Iberostar Selection Paraiso Maya Suites: Levelled up to the Maya

We have always stayed at and enjoyed the Iberostar Paraiso Beach and finally got the chance to book a stay at the Maya. The Maya has a similar layout but everything is better. The rooms and pool are bigger, the a la cartes, buffets and bar areas have A/C. The food selection offers more choice and much is cooked fresh for you. The beach area is large and very clean although I would like to see the beach loungers replaced. The staff as always at the Iberostar are courteous, helpful and provide gre [... read more]at service. No problems were encountered, no food or stomach issues, accidents or hassles. Probably have to start saving now for the next Maya stay!

Iberostar Origin Laguna Azul: Great resort, friendly staff, amazing beaches!

With the hotel being less than 6 years old, we were surprised to find that it could definitely use some freshening up. Towels are as old as the hotel, and they smell, many things in the rooms were not in working order ... However, the cleaning staff was great, and the rest of the staff was incredible! Overall, great trip and beautiful hotel!

Iberostar Selection Rose Hall Suites: Amazing Vacation, Amazing Resort!

We stayed at Iberostar Rose Hall Suites in September and we absolutely loved this resort! Check in was a breeze and because the resort was not really busy, they upgraded us to ocean view. The room was spacious, clean and super nice. Because it was low season, not all the restaurants were open but they did have the a la cartes open and 1 buffet. The food was always hot and fresh and so tasty! The food is exceptional. I would only request that there be more Jamaican food next time but they did hav [... read more]e a corner in the buffet with it. Believe it or not, the wines are very very nice. I've always hated resort wine but nothing to complain about here. The grounds are gorgeous and the pool was beautiful. The beach was great but be careful when you first walk into the ocean, there are many rocks but once you pass them it's clear. The resort staff was nothing short of exceptional. They were so nice and friendly and always remembered your name. always so warm and happy. The weather was beautiful everyday. They had a beach party which was really fun too. I believe they have one once a week. We loved this resort and can't wait to go back!!

Iberostar Origin Laguna Azul: Good Resort

- Hotel was great - Room is comfortable enough - Front desk (reception) workers are very aggressive and not a good service provider - Gardeners are very polite and always say hello (they gave flowers to my wife so made our stay that much enjoyable) - Bar tenders and food servers in the buffet were very friendly - House keepers (hotel room cleaners) didn't clean properly at all and when we asked they were very rude (but its not a deal breaker) - Beach and pools were great - Buffet was great but g [... read more]ot food poisoning at one of the restaurant that we booked for an evening out (Cuban Restaurant)

Iberostar Origin Laguna Azul: Amazing Vacation at Iberostar Laguna Azul

My family of 4 traveled to Iberostar Laguna Azul. The staff are very friendly and polite. The beach was AMAZING! Laguna Azul has the best beach in my opinion. The resort's nightly shows at the theatre were very entertaining. Loved it! The staff kept us entertained at the beach and the pool, lots of fun dancing and games! The resort was very clean and well maintained. We stayed in adjoining rooms in building 18, the rooms were very clean and offered views of the ocean, main pool and main building [... read more]. We loved the ice cream parlour by the pool on the way to the beach. We had a great time at Iberostar Laguna Azul and would definitely recommend it.

Iberostar Selection Varadero: Amazing time spent

We had an amazing time @ Iberostar Varadero. People and staff are friendly. Amazing beach and pool area. Food are great for us. As for the ALA CART restaurants highly recommend the Mediterrinean. Please do not book the Japanese Restaurant. We find sushi is too sour (too much vinegar on the rice and rice are too mushy) Fried rice are too salty. Other than the Japanese restaurant, the buffet food are not bad.

Iberostar Selection Ensenachos: Best for R &R

Great resort. SPA section adult only was excellent. Food was above Cuban average.Staff made the vacation great. Beaches the best.One and only complaint children running around lobby bar at 10pm. Will return.

Iberostar Waves Paraiso del Mar: Average resort, nothing special

Outdated resort, no ac in the restaraunts, average food, tons of moskitos, poor night entertaiment, been to better places in riviera maya for less money, outbound flight delayed for 4 hours basicaly we had 6 days and not 7

Iberostar Selection Cancun: Amazin Resort

People are so kind friendly. Beautiful view from the rom. Many kind of swimming pool for diffierent age and very well maintained. Clean everywhere. Foor is awesom. Many kind of food cooked by professional cooker. If I want to go to cancun again, I will go to the lberostar agina for sure!

Iberostar Selection Ensenachos: Iberostar Ensenachos is a great place!!!

Who looks for a beautiful beach with corals near from the shore it's right place!!! We lied on the beach under roof and enjoyed from calm water of ocean, ice cream and sea food in the restaurant on the beach!!!

Iberostar Origin Daiquiri: Great Experience

We had an amazing vacation. The beaches are to die for and really that was the main reason we chose Cayo Coco. The resort is good in general, but there can be some improvements with the food. It was our first time in Cuba and we have heard that food in Cuba is not good. I wouldn't say that, since we alsways found something good to eat, however it could definitevely be better compared for instance to other Resorts in other Caribean islands we've been. The entertentainment every night was excellen [... read more]t and also during the day the animation staff was fantastic. Overall we had a great time!!!!

