NYX Hotel Cancun: Excellent Hotel

Hotel NYX was great. Excellent staff, food and the Master Suite was beautiful. I have been to Mexico 13 times and this was by far the best food and staff I have encountered. I will plan to return. Great entertainment team as well.

Barcelo Maya Colonial: Beautiful Resort!

Spent a week at Barcelo Maya Colonial and had a great time. Lots of pros and a few cons. The food was great!. Favorites were the Steakhouse and the Spanish restaurant. Tried the Japanese and the Seafood and they were nice too. Best to book when you arrive with the concierge as they go fast. We had to basically take what they had. Grounds are beautiful and lots to see, lots of walking so bring comfy shoes. Some rockier areas on the beach so bring water shoes. But more than enough sandy  [... read more]areas. Lots of beautiful areas to snorkel. Loved that there was a mall for shopping on-site. Didnt have to leave the resort. Rooms were nice and comfy beds. Bathroom setup was odd. Bathroom door opens onto the toilet. Odd setup. Nothing grand but suitable enough. Cons. No hot water in the morning before checkout, may have been a fluke. No beach drink service, and no umbrellas anywhere. Some sunshades at the pool but only shade from the palm trees at the beach. Had to continually move to get shady spots. People saving chairs with towels is ridiculous. Went out at 7am and every chair was reserved and no one at them. Overall a good trip. Only other issue is that there were a ton of ignorant spring breakers high school teens that were very loud at night. They were tipping the servers at the buffet for alcohol and having liquid lunches. These were16 -17 year old US kids from Michigan. Something should be done about that. We always travel last week of March and never had so many kids at this time. Also be aware it's about an hours drive from the airport. Would go back but at a different time...not in March.

Ocean Riviera Paradise: Above Average Resort

The positives were: - the restaurants were very good and we didn't need a reservation except for the Japanese restaurant -the room was clean with a very nice shower and comfortable bed - the buffet offered a wide variety of food -workers were polite and friendly (Jasmine in the lobby bar was fantastic) The negatives were: -the beach was narrow and the chairs were packed like sardines with not enough palapas for shade -smokers were everywhere and being so close meant that we were breathin [... read more]g their smoke all day -in the halls of our adults only section, people would put dishes out in the hallway for pickup by the staff but they would stay there for up to a week without being picked up -coffee was almost impossible to find in the mornings when we like to go to the beach and enjoy some early morning quiet. There was only Mike's coffee bar open at 7:30 and the line ups for the fancy coffees made it inconvenient to stand in line for. -there was no quiet pool. The priviledge pool was the closest thing to it but you could hear the noise and activities from the other nearby pool. -entertainment was not great and was geared towards young kids.

Grand Sunset Princess: A nice getaway

It’s been 3 years since our last vacation so we decided it was time to go on a vacation. We booked this hotel last minute. I was happy with the hotel. The food was good, the bartenders were willing to make nearly any type of drink you asked for (though in my opinion there should be more bars down near the pools and beach as several times the line ups were quite long). I was lucky to get my hubby and I booked into A La Carte restaurants for our dinners but that’s because it was only 2 of us,  [... read more]I wasn’t picky about the times we got. I could see that this would have been more difficult to do if it was a larger group. If you aren’t on your phone exactly when booking times open then you’d get nothing. The resort was full and busy and I felt the staff were trying hard to please, making drinks as fast as they could, etc. a few times it felt like a few extra staff would have been helpful in the buffets as they ran out of some items and it took a long time to replenish and not enough waiters/waitresses to serve coffee, etc. Other than that observation, we enjoyed our time there. Nice pools, great food and drinks, nice sandy beach, clean resort. We loved the monkeys and “Mexican Raccoons” running at will, as well as the nice sculptures and walking path throughout.

Grand Decameron Complex Bucerias Trademark: Great Resort

This was my second time in 8 years to this resort. It was clean, updated, the staff were friendly and helpful when needed. the wifi - sucked!!!! I was disappointed in the A la carte restaurants. there were 5 and often not even one was open or available. you have to be online or in line personally to book a dinner reservation @ 8:00 am in the morning. it was the luck of the draw after that! Not a great way to ensure people get a dining experience. I am not going to recommend this reso [... read more]rt. :(

Barcelo Maya Colonial: Will Return

A relaxing and enjoyable experience. We rode the bus around the resort a few times to dine, shop or just take in the sights. We saw deer, coati and iguanas from the bus and a few times while walking. Quality of the food and service was great. We dined at 4 A la carte restaurants. Mexico Lindo was my favourite, but I enjoyed them all. I was impressed by the knowledge of the Wait Staff at each of the a la Carte's regarding Food Allergies. Our only negative experience was the bus company th [... read more]at picked us up at the airport. The trip from Cancun to the Resort was very slow. They never stopped at our hotel to pick us up for our flight home, so the Concierge found another tour bus to pick up those of us at the Colonial. He was excellent!

