Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Daustin  - 

Verified Purchaser

Sol Turquesa Beach: Wonderful Vacation!

Everything was so enjoyable; the pools, beach, the incredible Cuban people, clean, private rooms, and plenty of food options to choose from. We also enjoyed two well-valued excursions while we were there.

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KenVickey  - 

Verified Purchaser

Riu Palace Jamaica: Terrific Resort, Friendly Staff, Great Food

This resort is very clean, rooms very nice. It is an adults only so quieter than the Rui next door (we stayed there last April). We travel a lot and have to say this resort is terrific. The staff are eager to help, super friendly, food is tasty and plentiful. No issues booking a la carts. Other reviews mentioned the construction noise next door which is done now/addition to the Rui Palace is now open. There was construction when we were there a few weeks ago but not worth mentioning. Have to say [... read more]

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Bouzerdad  - 

Verified Purchaser

Grand Memories Varadero: Procedures to work out

The grounds are lovely and 5 star worthy but the procedures need work. Key cards are ridiculous. Thought first day it was the lock hardware and had maintenance take it apart. Every 2nd day we had to re magnetize the cards as did the 3 other units that traveled with us. I like to play and ended up walking to iberostar next door for volleyball 3 days. The food was good for Cuba but then I noted the chicken skewers had 1st half well cooked and last cubes raw which explains some sickly comments. We  [... read more]

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Marc57  - 

Verified Purchaser

Riu Guanacaste: Amazing weather

Gorgeous resort the staff was very helpful . Went on a catamaran to see the sunset that was amazing. I found the tours guides were wonderful and helpful I would return to this wonderful place because the weather is guarantie

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Rain soaked  - 

Verified Purchaser

Riu Ocho Rios: Nice resort!

Second time to this hotel, first time was fabulous. Second time checked in to adults only section only to find out when I arrived that they don't have adults only anymore. The food is great, entertainment is a little of the same thing every night. Rooms were clean.

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Pebbles65  - 

Verified Purchaser

Riu Guanacaste: LOVED IT!

Everything about this resort was fantastic! The people are so friendly, the grounds are immaculate, the food is delicious with a very large variety, the pool area is awesome, the beach is terrific and our ocean view room was spectacular!

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Tis54321  - 

Verified Purchaser

Riu Bambu: Very disappointing food!!!!!

The resort itself is very nice with great grounds and well maintained spaces. The beach is great; lots of white sand and kilometres to walk and walk. The amenities are descent and the entertainment was very "entertaining". The food was very, very disappointing. I have had much better food in Cuba....and you know that is saying something. There was repetition of food items, the food was overcooked, had no spices. The wine is the absolute worst I have ever tasted. Years in the past we stayed at Ri [... read more]

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Dolo  - 

Verified Purchaser

Riu Playa Blanca: Great resort as are all of the Rui

Starting off with the weather ...wow...exactly what we wanted...very hot but not muggy...the rooms were very well maintained, up to date, the fridge regularly stocked, what more can you ask for. The staff was very helpful and there were very few language problems...the meals were great, wide variety and if you are a picky eater like me there was always enough to satisfy your taste buds. We only went to the steak house which was very good but you had to line up the morning of that specific day to [... read more]

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Disapointed  - 

Verified Purchaser

Grand Memories Varadero: A disapointment

There was never hot water in the morning to have a shower. The room keys were always faulty and had to be replaced. They were always short of towels and one day I felt I had gotten a used one, as it seemed dirty. They never had small change for tipping, so had to constantly try to get change from staff. The beach was beautiful and the pool area was very nice. The food was O.K. I went to have a stress free holiday but found it very stressful. I would not recommend it. Darlene

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MrsHamSlam  - 

Verified Purchaser

Grand Memories Varadero: Resort Was Better than Expected!

The grounds, pools, rooms, and restaurants were all what I had hoped for, remembering that it is Cuba and their resources are limited! Our weather was not great so we didn't spend much time on the beach, but it looked good!

