Riu Palace Antillas: Over rated

This is not a five star hotel. The rooms are very tired and in need of renovation. We had to ask for something to put on the bed as it was so hard you could feel the springs at the side of the bed. They fixed this with a quilted cover which improved it. The service was excellent as far as towels and replenishment of bar etc. Beach had a portion of it with sharp shards in it so sandals a must. Also lots of cigarette buts. Beware to there is no smoking policy here. You can smoke anywhere. The food [... read more] was just ok. I have to eat gluten free and it was very difficult as nothing is labelled and the staff are not trained as to what is in the food. The restaurants have to be reserved and there isnot much choice in them and again with my allergy it was very hard to eat. We did eat off the property. Few nights and they were excellent with my dietary requirements. The pools and the sea and weather were beautiful no question but we will look for either another island or an alternate vacation propery in aruba.

Sol Turquesa Beach: Not impressed

We had no hot water for the whole time we were at this resort....Beds were very hard and outdated....light in shower did not work the whole time we were there, we asked for them to fix it and they said they did but it never worked

Riu Santa Fe: Awesome Holiday !!

We just got back from a week here on Feb 29..was an awesome resort ! Very large, if you stay in 7 you have a long walk to the lobby and buffet, but the steak house was close and had very good food. Found it was quite the party place, lots of young adults, not easy to get room in the swim up bar pools. Very nice beach, although you cant swim in the ocean here. We went on some very nice excursions. Large variety of food each day, but every day had the same choices. Our room was classed as oceanvie [... read more]w, and if you leaned over the balcony, you could see a bit of the ocean. We were a party of 3 adults, and found the room a little small for us, and not really set up for that many adults. Lots of closet space, and bathroom was nice. Minibar was good :) Good location as far as getting to Cabo downtown, and to the marina, was a short cab ride. Go to Cabo Wabo !!!

Grand Memories Varadero: resort was nice

went with a group of 4. Pools where nice and clean, bedrooms were good for 4 star. Food was bland but we brought our own spices. Grounds we nice. Gym was too small and 2 machines were not working and should be removed. Snack bar workers were always very rude to everyone no just us. Pool bar workers were very efficient and cordial. Lounge bar excellent drinks and service but expected to be tiped. Coffee area was excellent. Did not wait long to register. 6:30 sungwing flight that we paid extra to  [... read more]leave was delayed till 4 hence missing one full day so out of pocket 200 bucks. Why book an extra plane if ther are not enough sold tickets? No impressed. People we have have paid 1050 and booked one month ago. We paid 1260 plus missed one day. Likely will book on our own next time. Tripcentral agent was good.

Riu Palace Paradise Island: Amazing Resort and Excellent Service

Although it's an older hotel, it's very clean, the rooms are nicely renovated, the food is amazing, the service is great, the beach is clean, it's literally steps to Atlantis. Most of the guests are with couples or older.

Sol Turquesa Beach: Wonderful Vacation!

Everything was so enjoyable; the pools, beach, the incredible Cuban people, clean, private rooms, and plenty of food options to choose from. We also enjoyed two well-valued excursions while we were there.

Riu Palace Jamaica: Terrific Resort, Friendly Staff, Great Food

This resort is very clean, rooms very nice. It is an adults only so quieter than the Rui next door (we stayed there last April). We travel a lot and have to say this resort is terrific. The staff are eager to help, super friendly, food is tasty and plentiful. No issues booking a la carts. Other reviews mentioned the construction noise next door which is done now/addition to the Rui Palace is now open. There was construction when we were there a few weeks ago but not worth mentioning. Have to say [... read more] a special thank you to Raquel & Nadine (Na-Na) both superb to start our day off with a special beverage!! If you want a nice relaxing vacation or want to party it up, this is the resort for you!

Grand Memories Varadero: Procedures to work out

The grounds are lovely and 5 star worthy but the procedures need work. Key cards are ridiculous. Thought first day it was the lock hardware and had maintenance take it apart. Every 2nd day we had to re magnetize the cards as did the 3 other units that traveled with us. I like to play and ended up walking to iberostar next door for volleyball 3 days. The food was good for Cuba but then I noted the chicken skewers had 1st half well cooked and last cubes raw which explains some sickly comments. We  [... read more]asked for king got 2 beds one was ok the other was super saggy so did not mesh. Lounge drinks and coffee bar were great. Good potential but 3.5 star experience.

Riu Guanacaste: Amazing weather

Gorgeous resort the staff was very helpful . Went on a catamaran to see the sunset that was amazing. I found the tours guides were wonderful and helpful I would return to this wonderful place because the weather is guarantie

Riu Ocho Rios: Nice resort!

Second time to this hotel, first time was fabulous. Second time checked in to adults only section only to find out when I arrived that they don't have adults only anymore. The food is great, entertainment is a little of the same thing every night. Rooms were clean.

Riu Guanacaste: LOVED IT!

