Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(7720 Reviews)

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Great Food!!

My husband and I really enjoyed this resort. The staff were very friendly. We went to an a la cart restaurant and Jose from mashua welcomed us back another night for food tasting!! What an amazing experience! Great food and great people.

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Private  - 

Verified Purchaser

Cayo Levantado Resort: Beautiful resort

We arrived on October 9th shortly after Marie. With all of the gardener you could not tell that a hurricane had just gone through the resort. The food, room, pools, beaches and staff where all excellent. The only complaint I would have to say is about how some of the other guests treatment of the staff. Very rude and disrespectful. All of the staff work very hard and deserve to be treated with respect.

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2tall  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Nice resort

Stayed on the luxury adult side. Overall a nice resort. Large resort expect to do a lot of walking to get from A to B. Beautiful grounds well maintained. Beach on the grand side is much better than the luxury side beach. For families be aware that locals are selling drugs at the grand side beach and security can't do anything if they stay in the water. Luxury side rooms were the newest in the resort and very nice. Recommend an oceanfront room on a high floor in building 27. Ate at 3 a la carte r [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Excellent

Glad I went by recommendation of agent and friends and the Bahia good name. We had a very enjoyable stay. The grounds are immaculate. Food, something for everyone on the buffet. The dinner restaurants were excellent. The staff most hostsipable. Our air transat rep Simone was excellent and looked after us well. We especially enjoyed the steel drum band and our catamaran trip to dunn s river falls. Don't listen to the negative reviews. It is NOT over run with cats. They did not run out of [... read more]

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Svee7  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Paradise in Jamaica

Stayed at this resort from October 7-12. I have zero complaints. Trip was absolutely perfect in every way. The guest rooms and resort grounds, food, staff and the constant sources of entertainment were all on point throughout the entire stay. The staff go above and beyond to ensure that you aren't lacking anything and are having a good time. I would recommend this resort to anyone (although most people I have talked to have already been and love it)!

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Great Family Vacation

My 16 yr old Daughter and I spent a week at the Grand Bahia Principe in Jamaica. We didn't stay on the Plus side of the resort and the room was beautiful and very clean. The staff was excellent, restaurants were amazing, beach was safe for kids very calm and the snorkelling was so much fun off shore. The pool was beautiful and very clean. They have a shopping mall on the resort so you didn't even need to leave for shopping. Entertainment was good. I really don't have much to complain about. We h [... read more]

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Erin  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Fine, but won't be back

My friends and I stayed at the Grand Bahia Principe Jamaica for 5 days in October. I'd say it's a 4 star hotel at best. The resort itself is beautiful, but huge - clean for the most part, rooms and bathrooms are spacious, nice beach areas. When we arrived, we had to check in through a messy system. Everyone from our bus was herded into a room like sheep, where we had to listen to a speech from hotel staff, fill out forms, and wait in a barely existent line to get our room keys. We were than [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Amazing resort!

Wonderful resort , clean , luxurious, very friendly staff , always eager to please ! Food was wonderful , pools very clean ! Crystal clear water at the beach . Never had to wait for food or drinks . Ala carte restaurants were outstanding !

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Private  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Week in paradise!!

I read a lot of reviews before choosing to book this resort for our vacation and some were negative which I ignored mostly since It was recommended by our colleagues who had stayed at this resort before. And now I find it completely bizarre that people had negative comments anout this resort. Starting from checking in to checking out everything was absolutely smooth, relaxing and enjoyable! Our room was spotless, spacious and bright (garden view suite) which was cleaned at least two times a day. [... read more]

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Newfie  - 

Verified Purchaser

Bahia Principe Explore Jamaica: It's ok resort

This resort not as good as I expected. Food not that good. Check in at 430pm room wasnt ready. In the room plug in didnt work. Always short of face cloth. Worst is safe not included with room. You have to pay 6 us dollars a nite to have safe. Every other resort always provided safe in with the room. Not like they had to put safe in room its already there. Elevators having problem Been here twice never go back again in this resort Rate a 2 star. There are way better resort in runaw [... read more]

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Roadrunner62  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Amazing Resort!!

