Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(17962 Reviews)

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Herbie 72  - 

Verified Purchaser

Barcelo Bavaro Palace: Wonderful Resort

The hotel is very large but very easy to get around. Clean as can be everywhere. Easy to get your a la carte reservations and the restaurants were excellent. Enjoyed laying by the beach or around the various pool areas. Excellent resort!!

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Private  - 

Verified Purchaser

Royalton Splash Punta Cana: Lots of up charges

Resort was great. My only complaint was the frequent attempt to upcharge while there. If you stay at splash you have access to other resort but some restaurants were an additional charge 49$ US per person. We were not aware of this at time of booking as it only said stay at 1play at 2. We were aware before going. There were also people going around talking to kids about activities such as escape room for additional charge. Superbowl party they were trying to charge us for reserve seating  [... read more]

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Adam  - 

Verified Purchaser

Riu Republica: Fun party resort

This place is a party resort, the food and amenities are 4 star not 5. We did have a great time but unfortunately my girlfriend got food poisoning and we both ended up getting COVID-19 after our stay (a real bummer). Also we had 3 days of no hot water, partially working shower head and bugs festering in the coffee machine.

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Private  - 

Verified Purchaser

Majestic Colonial Punta Cana Beach Resort: Wonderful resort!!

The hotel and grounds were very clean & spacious. Enjoyed all the different seating areas in the lobby and lounge areas. The staff were friendly and helpful. The beach was clean and beautiful with plenty of lounge chairs to sit in the shade or the sun. Spacious pools with many different areas to choose from for lounging. Food was great. Transportation to and from the resort was seemless.

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Fran  - 

Verified Purchaser

Viva V Samana by Wyndham: Scenic Resort

This is easy to navigate small adult resort. The views are spectacular and the beach is beautiful. The staff are friendly. We had a vibe room with a little pool and probably had the best one in the resort for getting the most sun for the day 3107. We were there the first week of February. The room had water in the mini fridge and some coffee and sugar for the espresso machine. No beer, soft drinks or snacks. Seemed very hard to get any cans of beer. The king bed was very well used on one side an [... read more]

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Private  - 

Verified Purchaser

Breathless Punta Cana Resort: Beautiful resort

The resort is very beautiful, the grounds immaculately kept and clean. I give credit to the incredible staff and their excellent customer service at the restaurants, front desk, serving staff and bars. However, there were some areas that required improvement. We are a couple of seniors and were assigned a room on the 3rd floor, with no elevator. It was a challenge climbing up and down those stairs every day. The housekeeping staff were very inconsistent with their timing on cleaning our  [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Deferred Maintenance

This hotel in its prime would have been beautiful. Unfortunately the upkeep on the buildings have not been done and it shows. As for the food reviews - all of what you have read is true. Food is cold, and constantly empty. This is not the hotel for good food!!! Also they don't seem to have a handle on the volume required for the amount of people staying there. We heard constant complaints from many other guests as well. The hotel was always running out of dishes, cutlery, tables for patrons [... read more]

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Gator  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: The smell of rare sewage!!!!

Well I generally don't write reviews however in this case the review title says it all. To make matters worse Our room was on the main road which was very busy and the ditch of sewage pipe which ran all the way down to the beach YUCK!!!!!!! Just dont stay here!!! We had to pay for the safe in our room $20 US not cool. So many stairs

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Private  - 

Verified Purchaser

Melia Caribe Beach Resort: Incredible Resort!!!

The hotel grounds and lobby were absolutely beautiful! The food was really good with lots of options. The bartenders were all very sweet and their service was amazing. Our housekeeping lady was always accommodating to our needs and kept our room spotless. Some of the service in the restaurants were poor.

