Bahia Principe Explore El Portillo: Amazing resort

We had a great time and we will come back ,food was delicious,staff was great,very pleasant atmosphere,beach very nice 👍 Room service not very good 😊 our room was16205 and we have to call for service,cleaning lady didn't live coffee,one towel for two people,everyday something was missing.we decided just put signs not to enter our room for last two days ,this is the only one thing we did not like.Also main problem at the resort they offered privilege club members,this is very pushy offer wh [... read more]ich doesn't make any sense,we were involved in this,next day I canceled,but I lost my time and $100 US dollars 💵 Very disappointed 😔

Bahia Principe Explore Akumal: Beautiful Resort

The room was more than I expected. Very spacious and clean. The grounds were exquisite. Staff were very friendly and fun to be around. The shuttle service was great and you didn’t have to wait long at all. Food and restaurants were beyond what I had expected as well. Can’t wait to go back!

Bahia Principe Explore Esmeralda: Esmerela : I love it!

Spotless grounds, fabulous professional service even at the beach. Food at the buffet was good, but so much better in the al-a cart. Exception is Dominican restaurant outside :had mosquitos..food bland. Drinks all top quality. Taxi service promt. Rooms great but bed a bit hard and pillows were a 3 out of 10 Beach clean, activities good. Esmerelda is the best spot in the resort. Loved it. 3rd visit for us.

Bahia Principe Explore Esmeralda: Excellent Service... Excellent Property!

Everything was impressive. The service, the butler service, the concierge service. The only negative would be one that is an issue at many resorts... temperature food. Hot food is barely warm on many occasions and is a serious risk to cause sickness (I was sick from day 3 on). Even when arriving to buffet as soon as they open makes no difference... the food is not kept at proper temps. Aside from that, everything was perfect. The grounds are immaculate and worth a tour and there are plen [... read more]ty of beach palapas for everyone!

Bahia Principe Explore Jamaica: So so Resort

Very poor service in dining areas on the whole except for a few individuals. Very poorly stocked bars. Absolutely no preferred drinks were available throughout our stay. Had food poisoning in the Micado Japanese restaurant. Had shrimps as the main meal in the menu. Suggest to keep away from seafood

Bahia Principe Explore Jamaica: Relaxing, Beautiful and Freindly

This was our second time returning back to Grand Bahia in Jamaica. This hotel has a long beautiful beach and a great pool for both adults and children. I can't say one bad word about any working staff members in any department. Every person working was very pleasant and friendly. The guys on the beach selling their hand made goods were very nice and also informative about the Island. I also saw a few of them be very good to children playing in the water (catching the ball and singing to them). T [... read more]he food was always enjoyable with plenty option. We happened to be here through Halloween and we were amazed at the preparation and outcome to make it feel like a festive day/night. I would definitely recommend to friends and family to check this resort out. I would like to return again but with my two children as I know they would be safe and enjoy lots.

Bahia Principe Explore Jamaica: It is over rated hotel

The food was excellent;the service was v good.However my room was over the lobby;it was very noisy;the band played every night in the lobby till 10;40 too load to sleep;I complained many times.................................................................................................................................................................................................................................................................................................................... [... read more]...............................................................................................................................

Bahia Principe Escape Ambar: Food Poisoning

my husband and I became seriously ill with food poisoning during our stay in Luxury Bahia Principe Amber Blue resort, and it seems that we were not the only couple to get sick during the stay. its so unfortunate that a lot of people got sick because the resort that is supposed to be a 5 star luxury hotel served food which is NOT fit for human consumption and caused its clients pain and discomfort when they pay so much money on a 5 star hotel to relax and enjoy the weather and the facilities of t [... read more]he resort. for me I spent 5 days out of my 8 days vacation sick in the room

Bahia Principe Escape Ambar: Very nice resort

Grounds were kept very well,food was good to very good,staff was pleasant,location is perfect,drinks were watered down,room was very good and cleaned well,pools were very good,great variety for all ages.

Bahia Principe Escape Runaway Bay: Fourth time's a charm

Great value, the food was great as always. A little walk needed to get to the nice part of the beach, 5 mins. but it's near the beach bars and a little exercise is good. I would recommend this place it walking isn't too difficult for someone.

