JOIA Paraiso by Iberostar: AMAZING RESORT

Amazing resort! Over the top service, great food, great rooms! We have been to many many other resorts in the Mayan Riviera area and this by far is the best! The proximity to playa is great - 20 minutes or so and close to lots of activities. There is always a staff member asking if you need something.

Iberostar Waves Costa Dorada: Love the Paella on the beach

My second time at this resort and It was impressive- ocean view room. Food was excellent and I loved the seafood and steaks. Beach was not great- had lots of sea weed and turned my white bikini bottom green. Pool was very nice and of course we had friendly Canadians who left us their float and noodle. A very family oriental and older adult resort. Entertainment staff worked really hard and we enjoyed the shows. Service staff was friendly- we have our favorites- Juan, Joel, Bonny, Tony and Zacari [... read more]s. I was not happy with one staff in particular who I had given a token and she called my room explaining that her grandfather was not well and needed money- she called numerous times for four days consecutive which made me very uncomfortable that I do NOT want to go back to this hotel. The receptionist was friendly upon arrival but some wasn't as warm when departing. Overall, a great resort and good food and good service.

Iberostar Waves Costa Dorada: Mediocre resort

Would rate as 2-3 star. Room moody and damp, needs updating most a la carte not available , food is okay as are pools. Restaurants needs updating . Service is average at best. Would not recommend this resort.

Iberostar Selection Bavaro Suites: Great Experience!

Rooms were clean and stocked daily with refreshments and fresh towels, cleaning staff were excellent. We stayed in the 1200 block right by the pool / beach and loved the convenience. Groundskeepers worked very hard at keeping all areas including the beach clean and tidy. Always beach and pool chairs available. Dining options varied and always something new to try. Overall a great experience.

Iberostar Origin Daiquiri: Nice resort

I am not one to complain about little things in life, the resort and stay was well worth the money. Thanks to all the people at the resort that made to week fly by way to fast. Food was good beaches were beautiful.

Iberostar Waves Rose Hall Beach: Just Ok

We are fairly well traveled couple who have enough getaways to all inclusive at different carribean getaways to provide this feedback. Let me start by saying that the staff were friendly and helpful, the ocean view was nice wit some of the most amazing sunrises we have ever experienced. The rooms were decent little tired looking in need of a make over the air conditioning in rooms that was the postive of our stay. We did experience ants in our room the marching type needed to spray daily to keep [... read more] in check. The food was average nothing to write home about the alcarts were very poor the buffet average with strong septic oder in dinning area. To me this is a 3 star stay don't kid yourself with the rating. Very little Jamaican vibe going on at this resort had a Spanish feel due to ownership and it's original design. Need to have more cultural vibe to this resort.

Iberostar Origin Playa Alameda: Poor maintenance, poor service with some exception

For a 5 star hotel this is terrible. Main restaurant under renovation, along with some buildings, construction is visible in many places throughout the resort. Most water features throughout the resort lack water or the water is shallow and very much polluted, looks terrible. The only water feature that looks OK and runs at times is the water fountain in the main lobby. No warm water for 2.5 days in the room, same problem I see was reported in the past. Room upkeep below par, noticed the area u [... read more]nder coffee table was never swiped which makes me wonder if the floor in the room was cleaned up at all. Towels picked up when the cleanup is done but no towels are left in place, of not all of them, just after another 2-4 hours you get all the towels. No TV signal (or absolute garbage quality .. think transmission of landing on the moon) for 4.5 days in at least one building, although signal was great in main lobby no desire to run a temporary cable and fix the issue quickly. Attitude of staff in restaurant varies from totally ignoring you to hugs and kisses exchanged the moment one shows up in the restaurant, provided previous tips were generously given. Two exceptions, Frank Ernesto and Yurisan, both working in the restaurant, absolutely outstanding attitude and great service. Beach features lots of garbage, especially empty cans and cigarette buts. There is no cleanup of the beach done, none. Lifeguards that are also in charge of renting water kayaks spend all day in beach lounges browsing furiously on the cellphones, barely turning their head around when one inquires about getting the kayaks, or the bicycle boats out for a ride, don't even think about helping you with that. They are however quite fast when a deal with Cuban cigars is to be made. Animation stuff aggressively goes after younger women especially when single. I saw some of these women putting up with an animation guy for long period of times on the beach when it was obvious all they want is some time to relax, read a book, etc. Cuban store has very high prices for cigars, about double from what the Varadero airport stores offers. AC in the room was running but during the day had mostly no impact on the temperature, maybe on the humidity. At least was not noisy. Food was just about the same every single day, the beef meat made on the grill for example takes good jaws to chew and a fair amount of strength when holding the knife and fork to cut it. The only good features in this hotel are the warm water in the ocean and the sunny days. I stayed at 4 star hotels in Cuba and they were much better in all aspects. I do not recommend this resort and I will not return to this resort.

