The hotel is very large but very easy to get around. Clean as can be everywhere. Easy to get your a la carte reservations and the restaurants were excellent. Enjoyed laying by the beach or around the various pool areas. Excellent resort!!
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Royalton Splash Punta Cana: Lots of up charges
Resort was great. My only complaint was the frequent attempt to upcharge while there. If you stay at splash you have access to other resort but some restaurants were an additional charge 49$ US per person. We were not aware of this at time of booking as it only said stay at 1play at 2. We were aware before going. There were also people going around talking to kids about activities such as escape room for additional charge. Superbowl party they were trying to charge us for reserve seating [... read more]then again trying to charge us for premium alcohol. You walk up to bar with all this alcohol displayed and everything you ask for they are trying to charge you. I've never been to an all inclusive where I was constantly being asked to pay for add ons.
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Adam -
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Riu Republica: Fun party resort
This place is a party resort, the food and amenities are 4 star not 5. We did have a great time but unfortunately my girlfriend got food poisoning and we both ended up getting COVID-19 after our stay (a real bummer). Also we had 3 days of no hot water, partially working shower head and bugs festering in the coffee machine.
The hotel and grounds were very clean & spacious. Enjoyed all the different seating areas in the lobby and lounge areas.
The staff were friendly and helpful.
The beach was clean and beautiful with plenty of lounge chairs to sit in the shade or the sun.
Spacious pools with many different areas to choose from for lounging.
Food was great. Transportation to and from the resort was seemless.
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Fran -
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Viva V Samana by Wyndham: Scenic Resort
This is easy to navigate small adult resort. The views are spectacular and the beach is beautiful. The staff are friendly. We had a vibe room with a little pool and probably had the best one in the resort for getting the most sun for the day 3107. We were there the first week of February. The room had water in the mini fridge and some coffee and sugar for the espresso machine. No beer, soft drinks or snacks. Seemed very hard to get any cans of beer. The king bed was very well used on one side an[... read more]d needs to be replaced. We had these tiny ant like bugs in the room on table under the tv. I noticed them on the buns at that buffet as well. We only ate at the buffet. The wait time on getting a meal in the evening restaurants was a long time at one.
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Breathless Punta Cana Resort: Beautiful resort
The resort is very beautiful, the grounds immaculately kept and clean. I give credit to the incredible staff and their excellent customer service at the restaurants, front desk, serving staff and bars. However, there were some areas that required improvement. We are a couple of seniors and were assigned a room on the 3rd floor, with no elevator. It was a challenge climbing up and down those stairs every day. The housekeeping staff were very inconsistent with their timing on cleaning our [... read more]room. Some days, they were there in the morning, late afternoon and even at 9:30 at night which was too late. The mini bar in our room was not consistently replenished. Our room was very outdated and the air conditioning was really loud. The jacuzzi on the balcony was very rusted and hardly any water pressure. The tv remote worked inconsistently- we had to call to get new batteries installed and even after then, it still didn't work well. We were in the Xhale club which provided so much better drinks, more quiet and liked the private beach and pool. However, at the large poolside area at the front, there were 2 djs, one at each end of the pool. Both competing with each other as to who played the music loudest which was extremely annoying because you couldn't make out the music was playing-i.e. rap on one end and country music on the other - both blared so loud. If you are the party type and under age40, I would recommend this resort. People were so loud, very drunk - we were woken up several days in a row at 3 am in the morning with loud drunks yelling and screaming at each other as they climbed up the stairs to go to their room. As far as entertainment goes, it was mediocre at best. They need to have more entertainment in the evening, especially at the Xhale club bar. We loved the bar, but there was no music or entertainment there. The restaurants were so-so. Two of the restaurants were never open at all. We enjoyed the French restaurant and the steakhouse. The buffet food was the same every day so we got tired of it.