Riu Palace Riviera Maya: Amazing Resort

Everything was great. Food was excellent. Pools were fantastic. Staff very helpful. Ocean front excellent for walking. Room and all facilities were very good..Good selection for restaurants. Activities were interesting and valuable. Pools side bar services were welcome. Sand beaches were clean and easy for walking.

Bahia Principe Explore Tulum: Great Resort-Travel to and from not so...

Pool is great with lost of entertainment and activities. Beach like a lot of the area is dealing with endless weeds and beach erosion..not usable.The staff are friendly and talkative at most of the times. Food is very good with a large variety and dinning areas are always clean and spacious. Travel to resort which is about 96 km away took 3 hrs+, as bus stopped at 4 resorts as well as waiting at airport for 50 minutes for travellers that never showed up at bus. Travel back to airport took 4  [... read more]hrs for a 96 km trip..a daytime nightmare!! arrived at airport 30 min before boarding schedule. A 9:00 am bus pickup for a 2:00 flight. Again part due to stops, traffic issues and guest not showing at arranged pickups. Be aware as this adds up to a about 2 days gone from a vacation. If we were to do the same resort again, we would look at private shuttle direct to resort/airport...with out the wait or stops. Be worth the dollars to eliminate stress and frustration.

Krystal Grand Puerto Vallarta: Krystal Altitude Vallarta

Was a beautiful resort and we are looking forward to going back again next year. Staff are lovely! Rooms were very clean and we had a swim up room which we loved. Waiter staff around the pool were so friendly And hard working.

Grand Palladium Select White Sand: Huge Resort

Grounds were not well kept lots of debris in the natural areas along the paths. You have to take tram most places as resort is so large. Beach is extremely disappointing and has lots of rocks and twigs on beach Seaweed was so thick you couldn’t go in the water or walk the beach unfortunately. We know this is out of the resorts control and they tried very hard to keep up with it, they just couldn’t. So if you are a beach/ocean people like us you will be very disappointed. Rooms were spaci [... read more]ous. Food was good for the most part but they used a lot of salt. The Thai restaurant was fantastic and Japanese was very good as well. They are a must visit. Resort is family oriented so if you are going as a family it is exceptional if you are older and just a couple you may be a bit disappointed. Lots of great things to do for the kiddos.

Bahia Principe Explore Tulum: Incredible first time experience

Wonderful experience at this resort! It was my first time going to an all inclusive and I finally 'get it'. We had a wonderful time. The grounds were beautifully kept, with lots of plant and animal life around. The hospitality was exceptional, people were very kind and helpful. The rooms were clean and modern, AC worked great. Food was decent and readably available and there were always activities happening. I liked that there was access to other nearby resorts too but Tulum was by far the best.

Sunscape Sabor Cozumel: Amazing staff. Nice resort.

The hotel was small, with only 1 pool and 2 restaurants. It is sandwiched between 2 other newer 'sister' resorts that we could not use. The rooms were small, beds were comfy. The staff were outstanding and made this resort what it was. We enjoyed our stay. Food was mostly good, as were the drinks, coffee and ice cream.

Haven Riviera Cancun: very nice resort. Great meals and amazing employees

Nice resort. Very clean. Staff was helpful. Only thing that was bad is that the floors in the rooms are extremely slippery, talked to two people that fell in the bathrooms. Our week went by quickly. They could start the evening shows at 8pm for the over 50 crowd

Ocean Maya Royale: Océan Maya royale

Excellent resort ! The food at the buffet as well as at the à la cart restaurants was always delicious - our favorite was the French restaurant. No reservations are needed except for the Japanese restaurant. Drinks are spot on - or a tad too strong even. No problem getting loungers at the beach - just beware that as at every other resort seaweed right now is a problem.

