Dreams Onyx Resort and Spa: Stellar resort

This was our second visit to Dreams Onyx, and we were not disappointed. Our room was very clean with a selection of pillows on the beds, and sufficient towels and toiletries. The mini bar was well stocked with water and soft drinks, though we were unable to get Diet Coke, Coke Zero being available instead. The room was thoroughly cleaned daily, with additional towel and turn down service in the evenings. Public washrooms were thoroughly cleaned every hour or so. All staff wore masks in all are [... read more]as. Staff were attentive and eager to please. Hand sanitizer was available everywhere, and masks were offered prior to entering the buffet. Guests only wore masks in the buffet. In the bathrooms, every second sink was closed. Then, on May first, all mask mandates were lifted in the DR so staff no longer wore them anywhere. The food in the a la carte restaurants was excellent, with generous portions. We were never required to line up or wait. The bar by the restaurants was often busy though, so short line-ups formed there. The food in the buffet was plentiful, though a little repetitive. It was often not warm enough. There were plenty of serving spoons, which were replaced often. The pool area was clean, with chairs always available, and socially distanced at the beginning of each day. The beach was clean, with a tractor raking away any seaweed daily. Chairs were readily available, though we continued to reserve ours early in the morning with a towel and a book. We always removed our towels when we left the beach but not everyone did. This was unfortunate because chairs appeared occupied when in fact they weren’t. This was inconsiderate of the guests, not an issue with the resort. We enjoyed our stay very much. It was our first trip post pandemic and everything went smoothly.

Dreams Dominicus La Romana: Dreams Dominicus

We enjoyed our 1 week stay at Dreams Dominicus. Our arrival very disappointing and discouraging. We had booked a king swim up suite and it was communicated that we were celebrating our 30th anniversary while here. My husband communicated with the resort and told everything was looked after. Upon arrival, security at the gate congratulated us. Unfortunately, guest services, in the Preferred check in Section seemed oblivious and uncaring towards this. They didn’t have a room for us and we [... read more] were told to return after having a meal. Many other guests appeared to have the same issue. We went to eat and came back to find the Checkin space filled with some new upset individuals as well as others returning like us. We were finally placed in a room that clearly was not really intended to be ours. It wasn’t decorated to acknowledge our special occasion and we found a welcome letter to some unknown to us individual. We shared thus and still staff had no regard. Not at all a nice way to start a vacation. After this though, the rest of our experience was positive. Building 50 was a great location for us, close to lobby and fresh coffee and tea every morning. Joanna took good care of us each and every morning. If she was not serving, she ensured the coffee was made right. May not be ideal for all but we liked it for it’s privacy and quietness. A la carte service was hit and miss depending on the restaurant. Family section was never busy and service was always exceptional. Great friendly service always. Seaside restaurant was our favorite with the soups, nachos and the meat plater. The coffee bar was always a nice evening stop. Good snacks and coffee. She had my chi latte figured out after a couple attempts. She was always friendly and willing to help and learn. Beach restaurant was okay but the services was poor. Denis on the grill and Genesis at the bar took good care of us in the preferred section to the left. Always lots of chairs and shade to be found. Only went in the main pool once. Enjoyed the paint night and the sailing lesson from Izero. Danny our butler did a great job organizing our anniversary extras that he had for us in the room. The spa was a nice treat at the end of our vacation. We did spend a lot of evening in our swim up pool. The walk to town was easy and many shops to be found along the way. It is much quicker to go by beach. Safety was never a concern. Dominicus shopping plaza is just getting started. Cheap booze and coffee to take home. We did have a cheese and meet player one evening in the room. Not sure who had set the up but a thanks goes out to you. We could easily have done two weeks. The buffet was always good, a lot of repeats but you never go hungry.

