Catalonia Montego Bay: wonderful resort have been there 3 times

liked everything, a great family resort, we brought 11 family members and they were very happy with the resort, clean, good food, great service, close to airport , and many fun activities. will be back for a 4th time

Grand Palladium Jamaica: nice resort

Nice resort.... checkin was a nightmare...no room keys.until next day.food very good..service at pool bar by villa 24..Lizzy very sweet girl and great service she remember everyones drinks..overall nice resort..needs more staff at checkin..

Grand Palladium Lady Hamilton: fabulous vacation

Everything about this resort is amazing with one exception. I booked with tripcentral.ca and Air Canada vacations and was meant to have an early check-in, the resort used excuse after excuse for the room not being ready and I was not the only one that had this treatment, very disappointing start to the vacation.

Sunset Beach Resort and Spa: Relaxing hotel

His is my third time at this hotel. They recently changed management and the rooms are more modern and look great. The food is still excellent. The 24 hour cafe is a great idea, but needs more selection of foods. The paint jobs have spruced up the hotel overall. However, the entertainment and poolside activities are now very boring and/or lacking. Also, the service is not as great as it used to be...longer to clean tables, or get water refills if you are even offered. Also, there was an incoming [... read more] phone charge to our room of $40US that took over an hour for them to finally realize we did not owe. I'm happy the outcome was correct, but took way longer than needed to get to that conclusion. We previously returned to the hotel because the service and sated were exceptional, along with the great food and entertainment. I'm not saying we definitely won't return, but we will be looking for other options on our next family vacation.

Grand Palladium Jamaica: Absolutely fabulous!

The Grand Palladium, Jamaica was absolutely beautiful. All staff provided excellent customer service, from the reception staff to the restaurant personnel. This resort in Montego Bay exceeded our expectations. We cannot wait to go back. From seasoned travellers, this was a wonderful 5-star experience!

Iberostar Selection Rose Hall Suites: Beautiful resort, amazing staff!

Absolutely loved this resort. True 5 star. Food, staff, room, pool, beach! Loved it all. We went snorkelling in front of the resort everyday. We did the dolphin cove and Dunn's river falls excursion. Norman was our tour guide and Scott easier driver. They were awesome!!! We also did a catamaran ride to a reef for some snorkelling with a stop at Margerittaville on the way back. Joel was our driver for this one and he was awesome too! Jessica in the buffet area was my daughters favourite person th [... read more]ere. She was so personable and greeted us by name everyday. Such a seeetheart! Alwayne made my omelette every morning and he never disappointed. Such great service. If u want pasta at the buffet ask Randel to put some thing delicious together for you. He is a pasta genius! Lil' Suzie was so lovely every time We went to get our towels. The list goes on and on. I can't say enough nice things about the staff. They're amazing! You will be treated like gold! We will be back!

Bahia Principe Explore Jamaica: Great looks, terrific food, but not much else

This resort is well kept and maintained. However there is no beach to speak of and the little access there is is a real turn off due to some intense sewer gas smell coming from the sea. Entertainment at night not great at all.

Iberostar Waves Rose Hall Beach: Fantastic All-Inclusive Experience!

I loved the staff and their continued enthusiasm. They are very hard workers, but also know how to enjoy themselves which I think made my experience more relaxing and fun as a guest. Also the food was amazing!! I love sea food and there was not shortage at every dining experience. and it was great to try some more authentic Jamaican food. It was all delicious!

Couples Tower Isle: paradise on earth

everything was perfect. The food was great, the staff were simply amazing, The non tipping policy on this resort is nice because you don't have to carry any money with you. The entertainment was also unbelievable. Tried for the last three weeks to find something I could complaint about.....still searching. Thanks to Cindy Callaghan from tripcentral for the info about this resort.

Grand Palladium Jamaica: amazing resort

Service, restaurants, grounds, pool, beach areas ( a few_) all was amazing. Would go back in a heart beat! Lots to see an do....bellboys service impeccable. Food was delicious with many options. Entertainment team works hard to represent the various themes they showcase. In turn they will join the crowd at the evening open bar an live music bands. A lot of relaxing fun. Day tours are amazing.

Couples Sans Souci: Fantastic Resort - We were welcomed home

Renovated beach front rooms are perfect. Lot's of closet space and big roomy drawers and convenient hooks on the walls. Perfect balcony view. Would not recommend ground floor. Mini bar stocked every day with wish list fulfilled. Well suited to vacationers not looking for big nightly entertainment shows. Butler service daily at the beach. The friendliest staff we have ever met. A few vendors in one location that do not approach you but have some lovely crafts for sale.

Iberostar Waves Rose Hall Beach: A must go-to

Everyone is amazing and friendly, rooms are tidy with a awesome view, food is spectacular, drinks are refreshing, beaches are wonderful. Only minutes away from Montego Bay airport. Go to the luminous lagoon!

