Melia Peninsula Varadero: Ok resort....I would not consider it a 4.5 star.

Large resort with nice vegetation. The rooms were large but were dated. The shower leaked every time we used it. Room location was great.....close to pool and beach. We were traveling with my elderly mother and it was too much walking for her. They did have golf carts but not enough. When we called we would wait at least a half hour for one to come or not come at all. The food was good for Cuba. The staff were amazing and friendly. They do their best with the resources that they have. Th [... read more]e staff at the front desk were not as friendly. Entertainment was excellent. I would like to comment on the airport in Cuba on our return flight. There were so many flights booked that they could not handle the amount of people trying to check in and get through security. Their infrastructure is in dire need of improvement. We waited three hours just to check in and get through security which delayed our plane 1 hour.

Memories Cayo Largo: Sol Cayo Largo- Wonderful Vacation destination

The rooms and public areas were all clean and well maintained The pool looks to have been recently refurbished The staff were all exceptionally friendly and polite Of course the beach was spectacular and you could walk for miles on white sand looking at the aqua green water I was onderful

Melia Peninsula Varadero: Nice well laid out resort

The Melia Pennisula is a well laid out resort. All the staff were friendly and accommodating. The transat representative informed us of many things to do at Veradero. She reserved us a spot at a private house for dinner and it was absolutely amazing. There was a gentleman by the name Yoyo and he often worked at the pool snack bar. What a pleasure he was. The entertainment was very good and catered to all ages. The ground keepers were also very friendly and awesome to talk to. I would not recom [... read more]mend this resort for older people. Reason is the the grounds were very dark at night. The walkways were not lit up at all. People were using their cell phones in order to see where they were walking. One of the guests was crossing a small bridge from the cafe and he fell through the bridge. He was able to catch himself but is was very disappointing that not one staff member came to his aid. We arrived at our hotel in the evening and it was very dark. An older gentleman tripped over his suitcase and skinned both of his knees very badly and knocked out 3 of his teeth. Again no one seemed to be very concerned.

Melia Las Antillas: Disappointing

This was our first trip to Cuba and it will be our last. The staff we're undertrained and under staffed. The resort is in desperate need of repairs and updates. The best thing about it was the beach. Drinks and food were bad both my husband and I got sick from the food. His lasted a day and mine is still ongoing a week later after getting sick. Will never stay at a Amelia resort again.

Hotel Vigia: Loved It !!

Myself and my boyfriend visited this resort February 2017 and had a great time. If you are ok with older rooms (not as modern looking) then you will be very pleased with the rest. The food was good, plenty of options and made to order options so you do not feel like you are only having buffet for a week. This resort recently opened a new restaurant that has a sit down menu and does not require a reservation which was another great option. The pool was big and always clean. The beach was ama [... read more]zing and we spent a lot of time there. Overall the resort felt clean and well maintained. The staff working here were always very friendly and helpful, it was unexpected to walk through the resort and be remember by certain staff. One of the gardeners had a beautiful flower for me every morning when I walked by him. In general I would recommend this resort, it is by no means overly fancy but it is at a beautiful location and was a comfortable stay.

Melia Jardines del Rey: great beaches!!

Everything was ok except the lineups to get eggs in the morning or fish at lunchtime. These were the 2 most nutritious meals but the hardest to get. The beach was wonderful and lots of lounge chairs... The rooms were very clean which is most important

Memories Cayo Largo: Repeat Customer

This was my second time at Sol Cayo Largo Cuba. Friendly and inviting staff. Amazing beach. I recommend a beach front massage with Luis. Great deep massage therapist. Say hi for me. (Cristina in Canada :) Fresh food. Rooms are good. I'll definitely be going back

Melia Peninsula Varadero: Good all around

The hotel needs a little cosmetic update and the food was good. The service was excellent and the beach was fantastic. The room we stayed in needed some work however it didn't stop us from enjoying it

Sol Varadero Beach: Average

The hotel was below average and scketchy . The service there was very dissapointing , money was all that they seemed to care about, even when you would tip they would ignore you and we're very unpleasant . As for the food it wasn't the best as we excepted being in Cuba.

Paradisus Princesa Del Mar: Cuba Si!

Overall, good. Food in buffet was not so good, so primarily ate in the restaurants. Some meals excellent; all were OK. Drinks fabulous. Mostly, service was good, servers friendly, except for some reason in the hotel lobby, where service was poor - the one place it should have been outstanding. Room great, clean; beach awesome; pool area good also. Cuba itself has a fascinating history, people are friendly, and it felt very safe. I would return here.