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Private  - 

Verified Purchaser

Playabachata Hotel: Manage your expectations

The room is clean, nothing fancy. The staff are great! Especially Domingo, Oscalena and Carmen. You can always find something to eat at the buffet and the statehouse is the best a la cate. We had issues with our electricity. Yes the whole place went down twice but when everyone else got power back ours was still off. The air conditioning worked but not the lights. We waited 45min for maintenance and my husband who is a maintenance guy figured out a fix. There is no sparkling wine or labels fro [... read more]

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Ken50  - 

Verified Purchaser

Viva V Samana by Wyndham: Beautiful Property but Over Priced

Beautiful relaxing property but dramatically understaffed and very overpriced for what you get. Food is ok but nothing special and very repetitive. Organization is lacking and no information boards with schedules of activities posted anywhere. Discounts offered with Air Canada packages for spa etc were not honoured because we didn’t ask for them upon arrival. As guests I think that should be given at registration and not have to ask as a customer. Someone’s cleaning pool each morning but poo [... read more]

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Private  - 

Verified Purchaser

The Eurostars Grand Cayacoa: Awesome resort

Everything was clean helpful cheerful people. Only complaints- Coffee maker in the room didn’t work snd even after asking several times about it, we weren’t a new maker Our rental wheel chair for my husband was taken from the front lobby. When we inquired about another because he has mobility issues, we were told we would be charged $85. Tv never worked either. Great amenities, staff, food and activities!!

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Private  - 

Verified Purchaser

JOIA Bavaro by Iberostar: Beautiful setting but food lacking

Grounds and room beautiful. Unfortunately, 4 of the 5 a la carte restaurants were not great. Only restaurant that was any good was the Surf and Turf. I got food poisoning in the Japanese restaurant. In the buffet I asked for gluten free pasta and it wasn’t so not happy about that!

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PSP19699  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Definitely not worth the money

This was definitely the worst resort I have ever been to. The pictures do not represent reality. It states 468 rooms, golf on site, 4 poolside bars, a swim up bar, Private beach, a beach bar. These amenities are not for the 468 rooms (which are awful rooms) they are for approximately four times that number of rooms, there is literally not a square inch of space that has not been built on. It is attempting to Service way too many rooms, all of which are being left unmaintained. There’s no hot w [... read more]

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Private  - 

Verified Purchaser

Ocean El Faro: Nice Resort!

This hotel was very clean. Always taking care of the grounds and the public area. Our rooms were huge and the maid service was good. The food was a bit cold at the buffet. It was hard to book at the restaurants, but the food was excellent. Improvement could be made at the snack bars by the pools, the food was left outside in the heat and not covered. It is a huge resort and their could be more shuttles. The front desk could be more efficient ,we arrived late late at night, 1:30 and they told u [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal La Romana: Good & bad

We are frequent travellers to Punta Cana but decided to visit the other side of the Island in La Romana. The resort is very clean, smaller than the resorts we liked in Punta Cana. The food was sub-par compared to most resorts in Punta Cana. but the staff is friendlier. The biggest disappointment is how steep the beach is compared to Bavaro Beach so we did not get to enjoy those long walks on the beach which is our favourite thing to do. On the plus side, the water is totally free of algae and v [... read more]

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Excellent resort - lots of fun

Resort was nice and modern, rooms were great, pools were nice and the lagoon to swim was excellent. I have been to many resorts in Punta Cana. A special thanks to Danielito and Johnson from the entertainment team. They provided exceptional services. Johnson is pursuing his studies in mechanical engineering- smart, young talented man and although he has only started on the resort approximately one month ago, it seemed like he was a long term pro. Both men are great dancers, talented, friendly, ha [... read more]

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Pooksnoop  - 

Verified Purchaser

Occidental Caribe: A great week!

Once we arrived at the hotel, there were a few things missing.....we were supposed to receive a welcome drink and priority check in. Once in our room, there was supposed to be a bottle of rum and a coupon for the casino. We did ask for it the next day at the front desk. The coffee maker in the room didn't work. There was a broken lamp and most of the hydro outlets didn't work. The beds were comfortable. The food was good. The resort overall was pretty clean. The nightly entertainment was good.

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Private  - 

Verified Purchaser

Playabachata Hotel: Terrible Resort

Terrible resort and experience We did not get the superior room that we asked and purchased. I got food poisoning. No clean towels for 3 days, cockroaches in the room, terrible customer service and not much entertainment in the evenings.

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Elaine  - 

Verified Purchaser

Ocean El Faro: Good resort

We booked privilege and well worth the money. The resort is clean, party pool is entertaining, staff is very friendly and helpful. Loved our roof top room. The only complaint is that it is very windy. I’m not a beach person but I do like to walk the beach. Went down a couple of times and felt like we were getting pelted by the sand blowing. Other then that it was a lovely resort.

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