Our Verified Customer Rating 4

Our Verified Customer Rating 4

(462 Reviews)

review headshot

Caveman  - 

Verified Purchaser

Top notch family resort

When we first arrived we found the complex to be quite daunting in size, but after a short walk to the furthest building we realized it was perfect. The complex is divided into 6 buildings with rooms. They are all 3-4 stories and only one or two of them have elevator access. The Rooms are nice and simple but the wall are very very thin and your neighbors will be able to hear your every move and conversation. The rooms were very well cleaned when requested and a bottle of water is provided every [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Teddy bear  - 

Verified Purchaser

Staff excellent and complex wonderful

I have been there four times and each and every time was better than the last I have taken people thete and recommended to everyone The staff go out of their way to make sure you are well looked after Frendly clean and always happy to mske sure you have a great experience Lots of pools and restaurants

Location
Value
Food
Beach
Rooms
Service
review headshot

CarolAnn  - 

Verified Purchaser

Great time with my sons.

It was our first trip South together. We had a wonderful time for a great price. Resort is not super fancy but all our needs were met. Could always find something to eat on the buffet... fresh pizza oven was awesome. Ala Cartes were decent but could improve on the reservation system (waiting in line in the early morning hours). My boys enjoyed the disco which was busy every night! Would definitely go back again.

Location
Value
Food
Beach
Rooms
Service
review headshot

JMills  - 

Verified Purchaser

Great Value

Pro's- awesome beach, the buffet and a la cartes were great, service was excellent Con's- no room service or food available between 5&6pm or after 1am, no in-room mini fridge or shower amenities, use keys instead of cards so if you lose your room key you have to pay $40US to get locks changed and another key All in all, you get what you pay for. We got a great deal and had a great time! We stayed the last two nights at a different resort because Decameron was over booked, but we offered to do so [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

WendyG  - 

Verified Purchaser

Great stay

I loved the grounds and the staff were amazing!!! The room was dated and in need of a overhaul but I really wasn't there to spend time in the room. When I was in the room however, ceiling fan squeaked so badly we had to turn it off the A/C barely cooled the room, I didn't sleep with covers the whole week which worked out ok so I could pad the rock hard bed with the duvet that was supposed to be my blanket. The food was plentiful and varied, they had several different dining locations all within  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Marcy612  - 

Verified Purchaser

September at the Royal Decameron

This was the second visit to this resort. I would go again if the price was right. Last time the shows were finominal and the kids club group were great! This time the shows were mediocre and the kids club staff didn't engag the older kids. The food was ok but not much selection. The wait staff were great and the beds were comfortable.

Location
Value
Food
Beach
Rooms
Service
review headshot

Mike and wife  - 

Verified Purchaser

Absolutely wonderful

The Royal Decameron in Mexio is very clean, safe and truly a deal for your money. Several restaurants to choose from, always a chair on the beach and wonderful nightly entertainment. My wife and I will surely return!

Location
Value
Food
Beach
Rooms
Service
review headshot

Gail  - 

Verified Purchaser

Met our needs

We were a family- grandparents, daughter-in-law and 12, 7 &3 yr. olds. We found the food very good and good variety. The Italian restaurant exceptional. Lots of pools, good beach & lots of vacationing Mexicans. Accommodated us with adjoining rooms. Saw baby turtles hatching on beach. Very hot and humid in July/August. Mexican festival very well done one night. Beach vendors charging ridiculous high prices. Nolitour lady was exceptional.

Location
Value
Food
Beach
Rooms
Service
review headshot

Tracey  - 

Verified Purchaser

Clean

Was overbooked when we got there Feb 19, 2014. They gave us 1000 pecos to spend a night in another hotel and shuttled us there and back. The only reason we went is because there was little kids that would have had to go. We stayed at a stinky suite that was a time share in Puerto Vallarta. We were told that we should be back by noon and a room would be available, it wasn't. We had to wait until 3:00. Wasted our 1st day completely. Will never be persuated again.

Location
Value
Food
Beach
Rooms
Service
review headshot

Marian  - 

Verified Purchaser

Great choice

Clean hotel with friendly staff. I was able to eat fully paleo with multiple choices. I did go with my husband in 2013 and liked it enough to take my elderly mother this year. We requested and received a quiet room and she loved her stay.

