Iberostar Origin Laguna Azul: GOOD TIMES RESORT

IT WAS NOT MY FIRST TIME AT THIS RESORT AND IS STILL AN IMPRESSIVE HOLIDAY SPOT IN CUBA. I WAS DISAPPOINTED WITH A LITTLE WITH THE SERVICE THIS TIME, AND ALSO THE SEE VIEW I PAID FOR WAS NOT SEA VIEW AND THAT WAS BECAUSE THE HOTEL WAS FULL; REGARDLESS I DID NOT LIKE THAT... BUT OVERALL IT IS A GREAT PLACE; WILL I RETURN? YES, BUT WILL NOT BOOK SEA VIEW TO AVOID BEEN DISAPPOINTED, I WILL TRY TO UPGRADE UPON ARRIVAL.

Iberostar Waves Paraiso del Mar: Second Time Around

Second time at this resort. Great location and amenities but a bit disappointed at the buffet food this time around. Relaxed and fun time for the whole family! We are already planing for the next trip, will try the Lindo in the beginning of next year.

Iberostar Selection Ensenachos: Best beaches in Cuba!

This was our second time at this resort. The resort itself is very large, lots of walking. The resort is starting to show some wear an tear. The food was not as good as as when we went last March, repetitive. The restaurants were much better than the buffet. The beach staff and front desk staff were amazing, thank you Jaima and Beatriz! The beaches are amazing!!! One of the reasons we went back!!

Iberostar Waves Rose Hall Beach: Beautiful resort

We went to Rose Hall Beach resort for our honeymoon and it was excellent. The hotel was very clean, the staff were friendly and very eager to help. We were upgraded to a king suite. The ground very clean, beach beautiful. One little flaw, always the same food everyday. They should have a little more variety but it was very good. I would return again.

Iberostar Selection Cancun: Iberostar Cancun

All the staff did a great job! The service was amaizing at the restaurants, pools, reception, lobby, entrance, bars, rooms . All the staff were very friendly. All the facilities are in good conditions, but the theater is too hot. There is no air conditioner or fans. This place is not healthy for people to be there 1 - 2 hours.

Iberostar Selection Bavaro Suites: Great Resort

We had a great time, the resort was beautiful and the grounds are very well kept. They food at the buffet was good, they had a lot of variety so we didn't have to eat the same things over and over. We only made it to one of our a la carte bookings, the Steak House. I had the salmon and my boyfriend had the steak we were both very happy with our meals and the service. The resort & bar staff were very friendly, you got the same pleasant service whether you tipped or not. The pool and beach were ni [... read more]ce, there was a bit seaweed in the ocean but nothing to keep you from going in. They kept the beach clean and seaweed issue was maintained daily. Only negative would be about the night entertainment , it was bit lack luster we've seen better at other resorts. However the Dominican and Ibero -Stars shows were the best by far. We really enjoyed those. Oh Yes! our room was really nice, cleaned daily and no towel issues or bugs. I swear the bed was on of the most comfortable we've slept on out of all the resorts we've stayed at. All and all it was a great vacation.

Iberostar Origin Daiquiri: Great Family Resort

We were really happy with this resort. Great for families with small children. It is not too big or overwhelming for our 2 year old. Any requests we had were all addressed right away by friendly staff.

Iberostar Selection Rose Hall Suites: Top notch resort

We had such an amazing time at this resort.Everything is so clean, staff is so nice, rooms are great, the view is amazing, food is top notch.We are going back again this winter with our kids, can't wait

Iberostar Waves Punta Cana: good value

Excellent nice beach good food friendly staff Only issue beach had to get up at 5 am to put your towel and reserve a chair under umberella Pool area excellent very nice friendly clean property Friendly staff entertainment at night lacking

Iberostar Origin Laguna Azul: not good

Like the country but the hotel is poor,the main dining room was the worse, no plates, dirty table, no cutlery, I almost pass out because of the heat in the dining room. The service from the front lin staff was poor they never have the answer to any questions, just to get a towel was a problem L.. oh an the towels always smell like pie.

Iberostar Selection Rose Hall Suites: 3rd time returning and still amazing

This is our third time returning to the Iberostar Rose Hall Suites. Food, service, and the size of the resort are a few of many reasons why we love this resort for our family of 4 (kids are 4 and 1). We found the service at this resort to be even better this time around, and the food was great as always, especially at the French restaurant. Never had any issues with our room (we were upgraded to oceanfront, which was a nice surprise) but we did notice that we had no hot water for a very short  [... read more]period of time one day - a non issue. Overall, I would not hesitate to return again in the future.