Iberostar Waves Rose Hall Beach: Amazing last minute vacation

We celebrated my husbands 50th birthday at this resort and had an absolutely great stay. Kudos to the entertainment team!! They were aesome. The entire staff was very friendly .. I would definitely go back..! One recommendation to the hotel : more lighting throughout the hotel would be appreciated..

Iberostar Selection Varadero: Super excelente!

We liked the hotel which was very clean and all the other facilities. Food was very good too and all the staff were helpful and friendly. The activities at the pool were enjoyable.The beach was clean and safe even for people who can't swim.

Iberostar Waves Rose Hall Beach: Amazing Time !!

We had a great time !! The staff was amazing such great service, the beach was beautiful they kept it so clean the the entertainment was great !!! The food was soo good even at the buffet. We are planning to go back soon

Iberostar Origin Laguna Azul: Good value, good service, people were really great

Enjoyed our stay. The beach and pool were amazing. Service was really good. The only complaint we had was the washroom by the pool was not always maintained with toilet paper and smelt like an outhouse. Meals were ok, but they say you don't go to Cuba for the food.

Iberostar Waves Costa Dorada: Our favourite resort in Puerto Plata!

As usual, we had a great time! The staff are always friendly and helpful, especially Joseph (waiter) and our housekeeping lady for room 5119. Also a high five to Francisco at reception. I think of the Iberostar as my second home and would go again in a heart beat!

Iberostar Origin Laguna Azul: Great resort!

Hi! We were at the resort the end of September,, the resort was clean, great cuisine and like always great friendly staff. I totally recommend it, I will certainly go back..Minor issue for couples with young children no air conditioning in the kiddy center, but great baby sitters. Thank you!

Iberostar Waves Paraiso Beach: Great resort!

Very nice resort. Food was good. Beach and pools were awesome. It is a very large resort so we had about 5 min walk to beach but we're close to lobby and restaurants. Pool area room would be best (central area)Remember to take bug spray!!!!!

Iberostar Waves Rose Hall Beach: My vacation @ iberostar rose hall.

We stay @ the iberostar rose hall ..we had a wonderful time . The stafffs were very nice entertainment was good food was ok the hotel was very clean and well kept . Hotel was quiet I was told that it's time that we there was low season .i would recomend hotel. If ever ur thinking of going on a vacation chose iberostar rose hall.

Iberostar Waves Dominicana: Great vacation spot!

I took my boyfriend to celebrate his 30th birthday and we had a wonderful time! The staff was great, the resort was clean and the food, especially at the a la carte restaurants, was fantastic! We will be returning soon!

Iberostar Origin Playa Alameda: Could be better

Good food but very little variety. Limited choice of fruits and juices. People smoke in buffer restaurant near the beach. Main buffer restaurant was closed for the renovation. Did not know that until already paid for the trip. Some waitresses have very low knowledge of English. On good side: our maid was excellent - truly good and professional job.

Iberostar Origin Daiquiri: Excellent Resort

The hotel was very clean. Everyone was so friendly! Always something to do! Games to play throughout the day some of them with prizes. The food was much better than I expected and the nightly entertainment was excellent. I would highly recommend this resort.

JOIA Rose Hall by Iberostar: Fantastic Trip

This was our second time returning to the grand. Last year for our honeymoon and this year for our 1 year. The hotel is amazing- food and drinks are fantastic and most important the staff is the best. They go out of thier way to make sure your stay is grand. We are scared to go anywhere else because our expectations are so high now.

Hotel Mojito: Great value, a solid 3 1/2 star in Cuba

I am a regular traveller to carribean, 4 times to various areas of Cuba. For my traveling companion, this was her first trip away from North America. Upon arriving at a very spacious front lobby, we were served a refreshing cold drink. Check-in was quick and easy and a bell boy took our luggage to our room right away. The room was average sized with 2 double beds, mini bar & tv. It was impecably clean with good quality linen on the beds. Bathroom had tub & shower with only occasional problem wit [... read more]h enough hot water. Maid service was great and we had no issues with the charming young lady that cleaned our room. Pool area was large (also adults ony pool) with lots of shady area and loungers, however we prefer the beach. It is a longer walk than typical as you pass over a lagoon that has cottages on stilts around the perimiter, then continue on boardwalk to the actual beach. The beach has drinks and snacks available, best pina colada's on the resort. Not certain if this relates to time of year, hurricane season, but at high tide the beach disapears under the water. We had a couple of days the beach was closed due to the waves coming ashore from a nearby hurricane so we hung out at the pool. The food was average by Cuban standards, always something to eat including the amazing breads, yummy! There was less choice than on previous vacations but aattribute this to hurricane season and large portion of hotel was vacant. The main lobby bar should be a nice place to spend your evening however the mosquitoes were attrocious, heard from other travellers at different resorts that were al having same problem during rainy season, so take insect repellant, you will need it. There was musicians/singers in the lobby bar and with one amazing trio of Cuban gentlemen with guitars that I wish were there every night. Their music was well played and not at al intrusive if you wanted to talk, some of the others made up for talent with volume and we therefore left the lobby bar. All things considered was a great relaxing get away which was the reason for our trip.