Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21804 Reviews)

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Bonham  - 

Verified Purchaser

Bahia Principe Explore Tulum: Beautiful and friendly resort

I love this resort and will go again. All staff are very friendly and accommodating. The grounds were immaculate. Rooms and restaurants have been updated. Wifi is much better than it was a few years ago. Great family resort! Kids camp programs and great inclusive staff members. Kids splash pad/waterpark/pool are awesome. Beach was beautiful, yes there was seaweed... its the ocean. But staff was on top of it every day! Entertainment every night that everyone could enjoy outside. Literally my one  [... read more]

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Lindsay  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Amazing resort!

Iberostar Paraiso Beach checked all the boxes for our recent vacation. Beautiful beach, pool and grounds. The property is so lush with beautiful gardens and wildlife. The food was amazing - great quality and variety, with lots of a la carte options. There was always something going on as far as entertainment. Also, the gym was incredible with ample equipment and lots of fitness classes throughout the day to choose from. I had zero complaints about this resort- we had a wonderful week!

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Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Another great stay

This is our second stay at this hotel. We pre booked the same room as we had last year we liked it so much. Everything was even better this year. Service was amazing, the staff really go out of their way to please in every aspect ( butlers, bartenders, restaurant service and ground crews). Food was great so many options at every restaurant. Drinks were great and plenty full. The biggest plus was the improvements at the beach, last it it was really unusable because of the seaweed. However they ha [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Relaxing holiday

Coba is a very nice resort. It is a little aged but kept very clean and well maintained. Food is good it’s your typical buffet food. Always find something to eat. Pools were very nice. Sometimes hard getting chairs in shade. But that’s every where. Also because of staff shortage they didn’t have the towel booth open at quiet pool which was a inconvenience having to walk all the way over to the other pool to get towels. Staff were all very friendly and professional. They all seem to go  [... read more]

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Very Nice Resort

The Platinum Yucatan was a very nice and well maintained resort. Buffet was great with lots of variety. A la carte were also excellent. Rooms were large and daily service was excellent. Grounds and pools were cleaned daily. Wait staff were nice and polite. The only small issue I would say is that there was usually only one staff member making the drinks for those at the bar; this person also had to make the drinks for the servers. Would recommend that the resort have more than one staff member a [... read more]

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Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Fantastic time

It was a very large resort and very well maintained. Staff was excellent and the food was in abundance. It was great that you didn't have to book to go eat in restaurants. The restaurant staff was very accommodating. The whole holidays was very relaxing and would recommend this resort to anyone. Wendy is a fantastic travel agent and knew exactly what we were looking for. Thank you again.

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GogiB  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Nice Resort but far from amenities

The hotel and grounds are lovely. I understand they are going to do extensive renovations as they just recently purchased - it was a Dreams resort. The staff are awesome. The food is ok (not great) - the drinks are the usual all-inclusive selections, however, my husband is a Canadian Whiskey drinker and they did not have any all week until the night before we were leaving. The rooms are nice and clean, very spacious with comfortable beds and good linens. The location is not great - I felt al [... read more]

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Mike 911  - 

Verified Purchaser

Hotel Xcaret Arte 16 Plus: unbelievable resort

This resort is fantastic words can not describe how beautiful it is everything is super good from food,to drinks,rooms ,pools ,natural swiming rivers ,the grounds....but the staff is the true gem....very very helpful and friendly and if you show them any kind of respect they bend over backward for you....I have only 2 things I would like to see better and they are minor...where they have the shows at night there is not enough chairs and it would be nice if there was a lobby bar type area to sit  [... read more]

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Leighanne  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Grand Sirenis Mayan Riviera - amazing vacation!

We spent 9 days at the resort (April 13-21/23) and enjoyed all of it! The rooms were a great size and very comfy; the food was ample and amazing - lots of a la carte options with a variety of restaraunts and an ice cream shop at the pool; lots of wildlife around the resort including monkeys and iguanas; super friendly staff; entertainment, the market comes to the resort a couple times a week to shop for souveniers, tours are available to book at the resort (which were awesome), the beach was wo [... read more]

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Private  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Fantastic Stay......Great Resort

The Hotel is definitely 5 star. The staff is very helpful and their service is great. I would highly recommend the Riu Palace Cabo San Lucas to anyone and everyone......!! Close proximity to town if you want to shop. Lots of activities in the resort and surrounding areas.

