Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21800 Reviews)

review headshot

Private  - 

Verified Purchaser

Crown Paradise Club Cancun: Really great resort.

We stayed at the Crown Paradise Club February 24 – March 3, 2026 The hotel grounds and public areas are lovely and very well kept. Our room was very nice. We had a Club room on the 7th floor in the Crown Tower. Yes this is an older hotel but it has been very well maintained for the most part. The room was really nice with a beautiful jet tub and a bathroom that we could have had a party in, all done in what looked like stone tiles. We had a nice balcony with a fabulous view of the beach and [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Planet Hollywood Cancun by Royalton: Love Planet Hollywood Cancun

The staff are amazing at this resort. The selection of restaurants is fantastic. Rooms and grounds are kept very clean. This was my third visit here. Lot of things for kids to do. Large, clean pools. Highly recommend.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Las Brisas Huatulco: Las Brisas Huatulco

This is our 14th time at Las Brisas, stayed for 2 weeks and of course, had a wonderful time. Weather is always great, played lots of tennis - A big thank you to Paco (Tennis Pro) for his superb teaching and instruction. Really improved my game. Will be back for sure!

Location
Value
Food
Beach
Rooms
Service
review headshot

Simon  - 

Verified Purchaser

Barcelo Maya Riviera: Great resort

Barcelo Maya Riviera is a great resort. Checking in was easy and the room was in great shape with all modern conveniences. There was a bit of a damp smell in the room sometimes but I believe that this has to do with the weather and not the maintenance of the resort. Everything was very clean and the landscaping is beautiful. The food was great at all the à la carte restaurants and this was the nicest buffet I have ever experienced. We had a great time!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

El Dorado Seaside Palms: Excellent service , very tropical

Rooms are a little dated so if you’re a princess don’t go. Rooms are very clean and comfortable thought. Over all the grounds are very well kept and staff work daily to insure this. Restaurants with reservations can be tricky because all the bookings start on the Friday for the following week, although if you are a late eater say 900pm most let you in without a reservation. If you love to swim in the Ocean may not be for you lots of see weed every morning but staff work endlessly to clean it and [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Tropicana Hotel: Location, Location, Location

I will start my review with the positives charming older hotel, clean, very nice friendly staff.We had booked a superior room because it had a balcony we had a great ocean view. The location is great we love staying in old town as it is within walking distance of restaurants, bars, shops. What we didn’t know was that our room was an adjoining room. There were guests in the adjoining room and u could hear everything from coughing to sneezing to conversation. Another negative is there is no fridge [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

El Dorado Seaside Suites: Our best choice!

The view, the rooms, the food, the employees, the atmosphere, everything was perfect! The only things that were less than ideal were the weather, the sargassum, not bringing slippers and small enough peso bills but these are all out the control of the resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Doug  - 

Verified Purchaser

Allegro Cozumel: Nice staff resort very rundown

The rooms were a mess the food was really really bad but the staff were nice , never going back. Broken tv broken mini fridge flooded room broken ac broken hot tub told it hasn’t worked for years. Entertainment was awful if it wasn’t cancelled . Sorry Allegro you need a change of management.

Location
Value
Food
Beach
Rooms
Service
review headshot

Fionamaccool  - 

Verified Purchaser

Bahia Principe Explore Coba: Fun times at Coba

I just returned from a three family trip with 5 adults and 5 “kids” ranging in age from 13 to 21. We were there from March 16-23 and here is my review. I will start with the bad and move to the good and luckily there are more positives than negatives to report . 1. Check-in. We arrived very late and there were a few families they knew were arriving at midnight and there was only one person at the desk and it was so slow - even without any unique requests it took hours and even though we had  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Helen c  - 

Verified Purchaser

Riu Palace Pacifico: Beautiful Vacation Spot

My daughter and I certainly had a wonderful time. The grounds were lovely The bedroom was comfortable and spacious. The food at the daily buffet was all anyone could ask for. A great array of food. We also tried the steak and lobster at the steak restaurant. The Mexican restaurant was very good. We loved the Crystal restaurant as well. The last night we went to the Asian restaurant for a nice meal. The entertainment at night was a little lacking but we heard the light show was terrific at the J [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Was a good resort

