Amazing Resort!

We had a great time at the Grand Bahia Príncipe Coba! The food and service was great. I had a couple of concerns coming to this resort. Neither turned out to be a problem at all. One being the distance of the resort from the airport. Hardly noticed it either way. Second was the beach being a bit farther away. Again, not a worry at all. With all of the trolleys going we never had to wait. My kids loved the water park. I would return to this resort in a heartbeat!!

AMAZING!!

This resort is incredible. Food, pool, grounds, people. Everything just amazing :) We did a couple day trips also....everything was organized and no problems at all. We would highly recommend this resort.

Great For The Value

Food and cleanliness exceeded my expectations for what we paid. The beach isn't great but we still spent 2 days on it. Lots of pools and games. Staff very annoying in lobby selling time shares. Do yourself a favor and ignore them completely. Some of the trolley drivers are irritating as well. They play games and say they aren't going places, but a for tip it's no problem. Really not a big deal once you catch on and depending on what villa you stay there will be lots of walking. We were proba [... read more]bly in the furthest one away so it was about a 10 minute walk to the lobby. I just saw it as good chance to shake last night's drinks! Hacienda is fun with a casino and lively disco if you want to stay up later. Never really waited too long for drinks or food. They do shut down a bit early but there are 24 hour snack bars. It's is a little far from the towns but it's a pretty lively resort so we always found stuff to do, and lots we didn't get too. If this is your first time going to Mexico I'd think you'd enjoy it. For us we had a great but would probably try somewhere else next time.

Great Family Resort

It was a nice resort with lots to do for the family. They always had something on the go. You could enjoy the fun by the pool or you could head to the beach. The beach had quite the seaweed issue this year but the safe worked really hard to keep it cleaned. Everyone was friendly and always willing to help out. I am not much of a buffet girl but they always had something to choose from. I enjoyed the a la cartes but booking was certainly a challenge and required some patience and sometime [... read more]s you had to be diligent to check again and not take no for an answer. They definitely went the extra mile for us as a large group and we were able to have dinners together most evenings as a group.

Excellent hotel in an excellent location

I really enjoyed this hotel. It was huge and there was lots to do. I especially like the location it was close to a lot of beautiful places in this area of Mexico. The staff are friendly, the entertainment was good and the people travelling were nice. All in all five star resort and I would go back. Special shout out to Gerardo at the entrance of the lobby for helping us out.

It was a great vacation

Very nice hotel, we enjoyed everything in it : service, meals, organization, beach, activities. Staff was very helpfull and friendly , we had some questions and everithing was resolved with patience. In general organization was very good - from meeting us in airoport till bringing back to airoport. Beautiful place, would recommend it. Very nice park and show at Xcaret , ~20-30 min from hotel

Great resort!

5th time to riviera maya, 1st time to coba- Very nice resort. Too big for myself personally, but resort layout and shuttles make it easily accessible to all areas! Amazing food. Very clean. Not the greatest beach, lots of seaweed and very rocky in the water. big length wise, but very short width. Staff excellent ( they always are). Overall great. Definitely the 4.5 rating.

Beautiful resort

Well kept and maintained resort. Staff were friendly and helpful. Food was delicious and plenty of variety. Activities and facilities were wonderful. Second visit to Grand Bahia Principe Coba and will return for another visit.

Very Clean resort!

Nothing negative ro say about the resort. Very clean, food was good, little cart came around often to give us rides around the resort. The only thing I didn't really like was the fact that it was soooo big we got lost a few times!!

Great resort!

Enjoyed my stay there. Friendly staff and food is good as well. Only complaint is the resort is massive and confusing. Got lost several times trying to find my room but But overall was beautiful and would go back.

Beautiful Resort

The Hotel is great, however I personally found it was much too big , Tullum beach was too rocky and Si-an Kaan beach was nice however ,the beach is only waist high An therefore not great for swimming.We were upgraded to Si'an Kaan it was lovely,but lived out of our suitcases as there is no dressers,and a closet with 6clothes hangers,not great for two guests.Aftrr 7 days of our 10 day visit we were told we would be moved back to Coba.when the day came,we asked and were told we could stay at Si'an [... read more] Kaan managers told us it was taken care of ,only to come back to our room next day and locked out told we were suppose to move,had 15 minutes to pack and move to Coba,lost our dinner reservations,Rooms are much nicer at Coba wish we had stayed at Coba for our 10 day stay,but don't know if we would go back,beautiful,but too big

Grand Bahia Principe Coba

Our first day at the resort was really nice. We got there around night time so straight away we went to eat at the buffet. There is a great selection of different types of foods at the buffet ranging from breads to pastas to chicken and fish. The staff at the buffet was wonderful and gave great service, they were all very friendly. The next couple days we went to check out the resort and the place itself is very spacious. Lots of room to move around and explore. We enjoyed the pool and beac [... read more]h a couple times and ate pool side most times. There was a snack bar right beside our room and pool area which is great if you just want a quick bite to eat. Not as much selection at the snack bar as the buffet but understandable. The guacamole and chips were great while chilling by the pool. We got 2 rooms for 2 people each so 4 people in total. The rooms are very nice and big to fit quite a few people. The staff at the hotel was very accommodating when we needed something (Tissue, tea bags, etc) The only downside I would right as a 'CON' was when my daughter had food poisoning from one of the A La Carte's we ate at. I believe it was the French restaurant located near the lobby. We suspected it might be 'Uncooked Lamb' or the dessert she ate, we don't know exactly but she definitely felt VERY sick after eating there and I would not recommend it. She puked a couple times so we had to buy Gatorade for her in the gift shop located at the lobby, always be prepared for those things! Overall, the staff was lovely and the place itself is great if you like big resorts and want to relax. I give it a ✰✰✰✰/5.