Everything about this resort was fantastic! The people are so friendly, the grounds are immaculate, the food is delicious with a very large variety, the pool area is awesome, the beach is terrific and our ocean view room was spectacular!

Riu Bambu: Very disappointing food!!!!!

The resort itself is very nice with great grounds and well maintained spaces. The beach is great; lots of white sand and kilometres to walk and walk. The amenities are descent and the entertainment was very "entertaining". The food was very, very disappointing. I have had much better food in Cuba....and you know that is saying something. There was repetition of food items, the food was overcooked, had no spices. The wine is the absolute worst I have ever tasted. Years in the past we stayed at Ri [... read more]u Bachatta and after that Riu Negril and both those were excellent experiences. Not sure what is happening now with the Rius. Never going back. to a Riu.

Riu Playa Blanca: Great resort as are all of the Rui

Starting off with the weather ...wow...exactly what we wanted...very hot but not muggy...the rooms were very well maintained, up to date, the fridge regularly stocked, what more can you ask for. The staff was very helpful and there were very few language problems...the meals were great, wide variety and if you are a picky eater like me there was always enough to satisfy your taste buds. We only went to the steak house which was very good but you had to line up the morning of that specific day to [... read more] book , so maybe some changes could come on dealing with that....but we got in. The beach was quite long and pleasurable for a long walk...but I enjoyed the pool...well maintained and of course very warm.

Grand Memories Varadero: A disapointment

There was never hot water in the morning to have a shower. The room keys were always faulty and had to be replaced. They were always short of towels and one day I felt I had gotten a used one, as it seemed dirty. They never had small change for tipping, so had to constantly try to get change from staff. The beach was beautiful and the pool area was very nice. The food was O.K. I went to have a stress free holiday but found it very stressful. I would not recommend it. Darlene

Grand Memories Varadero: Resort Was Better than Expected!

The grounds, pools, rooms, and restaurants were all what I had hoped for, remembering that it is Cuba and their resources are limited! Our weather was not great so we didn't spend much time on the beach, but it looked good!

Riu Bambu: Good Value Resort

This was a good value resort for what we paid. Resort was clean. We had a newly renovated deluxe king room that was beautiful. Our room was stocked with 3litre bottles of water, beer, and pop that was refilled every 2 days. In room liquor dispenser as well. The beach was nice and seating at the pool and beach was plentiful, which is the first tIme I have seen that at an all inclusive. No need to reserve seats at the crack of dawn because there were always lots available. The only thing I didn' [... read more]t love about the resort was the food and is why I wouldn't give it a 5 star. I would guess most of the food was cooked from frozen, which is fine, it's just not amazing food like at other resorts we've been to. The Omelette bar, fresh fruit smoothies made daily at the buffet, homemade pizza, fresh fruit and veggies were delicious. Nothing made us sick though so no complaints there. The resort is not too big so you don't have to walk too far from the rooms to get to restaurants, beach, pool, etc.

Riu Cancun: Excellent resort!

This was our first trip to Mexico and we were thrilled with the resort. Everything met/exceeded expectations. Loved the authentic Mexican feel of the resort and the staff were very helpful and friendly.

Senator Puerto Plata Hotel: Had lots of fun!

The grounds are beautiful....the staff work so hard! The bartenders are great. The beach is huge.....be careful in the water, it has rocky parts and you can cut your feet. We spent time at the Bachata and Merenge...Diaz a bartender at the Merenge is wonderful and Rayo Back in animation is so good at his job! The beds are hard! Rooms were cleaned well and had towels everyday! the cooks work so hard...omelettes, waffles,pancakes,French toast...so yummy for breakfast. You may have to wait for new c [... read more]utlery to eat but they will get to you....all with a smile!

Riu Palace Cabo San Lucas: Beautiful resort

The reception area is open, breezy and very welcoming. The hallways to the rooms have open windows so you can enjoy the views on the walk to your room - yes, there are elevators between floors. The rooms themselves are wonderful with comfortable beds, a/c and ceiling fans. The cleaning staff keep everything very clean. I have only one small complaint about the bathroom -- the shaving mirror is set for a 6 foot tall male. I'm a 5 foot female with bad eyesight and found it very difficult putting o [... read more]n makeup for the evenings. For meals we usually ate at the buffets. These always had a large variety with something for everyone. Loved the fresh ripe fruit. A real treat for us northerners in the winters. The two larger pools are great, one for those who want to be more active and play games and a quiet one for relaxing. The small kids pools are great for the younger holidayers. The beach is immaculate tho you can't always swim there depending on the undertow that day. The staff is friendly and always busy making you feel welcome or keeping things spotless. On your visit say hello to Angel and Luis for us.

Riu Palace Costa Rica: We found paradise!

RIU Palace is a beautiful resort. "Five Star" in everyway the way! Fantastic food, great service and spotless clean. Truly one of the most beautiful places we have been in our travels. Weather was fantastic and people were friendly. Smiles everywhere we went. Special recognition to NICOLE our sweet server at the pool. Always a smile and fantastic service!