Honestly a 3+* but treated like a 5*

Not a huge resort most in area are not , but amazing staff , nice pool +nice beach for snorkeling or sports . Good entertainment. Good food good drinks . Clean room. Great value . My second time and I'd go back again

Great relaxing resort

It’s beautiful place to spend your vacation,lots of activities and tours that they offer that you can choose.very friendly staff all over resort,food was amazing lots of choices and different menu every day.Pools are very nice we like the idea that they have quiet area to enjoy and relax.Beach is very close and clean safe for swim.We had the perfect vacation experience at grand ventana resort.

Always a Pleasure to return to this resort

The resort is small, compact, easy to find all buildings and services, staff are so welcoming and make your stay enjoyable, everyone works so hard to make your vacation special, the food is amazing with lots of variety, al la cartes are wonderful, entertainment staff go out of their way to keep you entertained and encourage you to join in, Elvin Sanchez is a terrific bartender, we are friends with many of the staff and vendors on the beach, would not hesitate to return.

Great experience!

Very nice, small enough and big enough resort with lots to do. Very happy and active staff. Food is always freshly cooked and very good quality. Very clean. Very live with staff conducting lots of activities at the pool. There is an additional quiet pool if you want to snooze in quiet surrounding. We had the best of time.

Gran Ventana Resort - a good time

Gran Ventana resort is clean, and the staff is helpful and accomodating. Food and drinks were plentiful and available till midnight. At the buffet restaurant there were always free tables, at any meal sitting. Entertainment was lively, each night. Pool activities were plentiful. Rooms/facilities were nice. We felt very secure on the resort's premises. Beach is relatively small with limited number of palapas. Swimming was an issue, as there are coral rocks in front of the hotel's beach. These roc [... read more]ks are 1 ft below the water's surface. Therefore only wadding is possible. However, no problem swimming in front of other nearby beaches (of adjacent resorts). This resort does not offer usage of sailing boats (small catamarans) as in other resorts we visited in the past. We shall recommend this resort only to people/families not interested in on the ocean water sport activities. Note: If you stroll the Playa Dorada beach, beware of the time-sharing sellers operating from the nearby Gran Paraiso Resort (Gran Paradise).

VH Gran Ventana

Everything was excellent from the employees to food & entertainment ,the beach was just amazing took a walk up & down along the other resorts & Gran Ventana Beach Resort has the best beach well looked after ,

Wonderful Resort!!

This is a small resort that does not disappoint! The food was very good at all locations, the buffet, a la cartes and the beach grill. The beach was very clean and the staff were always raking, the only negative comment about the ocean was that the coral is starting to take over the beach which could be a problem in coming years. The rooms were exceptionally clean, as was the rest of the resort, it was actually quite impressive. Be prepared for vendors on the beach, there are a lot of the [... read more]m, however, they are very respectful and when you say "No thank you", they move on. Overall a wonderful trip!!

Good resort, bad agent

People at Gran Ventanda were wonderful (my 3rd visit). Unfortunately they were not notified of a couple of requests. I cannot walk very far. We wanted a room close to the bldg entrance, ground level, facing the pools. We arrived, they did not know I was a returning guest, the room was at the end of a long hallway facing a fence. The next day management moved us to a fabulous room. They were very accommodating.

Very Nice Resort

I would give this resort an 8 across the board, the only complaint was that our room faced the exit road out of the resort and it was noisy, So try and stay away from rooms facing the enter or exit roads in the 3 building. Delivery trucks at all hour of the night and lots of noisy motorcycles. Food was great, room was nice and clean, people that work there are very nice. I would go back to this resort again but would ask to stay away from the 3 rd building

Great Trip!

Well, when we first arrived we were not sure of the place. It is rated a 4 star, but I would rate it 3 star at the beginning. As the week went on I did feel differently about many things! The rooms were always clean but it really could use some up grading, curtains, for sure better pillows! The food was very good at all locations. The service at the beach, up grade area, was always very good. The staff in general was good I think we warmed up to each other. We did get a crib and it was rea [... read more]lly in bad shape! We asked for a different crib and got a much better one. It could use more unbrella’s at the pool. Always had water,pop and beer daily, clean towels daily. Close to airport, 20 minutes.

Nice small resort

Lobby and common areas were nicely maintained. 90% of the staff working there were not friendly and looked miserable, starting from the reception check-in, up until the restaurant servers and bartenders. This makes this great resort a very depressing place to be when trying to enjoy being on vacation. Been to 4 and 5 star resorts in Mexico and Cuba, and those were much more pleasant to be in. Pool was nice, beach was beautiful. Food was much better than I expected considering DOM REP is not know [... read more]n for amazing food. Pillows and sheets were changed daily but still smelled like wet dog. This place has great potential and I made the most of my stay, but I would not return to this particular hote due to staff attitude and energy.

A resort to go back to!