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Occidental Caribe: Deferred Maintenance
This hotel in its prime would have been beautiful. Unfortunately the upkeep on the buildings have not been done and it shows. As for the food reviews - all of what you have read is true. Food is cold, and constantly empty. This is not the hotel for good food!!! Also they don't seem to have a handle on the volume required for the amount of people staying there. We heard constant complaints from many other guests as well. The hotel was always running out of dishes, cutlery, tables for patrons[... read more], and when you could find one, it was dirty and you had to try to flag down someone to bus the table for you, and hopefully bring beverages or cutlery. (which, believe me took some effort and time!) Food quality was almost average on it's best day. Don't try the burgers at the pool restaurant - horrendous! A-la-carte? - good luck on getting one, unless you are up and in line on Sunday morning by 6 am...Otherwise you are out of luck! The shows are way too late in the evening (Starting at ten) We did stay up and watch two of them (Circ and Las Vegas show) which were entertaining, but should have been much earlier in the evening for guests to enjoy! The beach is beautiful! Loved walking the stretch daily and the water was amazing as well. It's too bad that the management isn't on top of this, as this is a prime location, and stately looking buildings, it's a shame it's being let go. We would go back to the area, on that beach but not to that hotel again.
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Gator -
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Cofresi Palm Beach and Spa Resort: The smell of rare sewage!!!!
Well I generally don't write reviews however in this case the review title says it all. To make matters worse Our room was on the main road which was very busy and the ditch of sewage pipe which ran all the way down to the beach YUCK!!!!!!!
Just dont stay here!!! We had to pay for the safe in our room $20 US not cool.
So many stairs
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Melia Caribe Beach Resort: Incredible Resort!!!
The hotel grounds and lobby were absolutely beautiful! The food was really good with lots of options. The bartenders were all very sweet and their service was amazing. Our housekeeping lady was always accommodating to our needs and kept our room spotless. Some of the service in the restaurants were poor.
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Playabachata Hotel: Manage your expectations
The room is clean, nothing fancy. The staff are great! Especially Domingo, Oscalena and Carmen. You can always find something to eat at the buffet and the statehouse is the best a la cate.
We had issues with our electricity. Yes the whole place went down twice but when everyone else got power back ours was still off. The air conditioning worked but not the lights. We waited 45min for maintenance and my husband who is a maintenance guy figured out a fix. There is no sparkling wine or labels fro[... read more]m home but the local alcohol is more than sufficient. The beach is beautiful and we had no problems finding chairs the first week. The second week the place got busy and we’d get up early grab chairs then go back to sleep. Overall we’d go back but not for 2weeks. I’d definitely book late January early February just because it’s quieter.
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Ken50 -
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Viva V Samana by Wyndham: Beautiful Property but Over Priced
Beautiful relaxing property but dramatically understaffed and very overpriced for what you get. Food is ok but nothing special and very repetitive. Organization is lacking and no information boards with schedules of activities posted anywhere. Discounts offered with Air Canada packages for spa etc were not honoured because we didn’t ask for them upon arrival. As guests I think that should be given at registration and not have to ask as a customer. Someone’s cleaning pool each morning but poo[... read more]l was still very dirty. Beach is beautiful and goes for miles. No swim up bar makes it difficult to get a drink when lounging around the pool. Overall we made it count and enjoyed our week but we have received far more from 5 star resorts at both Jamaica and Mexico for a lot less money in recent years. This place should not be charging much over $1300 Canadian. The staff work hard and try their best but understaffed and unorganized.
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The Eurostars Grand Cayacoa: Awesome resort
Everything was clean helpful cheerful people. Only complaints-
Coffee maker in the room didn’t work snd even after asking several times about it, we weren’t a new maker
Our rental wheel chair for my husband was taken from the front lobby. When we inquired about another because he has mobility issues, we were told we would be charged $85.
Tv never worked either.
Great amenities, staff, food and activities!!
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JOIA Bavaro by Iberostar: Beautiful setting but food lacking
Grounds and room beautiful. Unfortunately, 4 of the 5 a la carte restaurants were not great. Only restaurant that was any good was the Surf and Turf. I got food poisoning in the Japanese restaurant. In the buffet I asked for gluten free pasta and it wasn’t so not happy about that!