Dreams Sands Cancun Resort and Spa: Definitely not a 4 or 4.5 star resort

The description and reviews of this hotel are varied, based on subjective opinions. When we arrived, we were Preferred guests, we were to taken to the Preferred lounge and checked in. We were not informed of the resort amenities, restaurant locations, Preferred beach area etc. The food was probably the worst I have ever had at any all-inclusive resort in Mexico. We ate at the buffet for breakfast a few times, variety varied depending on what day you went, meaning if you are lucky there may be fr [... read more]esh crepes made and waffles and the next day...nothing. Forget about getting any bacon after 9:00, they just put out more deep fried potato hashbrowns. I have always enjoyed the baked goods in Mexico, everyday they were dry and hard. Dinners were even worse, we tried all of the ala carte restaurants, food very inconsistent, we were only able to finish one meal which was at El Patio. We went back the next night and the prawns were mushy, the steak was so tough you could not cut it. Drinks are very very watered down no matter where you went on the resort. The only place we actually had a decent drink was in the Preferred lounge made by Juan. We had to move rooms 3 times, first room was ocean view with balcony. Toilet would not flush, next night room was just okay, bathroom very very small. We finally had to pay for an upgrade to a Junior suite, which was okay except the toilet leaked of raw sewage. Turn down service was hit and miss. Room service food, stay away from. The beach itself is nice. Very disappointed with the whole experience. What I find very disappointing is the fact that we specifically asked the Trip Advisor agent, Victoria Guest for a review of the property. She gave it rave reviews. We in fact called her from the resort on our first day, she just brushed us off and told us to find a Sunwing Agent. There were none on the property the whole week we were there!!

Majestic Elegance Costa Mujeres: Great Staff and awesome facilities

- rooms were greats - great buffet selections - all a la carte were amazing except the Japanese restaurant - room service food quality needed improvement - great for kids 4+, however they do not have plastic cutlery for children - kids clubs was amazing

Sandos Cancun: Great small resort

For the size it offered good choices of restaurant and the entertainment team was exceptional . Mario at the pool bar and Gisele who look after the exercise, volleyball and games where particularly great

Barcelo Huatulco: Great time

This is the second time we have stayed at this hotel. The beach is great to walk around on but you want to do it before noon as it gets very HOT 🥵. And go for a walk you will want to do as there are fish to feed at the end by the Dreams hotel where the rocks are. Bring fruit 🍌 as it is healthy for them lol. This time we spent the extra couple of hundred and stayed at the Premier part. Having room service and being able to go to a restaurants every evening is nice. They still use the ol [... read more]d system of having to make reservations. When will hotels realize that NO ONE likes this. There are other hotels where a person doesn’t need to make reservations. You go to the restaurant you would like to eat at … if it’s full you are then given a vibrating disk. You go to the lounge have a pre dinner drink 🍹 and wait for your disk to vibrate. It takes care of people feeling like they can never go to a restaurant that you’d really like to try or where the customers feel that there is some favouritism going on. The hotel definitely makes a person feel that they want you to have a great time and if there is anything they can do to help with that they will. The only other issue besides the restaurant reservations is the lack of rooms with king size beds. It happened to at least to 10 other couples that we talked to while we were there for the first week. When questioned the front desk stated it was because it’s a family resort. Well evidently there is a need for “adult” rooms! It starts a person’s holiday off to a bad start when you have to go down and BEG to get moved to a room that you can sleep with your spouse. All in all I would go back to this hotel. For the price and what you receive I feel the price is reasonable. The staff are friendly and work hard for your enjoyment. Oh I also recommend going to their evening shows!! They are amazing and you will be glad you went. Plus from last year to this one they redid their whole program. Not one evening was a repeat from last year.

Moon Palace The Grand Cancun: Nice resort - heavy push for timeshare/membership

Resort was beautiful and lots of good amenities. Water park is great for kids and multiple other pools to hang out at. Beach itself was nice but too windy to swim and seaweed was heavy. Heavy push to upgrade room and then aggressive staff trying to get you to buy timeshare/'membership' which was a drag. Food was pretty good but 2 in our party got pretty bad food poisoning that ruined the last 3 days of the trip. Resort is HUGE which is a bit inconvenient as you have to wait for shuttles or [... read more] do a lot of walking.

Hyatt Zilara Cancun: Great Resort

The Hyatt Zilara lives up to expectations. The hotel is beautiful, very clean and well maintained. As well, the restaurants provide a variety of food which was well prepared during our stay. But what I liked best was the warmth and friendliness of the staff. A special thank you for wonderful service to Jesus in the Spice restaurant and Diane from the recreation department.