Bahia Principe Escape Runaway Bay: Luxury Bahia Príncipe runaway bay

Beautiful and clean. Grounds were well kept. Very friendly staff. Our butler was amazing. There was a sewage smell issue in the room. View was amazing. Beach area was below standard. Not much of a walking area on the beach and the adults only side is very close the the 4 lane highway. All and all, relaxed the whole week. Buffett was excellent

Melia Braco Village: Soft Lauch had many problems

Well it was lovely but it was at low capacity. I would not want to stay there when it is full as the facilities are not that big. Only one pool and rather small and not very deep. Also NO UMBRELLA'S anywhere on the resort so my mother who is 83 got burnt several times even though we put lotion as there was hardly any shade. She burnt her feet and her bottom lip and I had to run to the store several times for different things as she was suffering. About the store thank god for it and the girls in [... read more] the store were awesome and so were the prices. I had to call for service to our room everyday. Our fridge was not restocked ...not even water and we can't drink the water. Then it was no coffee, no wash clothes, no toilet paper it was seriously a terrible issue. Also in the room the air fan RUNS ALL the time. I could hardly here my mother talk to me. Why does it have to run even when the room is cool???? Waste of energy as well. The fridge was hot and the shower leaked all over the floor. The chairs are terrible with a ridge that hits the bottom of your back so bad that you had to put your towel there. ONE more serious thing was that the BEACH sign says watch for the flags to know if the beach is SAFE but guess what they don't use them so I went snorkeling when it was NOT safe and the lifeguard had to come save me. Thank god he was on the job as I would not be here to write as the ocean was taking me out....Linda

Sandals Jamaica Negril: Amazing second honeymoon

Sandals Negril Jamaica was the absolute best! Best service, best food, beautiful beach and wonderful people We want to go back and stay longer next time It was romantic It was a party It was relaxing Spectacular!!!

Grand Palladium Jamaica: Fantastic resort

The hotel was absolutely amazing. The food, service, cleanliness and friendliness of the people was second to none. I had sent a request to Grand Palladium asking for a room close to all amenities and my request was granted.

Riu Negril: Great Resort!

Great food and lots of selection every night at main buffet. Very clean resort both on grounds and rooms. Staff were friendly and welcoming, never felt unsafe on resort, beach or out with the locals. Beach was beautiful and perfect for walking along or tanning, but also enough shady areas for those of us that tend to burn easy. Ocean is shallow and weedy in front of resort so not the best for swimming...but it was perfect and easy to snorkel and see tons of fish and marine life (urchins, starfis [... read more]h, coral, etc).

Bahia Principe Escape Runaway Bay: Stinks!

Overall this resort is beautiful. Our room looked great and had an amazing view, grounds were beautiful, food was fantastic, and staff were overall pretty friendly. We stayed in Building 25 on the 7th floor (25708) which had a panoramic ocean view. The only problem was that the room started to smell like sewage on day 2 of our trip. We immediately reported it and maintenance people came to look. They could not change us to a different room at first because the hotel was "booked". This odour was  [... read more]not present at all times...it was there in the morning for a few hours, later in the afternoon for a few hours, and sometimes the smell woke us up in the middle of the night. By the following day (after reporting the odour again), one manager brought us to look at another room on the 5th floor that we could move to. Unfortunately, that one had the same smell. Another manager gave us a Febreeze scented oil thing to put in our vent (which did not help). We spoke to several people who were in the same building (some were on different floors) who had the same complaint (some of which did not report it). There were no other options available to us. The only solution was to cover up the smell by burning scented oils. They had plenty of oils and tea lights and we made the best out of a bad situation and tried to cover up the smell. This meant having to wake in the middle of the night to change the oil and light another candle so not really the most restful of vacations. We did not hear of any of the other buildings on the "Luxury" side having this issue. Another issue was that we organized room service to deliver coffee and fruit each morning but it was only delivered 2 out of 7 days. As coffee and a coffee maker are provided in the room, this was not a deal-breaker for us. If you could avoid building 25, I would recommend this resort.

Rooms on the Beach Negril: Good resort

Clean and friendly staff except breakfast. The worst continental breakfast I've had in the last ten years maybe more. A very limited number of meals shared issued by the staff. There are no umbrellas on the beach.

Riu Negril: Riu Negril, fun vacation

We stayed at the Riu Negril, March 31 to April 7. When we walked into the lobby we had a beautiful view of the ocean. Check-in went smoothly and we made our way to our room. We were in building two which was the perfect location. It was the only building with a pool in the courtyard. There was also a main pool further down with daily activities. We had an ocean view room that was small,but clean and comfortable, thanks to Paulette our housekeeper. There were cold drinks in the fridge which were  [... read more]replenished every second day. We went to the buffet for the majority of our meals because the food was so good. We tried one a la cart (Asian) which was also very good. We were concerned about mosquitoes but only saw three within the week. However there were minuscule black bugs that did bite so I would recommend bug spray. The Sun Wing representative Hubertprovided the information we needed and was readily available. Because we were in a bay, there wasn't very much wind and the water was very calm. The beach was great but I did not like the water. There were patches of weeds and my husband was stung by something, probably a sea urchin. I would recommend water shoes . There were vendors on the beach but a simple no thank you was accepted. There were numerous security guards walking the beach. The hotel staff was very friendly and helpful and everyone spoke English. We were confused by the no tipping policy and inquired about it. We were told that tipping wasn't mandatory but very much appreciated so we tipped the same way we tipped at other resorts. If you want to hear an amazing singer, go to the lobby bar in the evening. The bartender has a fantastic voice. There was a good band in the courtyard also. The stage shows were okay. Overall we had a fun and relaxing vacation.