We had a nice time, service was a little lacking and drinks took long. The room was nice but the jacuzzi tub on the rooftop didn't work so what was the point of having it. The main hallways of the hotel were quite dirty and it was hard to get pool chairs if you were not down by 6am.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Decameron Isla Coral: Loved this resort

The hotel was lovely. Just the right size you were no more than 5 minutes from anywhere in the hotel. The food was really good and we ate at the à la carte restaurant twice, which also was delicious. The rooms were clean, a little dated. I know this is petty but the lampshade in our room was cracked and rusted. Perhaps they should replace the shade. All rooms had a pool view and our side had large trees on the entrance side

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sandos Playacar Beach Resort: Great time!

My family of 5 just got back from our stay at Sandos Playacar in Riviera Maya. When we arrived at the hotel we were given a room with a broken toilet. We were told that we wouldnt get a new room until the following day. We were very disappointed but after they realized the toilet couldnt be fixed, the offered us another room. That rooms air conditioning was broken. We went back to the front desk and were assisted by a lovely lady who then upgraded us to a King suite. The upgrade made us very hap [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Hyzq25  - 

Verified Purchaser

Bahia Principe Explore Tulum: Great family vacation

We had a wonderful family vacation. Nice room and property, good food, beautiful resort and lots to do with the kids (ages 4 to 9). Kids pool area/splash pad/mini water park was nice. Staff were also amazing. We had what was advertised as a 2 bedroom unit however it was really a bedroom plus a living area that has a sofa bed. However the sofa bed did come apart and we managed to sleep all three kids on it. Another thing to be aware of is the distance from Cancun airport - over an hour drive.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great resort!

Our family of 5 had a blast! Food was good. À la cartes were great. The grounds were beautiful and there was a lot to explore. Lots of things to do for the family. .

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: The Smell of Seaweed and Cigarettes .

firstly, it was seaweed season, so the beaches were practically un-swimmable for the whole week, and smelt terrible. this was also, quite obviously, a very smoke friendly resort, with ash trays on top of every trash bin, and smokers puffing away everywhere. including poolside. i rarely got a hot shower in my room, even the friends that i went with were all complaining about the inconsistent water pressure(if any) and temp of the showers in their rooms as well. the rooms themselves were n [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Kaykay2000  - 

Verified Purchaser

Wyndham Grand Cancun: Disappointed

Location of the resort was fantastic. Not far from the airport. Enjoyed the beach/pools. Lots of seaweed on the beach but that was expected due to the time we decided to travel. Service was horrible, was constantly ignored by servers at the bar and food stations. Would not recommend this hotel to POC as you will be ignored or served last by the resort workers.

Location
Value
Food
Beach
Rooms
Service
review headshot

Excalibur1  - 

Verified Purchaser

Grand Palladium Colonial: Would definitely recommend.

Nothing bad to say, resort was beautiful, staff were friendly, rooms were clean and stocked daily, a la carte and buffet restaurants had a selection of great food and impeccable service. Would like to specifically mention Zenaida at the pool who was always smiling and attentive.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Explore Coba: A great resort for families!

We loved our stay! Nice shallow pool and beach for the kids, variety of foods and shows, and we really enjoyed the kids' club. The lobby was breezy and clean, and lots of game options for the kids. We would come back!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

El Dorado Royale: Excellent Eldorado Stay

My spouse and I just enjoy a 2nd visit to the Eldorado Royale in March of 2026, we visited last year in 2025 at the same time. We had such a great experiences last year, we jumped at the opportunity to return. Highlights are the amazing pools, great services in all areas of the resort, mature and lush grounds, and fantastic food. The Royale has the best all-inclusive food that we have experienced (we travel once or twice a winter). We really enjoy the variety of the food options for all me [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page