So many people had much to say about resorts in Cuba but our resort was great! The food, people, location, rep, beach - everything was perfect. We met people from all over the world. We felt very safe and we were treated so well. It worries me how the Americans may change the tourism there - I hope not.
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Emmy18 -
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Iberostar Waves Costa Dorada: Outstanding Resort!
There is not one thing I would change about this resort. The food was great, the rooms were nice with a beautiful view, the beach was beautiful, the pool was clean, and there was always various entertainment.
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Terezi -
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Iberostar Origin Laguna Azul: Great Resort - Clean and Relaxing
We stayed for 5 days and had a fantastic time. This was our second time in Cuba and enjoyed this resort more. Our only concern with the resort is that we did not have any towels (beach or bath) and we didn't receive them until the second day. The staff was helpful and apologized but it seemed liked many of the guests we talked to had similar issues.
Hotel was as good as it could be for Cuba, the staff was excellent as always. The food is great (if you're trying to lose weight). The only con on our trip was that laundry had no clean towels for the room but plenty for the beach.
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WPHK -
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Iberostar Origin Tainos: Cuban have changed! Disappointed!
Been to Cuba many times including Havana, Varadero, Holguin, Santa Maria since 1996. Iberostar to my understanding is a better service and food hotels chain from internet reviews. Unfortunately, this is not true.
We have 10 people, 5 rooms booked in the main building, none of the patio doors works properly, as a result, it was so noisy until 2 to 3 am so no one can sleep well.
Service at front desk are rude, bar tenders at the lobby are terribly slow and not sincere. Food are the worst among all[... read more] hotels we have been. The Japanese restaurant serve only grilled salty foods.
The price they charged compare to other resorts that we have been are not worth.
Resorts we've been to: Breeze Varadero, Brasas Del Caribe, Tuxpan, Brisas Guardalavaca, Sol de Luna, Sol de Mares, Rio de Oro, Husa Caya Santa Maria, Iberostar Tainos is not worst to stay.
Last but not the least, the Sunwing's counter check in person in Cuba was so rude and not helpful. One of our golf bag was broken.
I would say this was the worst experience from all our Cuba's trips. Cuban are not as nice as in the past, they changed.
The resort was beautiful. Enjoyed the beach and all the pools . Entertainment at night was great. Availibility of drinks was good. Room was a long way from the main entrance. All in all it was a great vacation.
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Iberofan -
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Iberostar Waves Costa Dorada: Clean, Attractive, Compact Resort
Went second week in May and the weather and temperature of the pool was perfect. Beach has a lot of seaweed (raked daily), crushed shells in sand, and there was a considerable amount of wind pick up usually around 11:00 a.m. so cannot
comfortably stay at beach past noon. Plenty of palapas and chairs at beach and pool. Food and atmosphere at main buffet I found to be very good. Tried Japanese and Brasilian a la carte restaurants which were good. Rooms were dated but clean and fine. Three story bu[... read more]ildings with no elevators. Attractive surroundings and everything is within short walking distance. Daytime entertainment good as well as the entertainment staff. Evening entertainment could use some improvement as not as varied as Iberostar Punta Cana / Dominicana - i.e. band for dancing each evening, and there was not any professional shows the week I was there only audience participation. Locals come in on weekends and national holidays which makes it very busy and loud. Staff on the whole were very pleasant.
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Franstaf35 -
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JOIA Rose Hall by Iberostar: 5th Time in Jamaica - Best Resort Yet
Postive notes: Resort is more beautiful than online pics. Very short walk from room to buffet, beach or pools. Lots of straw umbrellas and chairs. Food was amazing, fresh and large selection. Lunch BBQ on the beach and evening pirate party on the beach with live band was fun. Buffet and A La carte restaurants - delicious (especially surf and turf). Staff very friendly. Butler and Concierge will do all they can to help you day or night. Needed in room breakfast because of early ck-out at 4:30 am [... read more]and butler arranged it. Wifi was great. There were weddings almost every day. Lots of activities planned each day but no pressure to join. Hired a cab thru Sunwing Rep to spend day in Negril, Rick's cafe, shopping. Driver Ransford Samuels (nice guy) stayed w us all day - good value and learned lots about Jamaica and their way of life. Small Downside: Smelly stuff comes out of black pipe on beach (not sure what that was). Bring boat shoes if your feet are sensitive - there are lots of small rocks on the way into the sea. I slipped and fell very hard on a cement square with a manhole cover in beach area because I did not see it. It was the color of the sand and the sand made the sloped sides as slippery as ice. I told the front desk, the concierge and so on and nothing was done to either paint it or put something on it like a plant or table so people won't walk on it. I would recommend they replace the carpets in the hall ways. It is a humid climate and the humidity makes them smell.
