Amazing resort

Absolutely amazing ! I highly recommendAmazing resort Service was super. Staff were friendly courteous. Very clean lots of hard-working staff. Pools clean great food. Customer service girl resort it was amazing .

Akumal 25

We found the hotel/resort(s) to be very well looked after. The staff were very nice. We have already recommended Bahia Principe Akumal to people looking for nice resort with great food, great drinks and great atmosphere. We went to all for resorts on the property which was a fun thing to do.

Very nice resort.

Beautiful resort with very nice grounds. Very polite and hard working crew. Good food even though it could be a bit more variety. Pretty much the same every day, but enough to try something new if you are not trying to eat everything at once:). Not much going on except some of the entertainment, but you always have the option to go to the neighboring resorts or Playa The Carmen if you like night life. Everything closes at 11pm in this resort. It would be nice to have a bar in the lobby open earl [... read more]ier then 10am, even to just have a coffee. It could ease-up the traffic during breakfast. If you got up a bit late and went for breakfast after 9:30 there were line ups to get into the buffet. Need a bit better organization in the dining room, but you are on vacation so a little wait shouldn't matter. Rooms very spacious and clean. I would rate this resort 4+ and would go there again.

Best view!!!

The resort is beautiful. The food is wonderful. Some of the rooms are starting to get a bit old. We prefer to stay in building 66 (on the beach, best view), but it showing its age. Low water pressure, leaking jacuzzi tub (flooded the room twice), musty/moldy smelling air conditioning, (we turned it off and used the ceiling fan and openned the door for the ocean breezes. I wish it was a little easier for them to give you your requests. We always request our room to be in 65, 66 or 67 and this yea [... read more]r we were initially going to be put in 49. We said no, and it took them about 20 minutes of computer searching and phone calls to get us a 3rd floor unit in #66. We were very happy with it, other than the air and the flood waters.

Fantastic Resort

This resort is incredible with very friendly and professional staff and top service. The grounds are beautiful and very well kept. All the restaurants including the Buffet deserve top rating for the food, service and ambiance. Beautiful, clean pools and beach with plenty of chairs. Overall this resort exceeded our expectations.

Amazing!

We LOVED Akumal! The infinity pool that was recently put in was spectacular! We were very happy with the food and service. It's great that you also get access to the 3 other Bahia Principe resorts (Coba, Sian Ka'an and Tulum) as well the local village (Hacienda Doña Isabel). I would highly recommend staying here!

Very happy

Ground immaculate, food excellent, staff: some good, front desk not so much, beach is great and overall would go back. Not great entertainment staff or entertainment in general. Went to the Privilege club thinking it was not a time share offer...I was wrong.

A true 5-Star Leisure Family Resort

In the family resort category, it is a true 5-star resort although some areas need to be improved to the reasonable level. The facilities are well maintained. The room equipments are working mostly. There are always some things do not work such as lights, plugs... The service are friendly with very capability. Food quality is well maintained in high standard. Comparing with its neighbour Coba and Tulum which are 4.1-star, the Bahia Principe Akumal can be a true 5-star family resort.

Amazing

Very quite Hotel. Lack of music at main pool and lobby. Hotel shouts down at 11:00 pm! They turn off the lights at Lobby. No live music. Great food. Great staff. Far from Cancun. A la carte reservation is not efficent!

Beautiful resort.

This resort was exactly as reviewed. Food was excellent and lots of choices. Reservation process for food was slow but knew that before I went there. Rooms were very clean and comfortable. Oceanview room was amazing.beach was great for lounging.lots of umbrellas and lounge chairs.I chose this section for the snorkeling and was very happy. Saw a ton of fish right at the resort.even saw a turtle and stingray.water was rough but you could still snorkel because of the breakwater.

Beautiful Resort

The resort was clean and well kept. Everything was perfect during our stay. The resort was busy however we could always find a lounge chair and no problems getting into the restaurants. The staff were very friendly and happy to serve us. The food was amazing. I would definitley go back!

Great experience

Overall great experience. Buffet was quite good and the Restos were a good change. Beach was terrific and enclosed ocean space was great for kids. Didn't use the pools but the one by the beach next to the outdoor resto was beautiful. Ended up eating most meals at that place as the setting was so nice.

Terrifc resort

resort was beautiful, very clean, great food, great service loved it! seaweed was unfortunate but not resort fault and they worked hard every day to remove it. Christmas eve feast was out of this world the hand carved food was incredible.

Worth the trip!

Our trip central agent pick this hotel for us. The Bahia Principe group of hotels is a great option in the Mayan Riviera. We stayed at the Akumal. Great, clean hotel. Beach was seaweed free. Staff worked so hard to keep it that way. Advantage of staying at Akumal was that you could access the other Bahia resorts(Coba, Tulum, Premier and Sian Khan )(using their pools, beach area, eating at their buffets and a la care restaurants ). But those guests at the other resorts did not have the same privi [... read more]lege. Akumal was more adult oriented, not as noisy compared to Coba and Tulum. If you want to go to Playa del Carmen you can grab a "collectivo" for 40 pesos. Cheaper than a taxi and very easy to use for pickup and drop off. You can catch a collectivo at the end of the large property, just hop on their efficient trolley for free. The trolley connects you to all bahia resorts I mentioned above. Did i tell you the resort staff are friendly and helpful. I also felt safe at the resort and travelling to playa del carmen. My first time in Mexico and with the Bahia Principe resorts. I recommend both.

Amazing resort and staff

Traveled as a couple (30m, 30f) for 1 week. First time at an all-inclusive resort together. Beautiful place with so much variety and things to do. Staff very friendly and helpful. The beach was amazing, we spent most of our time by the volleyball court. Pools and grounds were beautiful and well manicured. Bars and bartenders were great. Buffet was great (especially Sian Kaan). My one critique is that is was difficult to get a reso at the ala carte restaurants at a reasonable time (ie before 9pm) [... read more], despite the restaurants having plenty of open spaces once we arrived (they still made us wait until our reservation). Other than that, it is an amazing place. Entertainment staff were awesome, so friendly and easy going. Will definitely be returning!

Amazing resort!

The property is gorgeous! The staff are very friendly and helpful. The rooms are very nice and clean. The water is somewhat rockie, however, the beach is perfect. Richardo was the one who took care of us when we first arrived and set up all of our dinner reservations. He went out of his way toke sure we were able to go to the restaurants of our choice.

Relaxing Beautiful clean resort!!

The grounds are immaculate always being maintained and improved. The beach is beautiful white sand, sea weed is cleaned from swimming areas daily, beach chairs always available. Loved the pools especially the infinity pool fantastic!! Service was good but you needed to tip as always to ensure you received good service. Food was consistently good! Went with my husband for anniversary, enjoyed trip thoroughly!

Amazing resort

Amazing resort. For sure 100% will go back again. 9 restaurant to choose. Good client tell. Very clean resort. Beach is amazing white sand and clear water. I would recommend this resort to all my friends.

WOW!

Amazing Place. Its HUGE! The service, the food. Tops! We Loved all about the resort. The resort has lots to keep you entertained. Bahia Principe has 4 sections to stay at. And soon a 5th will be open.. To suite all needs. For golfers, the resort has 27 beautifully holes to play. Will definitely be back..

Excellent !!

Second visit , getting better and better ! we stayed at villa 66, right on the beach , a new pool and villa next to it is almost done, can't wait to go back. Got free wifi , just log in again @ lobby every 24 hrs. (save $49.00/week)