Dreams Jade Resort and Spa: Excellent Resort

stayed 7 days at Dreams Jade and had a wonderful time. Originally booked a tropical view but were able to upgrade to an oceanfront preferred suite upon check-in (additional cost) which we felt was well worth it as we had a beautiful ocean front room on 3rd level building #9 right on the beach. Able to sit out on balcony and watch the beach and watercraft activity. Preferred room also provided separate living room which gave us more privacy as my husband and i were travelling with our 19 year old [... read more] daughter who liked to sleep in. Preferred status also allowed us to have continental breakfast and lunch wraps etc in exclusive area which we appreciated rather than going to main buffet for breakfast and lunch. Grounds were beautiful and well maintained, pools were pristine, food was very good and service excellent. Unfortunately large amounts of seaweed in water- so really couldn't swim in ocean or walk along beach comfortably. Staff were constantly cleaning seaweed from beach but hard for them to keep up as it kept rolling in. Staff very friendly and couldn't do enough for us. Room very clean and comfortable. Poolside entertainment was great, nightly entertainment was just okay. Room service app didn't work for us and no one answered the room service phone so we weren't able to take advantage of that. Chose not to participate in the Vacation Club presentation as we did not want to be harassed. Weather beautiful, ventured off on free shopping excursion to Playa Del Carmen (great) and took $10 cab ride to Puerto Morelos which we enjoyed. Felt very safe at all times.

Dreams Onyx Resort and Spa: Good

Great staff, beautiful grounds, food just ok, resort over booked, difficult finding clean dishes, clean tables clean cutlery, four star resort, needs more cleaning staff in eating areas, maintenance needed in rooms old food, products left under furniture and sink, leaking shower so water was in the sleeping area had to dry feet before getting into bed, washrooms not adequately supplied

Dreams Onyx Resort and Spa: Great vacation!

Two weeks spent at this resort. The staff, grounds, and swim-up room were the highlights. Food, drinks, and coffee were okay. A la carte restaurants require lining up (no reservations), so get there before 6pm. It was very busy with guests during our time and at least one wedding a day. Ocean is wavy and challenging with young children, and the sand is very soft. A lot of seaweed some days. Resort is large with many pools for everyone, including the water park area. Chairs with umbrellas by the  [... read more]pool and beach are taken up early even though the resort asks guests not to reserve with their belongings. Staff tried to encourage mask wearing in closed areas, but guests often did not comply and some would take a mask from staff and remove it. Some guests complained about mask wearing in closed areas and challenged staff. Staff worked hard to keep areas clean but it was very busy. The Punta Cana airport was fast paced and security were pushy if moving too slow to keep people moving. Inconsistent with wearing masks at the airport - signs say to wear but seems not enforced as many did not wear.

Dreams Sapphire Resort and Spa: Great resort but could use a little updating.

I visited this resort back in 2011when it was a Now resort. It was in pristine condition and everything was great. Revisiting 11 years later, while the staff is still fantastic, there is some general repair that doesn't seem to have been done and so the pricing is a little high. While still a great resort with lots of dining options, attentive servers and bar staff, perhaps not to the same standard it used to be. Minor things, our safe had to be repaired 5 times, robes and slippers had to be [... read more] asked for, cleaning was done so late in the day we just declined it on our last day. Great things is that you could always get chairs and shade on the beach and we were able to get chairs and shade at the pool and adult pool no problem. We would drop a towel on chairs on to the way to breakfast and then go after, so bums in chairs by 930am. However if you slept in your only option was the beach. I would probably not come during seaweed season again as I love to frolic in the ocean, and while you still could it just wasn't as nice. Also, I saw comments about huge line ups for dining and the longest we waited was for dinner one night for maybe 15 minutes, but we sat and had a drink. Otherwise a great trip, a lovely resort, maybe priced a little too high.

Dreams Royal Beach Punta Cana: Fantastic Resort

This place exceeded expectations. So much fun and the entire resort is amazing! The beach and pools were beautiful and every meal was wonderful. There are bars all over the resort where you can get quality beverages throughout the day and night. The staff was also so kind and energetic! I highly recommend this place!