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Mike62 -
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Iberostar Origin Daiquiri: Nice resort
Resort was nice and staff was very pleasant. Rooms were clean and resort grounds were well kept. Beach was the most beautiful I have ever seen and the water was warm and we lucked into beautiful weather our whole vacation.Food was good with lots of variety and a la cart restaurants were good with good menu selections.
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Binder -
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Iberostar Origin Laguna Azul: Very Nice Resort
Overall the staff were very friendly and accommodating. The beach is amazing and had more than enough lounge chairs for everyone. The rooms are nice but could definitely use updating but the rest of the resort was in very good condition. The pools looked very nice although we did not end up using them. The a la carte restaurants were very good but the buffet was repetitive and not the best with the exception of the food stations for the omelets, pizza and pasta.
Despite early rainy season weather during the first week of May, we immensely enjoyed out stay at Iberostar Daiquiri. It was upsale, well-maintained, had fanastic staff, and really really good food options in every restaurant.
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Danlise -
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Hotel Mojito: Nice resort!
Iberostar Mojito is offering good value for your $$, good food, clean, it is their staff that makes the difference always smiling and going the extra mile to insure you are having the best holidays! This was our fouth time there and it was great thank you!
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Juicy -
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Iberostar Origin Daiquiri: disappointed
When we arrived there was no welcome at all. As a matter of fact we had to ask for help to bring our luggage to the third floor and the help took some time to arrive. We didn't get our request of a room near the pool, rather we were very far away from the lobby and pool in a room that was rather dark and the toilet was not working. We had our bags brought back to the front desk and requested another room which the answer was we will send someone to fix the toilet, our reply was no, we want anoth[... read more]er room. They finally did change our room. The room was cleaned very well each day, the mattresses were very uncomfortable, the fridge did not work properly and the blow dryer was as old as the hotel and didn't work. We were also charged 2 dollars a day to use the safe din the room which was not secured to any wall or counter, rather it was just sitting on a shelf and anyone could have walked away with it. I went to customer service to ask about the fridge , they told me the was nothing they could do about the fridge or the safe! They did say they would try and do something about the blow dryer......I asked every day when it would be fixed.....finally 2 days before we left it was replaced!
The food was good, staff in the restaurants polite and helpful, however the pool bar staff was not friendly or helpful. On a few occasions I asked for Havana Club and they tried to give me another rum, often no Diet Coke. I had to insist. The staff in the lobby bar work extremely hard and far too many hours, you can see that they are tired and need more staff as true as hard as they could the service was average at the best of times. The staff was friendly and helpful, management was not.
The beach was beautiful and very well maintained. The pool was also nice and well kept. The entertainment was good.
Overall we were disappointed with the hotel and would not return.
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Brezzie1948 -
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Iberostar Origin Daiquiri: nice resort
The hotel itself was nice, there was no 24 hour snack bar, there was not much variety for food but we always found something to eat. part of the resort was being renovated and there was still not even close enough of chairs at beach or pool.
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BeataP -
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Hotel Mojito: Great deal and worth it, 4 full days and 3 nights
Last minute decided to get away. 4 full days with 3 nights. Perfect price! Booked. Then found even better deal but was too late to change it (same hotel) but one extra night what is originally my wish. No single supplement at this time of the year (great to know)!
Plane took around 6am and we arrived in Cayo Coco early !!! Had little champagne. At airport bought a beer for $2 or you could buy 2 beers for $5.
15 min bus ride to Mojito. My standard room was ready at 10:30am!!! Fantastic!
Building [... read more]#15, 3rd floor, view over main pool with palm trees and of course the water!!! No balcony, but very big windows. Towels, bathroom, two big beds and plenty of space and free safe and a 1.5 lt bottled water in the fridge (free). All necessities and basics provided.
Beach = beautiful. No problem to get a towel, long chair in the shaded area (harder to find, but made it).
Water: smooth waves, white clean sand, nice stretch to walk.... and safe. I kept leaving my personal belongs the entire trip and nothing disappeared!
Staff was nice and easy going and polite. If I wanted to talk, they were available, they did not bother if I wanted to be alone.
The buffet has some variety and there are stations where they prepare/grill things for you like pasta, fish, meats, omelettes etc... Also, there are two restaurants with nice settings that you need to make reservations for.
The food was the best so far I had in Cuba. Definitely I did not loose any weight. Drinks were plentiful and all free. I don't like the small plastic cups (not environmentally friendly and blow with the wind). I bought a big mug and tipped 1 Cuban Convertible Peso and always got what I wanted.
The entertainment was good, some excellent! Tahiti band rocks at Cigar Lounge! Michael Jackson show was outstanding under the clear sky where you could gaze at the stars and sing along. The front lobby entertainers were also worth coming to listen to and have a drink.
