Riu Palace Paradise Island: Okay Property

The resort was more like a hotel than a resort in that the grounds themselves are quite small. It also seemed like everything shut down quite early. The food was good, although we were unable to try a specialty restaurant which was disappointing. Front desk staff were rude.

Grand Memories Varadero: Great vacation

We stayed for 5 days and enjoyed ourselves greatly. The resort is lovely especially the pools. The rooms are clean and spacious and the staff is very pleasant .The beach is beautiful.the food is fine but can never compare to what we have in Canada. The flight was quick and the cab to and from airport was easy and good valve.

Sol Turquesa Beach: Beautiful Resort

The staff were very friendly and helpful, our room was very nice, the food was surprisingly pretty good, the grounds were very clean, beach was nice. Although we did not mind that there are many levels to the overall resort but could see that it could be an issue for people needing assistance. The gym was alright, could use some tlc.

Grand Memories Varadero: Wonderful Experience

We had a wonderful stay at the Grand Memories Varadero. The staff were friendly, the pools were great and we were never hungry. The beach was nice (but it was always windy). We had a wonderful housekeeper that took care of all of our needs.

Senator Puerto Plata Hotel: awesome place

This resort has really well kept grounds and public areas. the food was good with a big selection. the rooms were always cleaned. you had a terrific view of the cruise ship terminal .we were there feb 28/16 to mar 06/16 and in that time frame 5 cruise ships docked there. amazing

Riu Playacar: Awesome resort!!

This was our 4th time to this resort. The newly renovated resort is very modern, with nice bright colors. The resort is small, making everything very handy. not too far to get to any location. The food is great with a lot of variety, the service is excellent. All the staff are very friendly and go out of their way to make your stay enjoyable. Looking forward to going again next year.

Riu Palace Aruba: AMAZING RESORT, CLEAN, GREAT FOOD

HOTEL WAS CLEAN, ROOMS WERE BIG AND FOOD AND DRINKS WERE GREAT. BEACH AND POOL WERE SPECTACULAR. MY FAMILY AND I PLAN ON RETURNING IN THE NEAR FUTURE. THE WEATHER IS PERFECT, AND THE PEOPLE OF ARUBA ARE NICE. FELT VERY SAFE. ONE HAPPY ISLAND. PLUS THE BEST DRINKING WATER

Grand Memories Varadero: Great family spot!

The pool was lovely and right outside our door. Loved the long walks on the beach and incredibly friendly staff - all family members were able to do 'their own thing' - from early morning walks on the beach, to family meals together, to pool time and snorkelling

Grand Memories Varadero: Was too crowded

The hotel was fine. The food was good. The staff was excellent! The grounds were well kept. The beach was fantastic as always. Only one day that we couldn't swim because of jelly fish brought in by a storm. My concern was that there were too many people and not enough staff to manage them.

Riu Palace Cabo San Lucas: Perfect Family Trip

We are a family of 4 with 2 teenagers and traveled during March, 2016. This hotel was perfect for us. We had 2 rooms together with an ocean view which worked very well for our stay. The grounds are immaculate and service was fantastic. The purpose of our trip was primarily to escape, relax and unwind. This was a gorgeous spot to accomplish this. Our older son took in the festivities at the Riu Santa Fe next door but we enjoyed the quiet relaxed atmosphere of the Palace. Buffet food was better th [... read more]an an average resort. Location was very good for water activities and taking the water taxi to the arc.

Riu Flamingos: Much more than we expected!

Hotel was emaculate,updated, well cared for. Staff was always smiling, helpful and spoke great English! Never thought Mexico would be so nice. Grounds were beautiful and everything was super clean including our rooms. Loved it!

Riu Playa Blanca: awesome resort

The resort was beautiful, clean and just the right size. The staff were so nice espically Edurado in the sports bar his customer service is amazing. Pools were great , rooms very clean, checking was very fast, no beach too much under tow very disappointing in that not the fault of the resort.

Riu Playa Blanca: Wonderful experience

Fantastic time for the family. We enjoyed everything from the delicious food selections, to the staff, to the entertainment etc. The staff was especially great, always so quick to be sure that everyone's needs were attended to right away. The weather was nice and hot. The beach was also great. We spent lots of time swimming in both the ocean and the resort pools. Wonderful experience all around.

Riu Santa Fe: Friendly staff

Very well maintained grounds. Clean rooms. Staff was very accommodating and friendly. Fantastic food with excellent choices. Only downside was, bathrooms are pretty far from the pool. I would return to this resort.

Riu Santa Fe: Extremely friendly staff!