Bahia Principe Explore Punta Cana: we found the resort too large

Our trip was really quite nice and enjoyable. It was great to get away. We got to the resort fairly late and it was already dark We had no idea where we were going but were taken directly to our room way at the end of the resort. Trying to get around, at first was a nightmare especially in the dark when you can't get your bearings. We did get lost and realized that we had (or should) take the trolley to get back to the main building to get something to eat. Our first room as I said [... read more], was at the far end of the resort in section 10 building 2, room 202 and it was really musty smelling. Once in the lobby, and after some dinner we immediately asked at the front desk if we could move closer to the pool area. This was going to be arranged the next day. We did have an enjoyable evening in the outside night club area. The music was great. Each night was a theme night. The next day we did go to the reception desk and without any problems we were moved immediately. First they asked us to check the room which was in building 15, room 306 and it was lovely. There was no musty smell and we were right at the pools. I know you did ask about that, and the garden area would have been nice as well, but we were so far from everything. The change was made uneventfully, and the rest of the week was good. The weather cooperated, except for one day (Sunday morning) when we had about 3 hours of a down pour. The beach area was less than desirable. The sea weed was really bad which was probably caused by the hurricane and even though we could walk on the beach near the water, the clean up was an endless task every day. We went to the beach a couple of times that week but we mostly sat around the pool enjoying the swim up bar a couple of times and the sun. We did book 4 a la carte dinners - Japanese which was very uneventful. There was a huge language barrier. They asked what we wanted to drink, but never came around with our order. But the white and red wine was plentiful. Our next a la carte was Italian, which wasn't much better. The Mediterranean restaurant was even worse. I asked for cod and the food came to me cold not once but twice. They didn't seem to understand what I meant by "the food being cold". That night we had to go back to the Buffet Orquidea for dinner. Also, when booking we were told we could have baked sea food - shrimp, crab, lobster, but no mention of an additional cost of $30.00/person for this. Our next dinner was the Grill where we had a great steak dinner and that was really good - grilled to perfection. We were not aware when booking this resort that there were 7 resorts in one totalling some 3,000 suites. We wanted to check out the other exclusive areas but we were not allowed to walk on the premises with our green wrist band. The ONLY way we could see any of the exclusive areas is if you attended a presentation in the PRIVILEDGED CLUB section. We did this a couple of years ago at a Bahia Principe and wasted a whole day. Even though the Bahia Principe resorts are nice, we do like to try other locations and resorts. On the whole, the resort was nice, very clean, and the rooms were cleaned daily. One of the things we didn't like was the fact that the resort itself was way too large to enjoy in its entirety. We had to take the trolley everywhere we wanted to go.