Melia Jardines del Rey: Melia Jardines review

Very large resort , line ups for food where sometimes very long . The Al-a-carts where very good . Great beach Be prepared for the mosquitoes at night . They come out in droves . The resort only sprayed the site once .Most of them ended up in the first and second floors of the units . Management did not respond to our requests for our room to be sprayed .Had to sleep most nights with a sheet over your head .would wake up in morning with bits all over your body . Housekeepers are the best on [... read more] the island , they go out of there way to help . entertainment was very good and very professional . Cuba food is Cuba food the beach had broken glass on it , you need to wear water shoes

Tryp Cayo Coco: Amazing Beach!

The grounds are lush and beautiful, the Oriental and International restaurants are excellent, can't comment on the others as we did not go to them, however friends of ours bragged about how good the BBQ restaurant was. The buffet was what you would expect at any Cuban resort, always find something to eat. The drinks are plenty strong enough. Bartenders were all friendly. We stayed in room 706, it was dated, but clean. I find the beds damp, so I put down the blanket found in the closet, tak [... read more]e a flannel sheet and my own pillow. They were comfortable beds. Water was hot, but sometimes a slow trickle. Time your showers, as most use showers at suppertime. Take fly dope and make sure you use it, take after-bite or polysporin. The night shows were really good. The pool was nice. Overall a very good experience.

Melia Las Dunas: Very disappointed

It started from the word go! when we arrived after a lengthy 2 hour bus ride, the front desk advised us that our rooms would not be ready till 3-4 o’clock so when arriving at 1100 am and having to wait around in the lobby with your luggage until your room is ready is not a good start to a "5star resort" with no compensation or any kind of "We are so sorry" instead wait!, we finally get to our room(ocean view)...300 feet of forest outside your window and stand on your toes to get a glimpse of t [... read more]he ocean. So not to fuss over it we figured let’s try and make the best of the rest of our trip, we decided lets freshen up. you can’t flush toilet paper down, you have to put your dirty toilet paper in the garbage can since it doesn't flush, the bathroom facility is very dated and the fixtures are rusted, we found out during our stay that they don't like to replace our towels instead they like to hang them either in the garden on main floor or over the handrail to dry off. One night we had some drink on the balcony for a night cap to find out in the morning we had spilt some baileys on our desk, to find a swarm of ants eating the sugar, and actually you would see ants all over the room every day. One day we had no water so we went without showers and cleaning and another day we had no hydro. When we arrived back home we noticed that both my wife and I our bodies are covered in bug bites On a happy note we went to Isabel and Fernando Romantico restaurant for dinner and the beef tenderloin was to die for. A La Carte dinners all start at 7pm and the breakfast and lunch hours are odd, only one place to be able to eat all day, most places ran out of fries, no bread or toast in the mornings because they ran out Pizza place was very nice, pizzas were excellent, the pasta place as well was great excellent service there thank you Nilla Buffet, one of our relatives from our party went to get shrimp out of the shrimp display to find cockroaches... Beach front, when we got to the beach we had always heard that Cuban beaches are the cat’s meow but this beach was far from being the cat’s meow, the beach frontage was about 30' once you walk down the board walk and climb down a short embankment, sea weeds the entire length of the beach, at the last 5 start resort we went to (Royalton in DR) you would never see this, they would get up early and rake it all up. One morning we decided to go for a walk on the beach and since the tide was up so high there was no beach left for a long section. Adult pool was great nice and quiet good service Grounds area, very bad shape, no up keep, gardening to a very minimal They have a shuttle service that runs thru the entire resort since it is a very large resort, you would think that when they drive by and they are empty that they would ask if you require a ride somewhere instead they zip right by, just no courtesy And then the shuttle begging, every time they bring you something whether be food or drink and stand and give you a look, like I need my tip…like really do I really need to tip you after every single drink? Now on the last day of the trip...remember we lost almost a whole on day1 sitting around, so now on the last day we had to be checked out of our room by 5am so I called a shuttle service to come get us and all our luggage...guess what they never came, we had to drag our luggage from the opposite side of the resort then when we got to the lobby in a sweat from walking that far, I decided to remove my shirt since I was sweating in it and I did not want to be wet for my trip back home, a security guard comes out of nowhere and tells me to put my shirt back on, I looked around to an empty lobby and shook my head, like really I was happy to get home to 30cm of snow...