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Marcia  - 

Verified Purchaser

Riu Palace Cabo San Lucas: 5 stars

5 stars all around. Comfy beds, no issues with AC, beautiful location, amazing staff, awesome food, warm pool and cold drinks. No issues other than the plug beside our bed wasn’t working properly. Highly recommend.

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Steve  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Top Resort

This is one of the best resorts we have been to for sure . The constant cleaning and sweeping keeps the grounds exceptionally clean. The food was top notch , the buffet was simply excellent, wide variety of meats , Fish, tons of fruits salads and veggies , and local food as well. The Infinity Pools were relaxing , and fun as well as the water workouts were “just enough” on vacation. Due to the size it’s lots of walking and stairs . It’s not a swim in the Ocean vacation at its “must obs [... read more]

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Nancy  - 

Verified Purchaser

Krystal Cancun: It was ok

Just a ok resort. Buffett was very small and always the same things. The whole resort was shut down by 11pm completely! The rooms were great but we were on the sixth floor and the elevator wasn’t working. The beach was great with lots of shade and chairs.

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Teeman 747  - 

Verified Purchaser

Moon Palace Cancun: Disappointing. Not what it use to be.

This was my 12th trip to Moon Palace but my first since Jan. 2020 (for obvious reasons). What a major disappointment in almost every conceivable way. Though the cost of going has gone up approx. 50% since 2020, everything from service, room essentials, food, golf, amenities etc. has gone down hill. From blaring music at a wedding that shook our windows (from 200M away) until 11pm. Both wheelchairs we were issued came with severely under inflated tires. Our room did not get cleaned one day and th [... read more]

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Gramryder  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Was so happy to get back!!!

Returned to the Sian Ka'an in early April for two weeks and this was our first time back since 2019 and our fifth stay overall. It's our happy place for sure....the property, the service, the staff, the food all meet and exceed our expectations. Will be booking our next visit very soon!!

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Private  - 

Verified Purchaser

Ocean Maya Royale: Great Resort with excellent staff and food

We loved the resort, it was smaller which was so convenient and super easy to get around or get services. The staff and the food was excellent. Seaweed was not great but they did the best they could. Would have preferred a King Bed but we made do. I strongly recommend for a mature couples who are looking to relax.

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Beautiful Resort

The resort was very nice and modern , the rooms were very large modern and very clean. The food was amazing, the restaurants and buffet were really great. The entertainment could have been alot better in the evening, sometimes nothing going on at all . The beach was very beautiful hardly any seaweed at all because we were North of cancun , the only downfall was absolutely No umbrellas at the beach at all only palm trees which didn’t do much to keep the sun off . The bartending staff could hav [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Waste of money

This resort had the absolute worst staff. My kids had a goal of seeing if they could get the staff to smile and they didn’t succeed. Many things went missing out of our room when we were not in it. The food was ok.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Amazing family resort!

We went for 10 days, and we would go there again! The grounds are like parks, very nicely taken care of, the walkways between buildings of different parts are covered, airy and easy to get around between resorts. The room was little dated but bedding was a good quality, air conditioner worked great, we had a balcony with the garden view. Our safe was not working when we got there but was fixed next day. No problem with hot water in the shower. The fridge was stocked daily, plenty of bottled wate [... read more]

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Bailey  - 

Verified Purchaser

Sensira Resort and Spa: Great trip with kids!

This resort was perfect for kids. We took two (5 and 2) and they both had a great time. Service, especially around the pool, was amazing. Food was good everywhere. Nice to have food available at the pool most of the day. Our favourite part was pool side BBQ each day (tacos, gauc making class, and other authentic Mexican dishes). Great for adults with kids (if just adults, I’d look for another spot)

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