooms and restaurants; a beautiful walkway along the beach and down to the beach chairs. All the staff in the privilege section were the most friendly and caring we have ever had in a resort. Special shout-out to the breakfast staff at the privilege restaurant and in particular Angel, who mad [... read more]e my mom’s birthday so special; Fermin who saved us from the only bad staff member we came across in the 7 days we were there; Yazmin and Susana “la jefas” that made sure we had everything we needed; and Chef Socorro that cooked the most delicious steak and octopus we’ve had in a long time. Privilege is worth every penny don’t hesitate to take it. Pros, all the staff, the service, accessibility for reduced mobility, and the wonderful butler service (fantastic Alberto) who looked after us as if we were queens. Cons most of the a la carte restaurants are not as good as the Privilege restaurant and the buffet was very very ordinary, the menus in the privilege section did not have not enough variety for 7 days, the privilege pool bar and beach drink service was just plain terrible (only came by twice a day at the beach, took for ever to get the drinks, the drinks are really inconsistent and watered down, always made with cheap liquor, premium bottles are refilled with the cheap stuff - we witnessed this first hand). If you want a well made drink with quality liquor bring your own mug to the privilege restaurant or the lobby bar. Last of the cons is the air transat hotel rep. He was the most condescending arrogant person we have run into in a long time (his first name is Hannibal). He outright refused to give us information unless we sat down and listened to his sale pitch and kept cutting us off to say « no no no ». He kept saying that if we didn’t hear his full pitch we would give him a bad review for not giving us all the info… and here we are. The best part about this hotel is their employees. They made the whole trip!