Bahia Principe Escape Sian Ka'an: Amazing stay!

My Husband and I spent 9 nights here for our honeymoon. The resort was amazing, very well kept, and the staff was friendly and helpful! Food was excellent, and the service was always fast. Great location to visit Tulum, Playa Del Carmen, & Cozumel for day trips!

Excellence Riviera Cancun: Top notch!! The best resort to stay at!!

Excellence resort is absolutely a gem. The grounds are beautiful and clean the pools and the lazy river pool are amazing. Service is above and beyond. All the restaurants and buffet were delicious something for everyone. Nightly entertainment was great!

Catalonia Riviera Maya: Wonderful resort

The stay at Catalonia Riviera Maya was wonderful. From the welcoming arrival to the good byes when we left the staff were very accommodating. The rooms were cleaned daily and the fridge restocked as well. If you needed any thing they were more than willing to help you out. There were a lot of stairs to get around but manageable. The staff arranged for a golf cart at a decent rate which aloud us to drive around Puerto Aventuras and see the marine animals, shops and places to eat outside the res [... read more]ort. All of the food was very good and the Buffett had enough selection to satisfy all of us. The entertaining staff and bartenders were always friendly and there to make you feel right at home. Access to the water through the beach can be tricky if you don’t wear water shoes as there were a lot of rocks but once you got pass the rocks there was a nice sand bottom. We were there for ten days and we were not disappointed with anything.

The Fives Beach Hotel and Residences Playa Del Carmen: Fantastic value for the money

The rooms were absolutely massive (we are a family of 5 and we stayed in a 2 bedroom penthouse suite, more room and storage areas than we knew what to do with!). Low season so not all restaurants were open every night but they rotated so we were able to try all of the ones we wanted (our favourites were the Italian, Sea Olive which was closed for renos but had their menu at pisca, and Koh Thai). For breakfast there was only 1 restaurant open which provided everything you would need for breakfas [... read more]t (except for hashbrowns). Lunch had a few different restaurants open as well, but for those who wanted other options, the room service menu was well above average! Our butler Enoc was fantastic and made sure we were well taken care of throughout the trip without any issues. We are prestige members and were worried about the change in ownership, several emails sent to the hotel with different questions were all answered in a very timely fashion by Saul Valles Loya, who also met us upon check in. Thanks again Enoc and Saul for your fantastic customer service! We did not have to call once to get our room cleaned, turn down service or minibar refilled as the staff were on the ball. The massage by the beach (right above the towels area) was absolutely fantastic as well! The grounds were beautiful, a nice twist is how you can take a trip through the jungle as well. Can't really think if any negatives aside from the nightly entertainment was lacking, they had a raggae band followed by a fire show which was great, but that was about it (aside from the entertainment at the members dinner which only caters to members, not the rest of the hotel). Lots of pools, bars, loungers available and lots of friendly staff everywhere as well. We were worried about coming here at first as the price was very low, but we would 100% come back here!

Paradisus Playa Del Carmen Roulette: Amazing resort

Excellent service, awesome food choices and decent gym facility. Highly recommend Passions restaurant, for the tasting menu with the wine pairings. The Bali beds by the pool were great, reserve with the pool concierge

Paradisus Playa del Carmen: Great vacation

We were very impressed with all the amenities the hotel had to offer. The restaurants a la carte were excellent, and they had a lot of activities for children. The water park was a lot of fun. My kids 3 and 4 years old had a blast. They have an adults only hotel that you can also have access too ( the gym is located in the all adult section and the classes are super fun, I did the spinning class a couple of mornings). Transportation was always on time, and we felt very safe. Would visit again.

Blue Bay Grand Esmeralda: Had a great time..

First off. The food is amazing here.Buffet an especially the el a carts. Steak house and Italian WOW.. Rooms are getting a bit dated but all and all we have a wonderful time with the exceptional staff.

Sandos Caracol Nature Resort and Water Park: Welcome to the jungle

Lots of wild animals, bugs and birds at this resort. There is always lots to do. I recommend the adults only section or upgrade to the elite section.. lots of walking. Food was great. Staff isn’t overly friendly but ok. Housekeeping sucks and the bell boys are no help.. good resort for the price

Ocean Riviera Paradise: 5 stars

We were very pleasantly surprised by this resort! Very clean and pretty. The rooms were beautiful and the food was fantastic! We will definitely be going back! The staff were very friendly and welcoming!