Coffee is good at front lobby bar. I would get my two cups and take them to breakfast buffet (no problem).
The grounds are well kept and there are many beautiful spots to take pictures.
So many different types of sleeping areas. Research what you like: huts on the water in the swamps (nature) or 3 stories buildings scattered around.
There is also adults only pool, swim up bar, kids pool and of course the hotel beach. You can walk in each direction. Next resort is Tryp Cayo Coco. That's more of a party place. Melia Cayo Coco is an adult only and truly 5 star if you need great food and a 5 star service.
I would say Mojito is truly 3.5 star hotel!! Better then the ones I stayed in Cayo Largo and Varadero. Here, I found mostly couples and families. Not sure who won the competition for the "noisy people" since there were no Americans, kids behaved ok; Cubans and French Canadians were without filters!
I could not record much as some people NEVER closed their mouth, I guess they never been to a show or can't handle alcohol, or believe to be reporting "live" and no respect consideration for others. I guess that's what you get for paying low for a nice place. At times you need to put up with other travelers.
There is also a Tourist Bus, 5CUCs (round trip) that takes 1 hr 45 min to go all the way to Playa Pilar in Cayo Gillermo. It stops along the way and you can get on/off. It's a double decker with an open top. Totally worth visiting at least once!
Another short trips can be taken on a Train 3CUCs goes to few local hotels and the Market.
You can take excursions or book from outside. I went bird watching in an 1955 Chevy (?) and horse back riding 1 hr for 10 CUCs.
I could count the flies on one hand in 4 days and got only few mosquito bites when went to caves and swamps looking for birds.
Check out was at noon. My flight did not leave till 8:20, so was getting picked up at 5pm. Took advantage of another full day. Requested a quest suite to take a 5 min shower and get changed for airport.
Sadly, our flight was delayed due to incoming plane and medical issue with one passenger. We did appreciate being explained.
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Nova Girl -
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Iberostar Origin Laguna Azul: Amazing trip!
Great week at the Laguna azul. They lay out is great everything is close no matter where u are located. Few issues with towels, the buffet wasn't very clean. But things to be expected with such a large resort. Always found something to eat, pizzas are great. The international al la carte was the best! staff for the most part were very friendly and helpful.
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JLB73 -
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Iberostar Origin Daiquiri: Good Things Do Come In Small Packages!
We had a superior room without an ocean view. The room was great, clean, ample room to move about, the air conditioning worked well. Beds were more like a super single than double (still comfortable). All amenities were very close by, the beach was fantastic and the employee team were terrific. Great food, drink, and entertainment. I would recommend this resort.
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Jensam -
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Iberostar Origin Daiquiri: Great Resort!!
I stayed for 10 days in early May 2015. The food was great and staff very welcoming and personable. Everything was clean and well tended to. The bed and pillows were not the most comfortable. We had an updated room that was very nice although it had two super singles and not double beds. I would definitely go back again!!!
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Tiff27 -
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Hotel Mojito: AMAZING RESORt
This was my third time at the resort and I will definitely be going back! Staff are super friendly and there is so much entertainment throughout the entire day! Great resort! I would definitely recommend it!
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Rickyb -
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Iberostar Selection Varadero: Beautiful time at a beautiful resort
Our group of four just returned from a week at the Iberostar Varadero. We had stayed there several times before, but not in the last six years, so were anxious to see how time has changed things. There were a few familiar faces and many new ones which is to be expected.
The grounds were even nicer than before, with the trees and plantings maturing and thriving through the years. The ocean level seems to have risen with beach erosion the unfortunate result. While there, the resort brought in a l[... read more]arge bulldozer to level the beach and eliminate a plateau created by the wave action. We were told that the long range plan is to cut back some of the vegetation to extend the distance from trees to ocean. One of the secrets of this resort is that it is a small resort with a lot of beachfront. You can be close to the action if you want, or far away if you like it quieter.
The lunch buffet by the pool was our favourite. Table service was attentive, food good, and a different musical group playing Cuban music every day. Lots of birds flying around. Watch out for bird poop on your chair. The main buffet was also good. I sometimes find myself resorting to pasta when other choices don't appeal, but this week I only ate it once. Lots of variety, great taste and beautiful presentation. House wines were OK with a la carte choices available for extra $$$$.
Our room was almost perfect. The bathroom was showing it's age a little. The bed was very comfortable, AC worked perfectly, balcony was large with drying rack for bathing suits, towels etc. Small size of resort means that you are never far away from anything. Rooms are a good size and very comfortable.
This resort is a real gem, with great service, lovely surroundings and comfortable rooms. This was our fourth visit and we will be back.