Beautiful expansive resort

The property has everything you would desire at an all inclusive resort. Very friendly people, delicious sumptuous food and lively entertainment. We also enjoyed the guided bicycle and eco tours. We are already planning another trip in June of this year.

Great resort

The rooms were very comfortable, very clean, spacious and well serviced. The bed was very comfortable. The pool and other facilities were well maintained, clean and well manicured. Buffet restaurants served good food with a great selection. Service was a little spotty at times, but overall well done. The a la carte restaurants were great with excellent service and excellent food. Trolleybus Service also was very efficient. Our daughter and family were in a different resort last year and k [... read more]ept on commenting on the better quality of this one. It was our first time in Mexico and we thoroughly enjoyed it. Yes, we would recommend this to a friend.

Great Family Resort!

The grand Bahia principe Coba was a perfect for Families. This Resort was exactly what we were looking for for a family vacation. That's all the feedback I have about the Grand Bahia Principe Coba. Thanks

Worth the money

All in all it was a great resort! Food was plentiful and good. The location was great and the staff were very friendly and accommodating. The only negatives and there not that bad is that the resort is very busy. Maybe because it was the easter long weekend. The water along the shoreline on the beach was almost unusable. We were told it was a seasonal problem with weeds. About 40 feet into the water and several feet thick. The resort tried to clear it but in the 8 days we were there it didn't  [... read more]get cleaned up.

Won't return there!!!

The staff is great.. The a la carte restaurants are awesome. Our room was great but had a horrible musty mold smell. Had to cover our nose all night. Beach had 4 feet high and 10 feet back of weeds!!!

Great Resort

Just returned this week from 7 nights at the Bahia Principe Coba. The resort is beautiful, they food was great and the people were very nice. Only problem we had was that we had difficulty booking restaurant any earlier than 8:30. Everything was already booked up. We did get to eat at the Brazilian Restaurant Gran Tortuga. The food was delicious. I would recommend it. Coba is not on the beach so you have to go through either Tulum or Akumal to get to the beach. The water was very rough and t [... read more]here was a lot of seaweed. If you are going for the beach I wouldn't recommend this resort. We had fun by the pools though. I recommend the Ek Balam Ruins and Mayan Cenotes excursion, lots of history and amazing cites,food and adventure. This excursion came with a free snorkeling adventure but I wouldn't recommend this the people that run this are very inexperienced we had two incidents that proved this.

Very Good Resort

Grounds were immaculate. The Room was a little dated but very clean. The Public Areas were very good. The meals had an extensive variety but the taste could be improved upon. The shuttles between the room and the main lobby were frequent but the shuttling between them is not something that i particularly liked.

Not Coba-setic

Upon arrival at this hotel, even though my husband and I were on the Royal Golden program, it was evident that this resort hasn't seen a five star rating in 20 years, even though it is still touted as one. It is worn down, short staffed and to add to your pleasure the staff for the most part was rude and not helpful. There were a couple of exceptions, which I will get to shortly. We requested a king sized bed and were assured that all the Junior Suites for the Royal Golden (RG) Package were [... read more] king sized beds with good views. What we got instead was a surley consierge at the RG check-in telling us that they had no king sized beds but they were willing to push the two doubles together and put a piece of foam (seriously foam) on top and make it into a bigger bed. Umm no - I told him that this would be unacceptable, and that he should find a way to move us to another part of the resort (there are 4 of them in the same vicinity all owned by Grand Bahai Principe) where we could at least have a proper bed for a couple. He flatly refused to do that and didn't even try to accomodate us in any way. WE did NOT get our welcome cocktail, nor were we greeted with friendly staff. We took the room because we had no choice. The room itself was absolutely filthy. I wouldn't have bathed my dog in the jacuzzi bathtub and there appeared to be a blood stain on the bathroom lightswitch. The mini fridge had two beer, two little bags of chips, a snickers and two juice boxes in it. When we called to request a couple more beer for the fridge they said that was our daily allottment and that there were plently of bars around we should go to one of those. I asked to be transferred to the "public relations" person, as the resort calls them because frankly I was getting sick of the NO CAN DO attitude. Jesus, the original surley consierge transferred me to a desk he could see from where he stood (I know because this is where we checked in) and he not only knew there was no one at the desk he never came back on the line. I called again only to be transferred once again to the same desk by Jesus. So I finally decided I would go back to speak to Jesus face to face. I asked him why he kept transferring me when he could clearly see there was no one at the desk. He put his hands together in a prayer like gesture and said (very sarcastically) oh I am so so sorry. I told him that I felt I should talk to someone in the main check in, Which I did. This is where I met Barbara...Barbara was a petite woman but she was all business and packed a big punch and it would seem some authority by which to make a difference in how our vacation turned out. She saw we were not happy and took the proverbial bull by the horns! She offered to move us to their Adults only resort Sian Ka'an. For that we are truly grateful. The Sian Ka'an was a lovely experience and deserves a whole other review (which I will write as well). But seriously folks, run from the Coba. We have been to the Mayan Riviera a half dozen times and have stayed in a few different resorts but I have never seen the likes of Coba. Never again.