Melia Jardines del Rey: Holiday from Hell

Hotel was poor I guess our expectations were to high food was tasteless and nothing restaurant washrooms were filthy seemed like they haven't been cleaned in weeks telephone in our room didn't work asked for 2016 more pillows never received I got them from the maid finally our friends room didn't have a toilet seat staff friendly wife had to go to medical clinic got dignitary very disappointing

Melia Marina Varadero: Great place for a vacation!

This is a fairly new resort that just started offering an all inclusive option. We stayed in a room on 'the level" (which is the upgraded room). If you can, pay for the level upgrade, It was worth it. The rooms were great and the beds quite comfortable. There was no door or curtain on the shower which was a little odd. The pool was great, however, there is no deep end. The food was very good considering it is a Cuban resort. I was not impressed with the Asian a la cart , but the F [... read more]rench restaurant was good. We ended up eating a lot at the level restaurant. The food was really good and the service staff were all excellent. We went to the buffet once as the lines at dinner were very long and the food was okay. The one downside for this resort was the beach. The beach itself is very beautiful, however, you had to walk about 5 minutes from the resort to get there (they do have shuttles). Unfortunately the section of the beach for this resort was too small for the number of people there. It was always crowded and finding chairs was always an issue. They did not have anyone there to help you find a place to sit. There is a small market attached to the resort with makes it easier to buy things if needed.

Paradisus Varadero: Best beach in Varadero

This hotel has by far the best beach and grounds in Varadero, our rooms were newly refurbished from last year when we had said that the hotel looked very tired, now painted inside and out with new European type fixtures and showers , Glass from floor to ceiling ,all new porcelain tile, toilets etc. The resort looked almost brand new, Problem is that they were not able to fix the hot water problem, they tried but failed, we had to shower in warm water, They also need to address the cleaning of th [... read more]e grout at the bottom of the new tiles,already turning black within a year, it looks like the staff do not have the proper cleaning supplies to address this, The toilets are beautiful, but do not function well, constantly running water 24/7 and do not flush well! We saw this in 3 different rooms. Hotel staff by and large are great, especially the cleaning staff. The buffet is good, not quite up the standard of last year though, food pretty tasty for cuba, the resturants were good and fun to visit, The new Family area opened up and looks great, we also dined in their new buffet and although smaller, the food was probably slightly better!! A couple of comments on the beach, they set up a Royal and family lounge area on the right side of the beach and defined this by putting up wood structures under which the lounge chairs sit, for use only by Royal and Family, bad move rarely used, and looks not great.

Sol Rio de Luna y Mares: great resort

Good hotel.Clean and well maintained grounds. Room was clean, but the bathroom needs a new bathtub(in a very bad shape - stained and chipped) Housekeeper did a great job. More hangers in the closet would be helpful

Melia Cohiba: Sadly in need of TLC

The Melia Cohiba is an example of fine modern architecture in Havana. This glass and stone structure was beautifully designed and constructed. Sadly, the building is not maintained to its original beauty. The smog of Havana is evident on the blackened stonework all around the building. Exterior steel in the pool area is in dire need of painting. The pool area, also beautiful in design, is detracted by the lounges that are uncomfortable and in need of of relacement as well as the view  [... read more]of 2 adjacent buildings both crumbling and ugly. I found most of the staff to be very good, with two exceptions. The concierges were excellent and the doormen were inept. That said, 4 stars to this hotel

Melia Las Dunas: Not the greatest

The grounds, bars, pool areas are beautiful and staff are great. The hotel rooms are a little run down and dated. The shower head was split. We were told not to flush the toilet paper as the pipes were too small. The buffet food was mediocre.

Melia Jardines del Rey: our stay at the melia jardin del rey

This is not a 4 star hotel! The first room we were given was coated in mosquitoes and dead mosquito guts. The room and area stank of sewage and even parts of the beach reeked of septic system. The shower didn't work properly and we constantly had to beg for towels. Beach towels were a rare commodity so once you got one you had to hang onto it as there were no clean ones to exchange it. It was understaffed and in horrible condition for a two year old building. I am covered in mosquito bites! Have [... read more] never experienced that many insects in a resort. I will never go back again and will dissuade others from choosing this destination.