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PSP19699 -
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Cofresi Palm Beach and Spa Resort: Definitely not worth the money
This was definitely the worst resort I have ever been to. The pictures do not represent reality. It states 468 rooms, golf on site, 4 poolside bars, a swim up bar, Private beach, a beach bar. These amenities are not for the 468 rooms (which are awful rooms) they are for approximately four times that number of rooms, there is literally not a square inch of space that has not been built on. It is attempting to Service way too many rooms, all of which are being left unmaintained. There’s no hot w[... read more]ater in many buildings, sometimes not even warm water sometimes no water. The power went out multiple times a day. The whole resort smelled of sewage the entire week; it appears as though they are pumping all of their gray water into the ocean.
Two people in our party got food poisoning on the fifth day, my husband and I both were sick when we got home for days. The food was not great, drinks were worse, getting a coffee and water at breakfast was twenty minutes every time!
The resort states it has 9 a la carte restaurants, unfortunately not just serving the 468 rooms but also for the resort next door as well as the VIP’s and the time share owners, so we managed to get 2 reservations at ones that were leftover basically as well as the time (first or last seating) for them for the entire week.
Our room was two double beds, a night stand, a table, one lamp, a closet with 8 hangars. There was no dresser, no luggage stand and no drawers or shelves to put our clothes in. We had requested a king bed prior to our trip and again at check in. The beds were hard and uncomfortable, thank goodness the air conditioning worked!
No wine was available anywhere except the resort next door at the lobby bar, dinner buffets and the “casino†bar. Not a real casino, just some slot machines. Also the only bar to have anything other than house red and white wine, sparkling rose and a white. The wine was served very sparingly, tiniest wine glasses I have seen - basically an ice wine glass.
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Ocean El Faro: Nice Resort!
This hotel was very clean. Always taking care of the grounds and the public area. Our rooms were huge and the maid service was good. The food was a bit cold at the buffet. It was hard to book at the restaurants, but the food was excellent. Improvement could be made at the snack bars by the pools, the food was left outside in the heat and not covered. It is a huge resort and their could be more shuttles. The front desk could be more efficient ,we arrived late late at night, 1:30 and they told u[... read more]s on our own to find our room, we were told go straight out the front door if you hit the water you have gone too far. Nice! Our luggage was delivered an hour and half later. Beware when booking trips,we booked through our Air Transat Rep at the hotel, the Catalina Island tour was the worst excursion ever. Do not recommend..... At this resort they were always trying to sell you time shares .(People in white shirts).
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Catalonia Royal La Romana: Good & bad
We are frequent travellers to Punta Cana but decided to visit the other side of the Island in La Romana. The resort is very clean, smaller than the resorts we liked in Punta Cana. The food was sub-par compared to most resorts in Punta Cana. but the staff is friendlier. The biggest disappointment is how steep the beach is compared to Bavaro Beach so we did not get to enjoy those long walks on the beach which is our favourite thing to do. On the plus side, the water is totally free of algae and v[... read more]ery clean. In summary, not a bad experience but we will go back to our preferred side of the island in Punta Cana - Bavaro Beach . Better food and great beach for long walks.
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El Beso Adults Only at Ocean El Faro: Excellent resort - lots of fun
Once we arrived at the hotel, there were a few things missing.....we were supposed to receive a welcome drink and priority check in. Once in our room, there was supposed to be a bottle of rum and a coupon for the casino. We did ask for it the next day at the front desk. The coffee maker in the room didn't work. There was a broken lamp and most of the hydro outlets didn't work. The beds were comfortable. The food was good. The resort overall was pretty clean. The nightly entertainment was good.
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Playabachata Hotel: Terrible Resort
Terrible resort and experience
We did not get the superior room that we asked and purchased. I got food poisoning. No clean towels for 3 days, cockroaches in the room, terrible customer service and not much entertainment in the evenings.
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Elaine -
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Ocean El Faro: Good resort
We booked privilege and well worth the money. The resort is clean, party pool is entertaining, staff is very friendly and helpful. Loved our roof top room. The only complaint is that it is very windy. I’m not a beach person but I do like to walk the beach. Went down a couple of times and felt like we were getting pelted by the sand blowing. Other then that it was a lovely resort.