Iberostar Selection Paraiso Maya Suites: Perfect getaway

Everything about the Iberostar Paraiso Maya is fantastic. Great, large and fresh clean rooms, incredible food, amazing beaches and stunning pools, but the best is the attentive and dedicated staff. What a vacation!!! Seven of us (4 adults, 3 kids of age ranging from 11 to 16 yrs old) went and we were all delighted. Can't wait to go back. Highly recommended. And finally as special thanks to Cassandra for making the booking and preparation for the trip very smooth. Outstanding customer service fro [... read more]m Tripcentral.

Iberostar Origin Laguna Azul: Cuba experience

Good in average, nice beach and experience. I like Iberostar Hotels and Laguna Azul was interresting in despite of the food. Goock bar and cocktails at the floor but less good in the pool. Thanks for sunwing group

Iberostar Waves Rose Hall Beach: Great vacation at Iberostar Beach

We spent 2 weeks from Aug 25th-Sept 8th, 2015 in Iberostar Beach at Rose Hall. Our group consisted of 2 adults and 2 kids, 11 years old. The resort is in great condition and the staff is excellent, from the front desk, waiters to the chefs. The beach portion on this hotel is actually nicer than in the other 2 adjacent (and more expensive) Iberostar hotels. You might want to consider another place if you have difficulty climbing stairs. Our room was on the 4th floor and even though there are elev [... read more]ators, we choose the stairs most of the time because the elevators sometimes took a long time to arrive. The food is varied, fresh and delicious. We visited the steakhouse 3 times and the rib eye steak is superb! The entertainment is great and we quite different from the one offered on other hotels. They even have a magic show equally good for kids and adults. We will definitely consider this hotel again if we decide to stay in Jamaica again.

Iberostar Origin Laguna Azul: Very nice resort.

I don't like the hotel rooms because of the humid smells coming from the walls that get on the pillows and beds.But aside from that everything else in the resort was bietiful especially lunch beside the beach.

Iberostar Origin Laguna Azul: Good resort

Wow! Great great place to stay if you ever think of going on vacation to Cuba it's an awesome fun exciting place to be if your going with family, friends, or that special someone ;) . Food is good, the workers always do there best looking to make you feel at home and it's just a beautiful hotel!

Iberostar Waves Rose Hall Beach: Amazing Resort

The best resort we have been to in the Caribbean. The stuff was very friendly and helpful. The food was amazing with great selection. Entertainment was excellent. Loved the layout of the resort, everything was a very short distance away.

Iberostar Origin Laguna Azul: Big disappointment

My husband and I, together with another couple of friends, booked this hotel for 10 days, from Aug 28 to Sept 7. The hotel was highly recommended by another couple of friends, who vacationed there several times. The hotel complex is beautiful, the rooms are very nice, clean and comfortable, and the beach is divine. The grounds are nicely maintained, the pools pristine clean…We enjoyed very much entertainment at the reception bar, the piano young lady is a true virtuoso. We had lots of fun at t [... read more]he Japanese restaurant. However, there are many not satisfactory things, for which we will not come back to this hotel in the future: 1. We arrived at the hotel around 3 pm, and had to wait for almost two hours to check-in. It seemed that they were overbooked, the stuff was confused…. Finally, a very nice lady at the reception (Marinela – Mara) took us over, apologized for the delay and checked us in. 2. The rooms, the sheets and the towels have a very bad smell – stale, and musty. Both we and our friends experienced this, in both sets of rooms. The sheets were clean, no doubt, but the smell from them was awful. When we complained, we were told that they had problems with the laundry provider… but it seems that has been a case for a while….it felt like they did not use any detergent, or the worst kind of the detergent. The same was with towels…. they looked worn out, with that awful lingering odor, like 15 years old at least. At first, we were given only bath sheets, no hand/face towels… we had to complain to get a second set of smaller towels for face. Then, in 10 days, the towels were never replaced. 3. The restaurant was another story…. in the first few days, when the hotel was fully booked, there were no plates available, we had to wait for them for 10 minutes. When some of the guests left, the situation with the plates was better. However, many times, the plates were dirty. Then, lots of flies, all over the buffet… disgusting….the food was not comparable to a five star hotel… three stars the most, and I am being very generous…. no salt and pepper shakers on the tables ever…. tables not ready for the guests, we had to chase the staff constantly to set a table for four of us….there was prosciutto only one evening when they gave us questionnaire sheets to rate the hotel and its service… needless to say, it was very insulting, it felt like bribery… the restaurant at the beach was the same story… 20 minutes wait for chicken at the BBQ… 4. Public washrooms…. no toilet seats and no toilet paper very often! Why? 5. Finally… the staff…. if you did not tipped them off, you will wait for them to show for 10-15 minutes…. the bar at the reception: no ashtrays at all… this is a hotel where people are allowed to smoke, and I cannot understand why there are no ashtrays on every table.

Iberostar Selection Rose Hall Suites: Amazing 5 Star Resort..

Hotel was amazing.. Grounds perfect.. Food amazing.. Out standing Hotel..the one thing I liked about this Hotel.. No Food by the pool.. Nice and clean.. There's always staff walking around making sure your ok.. If you need drinks.. Amazing..

Iberostar Selection Bavaro Suites: Nothing Major to Complant

Overall it's a nice hotel. The rooms are clean and quiet enough as long as the door and window are closed. The buffet has great variety of choice and the a la carte restaurants are even better. If there's one thing to complaint, it's their English skill, most of the staff can only speak Spanish and for those who can speak English also has limited words. We spent lots of time explaining what we want than actually get what we want. It would have been a five star for sure if the communication wasn' [... read more]t an issue.