I found the staff was extreme!y friendly and helpful. The maid was very attentive and also inventive with all her towel critters she left on our beds to greet us every day. The entertainment staff were also above and beyond in their helpfulness especially Juan. The resort was well maintained and things were fairly easy to find. It was a very relaxing vacation for myself and my spouse, mind you, if you wanted night life, it was available too. So basically there was something for everyone.

Riu Negril: Great Resort

Everything at the Riu Negril was very good. Food , rooms, grounds, pools were all very good. The staff were very friendly and did everything they could to make your stay there enjoyable. The entertainment was ok, nothing spectactular. The beach with the merky water,made it difficult to see the rocks and grass. There were sea urchants on some of the rocks. One man we talked to had stepped on 2 of them. That was our only disappointment. We go for 100% beach, so would not return for that reason onl [... read more]y, everything else was very good.

Senator Puerto Plata Hotel: Restful Week!!

I got back yesterday from Riu Bachata. We had a great time! We never left the resort - we ate, slept, swam, drank, beached and sunbathed - then did the whole thing again the next day. The food was good. The steakhouse is not great, and we did not like the menu so did not try the caribbean a la carte. But we DID eat at the Italian restaurant 3 times - it was by far the best! Their steak was better than the steakhouse. We thoroughly enjoyed our breakfasts at the Bachata, always ate on the patio an [... read more]d the coffee was excellent! Lunches can be had at any of the 3 resorts, but breaky and dinner only at your own property. Mambo had the best lunches. The beach is beautiful, but the swimming is only so-so as the only posted swimable beach is at the far end of the 3 hotels (in front of the Riu Village or what was before known as the Mambo. The ocean floor is quite uneven and weedy even in the posted area. There are also a couple of quite visible rip-tides which are not well signed and we felt were quite dangerous. There is NO lifeguard on this beach, and it's more than a kilometer long. Winds were very high all week, redflagged. And there is no catamaran to borrow, only windsurfing, paddleboats and kayaks. They only let those into the water Sunday afternoon. We tried to go diving, but the weather was not in our favour. One of the nicest things is that there are no palapas on the beach - all of the shade is natural from the existing trees. And there is PLENTY of shade, even very close to the water. It made for a very beautiful landscape. The trees and gardens all over the resort are mature and impeccably maintained. Only a couple of glitchy bits - in order to book an ala carte, you had to be at the desk by 7 am or it would fill up before you got a chance to reserve. Reservations were almost always done before 8am for both sittings in all restaurants. Makes for a very early morning while on holiday. The other glitch was that there was no available porter service for the morning we left as the porters didn't start till after we had to be checked out of the room. Safes and rooms were both key-locked, not coded or carded. Meant we had to carry both with us always. We had room 1219 - on the 2nd of 3 floors, facing the beach and Cruiseship port next door to the Bachata. The view was great and private and quiet. We also had a nice real kingsized bed (not two doubles pushed together). Rooms also come with a fully functional self-dispensing bar which they keep filled, as well as water well stocked in the bar fridge. We would return, though I think we'd prefer a more swim-friendly beach next time. If swimming isn't a priority, we would highly recommend this property.

Riu Negril: Another great vacation with the Riu!

We stayed at the recently renovated Riu Club Hotel Negril. Our room was excellent! We cannot say enough about the food! Staff were very friendly and helpful. Our friends room safe was locked when we first arrived. The maintenance staff showed up very quickly to rectify the situation. The beach was very clean and there were always plenty of chairs available. The swimming at the end of the beach in front of building 2, 3 and 4 had some seaweed and mucky sections. It was better at the area in front [... read more] of the pool bar. There was a bonus of having a bit of reef and marine life at our beach for snorkeling. Swimmers need to be cautious in the ocean as there are a fair amount of sea urchins in the water. We also encountered a few sting rays entering our swim area. Building 1 and 2 are the best location but in all, everything is close and within walking distance. Entertainment was very good. We especially enjoyed the steel band performance on Sunday evening. We would recommend this hotel and do plan on returning in the future!

Riu Palace Antillas: Wonderful trip

Overall I would rate this resort 9/10. The only constructive feedback is that our room wasn't thoroughly cleaned, there was stuff in the bathroom that was not ours on arrival. Second, we paid to be in an adults only resort and due to issues at the RIU next to us there were children at our resort. Otherwise the staff was wonderful and so was the food.

Grand Memories Varadero: Cuba!

Our first trip to Cuba was fantastic. The weather was great and very relaxing atmosphere. I wouldn't say the resort was 4.5 stars but it wasn't a 2 either. If buying duty free at the airport, DO NOT use Canadian cash..62% exchange!!