Bahia Principe Escape Aquamarine: Very large Generally Very Good

My wife and I stayed Oct 17 to 31, 2017. Over all, the experience was excellent and we would rate the resort at 4.5 out of 5. We were there during what is still considered the low season and in some respects we were glad it was. The actual Ambar Green resort is about average size. However, since there are 6 other resorts that guests have full access to (which includes drinks at any bar), the overall area available to explore and drink in is huge. The 7th resort "Fantasia" is not available t [... read more]o Ambar guests. We had absolutely no problem putting on well over 10,000 steps every day and over 20,000 steps twice, so bring good footwear for exploring the site. In the low season, only about half of the restaurants are open but there are so many that we did not even try all the restaurants that were open. The concierge does book restaurants in the Fantasia resort. Security guards generally will not allow entry unless you have indisputable proof of the reservation. This was a negative when you want to locate a restaurant during the day prior to having the reservation. They should not reserve a restaurant there. Generally, we enjoyed the Don Pablo restaurant in the Ambar Blue the best. The Ambar Green's buffet is half what the Blue is. Most of the time the Blue buffet was the preference for breakfast and lunch. I believe that the lobby bars need to stay open longer. At all resorts in the complex, the lobby bars are open between 10 am and 11:30 pm. I don't need to party late but at some times, it is nice to have a drink and conversation with friends after 11 pm. At 11 pm the lights in the lobby bar area are turned off to get the idea of closing out to the patrons. This was annoying and felt rude. This was a negative. There is a 24 hour bar "Piscus" by the beach but I did not see any liquor available, only beer. You can go to the pueblo/village area for the disco if you want noise. Since we are all adults, I believe that the lobby bars should be open at least until 1 am. The Blue lobby bar tended to have more noisy entertainment in the evening until about 10:30 pm. The Green tended to be quieter. Remember, the beach is about 1 km away from the Green. Since we don't specifically need to be close by the beach this was not an issue and the walk to the beach was preferred by us. The beach was fine and allowed for long walks in either direction. Sea weed clean up on the beach was a constant activity. Remember, depending on wind and ocean current directions, every resort on the ocean will have sea weed washing onto shore at different times of the year. We have been in this area previously and some times there is a problem other times, no problem. Don Pablo must be a weird guy. Who considers putting a window between the bathroom and the main living area with curtains controlled on the main living area side of the window. Are we expecting a puppet show? This is a negative for the average person but maybe, it is a positive for others. I think that most people would prefer upper floor rooms for privacy concerns since, the bathroom window faces the patio door to the outside. The main reasons that I was glad that our trip was during the low season are as follows: The amount of vehicular traffic, (golf carts, motorcycles, trucks, and shuttles) on the foot paths was very high and was a continuous issue for pedestrians. The problem is that due to the size of the resort complex many maintenance vehicles are required. The ability of guests to use more than one resort results in the demand for many transportation shuttles. In the "high season" this may become more than an annoyance. The resort, even though being extremely large started to become more and more busy each day of our stay. Pool chair towel reservation was starting to become more prevalent. Access to the bars and restaurants was starting to be more difficult. In the high season this may become annoying. Cleanliness was generally very good even in public areas. Some maintenance issues could use more attention. Staff were friendly and with a little humor or sign language any language barrier could be overcome. Tipping like a pretentious fool is not required. Use patience, humor and attitude and service is excellent.

Bahia Principe Explore Esmeralda: Beautiful, clean resort

The Bahia Principe is a BIG resort, the Esmeralda is set right beside the beach with beautiful white sands and terquoise sea. We went just after hurricane season subsequently, that brings in a fair bit of seaweed which the hotel did its best to clear every day. 90% of our time was on the beach, swimming in the sea was amazing. The grounds were kept exceptionally clean and the staff are very very friendly. A great place for holidaying families, friends and couples 😃

Bahia Principe Escape Ambar: Very nice resort

Beautiful hotel, very clean. Grounds kept very well. Rooms very clean with everything provided Building 64 close to pool/beach. Staff at every level were very professional and helpful. Ambar Blue and Ambar Green had great buffets, we didn't go elsewhere. (Food in individual restaurants not too impressive.) Some of us had dietary restrictions so the managers in both places were very quick to accommodate us. The beach was totally amazing!!

Bahia Principe Explore El Portillo: Second Home

Travelled here for our 5th time for two weeks in October 2017. My Husband, daughters, Sister and Myself. My Husband & I celebrated our wedding Anniversary while there. Let me start by saying that this resort is Beautiful!! The setting is on a very long stretch of white sand beach that is raked and kept clean daily. The rooms are amongst lush tropical gardens with vibrant flowers and colorful bushes. The Staff and management are excellent!! The Food is amazing!! huge selection to choose  [... read more]from to feed the most picky of eaters!! The al la carte restaurants are magnificent!! Delicious and presented in a very professional manner!! The shows are awesome!! The animation Team are Excellent at what they do and always have a smile on their face and time to greet you!! Shout out to Sandy, Joel, Israel , Daniel and Carlos the D.J. Rooms are clean and comfortable!! you have a mini bar fridge in your room that is stocked daily with beer, water and soft drinks as well as potatoe chips. There are two pools both of which are great to hang out at!! The larger pool is where they hold all of the activities and play music and then there is another smaller pool which is called the relax pool where you can chill and relax if you do not wish to be a part of the excitement. both pools have bars with Excellent Bartendars!! The Beach has a bar as well with the most loving bartendar that will serenade you with songs!! his name is Euclides. We call him Mr. Bahia or Lady Gaga LOL. Shout out to Jorge at the main pool Bar and Jose at the relax pool!! The lobby bar is another place that is great to grab a drink and chill at with many staff members that are delightful and happy to serve you!!! Shout out to Carolina bartendar,server my little sweetheart!! We have been travelling to the dominican republic for the last 30 years but we keep on going back to the Grand Bahia Principe El Portillo as we feel like family and consider it to be our second home. Check it out and you will not be disappointed!!!!!