JW Marriott Costa Elena Resort and Spa: Beautiful Resort, friendly staff, good food, well appointed

Overall, the experience was great and we would absolutely return. The bus ride in from the airport is a little longer than expected, but worth it. This is an important thing to note if your flight is long or have little ones. In comparison to other resorts at a similar price point and area, this one is far superior for landscaping and shade for those with families. The beds are doubles, not queens but are very comfortable to sleep in aside from being small. Food was good, restaurants [... read more] had plenty of options and for the most part, the cooking and wait staff were excellent. Bar service was lacking marginally at some bars. Additional (knowledgeable) bar staff needed at the lower pool and beach bars. This could be in part due to the addition of new staff, or covid etc. The wait staff at upper pool was excellent Kids loved the soft serve ice cream option daily at the bar. Something to note to bring water from your room if you are heading to the pool early. The bars do not open until 10am, this includes non-alcoholic beverages. The only bar open early is the preferred lounge. Pool area was always clean and tended to. Loungers are plentiful and lots of areas for sun and or shade available. Recommend getting there early to save a spot for larger groups if needed shade or by entertainment area at lower pool The Coco Cafe had excellent service, coffees were wonderful and the options for ice cream daily were a nice treat for the kids (and adults) Maid service, room service, bellstaff were all excellent The views are amazing The Capuchins are so great to see up close (Great view of them from the 3rd building) but the experience of having them on your balcony from building 7 & 8 (I think) would have been unbelievable. Will be requesting a room on that side next time Although reservations are not needed for restaurants, get there early if you have children. We had a few very late meals because we were delayed (even though we got there early at the restaurant opening time) There were a lot of new staff members, which made for more of a language barrier than anticipated, but for the most part the staff was so friendly and accomodating (maid, waitstaff, bell, maintenance etc) There were lots of towels always available at the pools Pool towels are clean, wrapped neatly, and very large. Check in was simple and the staff was polite. Helpful Things that were not brought up but helpful if you are heading here: Bring your phone to meals to open up QR code for menus. Wifi is decent through the entire resort. There is a qr code in the room for the room service menu The QR code in the elevators brings you to a menu showing what the entertainment is for the day The hibachi meal requires a ticket, but the restaurant does not. Tickets are obtained at the concierge by the check in. The sunset kayak is only a few days a week, so book it when you arrive.. things like that The giftshops have a variety of anything you may need, but everything is quite expensive there for the most part. There are not options close to the resort (within walking distance) offsite to get them easily. A 30 min ride or so to the nearest town is a less expensive option for liquor, shopping. The waterside is excellent. Overall, a great place to visit. We would recommend and return.

Dreams Onyx Resort and Spa: Will return to Dreams Onyx

We were very pleased with all aspects that Dreams Onyx resort offered. Very clean rooms, comfortable bed, friendly staff, good food, nice beach but....red wine needs to improve and Wifi in room was at most times non-existent.

Dreams Huatulco: Amazing resort!

The hotel was lovely. Super clean and very adherent to Covid-19 protocols. The beach was very nice. The pools were fantastic as they had 3 infinity edge pools that face the ocean which makes for amazing views. The food was very good, many things made to order. Now to talk about the staff! They were incredible! I can’t say enough great things about the staff! They worked so hard to make our holiday amazing. Our air conditioner went one night, they had it fixed in an hour. The poolside [... read more] staff worked so hard moving chairs and umbrellas for people to give everyone a spot. The man that was in charge around the pool did a great job of actually removing towels that were just left on chairs. This is the nicest resort we have stayed in yet, probably our 14th all inclusive and this was the best! The town around hotel is really nice and worth a visit to their few restaurants and shops.

Dreams Royal Beach Punta Cana: A top resort!

The design of the resort was amazing and easy to navigate through. The preferred option was very good which included a separate beach area. Restaurants were very good and people were friendly. Only one restaurant, in my opinion needed some improvement in the food and service but overall a great experience. Will definitely go back in the future.

Dreams Onyx Resort and Spa: Beautiful resort!