Ocean Maya Royale: Second go around- always a good time

My friend and I went to this resort in June 2016 - it was a good time then and it was an even better time this trip! They definitely stepped up the resort a bit since last being there, with the addition of a cute little coffee shop, a sports bar, and a bit more nightly entertainment it made for a well rounded trip. I love the small community of this resort. Every single staff member was incredibly kind and always happy to help with anything we needed. Overall this resort was great, the weather  [... read more]was amazing and so was the food. If you like tacos, be sure to hit up the snack bar for lunch! Highlight was the pool foam party - which is always a good time! Only bad thing i'd have to say is lack of shade on the beach where you can have direct access to swim. Otherwise amazing time overall

Occidental at Xcaret Destination: Absolutely amazing

Occidental xcaret was the best resort that we have ever stayed at & we have been at at least 40 different resorts, the grounds were beautiful, the hotel was very clean, as I am a cleaner & look for this, food was great, hotel staff make you feel very welcome, beach was amazing, we picked this resort because of it being in the jungle with all the wildlife & the xcaret park next to the resort we didn’t expect to have such an amazing time, we plan on going back in May & we have told all our famil [... read more]y & friends about this resort & they can’t wait to book up.

Ocean Coral and Turquesa: One of the worst hotels I have ever stayed at

From the moment we entered the hotel we were inundated by high pressure sales staff. They were demanding we take a tour of the facility because they wanted to sell us a timeshare thing At the beach t he hotel staff followed us and again demanding we buy time in their spa. When we were forced to agree to spend time in the spa, just to get them off our back. We didn't go, but at checkout the hotel staff would not open the gate to let us out until we paid them $100 They kept us hostage It wa [... read more]s a nightmare. NEVER USE THIS HOTEL (Ocean Coral & Tuesquesa)

Ocean Maya Royale: Great time!!!

This was our second time back at this resort and it definitely didn’t disappoint! Food, drinks, staff, etc were all amazing!! My only issue were the mosquitoes, but that has nothing to do with the actual resort. Many staff were saying that they have been worse this year than any other year, which I believe because I don’t think I got one bite the first time we were there. Hopefully it is just an “off” year, but I would recommend bringing some bug repellent.

Grand Sirenis Mayan Beach: Amazing resort

The staff was great the trips were awesome. Lazy river at the resort rooms were clean and Hugh and that was the junior suite. Food was great. We had a fantastic time and definitely recommend and will be returning. Advice don’t bring more than 200 cigarettes per person they charge you 620% tax no lie

Grand Palladium Kantenah: Amazing Resort

We had a wonderful stay at the Grand Palladium Kantenah Resort and Spa The food and entertainment were fantastic! The service was great. I would highly recommend you put this destination on your bucket list!

Ocean Coral and Turquesa: Awesome resort

We had a wonderful vacation at oceans coral and turquesa, the place was so clean and organize. All the a la carte restaurant iwas so delicious and the service was par excellece😃 the pool is very clean and we enjoyed the jacuzi in the pool and the hydrotherapy😘we definetely recomend this resort! Cant wait to go back❤️

Grand Riviera Princess: Absolutely wonderful

We stayed in the swimsuits, Everything was fantastic! Couldn't find one thing to complain about and we tried! Even the beach even though there was some seaweed but it didnt bother us!Planning on coming back in the spring with the kids!

The Reef 28 Playa del Carmen: The Reef 28 Playa Del Carmen

Small boutique hotel with a newly built modern Mexican 'Miami Southbeach' feel. Great location that has 5th Ave. just a block away and Mamitas beach 2 blocks the other way. Attentive staff that was pleasant and food was above average. Rooftop pool and bar provided a great retreat. Nice room service menu with the club sandwich being a hit and the pizza a miss. Access to the 2 sister resorts provided options for other restaurants and beach. Japanese Grill @ the Coco Reef was very nice with big lob [... read more]ster tail option(upcharge of $40US). Overall, this is a great value and we look forward to returning soon.

Allegro Playacar: Beautiful beach!

Grounds well kept, someone always sweeping and trimming plants and trees. Rooms very small but clean.Air conditioning worked well. We were in room 5212, great location close to pool and beach but unfortunately some very loud people out at pool till 3-4 am screaming and swearing which was a little frustrating as I had two children with me. Probably should have complained but my own fault I hate being that person. Food was overall great could use some more kid friendly options as they were not int [... read more]o slot of it, I really enjoyed the sushi that was offered the one night. The entertainment staff were amazing and so great with the kids. Pool foam party in Saturday was awesome!!!! Beach was a bit full of seaweed a couple days but was always being raked up and resort has no control over that sort of thing so didn’t bother me. A lot of lizards around resort kids enjoyed that. The drive from the airport to the resort was a bit long but Overall I would return:) had a great time and perfect weather!

Allegro Playacar: Good

Staff was very friendly rooms very small but clean lunch and breakfast were the best meal of the day. Needed better variety for dinner. Beach was amazing the value for the money was good.also needed some work on the evening entertainment. Traveled with children and all the staff treated them like they were kings and queens couldn’t ask for more.