We had a wonderful time at the Gran Ventana. The food in the buffet and three specialty restaurants was excellent and the service friendly and efficient. The beach is spectacular and you can walk for miles in both directions. The rooms are basic but absolutely spotless,the balconies spacious and the room service was very good. We enjoyed the night shows and liked the fact the theatre was close to all other activities and used by guests all day. Everything was close together and easy to access [... read more]. The pool was the social hub and big enough for everyone

Gran Ventana

Enjoyed the Resort, food, room, staff, beach. The only problem was the bed and pillows were like sleeping on a cement slab.✌✌✌✌✌👅👍👍👍👋👍👍👍👍👋👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👋👍👋👍👍👋👍👋👍👍👍👍👍👍👍👍👍👍👍👍👌👌👌👌👌👌👌👌👌👌👌👌

Geat Family Resort

I was very pleased to see everything was wheelchair accessible even the beach. Very very clean. Loved the coffee/tea station outside buffet beside pool. Also loved the infused water stations instead of bothering bartender. Lots of loungers and shade around the pool. Beach was raked every day where there where plenty of loungers but a lot need to be replaced. It has a small reef for snorkeling and the kids club is next to the large pool not in the woods. The food was amazing. The best fries. Even [... read more] better than Mexico. Very very friendly staff. A shopping mall just a 5 min walk and casino just up the road and very close to airport. With stops maybe 25mins

Excellent Resort!

Everything was very clean, including the rooms, bathroooms, etc. The staff were very friendly. The food was great! Everything was easy access to the beach and the amenities. Would highly recommend it.

Great Resort

Gran Ventana is very clean resort from rooms to grounds to beach. Staff are continually working on every area. Lots of hot water for showers. Clean towels and bottles of water replaced everyday.Staff is friendly and helpful. We did not go alacarte restaurants. The buffet was delicious at every meal. Lots of variety. Check in was quick. Upon arriving we were served a cold refreshing fruit juice. Our luggage arrived at our room quickly. We would definitly return .

Amazing resort

Family of 5, 2 adults and 3 teenagers visited VH GRAND VENTANA from Feb.16 to Feb. 23 2018. The rooms were spacious,clean and airy. The beds were ok but the pillows were lumpy and not comfortable at all.( they need to invest in better pillows) The grounds and common areas were well kept clean and tidy. The Caribbean and the Italian restaurants were excellent for a la cart,and the buffet was amazing with different food seletions daily. The staff were amazing as they were always prompt to assist [... read more]. However, the chairs around the pool were not enough since people claim their chair with towels or slippers early in the morning. I think it would be effective if the staff established a rule that seats cannot be occupied if you not present at the pool. This way, everyone could also enjoy the sun by the pool. On the beach there was enough chairs. There was quite a few vendors that walked the beach back and forth, however I did not feel pressured to buy anything. I would say "no thank you" and they would walk away. During that week it was quite windy on the beach which was unfortunate as we would rather spend more time there. Also, the entertainment team was great. After the shows I would have liked to have more dance music and have a dance party at the resort instead of going to the discotec Cluber. Although it was very close by which is convenient, it would not start until after midnight. Overall,it was a great trip and I would love to go back!

Very clean resort

This resort was the cleanest resort I have ever been to, they bleached all floors in your room , bathroom , and balcony everyday . They also bleached the hallways , pool area and main hall everyday . There was always people cleaning . When you went to dine in the buffet at anytime you were offered hand sanitizer . We had the royal package and found it was well worth it as you never had to worry about getting a chair at the private beach as they always found one for you and the bar and food servi [... read more]ce at the beach was excellent. The vintage club was very enjoyable and was nice to have the premium drinks as the cheap ones are pretty blah, also a lot quieter then pool area , it would be nice if it had a outdoor part as it is on the second floor . The a la cart restaurants are hit and miss some nights great some not . We liked the ocean grille best , then the Italian , and then the octopus. The food in the buffet was pretty good with a wide variety. Our room was just like the picture with a king bed in the renovated building , we heard scary stories about the building by the quiet pool very rundown . I recommend taking hangers with you as there are not many in the room and also there is no dresser in the room so you live out of your suitcase . Staff do not speak much English but they try . If you get the upgraded wifi it works great but the free wifi very slow . The upgraded is included in the royal package and each person gets their own wifi as it is only one device on one password . Lots of vendors on the beach constantly even on the private beach gets annoying after awhile . We were warned about drinking cream drinks as they can cause as they call it the Puerto splash 😁. I stuck with Jackie’s special for the resort drink . The free wine is not the greatest , I ordered a drink instead . Snorkelling is great out front the hotel as the are lots of reefs and wave breaks so you see lots of different fish and someone actually caught octopus in front of the hotel . Water is not deep , so great for kids . It is hard to get chair around main pool unless you get up early and put a towel on it , but I preferred the beach anyways so it didn’t bother me . Your entertainment is typical resort nothing great but not bad , they had karaoke, Michael Jackson impersonator,etc . I would recommend this resort.

Very nice resort! Wonderful staff!

The hotel was very nice, super clean and the staff was wonderful! The food was very good. Note the resort is a smaller one so a bit different than a large resort. The staff were engaged with the visitors which was fun. I would recommend they upgrade their gym as it is old and small with some equipment not working, Also the sound system needs upgrading and the staff could use new costumes. The resort is right on the beach on the Atlantic Ocean. It was very beautiful. We met people who have com [... read more]e back four years in a row.

100% Amazing resort!!!

Very simple. The entire resort was amazing from: rooms, bed, grounds, food, internment, staff, beach, cleanliness, activities, etc...nothing bad to. Had a amazing holiday and would return in a heart beat. Promoting this resort to all friends and coworkers.