Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(7720 Reviews)

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Shan  - 

Verified Purchaser

Bahia Principe Grand San Juan: Great Resort

Our rooms were clean and quiet. Grounds were well kept. No shortage of food, drinks & entertainment. Staff were friendly and always welling to help with whatever we needed. My son was treated extra special on his birthday.

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Private  - 

Verified Purchaser

Bahia Principe Escape Ambar: Our 40th wedding anniversary

Hotel was awesome. From the time we arrived, where we received VIP treatment, to our room which had a Happy Anniversary banner and a nice bottle of champagne and chocolates then to lunch and several drinks. Staff were wonderful (especially Ruth, Jose, Omar and Kevin), grounds well kept and restaurants and buffets had lots of variety. Never a problem getting loungers either st the pool or beach. Never waitied long for drinks where ever we were. Some had issues with their A/C and TV remote. Have t [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Fabulous resort

We loved the resort. It was a destination wedding and our son and his bride had issues with wedding dinner venue changing the evening before and the meal was not as requested. The food in the restaurants was excellent, so the reception dinner was disappointing. Our group of 33 guests had a great time otherwise.

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Al Borz  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Best Bang for Buck

Pros: Adults only / Amazing food / Private beach area / AAAA Service / The resort App becomes very useful. You have access to all of the other resorts when staying at the Sian Khan. Cons: LOT'S OF MOSQUITO'S

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Fantastic Family Fun!

Everything was great....the hotel, views, food, nightlife and the clean beach at Tulum had fish eating out of your hand. The staff was very friendly and the shuttles to the different areas around the hotels was a quick and easy ride. The beach has a fishing charter with knowledgable guides and know thier stuff, I caught a 25lb barracuda to prove it. Ill be back!

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Private  - 

Verified Purchaser

Bahia Principe Explore Turquesa: Big resort with lots to do

I traveled alone with my 5 & 7 yr olds. They loved the waterpark and pools. The "kid friendly" night shows were fun, but a bit late, so after a day in the sun, the kids were really tired. The food was decent, but hard to find really "healthy" options. The resort is really big, so even though there are some shuttles, the kids complained about having to walk so far to everything when it was so hot (traveled in August). The seaweed on the beach was overwhelming. They tried hard to keep it clear, bu [... read more]

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Leo Polenta  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: Overall A Great Resort

The resort is small, however the complex is huge. You can stay in your resort all week, however if you book certain restaurants, or you like to go to the Casino, or visit the shopping area you need to take the resort bus. The resort is clean and really well taken care of. The pools are nice, however if you want a good lounger at the pool you need to wake up really early to reserve your spot. If you want a pool cabana you need to wake up even earlier. Here is a small tip, some people will leave t [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Slow Service

For a large hotel, there is no reason that there can't be ice machines on every floor. Instead, you had to call room service to get ice to your room which on average took about 1.5 hours to arrive at your room as well as when ordering food. There were a couple of nights when we cancelled our room service after waiting almost 2 hours and the staff didn't even acknowledge the fact that I had mentioned that the order was placed almost 2 hours prior. Also, we paid for all inclusive yet all the  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Ok resort

All was fine but when we came to 5 star resort we got room with AC not working, fridge not working, safety box not working - broken. We got another room and after two days we had a fload in the room from AC. Did I regret going there? No, as we so many nice things on our trip. Would I go again? Never.

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Tank  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: Ok resort!

Hotel was nice, I'm a food guy and food here was not up to par... complex is huge and takes forever to get anywhere! Beach was not the best, tons of seaweed all over the beach!! Services was ok Just my opinion

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Joe906  - 

Verified Purchaser

Bahia Principe Explore Legend: Truly 5 Star

This resort was truling fantastic. From the management to the service of the employees toall the amenaties. The rooms were simply beautiful, the beds were comfortable and the pillow menu was perfect. My wife, daughter and really loved being here and felt really welcomed by the staff. The srevice in the restaurants was first class and the food always delicious. The buffet had a different theme every night. All the food was simply too tempting not to want to try as much as possible.My daughter had [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Beautiful resort

The resort itself was beautiful and there was always something happening to keep us entertained. Only complains are that the service was at times slow, and uncaring. Was unhappy about the amount of seaweed on the beach, made it difficult to go into the water. Especially since Punta Cana was supposed to have the nicest beaches.

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Outstanding Family Vacation!!!

Our family just came home from our vacation at Luxury Bahia Principe Akumal Resort. We all had a great time there. A big thank you to all the staff there, they are all so committed to their work. 2 thumbs up. My son enjoyed the Eco-Bahia walking tour. Very educational. We learned so much about the Mayan culture. Thank you to our tour guide. The must try restaurant is Don Pablo at Tulum.

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Anna  - 

Verified Purchaser

Bahia Principe Escape Ambar: Resort amazing but service not good

We have been to this resort seven times and usually everything has been wonderful. The resort itself is amazing, the people friendly. The grounds are kept very well.but we were disappointed this time with the service. Both in our rooms and in restaurants. Very slow service or room not kept up with towels etc.

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Very close to paradise

Probably the only bad thing to say was that I had to kill a medium size spider in my room. The hotel was advised. All the rest ALL the rest was just from another planet. Nothing is perfect but they work hard to get there.

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Stavros  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Memories for life at Grand Bahia!

So I'm a frequent vacationer and have been to plenty of resorts. I must say Grand Bahia Principe is definitely in my top 3 list of resorts I've stayed at. The resort itself is very huge and well looked after. The food at the buffet was very good but a little bit repetitive. The a la carte restaurants we dined at (Don Pablo,Garden Grill Steak House & Tallawah)were very delicious and felt like a proper dining experience. The beach was great and the staff was really friendly. Definitely would consi [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Jamaica: Good Experience!

The resort was amazing. All workers and representatives did an amazing job at making sure the vacation was fun and relaxing. The drivers and guides were very informative and met every one of our needs. The resort was well maintained and beautiful. What I didnt like was that our room was normally cleaned in the late afternoon(around 3pm) and we would sometimes be back from our excursions or from our plans before that time to relax. We would prefer our rooms to be cleaned before we got back. A [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Great Resort, had a blast!

Everything was fantastic. Buffet and a la carte restaurants were great. Advise: book your a la carte as soon as you arrive, they are all very popular. The beach and pool chairs fill quickly, get there early. Most people save chairs using towels. My one criticism is that the rooms either have two Double beds or one King including a couch/bed for a kid. A double bed for 2 adults is pretty squishy...keep this in mind if needing the double bed option for kids. May need to get a second room wit [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: Great resort

The location was great. Resort is large with 8 hotels. We stayed at the Esmeralda which is great because it's the closest to the beach if you have kids. The food was very good. The rooms were clean and provided everything we need. There was quite a bit of seaweed on the beach but they were always cleaning it. This depends on the rain and season. There is always cabanas for shade. I would definitely come back to this resort . 5 star for sure! Highly recommend.

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Toronto Vacationer  - 

Verified Purchaser

Bahia Principe Explore Coba: Ok Vacation Place

Nice pools and decent food. However, common areas were understaffed and lacked air conditioning. Landscaping was great, but rooms were dated. Also, wouldn't recommend if you have small children. Resort is too large and you are very dependent on the trollies getting you from one place to the next. Trollies weren't frequent enough and very difficult to know which one you needed to take to get to a specific destination (should use different colours to differentiate).

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