Location
Value
Food
Beach
Rooms
Service
review headshot

No name stay  - 

Verified Purchaser

Had Better

first night room was infested with bugs, requested a move immediately, but was told nothing available. I think nothing in the same price range. Night 3 (2 full days later) they moved me to second floor, next to the night bar,. !Night 4 had fans hollering about the winter Olympics games. survived the music and noise, as they played more country easy rock music till 3 am. Night 5 to Night 15 the bar was shut down and they had repairmen working from 7 am till 6 pm banging, sawing, etc. The bugs wer [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Debbie123  - 

Verified Purchaser

Love this place

Great food Lots of variety Spotlessly clean Friendly helpful staff Will definitely go back Excellent mix of young and old Wonderful boogie boarding Designated adult quiet areas Well maintained Easy to get to from puerto Vallarta

Location
Value
Food
Beach
Rooms
Service
review headshot

Mer1  - 

Verified Purchaser

Friendly resort

Great resort with many repeat customers. Great location with easy access to quaint town (20 minute walk) and access to local bus service for travel either north of the resort, or south to Malecon/Puerto Vallarta. Several pools to choose from. Nice selection of restaurants. Numerous dining options also available off resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Br123  - 

Verified Purchaser

Fantastic resort

I loved my stay at the royal decameron resort! I was so amazed at how there was access to all the amenities of the resort. For example pool chairs, tables at dinner,wi fi at the lobby bar. The food was great with lots of variety sure to please every palate. The staff were always friendly and wanting to please. The overall feeling from the vacationers at the resort was friendly and relaxed. I can't wait to return!

Location
Value
Food
Beach
Rooms
Service
review headshot

Ross  - 

Verified Purchaser

Don't go there

The food selection was limited and very plain, the boozes was the cheapest brands made and the service was poor, they checked us into the wrong type of room, which had not even been cleaned yet, we will not be back there

Location
Value
Food
Beach
Rooms
Service
review headshot

Dondaine  - 

Verified Purchaser

Great service

very good service, clean ,good beach and great food. the adult only pool is such a great idea.internet service could be improved somewhat. but overall a great resort and we will definetly return someday.

Location
Value
Food
Beach
Rooms
Service
review headshot

Marcia  - 

Verified Purchaser

Another Fantastic Stay

This was our 6th time at the Royal Decameron Puerto Vallarta. The beach is beautiful and you can walk for miles, including to the little village of Bucerias. The grounds are well kept and the staff work very hard to make your stay enjoyable. The rooms are pretty basic but very clean. Each room has its own private balcony. The food was great. You could always find something good to eat. The entertainment staff put on excellent nightly shows and work very hard. This vacation gives you good value f [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Mel3133  - 

Verified Purchaser

Excellente !

we returned for our fourth visit this may and enjoyed it as always. many of the staff have become familiar and always welcome us back, "welcome to your second home ! ". the very clean, if spartan, rooms are comfortable. we request the 'block' closest to the adult pool. the variety of fresh fruits and other food is definitely a draw. kms of clean, safe beach to walk. lots of activities to keep you as busy as you want, or multiple pools to lounge around. the grounds are kept well too. nice mix of  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Ktill  - 

Verified Purchaser

Welcoming, comfortable, fun resort

We love the Royal Decameron. The grounds are beautifully groomed. The beach is fabulous - you can walk for miles and miles and play in the waves. The resort staff are beyond friendly and helpful. The restaurants are clean with great service and good food with lots of choices. The entertainment is like none other that we have seen in our travels in Mexico. 2nd to none, it feels as though you are at broadway anytime they put on a show. We also love that we can walk out of the resort into the cobbl [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Dwarken  - 

Verified Purchaser

Clean Resort, Great Staff

This resort while in need of an upgrade was very clean and comfortable, a la carte restaurants were very good. Walking distance from Bucerias and shopping. Staff was very friendly and accommodating. Very large Adult pool.

Location
Value
Food
Beach
Rooms
Service

Next Page