Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5708 Reviews)

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Rout  - 

Verified Purchaser

Riu Flamingos: DISSAPOINTING

The food and liquor was very DISSAPOINTING. There was a shortage of staff throughout the resort making lineups quite long at times. Would not go here ever again. Same food everyday. No changes very poor grade of rum and vodka always short on.

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Patti55  - 

Verified Purchaser

Riu Vallarta: Riu Vallarta

I would recommend this resort to anyone. The place is very clean the staff very friendly and the food was excellent. Weather and the beaches were awesome. Lots to do everyday. Met lots of really friendly people from England

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ERicRoll  - 

Verified Purchaser

Grand Memories Varadero: Nothing to complain about!

Staff is very friendly, service is good. Resort & Beach was very nice and well kept. Diamond club is worth the extra. Plenty of well done entertainment day and night. Some food handling improvements could be made.

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Blyrock  - 

Verified Purchaser

Riu Caribe Cancun: Happy stay

We had to change rooms , musty smell and fixtures broken in the bathroom,the front desk was good to deal with and we received a different room the next day, the staff was excellent, food was excellent. We would stay again

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Babriel  - 

Verified Purchaser

Riu Palace Costa Rica: Nice Resort but not 5 star

The hotel was very nice, very clean. The beach was good but not a long walking beach and the hotel is in a very remote area and there are not any towns close by. the dining room staff need more training, service was very inconsistent. The staff were for the most part very friendly. This is a very hot country and very expensive.

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Margaret76  - 

Verified Purchaser

Grand Memories Varadero: Nice Resort

The hotel itself was nice to look at, pool area is pleasing and appealing. Cleanliness could of been improved, the pool chairs stained. The hotel room themselves very basic and could be freshened up, rooms cleaned but never felt fresh. Food was moderately good in A La Cart Style. Buffet food was not for us, avoided a lot of the food unless it was simple like Bread and Bananas or eggs. Snack bar often out of selections. Coffee Bar was excellent and the Bar was Excellent! I don't think I would rec [... read more]

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ChristieS  - 

Verified Purchaser

Riu Palace Paradise Island: Amazing hotel and location!!

The Riu hotel was the perfect place for an amazing vacation. The hotel itself was beautiful and the rooms were exceptional. The staff was friendly and very helpful. The location was perfect we walked every morning on the beautiful beach or to the marina. We would definately recommend this resort and hope to go back!

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Dougandebbie  - 

Verified Purchaser

Riu Palace Antillas: RIU ARUBA IS A MUST!!!!!!!!!!!

the resort was very clean and room are very large and the veiw breath taking, food was good many selections of everything, management was wonderfull, not impressed with the entertainment,weather was great, pools and beach amazing

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Minou  - 

Verified Purchaser

Sol Turquesa Beach: Big resort

This hotel is part of Gaviota group so it pass to the Cubain. Staff was frustrated cause tourist does not tips anymore. No toilet seat in lobbies washrooms. Massage was great. Beach wanderfull. Very big resort, lots of walking and stairs. Golf carts available to bring you to different place in the resort. Rooms are clean. Fifth times in Cuba. First times in a 4 1/2 star but felt like a 4. Food in the buffet always the same.

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Sylvie28  - 

Verified Purchaser

Sol Turquesa Beach: nice place

room very clean, beach to smal but clean,foob very good,lot frouit,staf polite and serviable,quit place,to much mosquitos but wit a lot a shower 4 days, before and 2 in the vacation its normal ,the restaurant a la carte its perfect for my freinds because the reservation at 6.30 a lot a food but mine a 8.30 no food .sory for my sentence english is not my first language

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Devon  - 

Verified Purchaser

Riu Emerald Bay: Beautiful Resort

Resort was well maintained, service was amazing and the food was great. The beach was very clean, all of the pools where amazing and very clean. The bartenders had a vast knowledge of specialty drinks which was very impressive.

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Harbourite  - 

Verified Purchaser

Sol Turquesa Beach: good resort

Cleanest rooms, good beach, food was OK we never went hungry. We had terrific weather from the 2nd of Feb to 9th. My wife had quite a few bug bites whatever they were, but we brought an arsenal knowing that would be the case.

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Elvisking  - 

Verified Purchaser

Sol Turquesa Beach: ok resort

food as expected for cuba ,bland and same food every day at buffet .Service good and beaches nice! room clean but needs updating too many stairs beds are hard as rock overall for price its what to expect better than other spots

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LinnyP  - 

Verified Purchaser

Riu Palace Aruba: RIU Palace Aruba

Beautiful hotel, with friendly and helpful staff.... The food was excellent at all of the restaurants, including the buffet that had so much selection we could hardly believe it! Restaurants were particularly beautiful, and were kept immaculate! One disappointment was the departure time provided by Sunwing - 6:10 a.m. Since the airport doesn't open for traffic until 6:30 a.m. we were stuck on the plane for an extra 20 minutes. Concerning the beach, all of which are public in Aruba, we were bot [... read more]

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Tilley  - 

Verified Purchaser

Riu Palace Costa Rica: Very good resort

Very clean and well maintained room and grounds. The floors in the halls, rooms and walkways outside were washed every day. The pools and pool areas were also well maintained every day. The food was very good in the restaurants, especially in the buffets - loved themes. The entertainment was also very good..

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LisaMarie  - 

Verified Purchaser

Palace St. Martin: Nice vacation

Small, quiet resort. Clean and well maintained. Good food and pleasant staff. Road into the hotel is very steep and could be improved. We would have liked water sports including catamarans included. TV service very limited.

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Cardsrusa  - 

Verified Purchaser

Riu Merengue: RIU MERENGUE Surprise

When we booked we did not know what to expect. From the moment we got out of the air port to the time we got to the hotel the experience was better than other trips we had gone on. The service at the hotel was unmatched by other resorts we have stayed at. The grounds where well maintained with no shortage of hounds keepers. The room was of a decent size and the house keepers kept our room extremely clean and both the fridge and the wall mounted bar where also stocked each day. The beach was alwa [... read more]

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Lisalisa  - 

Verified Purchaser

Riu Palace Tropical Bay: Very Nice Resort

Great staff they were very friendly and accommodating, the pool was clean as well as the beach which had tons of chairs so we always found a seat, the food was good, the room was always clean, nice grounds, well maintained.

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Jackie54  - 

Verified Purchaser

Riu Caribe Cancun: Wonderful Resort

Service was excellent. Grounds and beach beautiful. All public areas and public washrooms very clean. Pools a little chilly in February and difficult to get in and out of. Rooms comfortable, beds good and decent pillows. Staff wonderful and accommodating. Food was plentiful and very good.

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Maryanne75  - 

Verified Purchaser

Grand Memories Varadero: Great resort!

This was a pretty big resort with a not so great layout in my opinion. The rooms were clean, but they have a towel problem. We were often given a number of small hand towels and or face clothes instead of bath towels in our room, or we would get the bath towels but no hand towels or face clothes. The food was better than I had experience at the previous resort we stayed at in Cuba, but it was still not the greatest! But it's Cuba, it is expected. They did have numerous condiments at this resort, [... read more]

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