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Nicmac  - 

Verified Purchaser

Riu Bambu: Good Value Resort

This was a good value resort for what we paid. Resort was clean. We had a newly renovated deluxe king room that was beautiful. Our room was stocked with 3litre bottles of water, beer, and pop that was refilled every 2 days. In room liquor dispenser as well. The beach was nice and seating at the pool and beach was plentiful, which is the first tIme I have seen that at an all inclusive. No need to reserve seats at the crack of dawn because there were always lots available. The only thing I didn' [... read more]

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Readingweektravellers  - 

Verified Purchaser

Riu Cancun: Excellent resort!

This was our first trip to Mexico and we were thrilled with the resort. Everything met/exceeded expectations. Loved the authentic Mexican feel of the resort and the staff were very helpful and friendly.

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Athenia  - 

Verified Purchaser

Senator Puerto Plata Hotel: Had lots of fun!

The grounds are beautiful....the staff work so hard! The bartenders are great. The beach is huge.....be careful in the water, it has rocky parts and you can cut your feet. We spent time at the Bachata and Merenge...Diaz a bartender at the Merenge is wonderful and Rayo Back in animation is so good at his job! The beds are hard! Rooms were cleaned well and had towels everyday! the cooks work so hard...omelettes, waffles,pancakes,French toast...so yummy for breakfast. You may have to wait for new c [... read more]

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Grandmax3  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Beautiful resort

The reception area is open, breezy and very welcoming. The hallways to the rooms have open windows so you can enjoy the views on the walk to your room - yes, there are elevators between floors. The rooms themselves are wonderful with comfortable beds, a/c and ceiling fans. The cleaning staff keep everything very clean. I have only one small complaint about the bathroom -- the shaving mirror is set for a 6 foot tall male. I'm a 5 foot female with bad eyesight and found it very difficult putting o [... read more]

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G Tibbett  - 

Verified Purchaser

Riu Palace Costa Rica: We found paradise!

RIU Palace is a beautiful resort. "Five Star" in everyway the way! Fantastic food, great service and spotless clean. Truly one of the most beautiful places we have been in our travels. Weather was fantastic and people were friendly. Smiles everywhere we went. Special recognition to NICOLE our sweet server at the pool. Always a smile and fantastic service!

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EJTH  - 

Verified Purchaser

Riu Guanacaste: A Middling Experience

This is a huge resort - 1,300 rooms. The grounds are beautiful, but we felt there were not enough pools. The beach is rocky. In February, the surrounding area is rather bleak. The food was very good..

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Blue Jays Fan  - 

Verified Purchaser

Riu Palace Mexico: Enjoyable holiday

Pool water (too) cold; WIFI at pool (and at times elsewhere) usually not available. Other members of party were taken 2-hours out of their way because driver went to wrong hotel, but these are relatively minor inconveniences to a nice vacation.

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F defino  - 

Verified Purchaser

Riu Santa Fe: beautiful property-unswimable water

Hotel quite nice-food o.k. for all inclusive-undertoe 3 feet off shore. Property quite flat with ramp to beach,suitable for the disabled. Distance a little far for disabled to beach Hotel does offer w.c service to & from. Pools & grounds beautiful as well as spotless. Furthest hotel from town in hotel zone. Watch out for expensive (cheating) cabbies. There are set rates-Make sure what you're paying before you get in.

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Ryan1234  - 

Verified Purchaser

Riu Merengue: RIU Merengue

Nice small report, grounds were well kept, nice beach. Food was okay, ice cream tasted like it had cough syrup in it though, but other than that the food was decent. Pool area fills up quick in the morning, the WIFI is limited and signal isn't strong.

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Durnionme  - 

Verified Purchaser

Sol Turquesa Beach: Fantastic Resort

Beautiful setting, pools and beach...great friendly service. The entertainment team was amazing! Snack bar makes great wings and pizzas and has friendly bar tenders who like to joke & chat with you. The cappuccino bar in the main lobby is not to be missed if your a coffee lover.

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