Iberostar Origin Laguna Azul: Not recommended

Iberostar Laguna Azul is far from a 4 1/2 star Resort. The food is horrible I survived on flat bread cheese pizza and French fries for a week. No room service, went to grab a bit of food for my son to take back to the room for him and asked for plastic cutlery , waited 10 mins or so and spotted the waitress elsewhere, so there was my answer I grabbed cutlery from the buffet and proceeded out and got stopped like I was a theif and they took the cutlery and expected to have us eat like animals . I [... read more] went after her and demanded to speak with a manager , I waited 10 mins and was told I had permission to take the cutlery as long as I brought it back. The wifi is horrific you need to go to the front foyer where u purchase a wifi card and the allowable time is from 9-2 that's it, no service elsewhere at anytime. I was not at all satisfied with this Resort , would not recommend it or any other one in Cuba, stay away from there, The immigration officer I had when I arrived was horrific, I didn't realize I had to fill out the Spanish side of the Visa so I grabbed my pen to fix it and he yelled and said no go to the end of the line , I went to the side and he banged on the Window , I couldn't believe how I was being treated like a hardened criminal.

Hotel Mojito: Very relaxing with attentive staff :)

Large resort with lovely, long beach when the tide is out. Plenty of food that was fine. Bartenders, servers, grounds staff, front desk staff and housekeeping were all wonderful. Our 2nd time here! The adult pool is very quiet as well as a good size. We are a couple who were looking for a quiet, sunny getaway before we came home to move into a new house and renovate and our goal was met!

Iberostar Waves Rose Hall Beach: Disappointing resort

First of all, we got there late in the evening, the smell of the lobby as you enter the resort smelled like old furniture and liquor. There was no bellboy to direct us to our room. We had to figure it out ourselves. The room looked out dated with broken lamp shades and old furniture And the smell as we entered our room was another story. Our ocean view room had very little view of the ocean. Room was cleaned everyday, thank god! Very disappointed overall with the resort , definitely not a 5 star [... read more] maybe a 3. entertainment was great and they worked real hard to entertain their guests. Service was 3 stars, you had waiters and waitresses who were genuine and others that did not care. I definitely will not return to this resort

Iberostar Waves Rose Hall Beach: Totally amazing resort

Food was great rooms are nice and clean staff are perfect beach was really nice best trip ever we will be going again had so much fun the local people are very nice you do not feel like you need to tip every time you get a drink great place to have fun or just relaxe

Iberostar Waves Rose Hall Beach: Amazing can't described my experience !

I had an amazing experience at the iberostar rose hall. The staff is supreme in all aspects and the facility is gorgeous and well maintained. The food was really good and they had a wide variety considering I am vegan and I had plenty to eat. The pool and beach area was full of activities on a daily basis and the rooms are really nice ! This hotel is definitely my first choice

Iberostar Origin Laguna Azul: Amazing Resort

We meet "Super Sexy" Nancy and Adrian, they were fantastic entertainment reps by the pool and beach. We have a wonderful time at this resort, staff was friendly. The food in the main buffet was okay, needed to be a bit more variety.

Iberostar Origin Laguna Azul: Not worth it

The resort is way over rated. The food is disgusting, the service is poor, the bed sheets and linen stink, some staff are ignorant and not courteous at all especially at the pool bar and the restaurant, they have an attitude that they are the best, the locals and tour guides are always milking the Canadians for tips they don't deserve, the hotel is cutting back on supplies and repairs and starting to show signs of aging. Other than nice beech and sand it is not worth it, don't waste your time an [... read more]d money, you are better off to go to another country.

Iberostar Origin Playa Alameda: Very Good. Definitely would come again.Thanks all!

1. Beach is perfect !!! 2. Our room was very good, clean, a/c worked well, showers worked... 3. Buffet is good. Good variety of food.We did not use other restaurants. 4. Entertainment was very good: On the beach and evening ones. 5. Staff was very friendly and very helpful. Thank you all!

Iberostar Waves Rose Hall Beach: Wonderful experience.

Food, employees, grounds, and hospitality were all top notch. I would definitely recommend this hotel to anyone looking for a peaceful, relaxing vacation. We played tennis each day, kayaked, and watched the employees in their soccer league in the evening. Find out when they play and go and watch a match. I guarantee you won't be disappointed. Cheers!