We really loved the resort. Lits of options for swimming pools or beach areas. Food was great in all areas. The room was really nice too. Bed could be more comfortable but, not the worst I've slept in.

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Private  - 

Verified Purchaser

Bahia Principe Grand Bavaro: Not worth the money Grand Bahai Principe Jamaica

The best thing about this resort was the sun and water. The hotel needs upgrades (when you walked out from the hotel by the gym, all you could smell was sewer). There is no air conditioning in the hallways and the air conditioning in the rooms smelled. When you leave the room, they want you to take your key card out to turn off all the power, so that means no air conditioning in your room while you are out in the hot sun all day. Did not find the staff very friendly, felt like we were an imp [... read more]

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Sarah1979  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: Beautiful Hotel but will not be returning

The hotel is gorgeous. The grounds are beautiful. We went there to relax and enjoy our family time. But we are constantly being pressured to buy something. Jewellery an excursion a membership. I can understand the occasional sale push but it was constant. The knowledge of the drinks were inconsistent with the different bars so we actually wound up going to the one bar that knew what they were doing. And when you would try and explain it to the bartender they would look at you as if you were n [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Beautiful resort

The place was amazing. People were happy, spoke English. The night shows were good. The pool always had activities going on all day. Food was very good. Lots of bars throughout the resort. Going back next year. Very clean grounds for a older resort. Highly recommended

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Private  - 

Verified Purchaser

Bahia Principe Grand Bavaro: Don't get what you pay for

Over all the weather, pool and ocean was beautiful. Food service was poor. Not only my group but other guests weren't offered water, tea and coffee during meal times at the Buffett no matter how many times you asked to get some you wouldn't get served. Maintenance was horrible my room smelled like something died up there. Our housekeeper every called for someone to come and no one came. And couldn't get a new room. My son sat for a picture and his brand new Bluejay jersey got full of paint as th [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Awesome resort!

Everyone working there cares about you, they make you feel welcome and are incredibly hard working. The service and scenery is phenomenal. Definitely will be back and will try more of the a la cartes and scenic day tours they provide

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Cornell  - 

Verified Purchaser

Bahia Principe Explore Coba: Very nice resort!

Best hotel that we have stayed at in Mexico. Very clean hotel and grounds, friendly staff, exceptional service. Close to all the cultural and adventure activities on the Yucatan Peninsula. Good value for money. Would return to this hotel for sure.

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Janine13  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Beautiful place

Only a couple complaints. Chair on our balcony was cracked and pinched my leg badly. Our coffee caraf had a chunk out of the lip of the pot, and one of the coffee cups had a chunk missing as well. So every day these things never changed. So now that leaves me to wonder how clean other things in the room are. Really kinda gross to know that Mugs and glasses only got washed in bathroom sink. Also our room overlooked the luxury side which we were told we couldn't enter. What annoyed me was the reso [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: If you're looking to Party book Coba, if you're looking to relax book Tulum....

When we arrived to Coba we were greated by a dozen drunk people at the front desk (like falling down drunk). This was not how I wanted to spend my vacation and opted to be moved to Tulum. We had Golden Club, so we were able to make use of all the resorts on the complex. Our experience at Tulum was awesome. Close to the beach, service was great and lots of choices at the buffet. Our room was spacious and the AC worked great. Which was great since the humidex was 88% The bar fridge was k [... read more]

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Beto  - 

Verified Purchaser

Bahia Principe Explore Coba: My first visit to Mexico

It was truly a fantastic experience. It was my first time joining an all inclusive package and it was totally worth every penny of my money spent. Starting from the booking, I had to call Tripcentral.ca because I needed some special arrangement and I spoke to Susan Snider. She was friendly and helpful, although I understood she was extremely busy handling other inquiries due to the hurricane that affected other passengers right before my departure. Once my booking was confirmed, a few days be [... read more]

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