This resort is beautiful, the grounds were well kept, they were always cleaning, grooming the grounds. We stayed in the family section over looking the pool with the water slides. Rooms were fabulous, clean, fairly new so not worn out like some others we’ve been to. We missed out on preferred club but we had the premium junior suite pool view and loved all the amenities, the turn down service. There’s a few pools, we stuck to the family one and pretty much sat at the swim up bar the whole t [... read more]ime! Juan our bartender was serving the drinks all day and was the best! Be sure to tip him, full uniforms with masks on in the hot sun and was always happy and singing. Restaurants are a la carte and no reservations required except for one, the Asian restaurant. The buffet was just ok, wasn’t much variety, if you want bacon go early as it only comes out once! If you have littles with you I found there wasn’t a lot for them, no fries or chicken fingers etc. although the fresh fruit was local and amazing. The staff was extremely friendly, only con would be very few knew any English at all so made it a little hard to communicate. All wore masks as well. The entertainment was ok, dance party in the early evening then some type of music show at 9:30. There was a Madonna tribute which was actually quite good. The gift shops, ice cream parlour, hamburger shop and cafe all require masks as they are quite small. They also all ensure you sanitize once you enter. The beach was beautiful, soft sand no rocks. There are some vendors but there’s also security who make sure they don’t hassle you too much which I loved. We were very impressed, the pics on the site are exactly what you will see and get. It’s not overly large so your walk to the main building wasn’t a pain. It was an all around amazing vacation. We would definitely stay there again!

Dreams Vallarta Bay Resort and Spa: Vacation at Dreams

Firstly; we weren’t to pleased to be harassed as soon as we arrived for a sales pitch to buy vacation plans. We go away to get away from all that. When we arrive, we just want to go to our rooms and change for the beach. The rooms were fine but showing signs of age. The hotel almost completely shut down the pool areas for a dinner later that day. Insane! Again, we want to relax by pool. There was nowhere to go. Half the time our rooms weren’t cleaned as the maids didn’t get to us till 6is [... read more]h? 😳 we are in our room at that hour cleaning up for dinner. We paid all inclusive, but wine wasn’t included at some of the restaurants 😳Other than that; we enjoyed ourselves and found the staff to be good and the food good. Location is good (within walking distance of downtown).

Dreams Onyx Resort and Spa: An excellent resort

Great food except ironically the Japanese restaurant which was the only one that required advance booking. Buffet lovely and high quality. Great waves for the kids. Sand underfoot in the ocean. Rooms beautiful. Pillows too fat for comfort. Spa ‘hydrotherapy’ a bit of a joke. Overall would book again in a minute.

Dreams Playa Bonita Panama: Dreams Playa Bonita

The grounds were lovely the rooms were spacious. Cleaning staff was not consistent with giving out fresh towels and toiletries. This resort is very far from the airport especially during rush hour. The traffic during rush hr is like Toronto traffic. The restaurants were great but breakfast could have had more variety. Love the fact that you Don't need reservations for restaurants. The beach is rocky so water shoes are recommended. Pools were great. If you don't mind 2 or more hours to and from [... read more] the airport this is for you. Close to Panama City and Canel

Dreams Riviera Cancun Resort and Spa: Good vacation

Spa and coco cafe were our highlights. The grounds were so beautiful and well kept. Would give them a perfect score but they didn’t want to clean our room or give us turn down service. Would still recommend it, we just got unlucky with the housekeeping assigned to us

Dreams Huatulco: Beautiful resort and weather!

The pools over looking the ocean were so functional and beautiful! The chairs were comfortable but a little weathered as were the Umbrellas… that being said, the staff were there to help immediately and the combination of sun and shade and a bar that was close by made for a perfect place to rest and socialize. We enjoyed snorkelling and seeing the beautiful fish (until the jellyfish came to visit) … the restaurants were delicious and we enjoyed paint night and the bands as well as pool aero [... read more]bics and stretching/yoga classes. Fun fun! Staff were very nice and accommodating… will plan to go back.

Dreams Onyx Resort and Spa: Amazing vacation for the entire family!

This resort has something to offer for everyone. The food was extremely fresh and there were such a variety of options and restaurant choices. The beach was beautiful. The rooms were updated and spacious. The amenities and service were amazing. Worth every penny! Such a wonderful family holiday.

Dreams Playa Bonita Panama: Good resort

Nice grounds well keeped Rooms clean Food good but plain Drinks good Pools clean and well keeped Beach has strong tides and rocky Entertainment lacking People were amazing Need umbrellas not enough shade Airport drive took us 3 hours not happy

Dreams Onyx Resort and Spa: Great resort, reasonable price!

grounds, beach, pool, tennis court, basketball court all beautiful. From our last visit (when Now Onyx), the quality of service and food at restaurants improved. Buffet still lacks high quality food offering. I would exchange the vast variety of available food at the buffet with higher quality offerings.