Bahia Principe Explore Coba: The most unusual hotel that we've ever stayed at - and that's not a bad thing at all.

This hotel is on huge grounds necessitating travel by golf cart trains that run every 10 minutes to several different locations, including the beach. At first I wasn't sure about this, but it was great once we got used to it. The grounds are extensive, as I said, but so well looked after! And we enjoyed seeing the iguanas, coatimundis and some that I thought were a type of capybara, but I think I'm wrong on that last one. The food in the buffet was the best that we've ever had - so much vari [... read more]ety and constantly replenished. The rooms are spacious and scrupulously clean. One day, there was no hot water in our building of 10 rooms, but it was fixed by the time we returned to our room in the early afternoon. The beach is great for taking long walks and there are safe areas for families with their kids, or for non-swimmers like me. All the staff were a pleasure to deal with and we would come again in a heartbeat.

Bahia Principe Escape Bouganville: Great Resort worth every penny!

Beautiful resort. Grounds well manicured and gorgeous. Hardworkng staff, excellent bartender in Santos at pool bar. Service was wonderful. Beautiful rooms, lots In mini bar. Enjoyed room service! Wouldn't change a thing!

Cayo Levantado Resort: absolutely the best yet

I've read previous comments about the poor air conditioning and it is true. But if you can get past that, this is a great resort, the best that my wife and I have experienced. Yes, the beach is small but it is not crowded and there are plenty of beach chairs to go around. Resort staff are GREAT! They are cheerful and have high customer service awareness. Although tipping is not asked for, it is very much appreciated. Our room - 27203 - was very roomy, very clean but again the air con [... read more]ditioning worked well only at night time. With that thought in mind, we were never in our room during the day, we were outside all the time on the beach. The food was excellent. Buffets had great food and lots of choice and all the wine/drink you wanted. Specialty restaurants were great with excellent food. But again, the air conditioning in the restaurants was not working well at all. Check-in and check-out was efficient and problem-free. The boat ride transfer back and forth is only 15 - 20 minutes but I can imagine it might be a bit of an adventure if there was a storm during the ride.... I had perfect weather so had no problems to report. One hour bus ride to the airport is interesting site seeing: landscape and driving through small villages. We are for sure coming back to this resort!

Bahia Principe Explore Jamaica: Amazing Resort

I was very impressed with the ground, well kept. The staff was very friendly. The food 🍲 was very good, clean and clear beach. My group was overall impressed and will go again and will also recommend this hotel to anyone.

Bahia Principe Explore Jamaica: Poor customer service.

Our vacation was from October 16-26 2017 we had a great flight and the airport check in went very smooth. The transfer to the hotel was fine as well. We had been to this resort some years ago before the Adult only section was build so we kind of knew the resort.Also the safe is not free there is a cost of $6.00 US a day We didn't like the way the reception was when we got there. After travelling all day the last thing you want to do is sit and listen to them about the resort and to get our keys [... read more]. The room was as expected, it was clean and welcoming. The resort is very huge and is well maintained. The things that we didn't like was that out of 10 days we received face clothes in our room only three days. There were a few days we didn't get coffee in the room and we had to call three times one day till we got some. The mini bar is to be stocked with beer and pop and water. This is an all inclusive resort and when we asked why were only received one or two beers in the room even with us leaving a note and money asking for more, my husband was told by the employee if he wanted more he could go to the store and buy more. This is not expectable in my books. The buffet the food was the same old same old everyday. I am not a picky eater but there was days I couldn't find anything I wanted. The beef was like eating shoe leather. Out of the 10 days there we only had one evening that we were asked if we wanted wine or tea or coffee with our evening meal. The Wi-Fi is only available free in the lobby and if you wanted it in your room or at the pool you had to buy a package that was $79.00 US The service was not there and for that reason alone we would not return to this resort.